Trusted Agent profile
★★★★★
268 reviews across 2 platforms
126, High Street, Epsom KT19 8BT
Leaders Lettings's Epsom office at 126 is rated 4.6 out of 5 across 268 reviews on two platforms, including 266 Google reviews rated 4.6. Checked 9 October 2026.
Every review we hold for the Epsom office, from every platform, shown as written. First names only.
4/5
GoogleResponsive informative and supportive team all along the process. Airtight, professional tenancy agreement. Top level from every aspect. Oliver did a great job.
Hi, Zsolt Thanks for the great review our of Leaders Epsom branch and the service you received from our team. We are pleased to hear of your positive comments. All the best Customer Relations Team
5/5
GoogleElle was proffessional and plesant to communicate with. Thank you for all efforts.
4/5
GoogleHad a viewing with Oliver from Leaders and his professionalism and attitude was refreshing. Good to see during times like this
Hi Robert Erhahon, Thank you for the great review of our Leaders Estate Agents Epsom team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleReally professional, friendly staff. We had the pleasure of dealing with Oliver, and he was amazing to deal with.
Hi Matt, we are glad we could help and great to hear of the amazing service Oliver was able to provide you! Kind regards Customer Care Team
4/5
GoogleProblems in the past with inefficiency but current lettings/management team seem to have corrected them and are now working really well..keep it up folks! .
Hi Felicity, Thank you for taking the time to leave us your feedback, Its a shame to learn that you have faced issues with inefficiency in the past but it's pleasing to hear that the current lettings and management teams at Epsom seem to have corrected these problems and are now working well! I hope that moving forward we can continue to provide a level of service that you are happy with. If there is anything we can do to help please do not hesitate to get in touch. Kind Regards Joe Gilliland Customer Care Manager
5/5
GoogleA few months ago Leaders started renting out my property and i've been very impressed with the service so far. I can't fault them one bit.
Hi Tom, many thanks for taking the time to share your experience. We are so pleased you have been impressed with the service and will be sure to pass you kind words onto the team.
5/5
GoogleLeaders looked after my tenancy perfectly and always got repairs done efficiently. Really friendly staff would recommend to anyone. Vicki and Jack are especially very friendly.
Hi Jess, many thanks for your kind feedback and recommendation.
1/5
GoogleRequested a return phone call which never happened
Dear Nick Parker, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleDoing a delivery to one of there properties could not fault the they was there early they was happy and polite
Hi Mr Jones, thanks for this great review about the Leaders team at Epsom. We hope you have a great day! Kind Regards, Leaders
5/5
GoogleOliver showed me around a 2 bedroom flat in Epsom. Really professional and helpful.PositiveProfessionalism
Hello Jared V Aardweg Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
YellExcellent service from beginning to end
Outstanding service provided by the team at Leaders in Epsom. From the very first conversation to completion of the sale the customer service was exceptional. Extremely knowledgeable and extra helpful staff made selling my property very easy. I recommend them to anyone who is buying or selling - I am so happy I chose them!
1/5
GoogleVery poor experience letting through this agent. Poor handling of issues, lack of attention to detail, terrible communication, unresponsive. Avoid at all costs
Hi James We're really sorry that you feel this way. We'd love to be able to help. You are welcome to email customerservices@leaders.co.uk or call the branch directly to discuss this further.
5/5
GoogleA genuine and professional approach from Oliver. He is very knowledgeable.PositiveResponsiveness, Quality, Professionalism
Dear Yogini Naidu, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Epsom. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleThe new team at Epsom Leaders dealt with my last-minute request for a valuation brilliantly; Daniel visited the same week and gave me a sensible and realistic valuation after viewing my home and comparing it with real sales data for the area. I was very pleased with the service provided.
5/5
GoogleFrom our first experience with Leaders Epsom when we went to see the house to the time we moved in, it was excellent. We are completely satisfied with Eleonor's and Sophie's kindness and attention to our needs. Because of this I fully recommend Leaders Epsom.
5/5
GoogleIsmail & Lucie! What can I say.... They held my hand through every step of the process, ,listened and understood. Exactly what we needed from our Estate Agents. I didn't have a vey high opinion of estate agents when we started but this has firmly restored my faith. Thank you.
5/5
GoogleGreat experience at leaders Epsom. All the staff are so helpful. Would highly recommend to my friends.
Hi Amy, many thanks for your feedback. We are delighted that you have had a great experience with our Epsom branch and would highly recommend us.
5/5
GoogleLeaders made the process of moving painless and as smooth as can be expected. Friendly, helpful staff!
Hi Natalie, thank you for taking the time to share your feedback. We will be sure to pass your kind words onto the branch.
5/5
GoogleGood work oliverPositiveProfessionalism
Hi Benzmuzik, thank you, we are so happy that Oliver was able to help you out! Kind regards Customer Care Team
5/5
GoogleVery pleased with the service and professionalism recieved from Jess and Meg at leaders. Made the move easy and smooth
5/5
GoogleWe met with Rachel today to view 2 flats. She was extremely friendly and unpushy. Prior to the viewings she kept us up-to-date and answered our queries which has gone beyond the help offered by other agents. We wish all agents were like her!
5/5
GoogleHaving Leaders receive us into our new home was an absolute blessing. The staff were friendly and very helpful, making the process of moving both effortless and enjoyable.
5/5
GoogleFast and modern administration. Everything goes fine. A real customer-friendly administration.
Hi there, thank you for taking the time to share your review. We are so pleased you have been happy with the service. We will be sure to pass your kind words onto the branch.
1/5
GoogleVery poor web site as inside pics will not move along
Hi Christine, we're sorry you had a bad experience on our website. We work hard to make our website as user friendly as possible. Rest assured we will look into the issue and resolve any user experience problems. Thank you for pointing this out to us - if you would prefer to speak to a local agent, then call us on 01372 745745. Many thanks
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Leaders Lettings's Epsom office has 268 reviews across two platforms: 266 on Google, 2 on Yell. Reviews may appear on more than one platform. Checked 9 October 2026.
Leaders Lettings is rated 4.6 out of 5 across all 268 reviews, and 4.6 out of 5 on Google from 266 reviews, checked 9 October 2026.
Leaders Lettings, 126, High Street, Epsom KT19 8BT.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.