Every review we hold for the Erith office, from every platform, shown as written. First names only.
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5/5
GoogleI work at another estate agents in Stoke on Trent and I have been dealing with Amir for some time now as he was involved in one of my chains. I very rarely come across another agent who is so proactive and easy to get on with. Amir goes above and beyond for his clients and he clearly cares about what he does and without question he will do whatever it takes to get the sale complete. He is a true asset to his company and I would have no hesitation in recommending Amir and his company if you are looking to sell your property.PositiveResponsiveness, Professionalism
Patricia Β· 27 August 2021
Agent replied Β· 10 June 2024
Thank you for Patricia taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Amir and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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5/5
GoogleI wish I can give more stars because Vicky was really great at what she do and her level of professionalism was top notch.
BASHAR Β· 22 October 2024
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5/5
GoogleHuge thanks to Acorn Northumberland Heath, especially Amir and Joe, for their help with selling my property. Communication was fantastic throughout the process providing timely and accurate updates.PositiveResponsiveness, Quality, Professionalism, Value
AH Β· 27 August 2021
Agent replied Β· 10 June 2024
Thank you AH for leaving us a 5* review. We are really happy that you were pleased with the service you received from Amir and Jo and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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5/5
GoogleWe used Acorn Estate Agents in Northumberland Heath to sell a property - the sale was set up by Joe Buckle and he managed to get interest even though the property had been up for sale with another agent for some time previously and he managed to get a better asking price than we thought we would get. Also the business end of the sale occurred in April and May whilst we were in lockdown due to Covid 19 and still Acorn managed the process so professionally and efficiently leading to completion at the end of May. Massive thanks to Acorn!PositiveResponsiveness, Professionalism, Value
Niten Β· 14 June 2021
Agent replied Β· 13 June 2024
Thank you Niten for leaving us a 5* review. We are really happy that you were pleased with the service you received from Joe and his team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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5/5
GoogleAmelia and your team we would like to Thankyou for your outstanding helpful for these past few month. You and your team hard work helped us find our dream home . It wasnβt simple as we thought but Amelia you were always there to help us without any hesitation. Thankyou so much. ππ β¦
Gyanu Β· 11 January 2024
Agent replied Β· 10 June 2024
Thank you so much, Gyanu, for your kind words and glowing review! We're thrilled to hear that our team's hard work and dedication helped you find your dream home. It was our pleasure to assist you every step of the way. We appreciate your support! ππ β¦
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5/5
GoogleAmir Khajedehi was great and helpful throughout the entire process of our house purchase.
Eugene Β· 10 June 2023
Agent replied Β· 10 June 2024
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thanks. Karen Hedges - Customer Relations Manager
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5/5
GoogleI chose to sale my property through Acorn as they had been in touch with me on a regular basis since I purchased it. It was a pleasure to work with the team, all are very professional, punctual and very helpful. Will, Amelia and Brendan helped with the sale progress from offer stage to completion by chasing when things slowed down and providing almost daily updates. I will happily choose Acorn again for my next purchase!
Trishanation Β· 27 June 2024
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5/5
GoogleThe team at Northumberland Heath are absolutely amazing and I can not recommend them highly enough.
From the minute that Joe came and did the valuation right the way through to exchange, Amir and Joe have been there going above and beyond what is required from an estate agent.
The sale and purchase of my house has not been the easiest but absolutely nothing has been too much for them. If I needed any advice or help with anything, I could always rely on Amir to be able to advice and help us to overcome whatever obstacle occurred.
Thank you both so much for all of your help over the last 6 months, I honestly can not thank you both enough!
Donna Β· 10 June 2020
Agent replied Β· 10 June 2024
Thank you Donna for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from the Northumberland Heath and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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5/5
GoogleFrom the onset Lilia and Antoaneta ensured that we were very well informed and responded very quickly to our many enquiries.
The service was second to none. Both members of staff was Very easy to work with, very professional and knowledgeable.
We had a very pleasant experience and just wanted to thank those 2 staff in particular but also the entire Acorn team.
odingo and KimonaPositiveResponsiveness, Quality, Professionalism, Value
Odingo Β· 10 June 2022
Agent replied Β· 10 June 2024
Thank you Odingo for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Lilia and Antoaneta. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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5/5
GoogleRecently sold our house with Acorn. We were impressed from the very beginning when Joe carried out a valuation, he has great knowledge of the area and this convinced us to go with Acorn. Amir did a fantastic job during the sales process, keeping us up to date and very proactive with chasing the buyer and solicitors. We could not be happier with the service and would definitely recommend.
Chris Β· 10 June 2022
Agent replied Β· 10 June 2024
Thank you Chris for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Joe and Amir. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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4/5
GoogleOverall good experience.
Darshan Β· 14 October 2025
Agent replied Β· 13 November 2025
Dear Darshan Patil,
Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence.
Kind regards,
Customer Care Team
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5/5
GoogleAmir and Joe were professional throughout. Really quick to liaise with us and good communication through whole process highly recommend themPositiveResponsiveness, Quality, Professionalism, Value
Rachel Β· 10 June 2021
Agent replied Β· 10 June 2024
Thank you Rachel for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Joe and Amir. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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5/5
GoogleAs a first time buyer we had the best experience from this branch. Specially Ashley was very helpful and guided us very well.PositiveResponsiveness, Quality, Professionalism, Value
Syed Β· 27 August 2020
Agent replied Β· 10 June 2024
Thank you Syed for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Ashley and the North Team team and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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5/5
GoogleExcellent service. Friendly, professional and always prepared to go that extra mile. We would add an extra note for Amir as he was always at the end of the phone with an anwer when needed. Our house was sold literally within hours of going on the market with them. Would certainly recommend Acorn to anybody thinking of selling.PositiveResponsiveness, Quality, Professionalism, Value
Randall14 Β· 10 June 2022
Agent replied Β· 10 June 2024
Thank you Randall14 for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Amir and his colleagues. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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5/5
GoogleReally impressed with Katie and her team. What was outstanding was how one branch supported the other's client. Collaborative, professional and super responsive!
Toluwa Β· 10 June 2020
Agent replied Β· 10 June 2024
Thank you Toluwa for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received Katie and her colleagues. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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1/5
GoogleI used them to buy a property which went through smoothly. I then decided to let via them aswell however they charge far too much money. Once I found out the actual figures I said I did not wish to proceed and they charged me a cancellation fee of Β£1100
Amandip Β· 10 June 2023
Agent replied Β· 10 June 2024
Hi Amandip. I am pleased that you were happy with the service you received the property but sad to read your review as a landlord. I would point out that clause 26 of our Terms signed by you on 11th October not only clearly stated the fee you would be paying but also confirms that you would be liable for a fee if you withdrew from an agreement to let. I am sorry that you were unhappy to receive this invoice but the prospective tenants were equally disappointed to not be able to move into the home they had applied to rent. If I can help further, please do let me know. Thanks. Andrew Roberts - customerservices@acorngroup.co.uk
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5/5
GoogleRenting a property these days is such a long and daunting process but having the right agent is key. We were lucky to have Lilia and she made it such a great experience, thank you so much.π β¦
Enouard Β· 11 March 2024
Agent replied Β· 10 June 2024
Thank you for taking the time to share your positive experience, Enouard. We're thrilled to hear that Lilia provided you with exceptional service throughout the renting process. Our team is dedicated to making each interaction as smooth as possible. We appreciate your feedback and look forward to assisting you again.
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5/5
GoogleI had an outstanding experience with this company - their service is not only highly recommended but also comes with a personal touch. From start to finish, the attention to detail and genuine care for their customers make them stand out.
Simon Β· 12 December 2023
Agent replied Β· 10 June 2024
Hi Simon, thank you so much for your 5 star review! We're thrilled to hear that you had such an outstanding experience with our company. Providing a personal touch and genuine care for our customers is something we always strive for. We truly appreciate your recommendation.
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5/5
GoogleWOW , WOW , WOW
6 times I have them to help us .
6 times they have exceeded my requests .
All I can add is honesty , politeness , efficiency , speed , What more does it take .
I am very grateful , the staff are fantastic , and the representative fabulous .
Martin Β· 10 June 2022
Agent replied Β· 10 June 2024
Thanks, thanks, thanks, thanks, thanks thanks Martin for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
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5/5
GoogleWe found Joe and Amir extremely proficient in handling our sale, we had been with an other local agent who had failed in every aspect, once on with Amir we sold in 6 days!! could not rate them highly enough, fantastic communication all the way through, if you want to sell your house go and see Joe & Amir.PositiveResponsiveness, Quality, Professionalism, Value
Vince Β· 10 June 2021
Agent replied Β· 10 June 2024
Thank you Vince for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Joe and Amir. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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5/5
GoogleWell done to Amir and the team, I am very happy to say a professional service delivered through all of my dealings with them. I have worked closely with Amir and he has followed up on every call and email I sent. Looking forward to working with you through 2020.
S Β· 10 June 2020
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5/5
GoogleVery impressed with the services of Lilia. She has extensive knowledge about the property and the surrounding area and understands the clientβs requirements. She has the clientβs interest on top of the list and provides first class customer services. I highly recommend her to anyone are looking for property in the South east.
Hirak Β· 10 June 2022
Agent replied Β· 10 June 2024
Thank you Hirak for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Lilia and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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5/5
GoogleWe wish to express gratitude to both Amir and Joe who showed sincerity, punctuality and honesty with regards to securing our new home . They were always available and made the process of buying look easy . They fulfilled our demands even during lockdown . Would definitely recommend as Estate agent of choice.
Many thanks for your help.
Pranav Β· 10 June 2021
Agent replied Β· 10 June 2024
Thank you Pranav for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Amir and Joe and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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5/5
GoogleViewed a property with the young carys, she was wonderful, great knowledge for such a young girl. Wish her all the best in her future
Fire Β· 26 May 2024
Agent replied Β· 26 August 2024
Thank you so much for the positive feedback about Carys. We're thrilled to hear that she provided you with great service and knowledge during your property viewing.
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