Trusted Agent profile Β· Essex

Beresfords Country & Village North reviews in Essex

β˜…β˜…β˜…β˜…β˜… Excellent

228 reviews across 1 platform

Colchester, Essex, CO1

Beresfords's office in Essex, at Colchester, is rated 4.6 out of 5 across 228 reviews on 1 platform, including 228 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Beresfords won in 2026.

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4.6 / 5

228

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Beresfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Essex office, from every platform, shown as written. First names only.

5/5

Google

Every member of the Beresfords team was professional, responsive and proactive. Thank you for all your hard work Beresfords.PositiveResponsiveness, Quality, Professionalism, Value

Lizzie Β· 25 October 2021

Agent replied Β· 28 May 2023

Hi Lizzie, Many thanks for your 5 star review and positive comments for the team at our Colchester office. I am really pleased you were impressed with the level of service extended to you and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.

5/5

Google

Having sold my property during the pandemic I can say that Beresfords did a great job and exceeded my expectations. I highly recommend them.

Alexander Β· 28 May 2021

Agent replied Β· 28 May 2023

Hi Alexander, Many thanks for the 5 star award and positive comments for the team at our office in Colchester. Your sale would have been in very safe hands throughout these challenging times. The team are focused on delivering the best possible customer service and will very much appreciate you sharing your experience. Thank you for the recommendation, we look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

5/5

Google

The agent that I worked with was very professional throughout and kept me updated with the situation constantly. Will definitely use in the future

Chris Β· 28 May 2021

Agent replied Β· 28 May 2023

Hi Chris, Thank you for the 5 star award and positive comments for the team at our Colchester office. The team are committed to providing the best possible customer care, from the first point of contact through to exchange and completion, and will keep all parties regularly updated throughout the transaction. We appreciate you sharing your experience and look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

5/5

Google

Very Good Experience

Henil Β· 27 March 2025

4/5

Google

Very efficient service after several minor hiccups! A member of the team was always available when I rang, with excellent manners and friendliness; plus quick response to emails.

Claire Β· 29 May 2019

Agent replied Β· 28 May 2023

CP, Thank you for taking the time to provide a 4-Star rating and review via Google. I am pleased that your experience with Beresfords was a positive one and that the service you received was both friendly and efficient. Steven Bond Managing Director, Residential Lettings

5/5

Google

They take tenants seriously

Shi Β· 29 June 2023

Agent replied Β· 6 July 2023

Hi Shi, Many thanks for taking the time to leave your review. We are pleased to read that you have been happy with the service provided to you by our lettings team in Colchester. We are all very grateful for your 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Google

Amazing, helpful and relaxed attitude to viewing. No pressure. Very efficient and reliable and quick to respond.PositiveProfessionalism

Em Β· 25 October 2021

Agent replied Β· 28 May 2023

Hi Emma, Many thanks for the 5 star award and kind comments for the team at our Colchester office. They are all focused on providing the best possible customer care and will really appreciate you sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

5/5

Google

Very accommodating, professional, helpful and kind. Highly recommended.

Jake Β· 30 October 2022

Agent replied Β· 28 May 2023

Hi Jake Many thanks for leaving your review. I am glad you have been pleased with the service provided to you by our Company and it is great that you would recommend us to others. We are all very grateful for your 5-star rating. Steven Bond - Managing Director Residential Lettings

5/5

Google

Professional Services, Sold my house within a week during lock down! ThanksPositiveQuality, Professionalism

Chongyang Β· 25 October 2021

Agent replied Β· 28 May 2023

Hi Chongyang, Many thanks for the 5 star award and positive comments for our Colchester office. I am really pleased you were impressed with the level of service received during these challenging times and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

5/5

Google

Tessa and Holly provided outstanding service.

Elaine Β· 30 September 2022

Agent replied Β· 28 May 2023

Hi Elaine, Thank you for posting your recent feedback. I am pleased that you were impressed with the level of service provided to you by our lettings team in Colchester, especially Tessa and Holly. We are all very grateful for your positive comments and 5-star rating. Steven Bond - Managing Director Residential Lettings

5/5

Google

Very satisfied with the service 😊 …

Casey Β· 28 May 2022

Agent replied Β· 28 May 2023

Hi Casey, Many thanks for the 5 star review for the team at our office in Colchester. We really appreciate you taking the time to share your experience and look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.

4/5

Google

One of the few that actually put forward what I asked for and got the job done

Leonard Β· 28 May 2020

Agent replied Β· 28 May 2023

Leonard Thanks for uploading a review. I’m pleased that our lettings team met your expectations and I know they will be pleased to read your comments. Steven Bond Managing Director, Residential Lettings

5/5

Google

Tom & Cameron are brilliant! So helpful & patient.PositiveResponsiveness, Professionalism

Sharon Β· 25 October 2021

Agent replied Β· 28 May 2023

Hi Sharon Many thanks for posting a recent review. Both myself and our lettings team in Colchester very much appreciate you giving us a 5 star rating. Steven Bond - Managing Director Residential Lettings

5/5

Google

Great Staff very friendly and helpfulPositiveResponsiveness, Professionalism

David Β· 25 October 2021

Agent replied Β· 28 May 2023

Hi David, Many thanks for your 5 star award for the team at our Colchester office. I am really pleased you were impressed with the level of service extended to you and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

5/5

Google

I recommend. Very professional and efficient, without forgetting the friendliness. Stay in touch with us.

Cecilia Β· 29 May 2019

Agent replied Β· 28 May 2023

Cecilia Thank you for taking the time to post your recent review. I'm pleased that you found the approach of our staff friendly, professional and efficient. We really appreciate your 5 star rating. Steven Bond Managing Director - Residential Lettings

5/5

Google

Made our moving experience fast and easy!PositiveQuality, Professionalism

Kiara Β· 25 October 2020

Agent replied Β· 28 May 2023

Hi Kiara I just wanted to reply to say thanks for posting your review. I'm pleased you found the process both smooth and easy and I know our local lettings team will be very grateful for your 5* rating. Steven Bond Managing Director - Residential Lettings

5/5

Google

Really friendly people

Robert Β· 28 May 2020

Agent replied Β· 28 May 2023

Robert Thanks for your recent review. I’m glad that you found our lettings team in Colchester friendly and approachable. I know that they will be very grateful for your 5 star rating. Steven Bond Managing Director, Residential Lettings

5/5

Google

Superb, accommodating staff they make you feel at home. BERESFORD makes life easy i recommend them to anyone looking for a house to buy or to rent😍😍 …

Sheila Β· 28 May 2020

5/5

Google

Appreciated the professionalism and personal service during the selling and completion of my property with Alex. Thank you.

P Β· 28 May 2021

5/5

Google

Excellent service. Highly recommended. Lewis Channel-Tomlinson and Alex Beresford particularly helpful and efficient. All support staff also helpful and efficient.

Edward Β· 28 May 2020

5/5

Google

Really good estate agents. Cameron in particular was really helpful and went the extra mile.

Chris Β· 28 May 2021

4/5

Google

Lovely bunch of people that will do all they can to get you the best house or let your can buy.

Skills200 Β· 29 May 2018

5/5

Google

Amazing.

Bright Β· 27 December 2025

Agent replied Β· 26 January 2026

Thank you for providing your recent feedback. We all appreciate your 5-star rating. Steven Bond … More

5/5

Google

Rating only, no written review.

Rawad Β· 28 September 2025

Agent replied Β· 26 January 2026

Hi Rawad, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our team in Colchester. … More

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Beresfords Country & Village North

Has Beresfords won any awards?

Yes. In The Trusted Agent 2026 awards: Beresfords, CO1 won Trusted Agent; Beresfords, Brentwood won Gold; Beresfords, Chelmsford won Trusted Agent; Beresfords, Colchester won Trusted Agent; Beresfords, Upminster won Trusted Agent.

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