Trusted Agent profile Β· Essex

Bairstow Eves Essex reviews

3.3

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801 reviews across 2 platforms

2 High Street, Brentwood, Essex, CM14 4AB

Bairstow Eves's office in Essex, at 2 High Street, is rated 3.3 out of 5 across 801 reviews on two platforms, including 209 Google reviews rated 4.8.

Google logo

4.8 / 5

209

Reviews on Google

This office

Trustpilot logo

592

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Essex office, from every platform, shown as written. First names only.

1/5

Trustpilot

They only care about the landlord and not the tennants

We kept our rental place in very good condition and when we left the property bairstow eves did everything they could to keep our deposit! Even down to lieing about items on the inventory. Horrendous customer service. Avoid the company like the plague

Mark Β· 6 December 2016

1/5

Trustpilot

Rude estate agents

Rude estate agents, very poor English & very poor communication. They are playing double agents by being rude to the local buyers so that they can sell to people from their country for cheap. Rude Rude Rude ...

Shane Β· 3 March 2020

1/5

Trustpilot

Poor experience

Still waiting for the keys for my property two weeks after moving in..have phoned twice.Always late.Never returned calls unless they needed something.The seller left everything in a terrible condition and estate agent cannot even drop off keys.Poor experience

Fiona Β· 6 December 2019

5/5

Trustpilot

Alicia and her colleagues were amazing!

Alicia and her colleagues were amazing!Stress free, easy and honest communication! Always quick to reply, very respectful and reliable. 10/10

Rositsa Β· 26 January 2023

1/5

Trustpilot

Not real good approach

Rating only, no written review.

Otgene Β· 20 August 2026

1/5

Trustpilot

Booked a viewing and they didn't turn…

Booked a viewing and they didn't turn up. Sent me a form to complete but they did not tell me without the details I could not see the property. Totally unprofessional. Will never bother with them again.

Liz Β· 14 September 2019

5/5

Trustpilot

Excellent service from Folkestone branch

Claire and the Folkestone team were excellent, kept us informed throughout the sale process, managed the viewings during a challenging time and kept us fully updated when required. Highly recommend.

John Β· 9 April 2021

5/5

Trustpilot

Excellent experience

We have recently moved into a property advertised by bairstow eves where we dealt specifically with Elaine. The communication was thorough throughout the whole process and overall we had a great experience.

Cari Β· 15 September 2020

5/5

Trustpilot

I found my new apartment through…

I found my new apartment through Bairstow Eves which is more than my expectations. I received excellent customer care through my letting officer at Wanstead Bairstow Eves.Would like to highly recommend for any letting purposes!

Chandra Β· 3 June 2019

5/5

Trustpilot

Georgia Dalby at the Woodford Green…

Georgia Dalby at the Woodford Green office was excellent and extremely helpful in helping me to find my new rented home. Very professional and courteous throughout. I would definitely recommend their services.Many thanks,Emma

Emma-Jane Β· 24 September 2019

5/5

Trustpilot

Excellent friendly

Excellent friendly, helpful, supportive, positive agents. Nothing was too much trouble would highly recommend and would 100% sell with them again. Thankyou so much for everything all the team x

Consumer Β· 11 August 2020

5/5

Trustpilot

🌟🌟🌟🌟🌟Natalie Peacock🌟🌟🌟🌟🌟

🌟🌟🌟🌟🌟Natalie Peacock🌟🌟🌟🌟🌟Thank you for all the help and support πŸ’πŸ™‚The whole day you have taken care to make sure the movement is done smoothly 😊

Bhavya Β· 11 August 2021

4/5

Trustpilot

SUSAN MOORE

i have a very good experience with Bairstow Eves in Walthamstowfrom start always very help full always on time for viewings and made the process of selling my property easy.

Susan Β· 8 January 2020

1/5

Trustpilot

I had a valuation booked for 5pm and…

I had a valuation booked for 5pm and nobody turned up. Not even a phone call to let me know. Poor service. Why would anyone trust this lot

Richard Β· 3 February 2020

5/5

Google

On behalf of my mum. I would highly recomended this letting agent, the moved my mum in quickly but smoothly,and the 3 ladies are always there when we have a question or query.

Tony Β· 18 June 2015

1/5

Trustpilot

AVOID

AVOID. AVOID. AVOID. A COMPLETE RIP OFF. AVOID THEM AT ALL COST. AGENCY FEES CLOSE TO ONE MONTHS RENT. ARE YOU F****** KIDDING ME. 800 POUNDS FOR SOME LAZY PAPERWORK.

JOHN Β· 23 August 2018

5/5

Google

Brilliant letting agent, professional and efficient service, they found me a tenant and moved them in within 3 weeks. Would definitely use them again and found fees very reasonable. Great service!!

Elli-Ida Β· 18 June 2015

2/5

Trustpilot

Cheap and cheerful

Not the worst agent out there but you get what you pay for. They are cheap and cheerful but that's all you get back. Visited Bairstows in Barking 2017.

Vera Β· 20 November 2017

2/5

Trustpilot

Very aggressive people in their office

Very aggressive people in their office. Didn’t help me at all being a first time buyer. I wouldn’t use them ever again for anything.

Richard Β· 21 November 2019

1/5

Trustpilot

Awful estate agent

Awful estate agent. Constantly lying to me and saying they'd advertised my property when they hadn't. Seemed to have no knowledge of marketing or price. Avoid.

Laura Β· 15 November 2018

1/5

Trustpilot

Bin dealing with them for nearly a year…

Bin dealing with them for nearly a year now, the staff have wrong attitude towards the tenants and there no help

Shell Β· 30 September 2020

1/5

Trustpilot

Good luck trying to get a response to…

Good luck trying to get a response to repair requests from the Romford branch as a tenant

Lizzie Β· 21 July 2021

5/5

Trustpilot

Excellent estate agents.

Excellent estate agents.. David and Claire are brilliant helped me get me house till the end so efficient definitely recommend

Customer Β· 13 November 2020

1/5

Trustpilot

Useless and arrogant attitude

I was going to view a property , information about the property kept changing ,really confusing.Customer service very poor performance.I would not recommend to use.

Robert Β· 19 January 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bairstow Eves's Google reviews

Questions about Bairstow Eves Essex

How many reviews does Bairstow Eves Essex have?

Bairstow Eves's Essex office has 801 reviews across two platforms: 209 on Google, 592 on Trustpilot (across the whole business).

What is Bairstow Eves Essex's rating?

Bairstow Eves Essex is rated 3.3 out of 5 across all 801 reviews, and 4.8 out of 5 on Google from 209 reviews.

Where is Bairstow Eves's Essex office?

Bairstow Eves Essex, 2 High Street, Brentwood, Essex, CM14 4AB.

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