5/5
GoogleBen Burton , very polite , on time and gave us the necessary information needed to help us make the decision . Very happy with his service
Trusted Agent profile · Epping Forest
Kings Group Waltham Abbey reviews in Epping Forest
★★★★★
298 reviews across 3 platforms
8a Sun Street, Waltham Abbey, EN9 1EE, Epping Forest, EN9 1EE
Kings Group's office in Epping Forest, at 8a Sun Street, is rated 4.3 out of 5 across 298 reviews on three platforms, including 225 Google reviews rated 4.9.
225
Reviews on Google
This office
12
Reviews on Facebook
Business-wide
61
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Epping Forest office, from every platform, shown as written. First names only.
Google5/5
GoogleThank you Alfie for always being professional, helpful and keeping me updated on the sale.PositiveResponsiveness, Professionalism
1/5
TrustpilotHad a really bad experience with these…
Had a really bad experience with these people a couple of weeks ago.. terrible customer service .. rude and offensive .. Don't touch them with a barge pole
5/5
Google5 stars for Pete Spencer and Kings Group!
5/5
GoogleNice place but bedroom very small
1/5
TrustpilotUnethical
NO ethics at all. They will steal every penny of your deposit unless you fight for it. They don't follow the tenancy agreement themselves and would want to vacate the tenants by getting a court order from some corrupted county courts. Truly run by mafia
5/5
GoogleSpent the day viewing property’s with my wife, had all our question answered and showed about by a nice chap called Ben he was very helpful and attentive.
5/5
GoogleOur estate agent, Ben, was very professional and extremely helpful and knowledgeable. Highly recommend, especially for first time buyers who are just starting out their house searching journey.
1/5
TrustpilotKings group is owned by mafia…
Kings group is the worst kind of economic crap-theft. No help at all from their socalled customerservice. And the game 'State Of Survival' is full of bugs which they never clean at all. Their socalled customer-service is just a FORPULET robot. SO: DO NOT USE MONEY ON THIS SCAM-GAME AT ALL, NEVER USE MONEY GIVING THEM TO THIEFS!!!
5/5
GoogleI walked into this branch without phoning ahead and was greeted by Tai. I explained what I was looking for and Tai immediately found the time to show me a number of well presented properties. He was very responsive with the many queries I had in the subsequent days. I would definitely recommend Kings Group.PositiveResponsiveness, Professionalism
5/5
GoogleBrilliant service from kings Waltham abbey and Sam in particular, ever since he took our case on he was really helpful in helping me sell my property and always giving me updates as to what was going on and constantly on top of everything to make sure the sale went through ok, would definitely recommend.
5/5
GoogleI found Kings Group a first class estate agent with excellent knowledge of the area with high quality and very professional representatives who helped us throughout the process. They delivered on their promises on levels of interest, achievable valuation and their guidance through the sale. Highly recommend.PositiveProfessionalism
1/5
GoogleAwful. Overly chatty to a point of delays and then telephone sways when you call to see if the home of your dreams has been secured. Of course it hasn't because they're on leave (again) and so it goes on... I'd take away the one star given but like the staff..... It wouldn't work with the public post (or on annual leave) who knows..
2/5
TrustpilotDo not use Kings recommended Premier Property conveyancing
While Kings did a reasonable job in finding a buyer after the first buyer dropped out, the whole process was very slow mostly I believe caused by the buyers conveyancers but it may be the conveyancers that Kings recommended we use, for which they receive an introduction fee no mention of which is made by Kings.
5/5
GoogleYana has been great would recommendPositiveProfessionalism
5/5
GoogleReally happy with the way Gergana Petrova presented the property with professionalism and friendly manner which made the experience pleasant, looking forward to finding the perfect property with Kings :)
5/5
GoogleYesterday Yana showed us around a lovely property. We are first time buyers and she has been taking the time to inform us of new properties in the area and booking us in for viewings at times that work for us. We really appreciate her support in helping us find a home.PositiveResponsiveness, Professionalism
4/5
GoogleI wish to commend the team at Kings for their help in selling our home. They were professional and maintained an excellent level of customer care. They were always prompt to respond to calls, emails and any inquires I had. A very friendly team you can relate to. Big thanks!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleA massive thank you to Mr Tai Henry for such amazing customer service. He was extremely professional, fast and efficient. The advice and support he gave demonstrated how knowledgeable he is regarding the property market, he definitely knows his job. You are a real credit to Kings! Many thanksPositiveResponsiveness, Quality, Professionalism, Value
1/5
TrustpilotThe stench!!
Was invited to a property view By Gabriel Amankwah, who turned up 20 minutes late and reeked of cheese & weed
5/5
GoogleBen's a wonderful agent, very knowledgeable, patient and not pushy at all which is want you want when in the process of buying a place. I'd definitely use his service again.
5/5
GoogleConnor Lamb provided quality of service in the most professional and friendly manner.; he is responsive to queries and strives to find solutions. I cannot fault his conduct whatsoever, he is an asset to the Kings Group and I wish you all success.
5/5
GoogleVery happy with the speed and efficiency my enquiry was dealt with and the whole process was made very simple. I recommend Kings Group highly.
Agent replied · 24 October 2024
Good Afternoon, Great to hear you had such a positive experience with our Waltham Abbey branch. You were a pleasure to work with and we wish you all the very best for the future. Kings Group
5/5
GoogleI would like to say a big thank you to Mr Tai Henry for his great customer service so far. He was very friendly and knowledgeable when we viewed our first property and he has been very helpful in trying to find us different properties to view. Thank you!
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