Every review we hold for the Essex office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGeorge Dickman and his team are the best. Very calm; patient and professional. My experience is that this team is invested in their clients. Thank you so much for all your support on the journey of finding my new home.
Romena · 1 January 2023
Agent replied · 31 May 2023
Thank you very much Romena for the 5 star award. I am glad to hear you had a good experience purchasing your new home with George and the team at our Ingatestone office and look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleA big thanks to Eleanor who helped make a stressful purchase just a little less stressful. She is always so calm, friendly and professional and we finally got to completion after 6 long months. Thank you Eleanor.
Karen · 1 April 2023
Agent replied · 31 May 2023
Hi Karen,
Thank you for taking the time to post your 5 star award and kind comments for Eleanor who is based at our Ingatestone office. Eleanor works really hard to provide the best possible customer care, guiding and supporting her clients throughout their transaction. We really appreciate you sharing your experience and look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleBeresfords and Lauren worked very hard to get my sale over the line Bottom of the chain put up very difficult feet dragging problems
Nick · 26 November 2025
Agent replied · 26 March 2026
Hi Nick,
Many thanks for the 5 star award for our Ingatestone office and in particular Lauren, your main point of contact. Lauren works proactively and will do … More
★★★★★ 5/5
GoogleFound Lauren really professional at her job and was always available to talk with any enquiries
Peter · 26 November 2025
Agent replied · 26 March 2026
Many thanks Peter for sharing your experience regarding the service you received from Lauren who is based at our Ingatestone office. Lauren will be pleased to know you were impressed with the level of customer care she provided and will … More
★★★★★ 5/5
GoogleMy husband and I had a good experience with Beresfords recently when buying our property. Eleanor was particularly helpful in making the process as smooth as possible. Would recommend.
Eponine · 1 January 2023
Agent replied · 31 May 2023
Hi Eponine,
Thank you for taking the time to post your 5 star award and kind comments for the team at our Ingatestone office and in particular Eleanor. The team are all focused on providing the best possible customer care, guiding and supporting from the first point of contact through to exchange and completion. Your recommendation is much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleExcellent estate agents. Very friendly, polite, professional and reliable.
Definitely recommend to prospective buyers and sellers.
Paul was a great help from start to finish.
Jasmeet · 10 May 2023
Agent replied · 31 May 2023
Hi Jasmeet,
Many thanks for the great review for the team at our office in Ingatestone and particularly Paul, our Branch Manager. With many years in the industry, you would have been in very safe hands. Paul and the team are all focused on providing the best possible customer care, from the first point of contact through to exchange and completion. They will appreciate your 5 star award and kind recommendation and look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleJoseph went above and beyond during the sale of a relative's flat. I would highly recommend Beresfords.
Alex · 25 April 2025
★★★★★ 5/5
GoogleHelen and the team at Beresfords Ingatestone have displayed an exceptional attention to detail in their client interactions and work practices. Furthermore they have demonstrated a particularly strong and dedicated work ethic and responsiveness, going above and beyond expectations.
Alexander · 31 May 2021
Agent replied · 31 May 2023
Hi Alexander,
Thank you for taking the time to post your 5 star award for the team based at our office in Ingatestone, and in particular Helen. With many years of experience, the team are focused upon providing the best possible customer care and will do everything within their power to ensure a transaction goes through, keeping all parties updated throughout the process. They will really appreciate your kind comments. We look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager.
★★★★★ 5/5
GoogleSmoothest rental process we’ve been through. Super efficient, friendly and attentive throughout. Thanks guys!
Harry · 26 October 2025
Agent replied · 26 March 2026
Hi Harry
Thank you so much for your recent feedback. I am pleased that our lettings team were efficient and friendly throughout your recent rental process. We all … More
★★★★★ 5/5
GoogleHelen and the team at Beresfords Ingatestone have displayed an exceptional attention to detail in their client interactions and work practices. Furthermore they have demonstrated a particularly strong and dedicated work ethic and responsiveness, going above and beyond expectations.
A · 27 November 2020
Agent replied · 27 November 2023
Hi Alexander,
Thank you for taking the time to post your 5 star award for the team based at our office in Ingatestone, and in particular Helen. With many years of experience, the team are focused upon providing the best possible customer care and will do everything within their power to ensure a transaction goes through, keeping all parties updated throughout the process. They will really appreciate your kind comments. We look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager.
★★★★★ 5/5
GoogleVery happy with Beresfords. Jo was very helpful throughout our selling process.
Sharon · 26 October 2025
Agent replied · 26 March 2026
Many thanks Sharon for sharing your experience regarding your recent dealings with Joe at our Ingatestone office. Joe will be pleased to know you were impressed with the level of service he provided and look forward to assisting you again … More
★★★★★ 5/5
GoogleWe worked mostly with the manager Paul. He is very approachable and throughout a rather challenging sale he dealt with all our problems and questions rapidly and with patience. From our first meeting Paul impressed as someone you can trust and he certainly proved to be this. Everyone in the agency gave excellent and friendly service. I recommend Beresfords without hesitation.
Liz · 6 November 2023
Agent replied · 27 November 2023
Hi Liz,
Many thanks for the 5 star award and positive comments for Paul and the team at our Ingatestone office. With many years of experience, you would have been in very safe hands with your sale. Paul and his team are focused on delivering the best possible customer care and would have been perfectly placed to deal with any issues that may have arisen during the process. Thank you for the recommendation, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleWould like to say thanks to all at Beresfords Ingatestone for getting us into our new home, but especially Eleanor.
Ken · 1 April 2023
Agent replied · 31 May 2023
Hi Ken,
Many thanks for the 5 star award for the team at our office in Ingatestone and in particular Eleanor, your main point of contact. The team work really hard to provide the best possible customer care and will really appreciate you sharing your experience. We wish you many happy years in your new home and look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleExcellent service provided by Joseph, kept me informed the whole time. The process went fast, smoothly and wasn't as stressful as I expected. Couldn't have asked for a better service.
Susan · 28 March 2025
Agent replied · 16 April 2025
Thank you Susan for the great review for Joseph who is located at our office in Ingatestone. Joseph is proactive in his approach and will do all possible to ensure a transaction goes through smoothly, guiding and supporting whilst keeping all parties regularly updated throughout the process. Your 5 star award and kind comments are much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GooglePaul and George did a great job of selling our house particularly with communication and professional efficiency. I would thoroughly recommend Beresford's Ingatestone office. A great team.
Robin · 31 May 2022
Agent replied · 31 May 2023
Hi Robin,
Many thanks for the great review for the team at our Ingatestone office. With many years of experience, your sale would have been in very safe hands with Paul and George. They will offer guidance and support, keeping all parties updated throughout the transaction. Your 5 star award and kind comments are much appreciated. Thank you for the recommendation, we are looking forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleDealt with Paul & George at the Ingatestone office. They was extremely helpful and went over and above through the journey of selling my property. I highly recommend to anyone!PositiveResponsiveness, Quality, Professionalism
Jamie-leigh · 24 August 2021
Agent replied · 31 May 2023
Hi Jamie-Leigh,
Many thanks for your 5 star review for Paul and George who are based at our office in Ingatestone. I am really pleased you were impressed by the level of service received as the guys work extremely hard to provide the best possible customer care. They will very much appreciate your kind comments and look forward to assisting you again in the future. Thank you for the recommendation.
Alison Horsley, Customer Services Manager.
★★★★★ 5/5
GoogleMany thanks to Beresford Ingatestone for superb work in selling our bungalow.
Thecooks · 9 October 2022
Agent replied · 6 July 2023
Thank you for the 5 star review and kind comments for the team based at our office in Ingatestone. I am pleased you were impressed with the level of service received and thank you for sharing your experience. We look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleDespite a challenging sale, the team at Beresfords could not have been more helpful in their approach - proactive, timely communications, always on hand to answer questions, provide updates and gentle nudges where needed :) Paul Woods in particular delivered a great service - professional, accessible and friendly - a pleasure to do business with. Thank you.
Mandy · 2 November 2022
Agent replied · 31 May 2023
Thank you Mandy for the great review for the team at our Ingatestone office and in particular our Branch Manager, Paul Woods. The team all pride themselves on the quality of their customer service, guiding and supporting throughout a transaction. Your 5 star award and kind comments are much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleDue to the fact that I work in a estate agents my expectations were very low. I am happy to say I was very wrong. Beresfords went above and beyond for myself and my boyfriend to ensure all our questions were answered in detail and promptly. I can’t fault
Adam, Alex and Holly and I am extremely grateful for all their help :)
Paige · 31 May 2021
Agent replied · 31 May 2023
Hi Paige
I just wanted to reply to you personally to thank you for providing some feedback via a Google review. It is always good to get positive feedback from our customers, but especially via fellow estate agents. I am pleased that our lettings team in Ingatestone met your expectations on this occasion and I know that all staff involved will be very grateful for your 5 star rating.
Steven Bond - Managing Director
Residential Lettings
★★★★★ 5/5
GoogleMany thanks for sorting out the sale of our house and the purchase of our new place in Ingatestone
Andrew · 4 November 2024
Agent replied · 11 November 2024
Hi Andrew,
Many thanks for the 5 star review for the team at our Ingatestone office. I am pleased you were impressed with the level of service extended to you and hope we can be of further assistance in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleWe instructed Beresfords on the sale of our property in Stock. From the moment we made contact by phone we found Paul Woods to be very professional and knowledgeable. The manner in which Beresfords handle the initial valuation is very reassuring and informal. We have every faith in their ability and expertise.PositiveProfessionalism
Victoria · 24 August 2021
Agent replied · 31 May 2023
Hi Victoria,
Thank you very much for taking the time to post your 5 star award for our office in Ingatestone, and in particular Paul, our branch manager. With many years of experience, you will be in very safe hands with Paul and his team. They are all focused on providing the best possible customer care and will very much appreciate your kind comments. We look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleAbsolutely amazing service from Beresfords Maria Fairhurst went above and beyond to help us out and made it happen. Aimee burst also has bent over backwards to see this all run smoothly.
Highly recommended and they are a true asset to Beresfords 🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻
Yervant · 1 June 2019
★★★★★ 5/5
GoogleEleanor in Beresford's Ingatestone branch recently handled my purchase of my first home and was really supportive throughout the process, especially with my many first-time buyer questions! Everyone I had contact with at Beresfords was really friendly and helpful.
Kirstie · 1 January 2023
Agent replied · 31 May 2023
HI Kirstie,
Thank you for taking the time to post your 5 star award and kind comments for Eleanor from our Ingatestone office. You will have been in very safe hands as Eleanor works hard to provide the best possible customer care. She will guide and support throughout the process, keeping all parties regularly updated. We wish you many happy years in your first home and look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleVery helpful and supportive staff.
We have had good advice during purchasing and selling properties, and will utilise their expertise in any future transactions.
Susan · 26 May 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.