5/5
TrustpilotMesba - the best estate agent
Mesba, our estate agent, was so lovely and super informative. He was really helpful every step of the way. I would recommend this place to anyone. Thank you, Mesba!
Trusted Agent profile · Essex
Bairstow Eves Essex reviews
★★★★★
805 reviews across 2 platforms
2 High Street, Brentwood, Essex, CM14 4AB
Bairstow Eves's office in Essex, at 2 High Street, is rated 3.3 out of 5 across 805 reviews on two platforms, including 209 Google reviews rated 4.8.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Reviews
Every review we hold for the Essex office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotDo not waste your time with this company!
Wasted a 4 hour round journey to view a letting believing we would be first come first served but no. Obviously our money isn't as good as people that drive better cars. We even offered 6 months rent in advance (£9k). Blamed on the owners no doubt but not impressed at all!
5/5
TrustpilotMesba is the best
Mesba helped us a lot, he is an excellent agent, a great professional and today I have my house thanks to his good workTks u Mesba, tks u
5/5
GoogleGreat service from Juliet and Steve they are the best team . Without hesitation I will go back to Juliet & Steve highly recommend.
Agent replied · 15 June 2024
Thank you Adrian for your wonderful 5* review of our local team. I will of course make sure your kind words are forwarded to the whole team and their Regional Director. Kind regards, Scott
1/5
TrustpilotUninterested
Uninterested. They put your property on rightmove at their inflated valuation and wait until the price is reduced to its true value then pretend they have done something. They don’t suggest anything that might create interest. Absolutely useless
5/5
GoogleWhat great company to work with on the letting of my property, cant fault their team.PositiveProfessionalism
Agent replied · 15 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleIn what was a difficult time the prompt and efficient service provided was an invaluable assistance . I would recommend to all.
Agent replied · 15 June 2024
Thank you John for your recommendation. Kind regards, Mark
5/5
GoogleVery helpful bunch of people was impressed with the way it went. Many thanksPositiveResponsiveness
Agent replied · 15 June 2024
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
5/5
GoogleVery friendly, and always willing to help with any issues or queries I had.PositiveQuality, Professionalism
Agent replied · 15 June 2024
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
1/5
TrustpilotBarestow Eves Romford
Barestow Eves Romford - Awful, Unprofessional,rude and lacking any honesty!!!By and large the worst estate agents we've ever dealt with as well as our own estate agents views on them. With the Manager being the route casue of losing 2 properties due to his negligence and bullying of potential vendors!!!
1/5
TrustpilotWell still waiting since last october i…
Well still waiting since last october i haven't used this company myself for this reason, my buyers are using the Grays branch. my buyers buyer has issues that the estate agents should have addressed early. Not a care in the world no urgency nothing sick of it. Poor
1/5
TrustpilotBairstow Eves - Walthamstow [aka Countrywide.co.uk] avoid
Gave my contact details to developers without permission. Now keep getting pestering phonecalls. I will be informing the Information commission about this. I certainly will not recommend them and will not be using them.
5/5
GoogleGreat service from Juliet. She has been superb throughout. Without hesitation I will go back to Juliet and recommend her highly.
Agent replied · 15 June 2024
Hi Angel, thank you for your recommendation and 5* review, it is very much appreciated. Kind regards, Mark
1/5
TrustpilotWaste of time
I arranged a viewing, on the way to the property (9:30 am) I get a call back and a text cancelling my appointment. This is unprofessional and simply wasting time. They will also get you on the phone, giving them your personal details before arranging a viewing.
1/5
TrustpilotDisgusting services
Aleena Iftikhar,is very unprofessional,dishonest,and disgusting attitude.We were interested of viewing a property to purchase.In 24 hours we were told: freehold,100% ownership,couple of hours later,called and stated that is leasehold and 70% ownership.Next day contacted and asured us that is freehold and 100% ownership.Constantly denied everything she stated before.Lies,lies and more lies.Wasted my time.Stay away clear
1/5
TrustpilotWitham branch are completely disrespectful
Witham branch are completely incompetent and disrespectful. I am so disappointed after a deal agreed , 6 weeks later, completely dismissed and insulted. Stay clear of this branch, hopefully, other branches have more respect, professionalism and conduct.
5/5
TrustpilotWow Hucknall branch
Lauren at the Hucknall branch is amazing, she's kept me completely informed and worked tirelessly to get updates from a difficult upward chain. This whole process been very stressful but Lauren's been there to help, explain and reassure us. A true asset to the company
1/5
TrustpilotViewing properties with this agent
Viewing properties with this agent - completely disorganised, terrible communication, very rude over the phone. Out of all letting agents I have been with over the years, this was by far the worst one to be with. Wish we had seen the other reviews before wasting our time with them
1/5
TrustpilotSlick sales pitch
Slick sales pitch, followed by totally non-existent service to the point of rudeness at the Finchley branch. I think that I barely spoke to the same person twice, and had to explain everything multiple times to staff that seemed not to have the most basic grasp of their business. Not recommended at all.
1/5
TrustpilotThey don´t even deserve a one star…
They don´t even deserve a one star rating. Don´t use them. They don´t care anything about customer service!!!
1/5
TrustpilotAs a landlord they had a 5000 watch…
I rented a property with this company. They had a £5000 watch stolen from the house whilst showing someone around. It later got rented to someone who used it as a cannabis farm causing 30k of damage for which I recieved no compensation or even sympathy from the company.
1/5
TrustpilotThe worst agent ever.Rude
The worst agent ever.Rude, disgusting, thieves. All they care is about money. They provide a poor service. Im letting from them, repairs takes ages you need to fight for it and replace stuff in the property they will choose the cheapest without the landlord knowledge. AVOID THEM at all costs.
1/5
TrustpilotRude sales agent
Rude sales agent, property was dirty when my partner and his family moved in. Half of appliances not working, water leaking, no hot water supplies and when speaking to the agent she asked us to instead visit her at the agency to sort this out. Disgusting customer service...
5/5
GoogleVery good service. Always kept us informed and promptly returned calls. Would recommend to family and friends
Agent replied · 15 June 2024
Hello Vi, thank you for the great 5 star review of the service you received from Bairstow Eves in Brentwood. It is fantastic to read that they offered you a very good service, returned calls and always kept you informed. Thanks also for the recommendation. Kind regards, Emma.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
