Every review we hold for the Esher office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIn the seven years that I have been in the Estate Agency business I have only worked with Estates I.T and never have I wanted to, nor will I ever change this. The level of service I receive continuously has been brilliant. Whether it's been Support or Customer Management or even Accounts, the whole team have been brilliant! I would like to thank Jackie, Matt, Sam and Sarah for helping me through my issues (be they little or large!) I don't know where I would be without you guys and EIT as a whole! I would highly recommend agencies to work alongside the brilliance that is Estates I.T.
Pinal · 5 August 2019
Agent replied · 5 August 2026
Thank up for your lovely review. We are always here to help
★★★★★ 5/5
GoogleI know I have reviewed Estates It before but I really can't thank them enough. They all have put up with my daft questions at time. They have recently upgraded my website which not only am I loving all the extra details but my clients are loving too. Although many of the big boys have been chasing my business I would never dream of leaving them. Their mobile software has made life out side of the office so much more efficient. Can't thank Nick, Jackie, Vicky, Matt and the rest of the team enough. Keep up the good work.
Lorraine · 5 August 2019
Agent replied · 5 August 2026
Thank up for your lovely review. We are always here to help
★★★★★ 5/5
GoogleI have been with Estates IT for 8 years, and have never had a bad experience with them yet! The software is constantly evolving, the staff are amazing, so friendly and helpful I would recommend PCHomes to every estate agent. Forget the big names, these guys are the nuts!!especially Jackie in client management and Vicky in projects. Sam in support is especially calm with dealing with myself as sometimes I can get a bit nerdy when things might look like there going wrong, she calms me down and fixes things promptly, so our systems are running smoothly, Well done Nigel and the team at Estates IT...
Leonard · 5 August 2019
Agent replied · 5 August 2026
Thank up for your lovely review. We are always here to help
★★★★★ 5/5
GoogleWe have had a lot of help recently from Estates IT and it has been an absolute pleasure to deal with them. Where many companies do not want to answer questions regarding their products, Estate IT outshine them completely. Sam was fantastic throughout and despite there being
a few issues on the day of our server and client upgrades with our clients, she dealt with it in a professional and efficient manner and I couldn't have asked for a better person to work on our project.
Thank you Sam and thank you Estates IT.
Andi
Andi · 5 August 2019
Agent replied · 5 August 2026
Thank up for your lovely review. We are always here to help
★★★★★ 5/5
GoogleStraightforward, knowledgeable, honest, and willing to go the extra mile, aren't the first words one would think that you'd associate with an estate agent... However, this is the best way I can describe working with Curchods in Esher.
Joe Dewar, the manager has developed a great team and has been a pleasure to work with from day one. They have provided an excellent service to facilitate the sale of our property, as well as provide advice/support on other related matters. I won't be at all surprised to find them winning awards in the future for the best estate agent in Esher.
Josh · 29 July 2019
Agent replied
Josh, thank you very much for the review and the business; I'm glad you enjoyed the service! Catch you next time you've a property in Esher to sell! Joe
★★★★★ 5/5
GoogleFound the team at RMJ helpful and friendly throughout the move process. The service provided went beyond what I was expecting. Great work
Graham · 9 June 2026
Agent replied · 15 June 2026
Hi Graham,
Thank you for your kind feedback 😊 We’re really pleased to hear that Liv was helpful, took the time to understand your situation, and was able to give you confidence in the market. That level of care and support is exactly what we aim to provide.
If you need any further assistance, please don’t hesitate to get in touch.
Kind regards,
Ryan and the RMJ team
★★★★★ 5/5
GoogleWe chose to go with In House to sell because they had impressed us when we bought a house that was on with them. The team have been terrific helping my brother and I organise the sale of my late Mums property. We’ve had regular …
Jenni · 3 December 2025
Agent replied · 3 August 2026
Thank you so much for your lovely review. We’re glad that our team, especially Charlie and Guy, were able to support you and your brother through this process. We truly appreciate your trust and are always here if you need anything in the future.
★★★★★ 5/5
GoogleI had a viewing with Emma. Very knowledgeable and friendly. The process was effortless and all of my enquiries were answered
Gary · 14 June 2026
Agent replied · 15 June 2026
Thank you for your fantastic review, Gary! 😊
We're delighted to hear that Emma provided such a positive viewing experience. Her knowledge, friendly approach, and commitment to helping our clients are qualities we value greatly, so it's wonderful to know she was able to answer all of your enquiries and make the process feel effortless. 🏡✨
We'll be sure to pass your kind feedback on to Emma. Thank you for taking the time to share your experience, and we look forward to assisting you again in the future.
Kind regards,
Ryan and The RMJ Team
★★★★★ 5/5
GoogleSinead Philpott - AMAZING!!
Working with Sinead is always extremely easy. Communication is always 10/10 and …
Abbie · 15 March 2026
★★★★★ 5/5
GoogleAfter a difficult experience with another agent, I was delighted to find Bluebell. Following an appraisal and long chat with Wendy, who is so calm and reassuring, I went ahead with letting my property using their services. The whole team are professional, experienced, knowledgeable and I am very happy with the whole process.
Joanna · 13 June 2026
★★★★★ 4/5
GoogleAmelia & Georgina in the lettings team were absolutely brilliant in finding our new home in Esher. They were friendly, communicated well, and were responsive to our needs. Throughout the whole process we were clear on what the next step was, and felt that everything was being taken care of by Amelia. Big thank you again!
Roxanna · 13 August 2025
Agent replied · 13 April 2026
Thank you for the kind words! We are so glad that Amelia & Georgina were able to provide a smooth and stress-free experience while finding your new home in Esher. Thank you again for choosing us!
★★★★★ 5/5
GoogleI bought a Property through Bluebell in 2023 so when i was looking in the area for my parents Bluebells was my first choice. Lovely friendly staff. Very helpful and quick to respond to any queries. …
Brett · 13 September 2025
★★★★★ 5/5
GoogleAccomodation Bureau were very professional and friendly with my new rental.
Everything went as planned and my questions were promptly answered.
Recommended
David · 29 January 2026
★★★★★ 5/5
GoogleGreat genuine, no nonsense service from Paul right from the start and some great advice on preparing the house for viewings. Great communication with the use of WhatsApp making it easy to keep both myself and my wife up to date with …
Toby · 14 December 2025
Agent replied · 14 June 2026
Thank you very much Toby for your kind review!
★★★★★ 5/5
GoogleEstates IT were incredibly helpful creating our newly branded website which we have since received compliments on. Thank you team! The customer service has been superb helping us solve any issues that naturally arise, from complex API maps to teaching us how keep content updated. I would highly recommend Estates IT and am looking forward to continuing working with them as our business grows.
Gareth · 5 August 2022
Agent replied · 5 August 2026
Thank you for your lovely review. We are always here to help
★★★★★ 5/5
GoogleFantastic service every step of the way from this estate agent. The team really care about their clients and pulled out all the stops to get our house sale over the line. Thank you!
Sarah · 28 February 2026
Agent replied · 30 May 2026
Huge thanks, Sarah! We always aim to go the extra mile for our clients, so we’re happy to hear it made a difference for you. Best of luck with everything!
★★★★★ 5/5
GoogleThroughout the process, the team demonstrated a high level of professionalism. From our initial consultation to the final closing,
Cody Paling was actively engaged in addressing our needs and concerns. We …
Anna · 4 October 2024
Agent replied · 21 March 2024
Thank you so much Anna for those kind words, they mean a lot to us and make it all worthwhile.
It was a pleasure working with you both and selling your fantastic house!
Good luck with your next venture! All the best from team Esher.
★★★★★ 5/5
GooglePossible made our house sale and purchase really smooth, keeping us informed throughout the process. Highly recommend!
Jade · 8 March 2026
★★★★★ 5/5
GoogleExcellent service. Very professional and fabulous communication. Aimee, Kay and Katie have been amazing throughout the process. Thanks to everyone for fantastic service.
Steve · 20 May 2026
Agent replied · 10 June 2026
Hello, thank you for your review of our team. It is greatly appreciated!
★★★★★ 5/5
GoogleHaving reviewed the different systems and system providers, I choose to use Estates It and the cloud based system for several reasons; the system is easy to use, comprehensive and adaptable to how I wish to run my business, the team were always enthusiastic, knowledgeable and listened, and finally the overall package offered the best value for money. I have now been using the cloud based system for over 5 years and have been through 2 website designs. At all stages I have been delighted with the systems performance and the finished websites. The team at estates IT are always on hand to help if needed, still full of enthusiasm and continually developing, adding those important time saving and regulation catching steps. I would happily recommend Estates IT.
Arington · 5 August 2017
Agent replied · 5 August 2026
Thank up for your lovely review. We are always here to help
★★★★★ 5/5
GoogleWe contacted MillerMetcalf to enquire about a property we were interested in.
A viewing was arranged and as we liked the property we completed the necessary paperwork and agreed a let the following morning. …
Steve · 10 February 2026
Agent replied · 10 June 2026
Hello, thank you for your review of our team. It is greatly appreciated!
★★★★★ 4/5
FacebookI initially gave them one star as my husband and myself had not very pleasant experience with a couple of agents in their Kingston office (still left my initial comment at the end). However, they tried to make it right after we made an official complain to the director and our landlord. So I thought they deserve to get reviewed again after all the hard works they've made to resolve our problems.
Michael, their Group Managing Director, is very genuine and trustworthy. He visited our place to investigate the issues all by himself and logged everything in details then he put all in action straight away. We were appointed with 2 new agents to look after our issues and they were very helpful and fairly fast in responses. It still took a couple of months to get most of things sorted but that was just because of the bookings with technicians. They were great with follow-ups and fast responses through out the whole process and we are very happy with our place now. I want to say special thanks to Michael for being very kind, genuine and supportive.
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Initial review:
Utterly disappointed with their service. They don't even deserve one star. The worst agent we've ever dealt with. Recently rented a flat through this agent in Kingston area but had to chase them up for over 2 months for a few issues as soon as we moved in but no one seems to care once they got the money. And there is no such contact/email details for official complain whatsoever on their website or anywhere. How sneaky. Hundreds of calls and emails. Lies after lies then no response. This is totally mis-selling. Maintenance promises on their contract is purely just a lie. Don't trust this agent. Avoid if you don't want to get tons of stress and ruin your new life plan.
Nicky · 15 August 2016
Agent replied
Dear Nicky
I'm very sorry that you encountered difficulties following your recent move into the property. I was pleased to be able to meet you personally this week and as agreed I'm overseeing some required maintenance issues. And I've taken steps to …See more
★★★★★ 5/5
GoogleCurchods in Esher handled the sale of my property and were excellent to deal with. They got a lot of people through the door and kept me fully informed all the time. Alice in particular managed the sale and was a pleasure to deal with. I’d have no hesitation in recommending their services.
Jane · 29 May 2026
★★★★★ 5/5
GoogleA great service just two weeks after putting my mother's house on the market with in house we had a buyer and had great support throughout the sale would recommend In house
LIZ · 3 March 2026
Agent replied · 3 August 2026
Thank you for your lovely feedback! We’re so pleased to hear you had such a smooth and quick sale, and that the team were able to support you throughout. Thank you for the recommendation, it’s really appreciated.
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