The Personal Agent Epsom reviews

★★★★★ 4/5

Google

I have been a client for a number of years of The Personal Agent as a landlord. They have always been very professional, friendly and efficient both in property management and finding good quality tenants, particularly Katie whom I mainly deal with on the property management side. I would thoroughly recommend them.PositiveResponsiveness, Professionalism

Josephine · 25 December 2021

★★★★★ 5/5

Trustpilot

Always courteous and outmost professional.

It took us a while to find the right property to rent.

Peter · 20 April 2026

★★★★★ 5/5

Trustpilot

Callum Kirkby - Thank you!

Callum Kirkby Senior Lettings Negotiator in Epsom has been amazing! We have never been through the renting process before and Callum has done a great job of explaining everything to us. He has been patient and very helpful and has gone above and beyond to make this an easy move for us! Thank you so much for everything ☺️

Josephine · 27 March 2024

★★★★★ 5/5

Trustpilot

100% Recommended

Thank you to John Ramsay and The Personal Agent Team Stoneleigh, who helped us with the purchase of our very first home. John was great throughout the whole process; from viewings to completion, he was extremely helpful and quick to respond to all our queries. The team was also supportive and proactive when any issue arose, making all the relevant phone calls when necessary. We will definitely come back to them for future selling/buying properties.

Arianna · 8 February 2023

★★★★★ 5/5

Trustpilot

3years + renting this property

We’ve been renting the same property for just over 3 years, and have had great service with Personal Agent Lettings, especially Charlotte. There have been a couple of issues with the property, and Charlotte has been our contact and always keeps us updated with what’s happening. She is empathetic, helpful and responsive- thank you so much for your help Charlotte!

Clare · 1 March 2024

★★★★★ 5/5

Google

Absolutely wonderful service right from viewing, through to offer and exchange. It was pleasure dealing with the team in particular Adam L and Chris. Having had a number of viewings and moving through a moving target of house/budget and areas - We’ve had a great experience on all viewings, the prices were competitive and service through the staff A+ Thank you and keep doing what you do best!

Mathew · 25 August 2023

★★★★★ 5/5

Google

I highly recommend selling your house with this professional enthusiastic team, the best photography, videos and marketing of the property. A special thanks to Joe and Chris from the Epsom Branch for going above and beyond and exceeding my very high expectations. The sale has run smoothly with the help of Sarah who is also very efficient. Keep up the great work Personal Agent I look forward to working with you again in the future.

Lisa · 9 January 2023

★★★★★ 5/5

Trustpilot

Have used the agency before over a…

Have used the agency before over a number of years. Always professional and willing to assist.The lettings team are great. They work well together and you can tell it's a happy environment. You are always greeted with a smile. Chris has been my contact and was always able to answer any questions even out of office hours. He's a very approachable professional negotiator.Ronnie too is another professional team member. Richard

Richard · 14 June 2023

★★★★★ 5/5

Trustpilot

The Personal Agent Epsom - 10/10

I used the services of the Personal Agent in Epsom, when I sold my house in December 2021, my family and I required a rental property !. This was my first time in x25 years renting again, so all new to me versus process etc. We dealt with Kate Murphy, who did a fantastic job and all went to schedule versus letting.If you or your family require a professional letting agency, I would highly recommend the Personal Agent in Epsom, speak to Kate. Excellent professional service provided and always punctual, BIG thankyou.Regards,Mark & Family (and x2 cats)

Mark · 22 June 2022

★★★★★ 5/5

Google

Had a great experience with Rosie who was super helpful and kind!

Sasha · 10 April 2026

★★★★★ 5/5

Trustpilot

Stephanie and the whole team at The…

Stephanie and the whole team at The Personal agent have been phenomenal. They looked after my apartment and did a sterling job of managing it for me.

Adrian · 3 December 2025

★★★★★ 5/5

Google

I had a very challenging and stressful experience buying property before I contacted Joe Edwardson at Personal Agent. He was incredibly helpful, knowledgeable and professional and the entire process was smooth and stress free. Not only did I receive my dream house thanks to Joe, I gained my independence and freedom.

Bradley · 9 December 2021

★★★★★ 5/5

Google

We are extremely thankful to have had John Ramsey as our agent. He has been incredibly helpful throughout the entire house searching process. John kept us consistently updated and diligently found properties that perfectly matched our needs. His responsiveness has been remarkable, always addressing our questions about the properties promptly. We highly recommend John Ramsey for his outstanding service and expertise in the real estate field.

Hilary · 25 August 2023

★★★★★ 5/5

Trustpilot

Sarah Goddard has been a star agent when purchasing our first house!

Sarah Goddard has been great throughout the whole process of purchasing our first house. If it wasn’t for her this process would have taken much longer. Very helpful and informative, talking me through each step of the process whilst providing the support it in a positive and friendly way! Thank you, Sarah for your help - it’s been a pleasure having you as our agent in this process :)All the best,Oskar

Oskar · 31 March 2023

★★★★★ 5/5

Trustpilot

Stephanie from the Epsom branch…

Stephanie from the Epsom branch provided excellent service. She handled my end of tenancy smoothly and maintained prompt communication throughout.

Minma · 15 September 2026

★★★★★ 5/5

Trustpilot

We have recently been helped by Sameer…

We have recently been helped by Sameer to organise a property for my daughter to rent with 2 others. Despite it being a complicated case, he has been extremely helpful and supportive in accommodating everyone’s issues and individual situations, and has been excellent in corresponding and keeping us all updated. Thanks Sameer.

Joanne · 14 June 2024

★★★★★ 5/5

Trustpilot

Helpful, knowledgeable and went that extra mile

Adam is a credit to the team at The Personal Agent. He has helped with both the sale of my parents home and the purchase of my own in the local area. A massive thank you for the work you put in to get both transactions over the line in a tough market. I would highly recommend Adam to anyone looking to buy or sell locally.

Henry · 6 August 2023

★★★★★ 5/5

Google

First time using the Personal Agent and would highly recommend, especially the service provided by Adam Latter. Adam showed us round the property, he was very professional and answered all our questions in detail. After the viewing, Adam was always at the end of the phone and has supported us with purchasing our first home. Nothing was too much hassle for Adam and we can’t thank him enough for his help and professionalism. Thank you Adam!

Lucy · 25 August 2022

★★★★★ 5/5

Google

A big thank you to Rosie, she was incredibly kind and professional in showing me a property that’s come on to the market. She was also able to assist me with all my queries, and points for next steps. Thanks again!

Tanya · 24 November 2024

★★★★★ 5/5

Google

Rosie and Ray were a great help with the process. Rosie always had a smile on her face and didn't mind how many times we needed to go to the house! Ray gave some sound advice through out the buying process.

Clarkedarby · 24 November 2024

★★★★★ 5/5

Google

Fantastic service from start to finish! Thanks to all the team but particularly Ray Steward who went above and beyond! I can't speak highly enough of his professionalism, knowledge and patience!! He made, what could have been a stressful experience, very manageable and reassuring. Thank you! :)

Maddy · 21 August 2024

★★★★★ 5/5

Trustpilot

Excellent service, highly recommend!

Andrew came to our house on a Wednesday to value it and by Friday had 16 viewings arranged for the Saturday.Absolutely amazed at that as there was no time to take photos or advertise it.Dan was dealing with us and gave an excellent service. Professional, communicative and really on the ball.Suzi did the viewings and again she too was professional, friendly and we knew our house was in good hands.We were offered asking price by a buyer with no chain on the Monday. Excellent!Massive thanks to all at The Personal Agent in Stoneleigh.We would highly recommend them :)

Anthony · 26 January 2022

★★★★★ 5/5

Google

Professional, knowledgeable, and very attentive throughout the entire process.

Desiree · 9 April 2026

★★★★★ 5/5

Google

Great viewing with Rosie. Very knowledgeable and friendly demeanour!

Bill · 9 April 2026