4/5
Efficient agent eith High Street profile
Trusted Agent profile · Essex
★★★★★
228 reviews across 1 platform
Colchester, Essex, CO1
Beresfords's office in Essex, at Colchester, is rated 4.6 out of 5 across 228 reviews on 1 platform, including 228 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Beresfords won in 2026.
The Trusted Agent 2026 results for Beresfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Essex office, from every platform, shown as written. First names only.
4/5
Efficient agent eith High Street profile
1/5
Rating only, no written review.
Hi Klaudia, It is disappointing to note your recent one star review given the level of service the Colchester office provided when assisting you with your purchase. The team will do everything within their power to ensure a sale goes through smoothly and in this instance, went the extra mile to accommodate you as the transaction progressed. Whilst I appreciate there was an issue with belongings left behind post completion, the office still took ownership when in fact responsibility was not theirs. I understand this concern was resolved to your satisfaction and have to question your award. Please do not hesitate to contact me directly on a.horsley@hotmail.co.uk should you wish to discuss the matter further. Alison Horsley, Customer Care Manager
5/5
Fantastic staff. Very efficient
5/5
Rating only, no written review.
Hi Gabriela I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Colchester. Steven Bond Managing Director, Residential Lettings
5/5
Rating only, no written review.
Hi Jithesh I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Colchester. Steven Bond Managing Director, Residential Lettings
5/5
Rating only, no written review.
Hi Omosefe I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Colchester. Steven Bond Managing Director, Residential Lettings
5/5
Rating only, no written review.
Hi Dinesh I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Colchester. Steven Bond Managing Director, Residential Lettings
5/5
Rating only, no written review.
Hi Alistair, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Colchester. Steven Bond Managing Director, Residential Lettings
5/5
Rating only, no written review.
Hi Lucian, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our team in Colchester. Steven Bond Managing Director, Residential Lettings
5/5
Rating only, no written review.
Hi Akere, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Colchester. … More
5/5
Rating only, no written review.
Hi Nonye I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Colchester. Steven Bond Managing Director, Residential Lettings
5/5
Rating only, no written review.
Hi David, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Colchester. … More
5/5
Rating only, no written review.
Hi Cynthia, Many thanks for the 5 star award for the team at our Colchester office. I am pleased you were impressed with the level of service extended to you and thank you for sharing your experience. Alison Horsley, Customer Service Manager
5/5
Rating only, no written review.
Hi Su, Thank you for taking time out to submit your 5 star review for our Colchester office. It is pleasing to note that the level of service met and exceeded your expectations. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager
5/5
Rating only, no written review.
Hi Ugochukwu Many thanks for the 5* rating. Steven Bond Managing Director Residential Lettings
5/5
Rating only, no written review.
Many thanks Sam for the 5 star award for our Colchester office. I am pleased the team were able to assist you and you were impressed with the level of service received. We look forward to helping you again in the future. Alison Horsley, Customer Service Manager
5/5
Rating only, no written review.
Hi Max, Many thanks for the 5 star award for the team at our Colchester office. The team work really hard to provide the best possible customer care and will appreciate you taking the time to share your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager
5/5
Rating only, no written review.
Hi Ana, Many thanks for taking the time to post your 5 star review for the team at our Colchester office. I am pleased you were impressed with the level of service received as I know they work really hard to provide the best possible customer care. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager
5/5
Rating only, no written review.
Hi Moein I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Colchester. Steven Bond Managing Director, Residential Lettings
5/5
Rating only, no written review.
Hi Jennie, Thank you for taking the time to post your 5 star review for the team at our office in Colchester. I am really pleased you had such a positive experience and hope we can be of further assistance in the future. Alison Horsley, Customer Service Manager
5/5
Rating only, no written review.
Hi Mie, Thank you for the 5 star award for the team at our Colchester office. I am pleased you are impressed with the level of service received and hope we can be of further assistance in the future. Alison Horsley, Customer Service Manager
5/5
Rating only, no written review.
Hi Joe, Many thanks for the 5 star award for the team at our Colchester office. I am pleased you were impressed with the level of service received and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager
5/5
Rating only, no written review.
Hi Gertrude, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Colchester. Steven Bond Managing Director, Residential Lettings
5/5
Rating only, no written review.
Hi Felicity, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Colchester. Steven Bond Managing Director, Residential Lettings
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Beresfords, CO1 won Trusted Agent; Beresfords, Brentwood won Gold; Beresfords, Chelmsford won Trusted Agent; Beresfords, Colchester won Trusted Agent; Beresfords, Upminster won Trusted Agent.