Trusted Agent profile · Esher
★★★★★
386 reviews across 2 platforms
53 High Street, Esher, KT10 9RQ
Part of John D Wood and Co Sales, see every office.
John D Wood and Co Sales's office in Esher, at 53 High Street, is rated 4.0 out of 5 across 386 reviews on two platforms, including 104 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards John D Wood and Co Sales won in 2026.
Every review we hold for the Esher office, from every platform, shown as written. First names only.
5/5
TrustpilotJ D WOOD Parsons Green
The Parsons Green office have been absolutely wonderful in the sale of our property in Fulham, offering excellent advice and exceptional service. Adrian and Molly in particular have been wonderful to work with - they are incredibly knowledgeable, and so supportive. Couldn’t recommend the team more highly!
5/5
GoogleCHK is great letting agency.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery courteous , responsive, helpful and above all they listen! In a very tricky market we have worked together successfully to rent our property and would encourage others to try CHK.
Thank you Tom for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.
5/5
GoogleWe recently sold our house with John D Wood with the help of Andrina and Carol. The service was professional and responsive. We would happily use them again.
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
5/5
GoogleI have been with CHK for a number of years. Lovely people, always cheerful and helpful. They have been efficient in finding great tenants and always handled change overs efficiently. Great team.
Thank you Angus for taking the time to leave us this 5 star review, it is always great to see that the team were to provide such fantastic service year after year. Kind Regards. Scott
5/5
GoogleWe have been renting with CHK in Esher for just over 10 years. Anne & Catherine have been outstanding throughout that time. Both have been professional, understanding and have on many occasions gone the extra mile to ease any issues we have had. Out of all the agents we visited in the area CHK were by far the better agent, we cannot recommend them enough.
5/5
GoogleI was impressed on carole from the professional company,she is kind,patient and capable and help me to find the right house in so short time.Really good service.
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
1/5
TrustpilotAwful experience
Awful experience. Reached end of tenancy and despite instructions being followed and agreement with the Landlord, no return of deposit as yet. Seem incapable of resolving the issue - or do not want to do so. A sad end to the tenancy and completely unnecessary. I would recommend you look elsewhere.
1/5
TrustpilotTerrible agents
Terrible agents, a bunch of kids who do not know what they’re doing. Awful at keeping you updated on the progress and very disorganised. You have to chase them and only to find out that something hasn’t been done or done too late thus you ending up missing out on the property! What a waste of time
5/5
TrustpilotI am very happy with the attention…
I am very happy with the attention Alexandra Crocker, Emily Hughes and Harry Crookenden are given to me in regard to the short-let tenancy of my flat.Any issue I have they try to solve immediately .I recommend John D Wood for the very professional and experienced people they have.
1/5
TrustpilotThe worst of all
The worst of all. Penelope Leng showed me a property that is not ready to move in. And the renting price is increased when I told her that I want to rent. I don't know the company but I know the letting negotiator who made me unhappy about the whole experience.
5/5
TrustpilotWe bought our house through John D Wood…
We bought our house through John D Wood at the end of 2023. Wai, in Oxford, was brilliant and kept in touch all the way through the process.
1/5
TrustpilotWhat a joke
What a joke! The epitome of bad and distrustful estate agents. We arranged a viewing with the Esher office and no one showed up- no email,text,call, WhatsApp- to even tell us they were late or having to cancel. And worse still- the property we arranged to view and sat waiting for 20 min was already sold.
1/5
TrustpilotVery unprofessional
Very unprofessional, extremely hard to get hold of when you want something done.
5/5
GoogleI had a good experience with CHK, they were considerable and provided a good and professional service.
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
TrustpilotA very satisfied customer
I have let my flat with John D Woods for many years now and the company have always found me a very good tennant. The service has been extremely good and efficient. I would like to specially mention Shioeni Oates and Imogen at the Wandsworth branch. I would highly recommend John D Woods.
5/5
GoogleThe CHK team have let our properties over many years with a first class friendly professional service and I wouldn't hesitate to recommend the company.
Thank you for taking the time to leave us this 5 star review, it is always great to see that the team were once again able to provide such fantastic service. Kind Regards.
5/5
TrustpilotSimon helped us to find a beautiful…
Simon helped us to find a beautiful home in Battersea! He was exceptionally professional and really listened to our needs. I’ve been recommending Simon and the John D Wood team to everyone.
1/5
TrustpilotALEXANDRA CROCKER Head of Lettings John…
JOHN D WOOD WIMBLEDON VILLAGE - ALEXANDRA CROCKER Head of Lettings - Wimbledon VillageDubious SALES PERSON do not use for rentals
5/5
GoogleProfessional and friendly service, highly recommendedPositiveProfessionalism
Thank you for your 5* review!
5/5
TrustpilotBoth Jessie and Louna at John D Wood…
Both Jessie and Louna at John D Wood were professional, courteous and efficient. I’d recommend them highly.
5/5
GoogleThe team in Esher are great and very responsive. I would recommend their services.
Thank you Sophie for taking the time to leave us this 5 star review and your wonderful recomendation! Kind regards, Scott
5/5
TrustpilotAntonio - highly professional
Thorough & exceptional customer service from Antonio. He swiftly arranged a viewing for us and was fantastic at keeping us up to date with any developments throughout our property search. Highly recommended!
1/5
Trustpilotanother letting agent that view tenants as being a lower class in society.
Yet another letting agent that view tenants as being a lower class in society. If you want to be treated with respect and have maintenance issues and contract negotiations handled professionally I would try someone else
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for John D Wood and Co Sales, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. John D Wood and Co Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Esher.
Yes. John D Wood and Co Sales won Trusted Agent in The Trusted Agent 2026 awards.
