5/5
TrustpilotAbsolutely great team
Absolutely great team, honestly the negative reviews just don’t make sense compared to what I’ve experienced. Love them and fully put my trust in their team!
Trusted Agent profile
Paul Carr Erdington reviews
★★★★★
80 reviews across 3 platforms
19 York Road, Erdington B23 6TE
Paul Carr's Erdington office at 19 York Road is rated 2.6 out of 5 across 80 reviews on three platforms, including 20 Google reviews rated 4.0. The 58 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Erdington office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotNever use this company
Never use this company! They lie, don't pass on offers to vendors and are very rude. When confronted about their actions they continued to lie even though I had evidence to prove they were. Even when I told them I had reported them to the ombudsmen they didn't care!! Awful company, luckily family and friends have sold their houses through other companies that are much more reliable.
1/5
TrustpilotOne of the poorest experiences of my…
One of the poorest experiences of my life
1/5
TrustpilotPaul Carr,Four Oaks
Paul Carr, rural homes ,Four Oaks.The most inefficient ,unprofessional company I have encountered.They failed to respond to phone calls ,E-mails and personal visits.They continued to market a sold property.They failed to disclose the only other offer and although unknowingly I was the higher bidder tried to get me to increase my offer. Do not trust them and check your phone if they tell you the time.
3/5
TrustpilotDisappointing
Plus points. Friendly enough and fee competitive. Good connections to local trades people
1/5
TrustpilotCorruption at its best.
Ill keep this short and simple theyre Corrupt, liars, bullies, manipulative. They only have their own interests at heart not the buyers or sellers. They'll happily silence you out if you don't do as they say especially if you don't use their mortgage "SPECIALIST"They need to be properly regulated to stop buyer and sellers getting a bad deal due to the agents own interests.
1/5
TrustpilotWatch out for Mark, he shouldn't be around children
We recently viewed a property Paul Carr, this was my 2nd viewing of this property and the first time viewing with my wife and two children (ages 3 and 6).
1/5
TrustpilotI wish I could do zero stars
I wish I could do zero stars, they never pick up any calls or emails. You can never reach to them
1/5
TrustpilotNever sell a house with these jokers…
Never sell a house with these jokers nothing but bad experience they don't know what they are doing and before they accept offers they ask to see in your bank accounts. Not to mention they mess you around about who's offering what on houses just to get the house price up. AVOID AVOID AVOID
1/5
TrustpilotUncomfortable
I went to view a house alone in the evening, the estate agent made me feel very uncomfortable. He stroked my back multiple times and said I ‘seemed the right sort’. (I am a young female)
5/5
TrustpilotUsed their Great Barr branch
Used their Great Barr branch, Natalie and her staff are first class we would have been lost without their help and advice during and difficult complicated sale, goodness knows what we would have done if we'd have used an internet business. Knowing who to contact and that they knew what was going on was invaluable
1/5
TrustpilotAppalling
The experience started well with an enthusiastic valuer and valuation along with promises of open days, active marketing etc. Sadly matters deteriorated when the sale was handed over to the sales / marketing team.
2/5
TrustpilotUnsociable calls
Keep getting calls from a Mick on behalf of Paul Carr Erdington at unsociable times. 20:45 at night. Then text messages after you don’t answer due to the time.
5/5
GoogleAnswers to all Questions you have,Helping me!!
5/5
TrustpilotTimely and efficient
Great service from timely and efficient Estate Agent - Tom, based at Paul Carr, Walmley.
1/5
TrustpilotBEWARE
BEWARE! Proceed with caution.
5/5
GoogleVery professional polite and helpful constantly keep you informed of situations they are all very much on the ball cannot fault the team at all . Good job all
1/5
TrustpilotCompany with no principal
Company with no principal, moral or care for the purchaser, had the same problem twice, time wasters
1/5
FacebookDo not use pall Carr they are out for there self go wiv any other company u can find will be better than pall crap
1/5
TrustpilotThis company constantly advertise…
This company constantly advertise properties not available.
1/5
TrustpilotDoesn’t even deserve one star
Doesn’t even deserve one star. Shocking service and disgusting attitude. Avoid!!
5/5
TrustpilotWamley Branch - good service
Wamley Branch - has been excellent. Good follow up and advice - very responsive. Highly recommended
4/5
GoogleVery helpful.Not pushy at all.
5/5
GoogleFantastic team, Dan, Grace and Julie in particular, excellent service .
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Paul Carr Erdington
How many reviews does Paul Carr Erdington have?
Paul Carr's Erdington office has 80 reviews across three platforms: 20 on Google, 2 on Facebook, 58 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Paul Carr Erdington's rating?
Paul Carr Erdington is rated 2.6 out of 5 across all 80 reviews, and 4.0 out of 5 on Google from 20 reviews, checked 9 October 2026.
Where is Paul Carr's Erdington office?
Paul Carr Erdington, 19 York Road, Erdington B23 6TE.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.