Trusted Agent profile

Bourne Estate Agents reviews

4.7

★★★★★ Excellent

178 reviews across 4 platforms

29 High Street, Esher, KT10 9RL

Part of Bourne Estate, see every office.

Bourne Estate's Esher office at 29 High Street is rated 4.7 out of 5 across 178 reviews on four platforms, including 60 Google reviews rated 4.9.

Google logo

4.9 / 5

60

Reviews on Google

This office

Facebook logo

4.6 / 5

76

Reviews on Facebook

Business-wide

Yell logo

5.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

40

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Esher office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent Managing agents Bourne Lettings are

Outstanding agents Bourne Lettings are managing our properties who are very professional and take any issues the tenants raised from them or me instantly.

Jayesh · 22 May 2026

Agent replied · 4 June 2026

Thank you! Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

5/5

Trustpilot

Outstanding!

This transaction was not a straightforward one but our agent,David, was always on top of it, liaising with the vendors and organising tradespeople to deal with problems. He went above and beyond what one would expect and I would recommend him without hesitation.

Hazel · 11 December 2025

Agent replied · 4 June 2026

Thank you so much for your 5-star review, Hazel! We’re delighted you had such a positive experience with us. If there’s ever anything more we can do, we’d be happy to help.

5/5

Trustpilot

Really great professionals

Really great professionals. Helped a lot. Supported with full prosses and helped with very unusual and difficult case. Very easy to communicate.

Yuliya · 11 May 2026

Agent replied · 4 June 2026

Thank you! Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

5/5

Trustpilot

5 star work

I a took flat through Bourne state agent In woking..all was good from beginning...till end... of the process,even we had a few issues in the flat..as I communicate with Mr fraser (manager)all fixed immediately ...I appreciate his work.best luck

Reza · 14 November 2025

Agent replied · 4 June 2026

Thank you for taking the time to leave a 5-star review, Reza. We’re delighted to hear that you were pleased with our service. Please let us know if we can assist with anything further.

5/5

Facebook

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Thomo · 25 July 2023

5/5

Trustpilot

Professional and competent

A very professional and competent service. Gemma's promise to sell my property was kept.

William · 19 May 2026

Agent replied · 4 June 2026

Thank you! Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

5/5

Trustpilot

Bourne Estate Agents and Alice Butler…

Bourne Estate Agents and Alice Butler especially made a stressful experience of moving much calmer and relaxed.

Sarah · 20 April 2026

Agent replied · 4 June 2026

Thank you, Sarah! Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

5/5

Trustpilot

Excellent and professional dealings…

Excellent and professional dealings with promt service, a pleasure to deal with.

RCT · 8 May 2026

Agent replied · 4 June 2026

Thank you so much for your 5-star review! We’re delighted you had such a positive experience with us. If there’s ever anything more we can do, we’d be happy to help.

5/5

Facebook

It was an absolute pleasure to work with Bourne Estate Agents. They very kindly and generously sponsored the William Cobbett Christmas Fair which went a great way to achieving a record breaking fundraising event. Chris was just brilliant to work with. Easy to get hold of and quick to respond to any queries I had. We are very much looking forward to building on our community relationship for our next big school fundraising events. Thank you Bourne Estate Agents!!

Vicky · 30 November 2022

1/5

Trustpilot

Highfield house of horror

We strongly urge anyone considering renting or buying Highfield House in Lasham to proceed with extreme caution.

Catherine · 25 February 2026

Agent replied · 4 June 2026

We note your second review on Trustpilot from the tenancy ending August last year. We are sorry to hear that you feel dissatisfied with aspects of the property. As a managing agent, our role is to act on the landlord’s instructions and to facilitate communication, report maintenance issues, and coordinate contractors where authorised. Ultimately, however, decisions regarding upgrades, replacements and longer-term improvements remain the responsibility of the property owner. We always encourage prospective tenants and buyers to view properties thoroughly and ask any questions prior to discussing any offers, and we remain committed to providing transparent and professional service in every tenancy we manage.

5/5

Trustpilot

Quick heads up regarding the sale of…

Quick heads up regarding the sale of our house in November. Great experience dealing with Ayisha on sales and Sarah , property manager.

Mr · 12 December 2025

Agent replied · 4 June 2026

Thank you for taking the time to leave a 5-star review, Mr Brown. We’re delighted to hear that you were pleased with our service. Please let us know if we can assist with anything further.

5/5

Facebook

Rebecca from Bourne has been absolutely amazing! Our move dragged on longer than expected due to an issue with the chain but Rebecca managed to get everything back on track keeping calm and professional. While moving home it is so important to find a great estate agent snd Rebecca is exactly that. Professional, friendly and most importantly good communication. Thank you Rebecca, because of you me and my family can start a new chapter in our lovely new home.

Chris · 28 August 2021

5/5

Trustpilot

They were excellent

They were excellent. They helped me with my purchase and was always very helpful and great communication.

Adam · 4 December 2025

Agent replied · 4 June 2026

Thanks, Adam! We’re so pleased you had a great experience. Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

5/5

Google

Being from overseas, about to let my first apartment here, I was a bit apprehensive about the entire process to be honest. However, the Letting Team from JF was amazing. I worked with Sian and Chris from the get-go and was amazed at their professionalism and commitment. Sian in particular was extremely helpful and accommodating, from being very communicative (answering emails out of hours and on weekends), to arranging for certain things to be in place for my move. I have had a very pleasant experience with the group and would heartily recommend them to anyone in search of accommodation! Cheers guys!

Hans · 17 June 2019

5/5

Facebook

Bourne have been amazing. In particular Gemma Miller. She has been absolutely amazing and I’m certain we would have lost our sale and house if it wasn’t for her personally chasing and escalating matters. She knows the industry very well, an expert who you want in your corner. She will go the extra mile for her clients. I can’t thank Gemma and Bourne enough. Hands down best agent in Alton. Highly recommend.

Jennifer · 25 June 2021

5/5

Trustpilot

They are so helping and always check in…

They are so helping and always check in until everything is okay. I highly recommend

Kish · 7 November 2025

Agent replied · 4 June 2026

Thank you for taking the time to leave a 5-star review, Kish.

5/5

Trustpilot

I have had a fantastic experience with…

I have had a fantastic experience with Micheal he has been informative and responsive.

Mikesh · 9 November 2025

Agent replied · 4 June 2026

Thank you for your 5-star review, Mikesh! If there’s anything else we can do for you, please let us know.

5/5

Trustpilot

Michael

Michael the guy I worked with was very articulate and a helpful, nice man.

Jacob · 8 November 2025

Agent replied · 4 June 2026

We really appreciate your 5-star feedback, Thank you Jacob!

5/5

Facebook

All the team particularly Rebecca were extremely helpful with a difficult move. The open day was a huge success and that was down to Bourne being vigilant and understanding to my mother's needs. secured well over the asking price and mediated between both parties and Solicitors, keeping up constant communication. Many thanks to all the team particularly Rebecca. Debbie W

Debonair · 6 December 2022

5/5

Facebook

Stella Robinson is wonderful! She helped me get my first profit. She made the entire process smooth and I felt completely supported after investing the minimum of $1000 she made over $12,500 for me in a week. I highly recommend her to anyone who’s planning on joining the cryptocurrency market. Contact her Email: stellarobinsonfxtrading6@gmail.com Or WhatsApp: +1(951)703-7360

Akani · 16 March 2023

5/5

Google

I recently bought a house through Bourne Estate Agents ,Esher branch. Lisa Dunlop , who was coordinating the sale was truly very professional at same time very supportive came back to me quickly for my queries and completely over saw the process from offer to completion , brilliantly . The whole process from viewing to completion was smooth as bourne estate agents were very open and fair in the dealing with my sale. The best agent that I have seen so far in my experience . I would happily recommend to any of my friends and colleagues .PositiveResponsiveness, Quality, Professionalism, Value

Gijo · 16 June 2022

Agent replied · 15 June 2024

Thank you for your kind words. It was a pleasure to work with you. We were delighted to find you and your lovely family a new home. You were a very gracious buyer and we wish you all the very best.

5/5

Facebook

I would highly recommend the Bourne estate agents. Roanna was extremely helpful and always went the extra mile to help us through our buying process. She was constantly keeping us up to date and so thorough, well mannered and genuine. We want to thank Roanna and the Bourne estate agent for making our first buying experience so positive and efficient.

Tom · 4 May 2022

5/5

Google

Bourne helped me with the purchase of my house recently. Lisa, Atul and Michelle were extremely helpful. Thank you team!

Shilen · 8 March 2023

Agent replied · 15 June 2024

Thank you for this Shilen it was great to be able to assist you with your move.

5/5

Google

Atul and the team at Bourne Esher were fantastic throughout the whole process of selling our house. …

Emma · 16 April 2023

Agent replied · 15 June 2024

Thank you so much Emma we wish you all the best for the future.

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Read Bourne Estate's Google reviews

Questions about Bourne Estate Agents

How many reviews does Bourne Estate Agents have?

Bourne Estate's Esher office has 178 reviews across four platforms: 60 on Google, 76 on Facebook (across the whole business), 2 on Yell, 40 on Trustpilot (across the whole business).

What is Bourne Estate Agents's rating?

Bourne Estate Agents is rated 4.7 out of 5 across all 178 reviews, and 4.9 out of 5 on Google from 60 reviews.

Where is Bourne Estate's Esher office?

Bourne Estate Agents, 29 High Street, Esher, KT10 9RL.

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