Trusted Agent profile

Savills reviews

★★★★★ Excellent

237 reviews across 1 platform

55 High Street, Esher KT10 9SH

Savills's Esher office at 55 High Street is rated 4.9 out of 5 across 237 reviews on 1 platform, including 237 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Savills won in 2026. Checked 9 October 2026.

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4.9 / 5

237

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Savills. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Esher office, from every platform, shown as written. First names only.

5/5

Google

We had a fantastic experience working with Esme to find our rental home. She was incredibly helpful, professional, and attentive throughout the entire process.We truly appreciate her support and would highly recommend her to anyone looking for a reliable and friendly estate agent.

Maj · 21 March 2025

Agent replied · 25 May 2025

Thank you for writing a brilliant review. I am pleased to hear Esme was able to support and guide you through the rental process. Wishing you all the best in your new home. … More

5/5

Google

A great team and a great service! From the moment I met Karl Matier there was no doubt as to Savilles professional and friendly approach. Nick Barnett was my main agent along with Hannah. Nick would liaise regularly with updates as to viewings through to the sale of my property, and continuing right up to the date of completion. I would highly recommend Savilles of Esher to anyone selling in the area.PositiveResponsiveness, Quality, Professionalism, Value

Tracy · 11 January 2022

5/5

Google

Recently moved house at a very challenging time due to the current lockdown . Lauren was unbelievably helpful in ensuring first of all that we found a property at very short notice even though we couldnt view it in person & then in helping us through the move process while we were overseas . She sent us a very comprehensive video of the house and answered all of our questions extremely promptly whatever the time of day or night . We love the house and are very relieved that we were able to move when so many other people haven't been able to do so .

Jb27 · 11 January 2021

5/5

Google

We were first time buyers and Hannah was a fantastic and patient resource for us. From nudging lawyers to putting up with my endless questions she was excellent. Move was smoothly facilitated with zero hassle. Thanks Hannah!

Phil · 27 August 2022

Agent replied · 26 August 2024

Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that Hannah was able to achieve such a successful outcome on your behalf. With best regards, Simon Ashwell - Regional Director

5/5

Google

As a first time tenant, Savills Esher made the whole process so easy. Lauren and Ella were both so helpful and professional. All my questions were answered promptly. In all, it was a very positive experience and I can't recommend them highly enough.PositiveResponsiveness, Professionalism

Fiona · 27 August 2021

Agent replied · 26 August 2024

Fiona, thanks for taking the time to provide both Lauren and Ella with a 5* Google review. It’s always great to hear of team members doing a good job. I hope that you are happy in your new home. Kind regards, Stuart Small (Director, Head of Lettings Cluster)

5/5

Google

We have recently purchased a property through Savill’s Esher with Tim handling the sale. It was an absolute pleasure to deal with such an efficient, transparent and professional service. Moving house is a stressful process which was made …

Lisa · 16 April 2025

Agent replied · 16 April 2026

Thank you Lisa for taking the time to post a review Lisa, really pleased to hear that Tim and the team in Esher were able to make the process a positive one for you. We hope you are settling well into your new home. With best regards, Simon Ashwell - Regional Director

5/5

Google

A "five star" service from all the team at Savills, with the stress of moving both Emlyn and Lauren in particular eased that stress into insignificance. I can't speak highly enough of not only Emlyn and Lauren but all the team that were involved behind the scenes. I would recommend Savills to anyone looking to move with a "five star" service. Nothing was ever to much of a problem. Well done everyone!

Martin · 27 August 2023

Agent replied · 26 August 2024

Thank you for your kind words Martin, it is really appreciated. I am so glad your experience was so positive, its great to hear. Best Wishes - Laura Lane, Lettings Director

5/5

Google

Savills were fab, and Charlotte is an absolute asset to the company. Superstar. I hope the management of our property lives up to the precedent set by Charlotte (I'm sure it will).PositiveResponsiveness, Quality, Professionalism, Value

Palm · 27 August 2022

Agent replied · 26 August 2024

Thank you so much for your kind feedback, I am so pleased to hear your experience has been so positive with Charlotte. All the best with your tenancy, Laura Lane, Lettings Director

5/5

Google

Abi and Esme from the Savills rental team went above and beyond for us on the rental of our property. We’d never rented before and they were an incredible guide throughout the entire process, not to mention patient, kind and understanding. We couldn’t recommend them more highly!

Anna · 2 December 2024

Agent replied · 9 December 2024

Thank you for taking the time to review our lettings team, Anna. You are now in capable hands of our Property Management team and I am sure the tenancy will run smoothly. Best Wishes, Laura Lane - Regional Lettings Director

5/5

Google

I cannot fault the service received from Savills with helping me with my first rental property. Esme Brown has provided exceptional service and has helped every step of the way. Regular communication has ensured a seamless process and I look forward to getting my keys in a few weeks time. I would have no hesitation in recommending Savills, Esher team.

Nicola · 28 April 2024

Agent replied · 26 August 2024

Thank you for providing great feedback, Nicola. I am thrilled to hear Esme has delivered a service above and beyond, at every stage of the process. All the best in your new home when you receive your keys. Best Wishes, Laura Lane - Regional Lettings Director

5/5

Google

Excellent experience with Tim Ross who found us a perfect buyer in a short time scale. He was equally responsive throughout the entire process and a pleasure to deal with. Would definitely recommend Tim and Savills Esher!PositiveResponsiveness, Quality, Professionalism

Claire · 11 January 2022

Agent replied · 10 January 2025

Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one. Best regards, Simon Ashwell - Head of Surrey

5/5

Google

Lauren was fantastic in helping us get our new house. From start to finish the process was smooth and she helped us immensely. Savills in Esher are great and I would strongly recommend them.

Fiona · 27 August 2022

Agent replied · 26 August 2024

Thank you for your lovely feedback. So pleased to hear Lauren and the team were able to assist you so well. Wishing you all the best in your new home. Laura Lane - Lettings Director

5/5

Google

We let a number of properties and have used most of the High Street agents over time, for a 'fully managed' service; the agents' ideas of 'fully managed' are not all the same, no matter what they charge. Without any reservation I can report that Savills do the most professional, thorough (and energetic!) job for their Clients, whether selling (thanks Karl) or letting (thanks to Charlotte and her brilliant team). No other estate or lettings agent has ever been as active, or as careful in addressing the sort of detail that makes the difference, as Savills.

Richard · 28 August 2019

5/5

Google

Savills (Esher) helped us both sell our house and also purchase a new home. I can't rate the entire team highly enough, in particular Trevor, Nick and Karl, for the personal service, commitment and clear communication they provided throughout this process. Their knowledge and understanding of the area is exceptional and far exceeds other agents that we dealt with. Moving house is meant to be one of the most stressful experiences there is - but Savills made this experience smooth and also exciting for us.

Mrs · 28 August 2019

5/5

Google

The Savills Team in Esher including Lauren, Charlotte and Ashley were absolutely brilliant - so personable, friendly and consummate professionals. It took us a long while to find our ideal home, and their patience and understanding was amazing. Even though it was only a rental, we were moving from a very special home and wanted our next move to be equally special. Lauren really understood the type of property we were looking for and only showed us properties that were really relevant to our search. Once we found our idea property, they liaised with the landlord's agent to secure the rental and negotiated the terms of the contract. Their service support continued long after handing over the keys and I wouldn't hesitate to use them again in the future.

Natalie · 28 August 2019

5/5

Google

Savills Esher (Nick Barnett) was great helping us with our home purchase, including answering all of our questions and helping us navigate our way through the process. Always keeping us updated. Once we had our offer accepted, he was also accommodating with access to the property “as and when” we needed to get access for quotes. Thank you for a very helpful and efficient process, incredible service and professionalism.

Kim · 27 August 2023

Agent replied · 26 August 2024

Thank you for your kind words and for taking the time to post a review Kim. I am delighted your experience of Savills was such a positive one. We wish you all the very best in your new home! With best regards, Simon Ashwell - Head of Region

5/5

Google

I recently sold a property using Savills in Esher and I could not recommend them more highly. Nick managed everything and I could not have asked for more. They gave great advice when negotiating the sale and had a great knowledge of the local property market. At one point we lost our buyer but Savills were able to find us a new buyer quicker than I could have imagined. When dealing with the legal side of the sale, they were proactive and constantly chasing up any bits and bobs that were holding things up. If I was to ever sell a property again Nick at Savills would be the first person that I called!PositiveResponsiveness, Professionalism

Tom · 27 August 2022

Agent replied · 26 August 2024

Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that Nick and the team were able to achieve such a successful outcome on your behalf. Best regards, Simon Ashwell - Head of Surrey

5/5

Google

We are very grateful to the Savills Esher team who have been amazing during our sale process - thoroughly professional, knowledgeable and supportive throughout. They provide a very commercial and pragmatic voice which is so needed when the process in this country is so challenging! We also worked with the rental team when we were initially looking to go down that route who provided the same high-quality support that put the Savills brand at the top of the list for us when looking to sell. Could not fault them.

Jo · 27 August 2022

Agent replied · 26 August 2024

Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one. With best regards, Simon Ashwell - Head of Region

5/5

Google

Strongly wish to recommend the excellent levels of service we recently experience with Savills, Esher office. Initially dealt with the lettings whom were hands-on, professional, responsive and clearly had the best stock in the local area comparable to other agents. Actually, we liked one rental option so much we switched to purchase. Problem though, we had less than 4 weeks to complete/exchange. Karl Matier (Director) worked non-stop, late nights, weekends, responsive, nothing was too much and without his level of capability in all areas this would not had been achieved and exemplary display of estate-agent expertise. Had previously dealt with almost all agents in Esher, some fair, one awful, but Saville is the leader of the pack by some distance. Our daunting task and stress levels to put a roof over our young family’s head in a short space of time became less of worry as my confidence Savills would solve it.

Martin · 28 August 2018

5/5

Google

Karl and his team were always professional and helped us to sell our house quickly and kept us patient through all the process. Would highly recommend using Savills.PositiveResponsiveness, Quality, Professionalism, Value

Tonyajc · 27 August 2022

Agent replied · 26 August 2024

Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that Karl and the team exceeded your expectations. Best regards, Simon Ashwell - Head of Surrey

5/5

Google

Nick Barnett and the rest of the Savills Esher team looked after us throughout our purchase of a flat in Esher. Whilst accepting that the vendors were paying them, we always recognised the level of professionalism Nick brought to the situation, always ensuring we were kept advised and always looking for solutions to problems. Nothing was too much trouble.

David · 28 February 2024

Agent replied · 26 August 2024

Delighted to hear that you had an excellent service from Nick and the team, David. I hope your move went smoothly and that you are settling well into your new home. With best regards, Simon Ashwell - Regional Director

5/5

Google

I received first class service from start to finish, and was really impressed with their level of professionalism throughout the transaction.

Steven · 24 August 2025

Agent replied · 23 October 2025

Thank you for your review Steven - I will pass this along to the team who will be delighted. With best regards, Simon Ashwell - Regional Director

5/5

Google

Nick and the team were amazing from start to finish in securing us our new home. Highly recommend

Julie · 27 August 2023

Agent replied · 26 August 2024

Thank you for your feedback Julie. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home. With best regards, Simon Ashwell - Head of Region

5/5

Google

We approached Savills after a relocation from Pittsburgh, USA to Esher. Lauren Braithwaite was extremely helpful and showed us around several rentals the next day. She worked extra hard to make sure everything was in place for a move in date of early January 2018, which was impressive due the the busy Christmas period. We would highly recommend Lauren and her team and would definitely use them as a first contact for purchasing a future home.

Kate · 28 August 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Savills's Google reviews

Questions about Savills

How many reviews does Savills have?

Savills's Esher office has 237 reviews across 1 platform: 237 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Savills's rating?

Savills is rated 4.9 out of 5 across all 237 reviews, and 4.9 out of 5 on Google from 237 reviews, checked 9 October 2026.

Has Savills won any awards?

Yes. In The Trusted Agent 2026 awards: Savills, Esher won Trusted Agent; Savills, City of won Gold; Savills, Weybridge won Trusted Agent; Savills, Richmond upon Thames won Trusted Agent; Savills, Manchester won Trusted Agent.

Where is Savills's Esher office?

Savills, 55 High Street, Esher KT10 9SH.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.