Trusted Agent profile · Epsom
★★★★★
240 reviews across 2 platforms
126 High St, High Street, Epsom, KT19 8BT
Leaders Sales's office in Epsom, at 126 High St, is rated 4.6 out of 5 across 240 reviews on two platforms, including 238 Google reviews rated 4.6.
Every review we hold for the Epsom office, from every platform, shown as written. First names only.
5/5
GoogleVery professional service for booking a flat viewing and swift response to both the offer and subsequent referencing.PositiveProfessionalism
Dear Sneekyfluff, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLeaders were very helpful throughout the process of letting my flat. I would certainly use them again and recommend them to my friends and familyPositiveProfessionalism
Hello Alex Grima Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
4/5
GoogleOliver (Trainee Negotiator) was friendly, approachable and professional. Went out of his way to arrange a late evening viewing at very short notice.PositiveResponsiveness, Professionalism
Hi Ade Oyewumi, it's experiences like yours that really keep us motivated! We are sure Oliver will appreciate your comments and we are pleased that he was able to assist and be of service. Thank you Customer Relations Team
5/5
GoogleReally easy to deal with. Ollie and Sophie have been really helpful and the move feels very smooth. Looking forward to move soon!PositiveResponsiveness, Professionalism
Dear Chirag Mehta, Thank you for the great review of our Leaders Estate Agents Epsom team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
4/5
GoogleResponsive informative and supportive team all along the process. Airtight, professional tenancy agreement. Top level from every aspect. Oliver did a great job.
Hi, Zsolt Thanks for the great review our of Leaders Epsom branch and the service you received from our team. We are pleased to hear of your positive comments. All the best Customer Relations Team
5/5
GoogleElle was proffessional and plesant to communicate with. Thank you for all efforts.
4/5
GoogleHad a viewing with Oliver from Leaders and his professionalism and attitude was refreshing. Good to see during times like this
Hi Robert Erhahon, Thank you for the great review of our Leaders Estate Agents Epsom team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleVery helpful & efficient, fully recommend the Epsom Branch
Hi Gauntlett Boxing Club, we are very happy to have provided you with such a positive experience!
4/5
GoogleProblems in the past with inefficiency but current lettings/management team seem to have corrected them and are now working really well..keep it up folks! .
Hi Felicity, Thank you for taking the time to leave us your feedback, Its a shame to learn that you have faced issues with inefficiency in the past but it's pleasing to hear that the current lettings and management teams at Epsom seem to have corrected these problems and are now working well! I hope that moving forward we can continue to provide a level of service that you are happy with. If there is anything we can do to help please do not hesitate to get in touch. Kind Regards Joe Gilliland Customer Care Manager
5/5
GoogleA few months ago Leaders started renting out my property and i've been very impressed with the service so far. I can't fault them one bit.
Hi Tom, many thanks for taking the time to share your experience. We are so pleased you have been impressed with the service and will be sure to pass you kind words onto the team.
5/5
GoogleLeaders looked after my tenancy perfectly and always got repairs done efficiently. Really friendly staff would recommend to anyone. Vicki and Jack are especially very friendly.
Hi Jess, many thanks for your kind feedback and recommendation.
5/5
GoogleOliver showed me around a 2 bedroom flat in Epsom. Really professional and helpful.PositiveProfessionalism
Hello Jared V Aardweg Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
GoogleDoing a delivery to one of there properties could not fault the they was there early they was happy and polite
Hi Mr Jones, thanks for this great review about the Leaders team at Epsom. We hope you have a great day! Kind Regards, Leaders
5/5
GoogleA genuine and professional approach from Oliver. He is very knowledgeable.PositiveResponsiveness, Quality, Professionalism
Dear Yogini Naidu, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Epsom. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
YellExcellent service from beginning to end
Outstanding service provided by the team at Leaders in Epsom. From the very first conversation to completion of the sale the customer service was exceptional. Extremely knowledgeable and extra helpful staff made selling my property very easy. I recommend them to anyone who is buying or selling - I am so happy I chose them!
1/5
GoogleVery poor experience letting through this agent. Poor handling of issues, lack of attention to detail, terrible communication, unresponsive. Avoid at all costs
Hi James We're really sorry that you feel this way. We'd love to be able to help. You are welcome to email customerservices@leaders.co.uk or call the branch directly to discuss this further.
5/5
GoogleThe new team at Epsom Leaders dealt with my last-minute request for a valuation brilliantly; Daniel visited the same week and gave me a sensible and realistic valuation after viewing my home and comparing it with real sales data for the area. I was very pleased with the service provided.
5/5
GoogleGreat experience at leaders Epsom. All the staff are so helpful. Would highly recommend to my friends.
Hi Amy, many thanks for your feedback. We are delighted that you have had a great experience with our Epsom branch and would highly recommend us.
5/5
GoogleLeaders made the process of moving painless and as smooth as can be expected. Friendly, helpful staff!
Hi Natalie, thank you for taking the time to share your feedback. We will be sure to pass your kind words onto the branch.
5/5
GoogleVery pleased with the service and professionalism recieved from Jess and Meg at leaders. Made the move easy and smooth
5/5
GoogleFrom our first experience with Leaders Epsom when we went to see the house to the time we moved in, it was excellent. We are completely satisfied with Eleonor's and Sophie's kindness and attention to our needs. Because of this I fully recommend Leaders Epsom.
5/5
GoogleGood work oliverPositiveProfessionalism
Hi Benzmuzik, thank you, we are so happy that Oliver was able to help you out! Kind regards Customer Care Team
5/5
GoogleHaving Leaders receive us into our new home was an absolute blessing. The staff were friendly and very helpful, making the process of moving both effortless and enjoyable.
5/5
GoogleWe met with Rachel today to view 2 flats. She was extremely friendly and unpushy. Prior to the viewings she kept us up-to-date and answered our queries which has gone beyond the help offered by other agents. We wish all agents were like her!
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