Trusted Agent profile · Epsom and Ewell
★★★★★
154 reviews across 1 platform
163 High Street, Epsom, Epsom and Ewell, KT19 8EW
The Personal Agent's office in Epsom and Ewell, at 163 High Street, is rated 4.6 out of 5 across 154 reviews on 1 platform, including 154 Google reviews rated 4.6.
Every review we hold for the Epsom and Ewell office, from every platform, shown as written. First names only.
5/5
GoogleI have contacted the agency and I got through one of their team member Mr. Bradley snape, he guided me the property which I was looking and struggling to get for as per my needs. He is very professional, competent , prompt and efficient enough to understand clients need and advise them accordingly. I really appreciate the way he helped me in my house quest in a single day.
5/5
GoogleRecently used The Personal Agent to rent a property - very professional and excellent communication from both Matthew & Joe, both made the process easy. Would definitely recommend their services and would personally look to use them in future if needed.PositiveResponsiveness, Professionalism, Value
Thank you for your feedback Mark. We are so pleased Matthew and Joe provided you with excellent service!
5/5
GoogleI have three properties let and managed by The Personal Agent and I have found that they are very efficient, professional and on top of that their fees are very reasonable or cheaper than other agents. Overall I am very pleased with their service.
1/5
GoogleReally BAD Service. I do not recommend anybody to use this agency. They took my deposit and refused to send it back. The landlord decided not to proceed but they still refused to refund my deposit. AVOID AT ALL COSTS !!!
5/5
GoogleProfessional & very prompt service. Thank you Michelle
5/5
GooglePersonal agent are very approachable, and are always willing to help and give advice. I had the pleasure of Michelle Hobbs assistance when evicting my first tenant and they guided me through the process. I would certainly use them again without any hesitation.
5/5
GoogleRonnie was class. Very very efficient.
5/5
GoogleVery happy with the service from Personal Agent. Agents are efficient, professional and excellent at communicating with us on every aspect of the process. We can highly recommend them. Always helpful if we had any questions and got back to us with answers quickly.
Thank you for your review. We are glad that the team worked hard to provide you with the best service.
5/5
GoogleI have had my property managed by PA for nearly 6 years. I have found all the team very helpful and friendly. Always trying to solve any issues that arise, quickly and professional. Kate Murphy and Michelle Hobbs have been involved with my property with great efficiency and professionalism. Many thanks.
5/5
GoogleThanks Joe, Kerrie, Ria and the rest of the team for helping out to let my house. I am very pleased with the service and will recommend unreservedly to anyone.
5/5
GoogleWe have used the Personal Agent to manage letting our property over the last 6 years. The staff are excellent, they have taken the strain out of letting. We would definitely recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your feedback. We are so pleased that the Lettings team provided you with excellent service.
5/5
GoogleI use the Personal Agent to manage a flat. They have been very good at bringing to my attention any problems or other issues which need my authority to call a tradesperson. The paperwork has always been prompt and well presented. In particlular I would like to express my gratitiude to the property manager Katie Jenkins, who has always been helpful and considerate. She knows her job!PositiveProfessionalism
5/5
GoogleRia and Joe have been very helpful since the beginning. I started using this letting agent on a recommendation and I am very pleased so far. Paperwork & communication is excellent and their pricing is fair. Would recommend to other landlords
Thank you for the lovely review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
5/5
GoogleThe Personal Agent found me a wonderful tenant on Day 1 of promotion and despite lockdown.starting the following day, they moved in as planned in mid May when they were permitted to. I'm very happy with the service.PositiveResponsiveness
Thank you for your feedback. We are pleased the team provided you with excellent service.
5/5
GoogleThe Personal Agent found me a wonderful tenant on Day 1 of promotion and despite lockdown.starting the following day, they moved in as planned in mid May when they were permitted to. I'm very happy with the service.
Thank you for your feedback. We are pleased the team provided you with excellent service.
5/5
GoogleMichelle my property manager is professional and very helpful with any queries. Her responsiveness and willingness to go above and beyond is truly appreciated. Highly recommended.
5/5
GoogleThis is the second time I've used the Personal Agent and they were great. on top of things, following up and proactive. Exactly what was wanted and they delivered. Thank you.PositiveResponsiveness, Professionalism
Thank you for your feedback! Here at The Personal Agent we make sure that each client receives the best service.
5/5
GoogleVery professional and competent , always finding tenants in good time. Paperwork and pricing is very good and I’m very pleased with the service
Thank you for your kind words Mark. We are pleased that the team provided you with excellent service.
5/5
GoogleVery happy with our new rental property, more than what we were hoping for. Great service from Joe and his team, thank you very much.
5/5
GoogleSo happy with the service we received over lockdown. The Personal Agent are proactive at all times and finding a quality tenant for our flat during this difficult time, surpassed our expectations.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your review Kay. We are pleased that you received outstanding service during these unprecedented times.
4/5
GoogleMy Partner and I had a great service from Joe Frost, very pleased and surprised how easy and quick everything went through. Thanks Joe!
5/5
GoogleMatthew Bidwell, Michelle Hobbs, Rebekah Millington and Ria Lawrence have provided professional advice and assistance to my search for a property to rent. Thanks the team!PositiveResponsiveness, Quality, Professionalism
Thank you for your feedback. We are so pleased Matthew, Michelle, Rebekah and Ria provided you with outstanding service during your rental property search. We hope you enjoy your new home!
5/5
GoogleVery good service and value for money.
5/5
GoogleSo happy with the service we received over lockdown. The Personal Agent are proactive at all times and finding a quality tenant for our flat during this difficult time, surpassed our expectations.
Thank you for your review Kay. We are pleased that you received outstanding service during these unprecedented times.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Personal Agent's Epsom and Ewell office has 154 reviews across 1 platform: 154 on Google.
The Personal Agent Epsom and Ewell is rated 4.6 out of 5 across all 154 reviews, and 4.6 out of 5 on Google from 154 reviews.
The Personal Agent Epsom and Ewell, 163 High Street, Epsom, Epsom and Ewell, KT19 8EW.
