Douglas Allen Chigwell reviews in Epping Forest

★★★★★ 5/5

Trustpilot

stress Free

Thank you to all the Team at Douglas Allen Chingford, I was not looking forward to moving home again as I had a bad experience last time.Jess came to see me and out of the 4 agents I had the most confidence in her and all she would do to sell my home.After the meeting James and Jake came round to view my home and fee led me with even more confidence due to their enthusiasm. They arranged an open day and I received over my asking price within two weeks. Throughout the whole process of moving James and Natasha worked very hard to keep as stress free as possible. I would also like to thank Jake for all his hard work with showing people my property and Jess for convincing me to use Douglas Allen, I would recommend their services including the Solicitors, Channel at Barnes and Partners to anyone looking to move home.Mark

Mark · 28 January 2017

★★★★★ 5/5

Trustpilot

I am a first time buyer and was really happy with Douglas Allen loughton

I am a first time buyer and was really nervous about the whole process.Step by step I had Samuel there to help and guide me through . Samuel was easy to talk to and made me feel at ease throughout.He was always professional and genuinely wanted to do a great job. I will be recommending Douglas Allen as a estate agents to other friends trying to get on the ladder, based on Samuels great help to me in buying

Marie · 19 February 2018

★★★★★ 5/5

Trustpilot

Professional, hard working, good team (East Ham Branch)

I am very happy with the service provided on my sale. Hard working Andrew did everything to facilitate the sale after the offer was made. East Ham team helped me throughout the process and gave me excellent advice, well worth the money spent on commission for such great professional service. I would like to compliment Wasim and Hassan for they brilliant interpersonal skills and ability to find a good trusted buyers. Thank you to Natasha a for her efforts in putting my property on the market and lining up viewings promptly. I would recommend Douglas Allen East Ham, especially if you are selling.

Olha · 18 December 2016

★★★★★ 5/5

Trustpilot

Better results than other agents!

I am currently selling my property and buying my new property both via Douglas Allen!After my original buyer pulled out, Douglas Allen - East Ham were able to secure me another buyer within the week. Something none of the other agents I used managed to do!Special mention must go to Andrew Bilbey who's been in my corner all the way along, and Maureen Grey and the team at the East Ham branch who have and continue to, pull out all the stops to get this whole process almost over the finishing line!Wouldn't hesitate to use them again or recommend their services to anyone else.

Miss · 9 December 2016

★★★★★ 5/5

Trustpilot

Really good.

We chose Douglas Allen due to their superior knowledge of the local market. Steve is about as enthusiastic as they come and we liked his energy. We had an open house and received lots of offers at the price we had hoped for. After negotiating we finished with a tidy little sum extra and this confirmed my belief that ‘You get what you pay for’. I liked the straight forward approach from this company and always felt like he valued us as customers even though we were not selling a million pound house,unlike one of the others I had seem who seemed to lack interest!

Marcus · 14 November 2016

★★★★★ 5/5

Trustpilot

Sales: Jordan Stoute

I have been searching for a property in the past few months and Jordan at the Chigwell branch has been a pleasure to do business with. He's professional, polite, always keeps you in mind when new properties come on the market, he's very proactive, friendly, always returns calls and works above and beyond to give you the best service possible. I have recommended Jordan to friends, which has recently resulted in an extremely quick purchase of a property in Chigwell! I can't thank Jordan enough for his professionalism and his huge smile!

Elvan · 7 November 2016

★★★★★ 5/5

Trustpilot

Great communication, friendly service

Douglas Allen Epping have been great through the whole process of finding and buying this house. We started the process with Marc, who showed us the house, answered our questions, and offered just the right amount of his own views but stepped back and let us look around on our own. When things were up in the air we were kept in the loop, and then once things were more certain we were handed over to Tanya, the sales progressor. She was fantastic! We really felt in safe hands, she looked after us, kept in touch with our solicitor and the seller's, really efficient, friendly and helpful. Made this stressful time easier and anyone who can do that is a miracle worker! Thanks Tanya :)

Alice · 4 November 2016

★★★★★ 5/5

Trustpilot

Douglas Allen, Epping - very impressed - great estate agents - staff

Really appreciated Jan who kindly showed us around a small bungalow which was not suitable but Jan was helpful and patient with my mother who is in her 80's.Very impressed with Jack who really felt I should see another bungalow on Douglas Allen's books - personally I wouldn't have thought it was right but when I did go to see it I couldn't have been more impressed and have since had my offer on that property accepted.Jack took the brief on what I was looking for and I'm so glad he gave me the gentle push I needed to make me go see it the property as it was perfect.Since then Jack has made sure I've been updated on progress, done a second viewing with my brothers and supplied me with room sizes I needed. Love the ladies in the office who helped me out by printing out the property details for me to take to my mothers and who were very friendly - they made me feel welcome in the office - thanks Paige and Alison.Hoping to complete before Christmas thanks to all the help I'm getting from Douglas Allen.Season greetings to Jack, Jan, Paige, Alison and Tanya.Sue

Sue · 3 November 2016

★★★★★ 4/5

Trustpilot

About my agent Ellie Cox

Ellie Cox was my agent who took my husband & myself to review the property & arranged to view the property twice which we are thankful. She answered all our questions & tried her best to get the deal through but it didn't happen for no fault of her own. She did her part well and truly which we appeciate it very much. We wish her well in her career.

Ranee · 7 July 2021

★★★★★ 5/5

Trustpilot

Great service from Robin and the team at Douglas Allen Chigwell

Can't fault Robin from DA Chigwell from start to finish - really impressed with the time he took to understand our situation, assess the property and give me a realistic guide price without a hard sell! Even though I initially decided not to sell, Robin kept in touch every few weeks, and when I finally was ready to go ahead - and actually had to progress urgently - he was flexible and the team managed to market and arrange an open day within a week. We got over 30 viewings and multiple offers above asking price. I'm confident that I got the best price and service I could have. I will definitely be coming back to Douglas Allen in the future.

Sav · 28 October 2016

★★★★★ 5/5

Trustpilot

Excellent service and attitude

I instructed Douglas Allen at their Epping branch having been dissatisfied with three previous agents. Douglas Allen did exactly what they said they would and got me more interest and more viewings than the other agents combined and in a shorter period of time. In the middle of my instruction period with Douglas Allen, the EU referendum threw the housing market into relative uncertainty, yet they still managed to sell the property for a satisfactory price. I dealt mainly with Paige and Alison at the Epping branch, who were always punctual and organised. Feedback from viewings or offers was swiftly acquired and passed onto me and any questions I had were answered promptly and to my satisfaction. Buying and selling houses is generally very stressful and time consuming and it was made easier by both Alison and Paige. Following the acceptance of an offer, Douglas Allen also provided me with a sales progressor to ensure that the actual exchange and completion was as swift as possible. Tanya was outstanding throughout and even sorted some issues that were bungled by my conveyancing solicitors. She assisted me with some legal issues unique to my property and updated me at a minimum twice a week regarding progress and anything required of me. I've bought and sold properties properties previously and never had a progressor to assist. Tanya acting in this role was a huge help and made things a lot easier. As a side note - one of the reasons Tanya was so good is that the solicitors were awful. Avoid JS Law like the plague. They were recommended to me by Douglas Allen originally and I assign no blame to them for this but I have updated them and would tell anyone seeking conveyancing that I would not recommend JS Law to my worst enemy.

Rhys · 26 October 2016

★★★★★ 4/5

Trustpilot

Thank you to the team at Douglas Allen, East Ham Branch

Whilst it took nearly six months for the sale of my house to go through, this was not for the lack of any time or effort on the part of Maureen and her DA team. There must have been 50+ viewings of the property with 7 offers put in. The only frustrating part was the time taken trying to convert those offers into a confirmed sale but eventually we got one to stick. Special recognition must go to Andrew Bilby who co-ordinated the sale from the point the eventual winning offer was accepted. Andrew was proactive at all times - I never had to chase him for an update - and I fear that without him, the sale may not have successfully concluded. Thank you Maureen and co!

Rob · 18 October 2016

★★★★★ 5/5

Trustpilot

Outstanding service,

Special thanks must go to Jason on his very personalable and dedicated service he has provided since calling from day 1. His enthusiasm and commitment to get the best for us has been shown in days within 10 days of listing with Strong offers from both. Great and honest communication has given us great confidence in the service. Also thank you to Daniel and Simon who have been massive support in the house sale. The guys at Douglas Allen have succeeded where other local estate agents did not. Cheers Michael Parrish-Heighton

Michael · 18 October 2016

★★★★★ 5/5

Trustpilot

The best in the market!!!

Just purchased a dream property from Douglas Allen (Barkingside Branch). I could not thank Umaad and Daniel enough for making this happen and trust me if it was not for these two i don't think i would have got this house. The difference between Douglas Allen (Barkingside Branch) and other estate agents is that these guys actually CARE...Also simple and straight forward, No BIG TALK and straight to the point. Once again thank you so much umaad and daniel and the entire Douglas Allen (Barkingside Branch).

Ketul · 17 October 2016

★★★★★ 5/5

Trustpilot

Excellent service from the Epping team

The team at Douglas Allen Epping were very helpful, and quickly gained a good understanding of the kind of property we were seeking. The property we ultimately purchased was recommended to us by the team. We were shown around by Alison who was very professional and did a great job. We would like to thank all the staff at Douglas Allen for their excellent service and would recommend them to anyone seeking to deal with property in the Epping area.

Philip · 16 October 2016

★★★★★ 5/5

Trustpilot

Great Work Epping

I cannot thank the team at Epping enough for making our move one of the most effortless experiences of my life. With Alison at the forefront letting us know every step of the way what, why, where and when things were happening. The team were always happy to take phone calls about any queries I had and they responded immediately. The team kept us confident through out the whole process. A big thanks to Tanya, who's continuity of service was second to none and the team of panelled solicitors who were recommended. Thank you Marc, Alison, Paige and Jack. I will be recommending you to my friends.

Jack · 10 October 2016

★★★★★ 5/5

Trustpilot

Great service by sales advisor- Ummad

Just wanted to say a big thank you to Ummad and the team at Barkigside branch for their professionalism and assistant in the quick process in buying my house. Ummad was always ready to help and provided advice throughout the buying process. Supported me through the whole process and could always call/ email and receive quick reaponses! Other staff at the branch were also there ready to help and support such as Daniel the manager- so thank you all! Felt as though they understood me and were there every step of the way! Would highly recommend the branch to others and the sales advisor - Ummad and Daniel and the team. Ayesha

Ayesha · 26 September 2016

★★★★★ 5/5

Trustpilot

Property sale - great service

This was the second time we sold our property with the Woodford Branch of Douglas Allen. Most recently we sold our property with them in summer 2016 and we were again very pleased with their service. Stephen and his team worked very hard from start to finish to ensure we had the best sale possible for our property, kept us always up to date and looked into any queries we might have had immediately. The result was that we had a very smooth and swift sale with a very good price for our property. We can highly recommend them!Thanks team!

Reiko · 24 September 2016

★★★★★ 3/5

Trustpilot

walthamstow branch

Wasn't impressed with sales and marketing, a lot of talk to get you to sign, then don't hear from them, hardly anyone turned up for 1st open house then second open house agent was late and I ended up doing it myself! 2% fees high compared to other agencies.However, after sales was brilliant particularly Andrew Bilby who was constantly in touch & really pushing to get the transaction dealt with quickly due to my family situation and school places. It was great to have his honest, hardworking support because of him my sale went through in 10weeks. I also was impressed with Callum at the walthamstow branch who went out of his way to try and sort out the situation when our buyers pulled a fast one!Overall I would use Douglas Allen again but wouldn't be as naive next time with my expectations.

Josie · 19 September 2016

★★★★★ 5/5

Trustpilot

Waseem Khan

Hi, just wanted to leave some feedback for Waseem Khan from the East Ham branch who showed us round 6 properties last weekend. House hunting isn't always the most enjoyable experience, particularly when you've been looking as long as we have, but Waseem went out of his way to make the viewings quick and timely, and was extremely friendly and positive throughout. In addition to this, his lifelong knowledge of the local area really helped us get some valuable insight into where we are looking to move. Thanks again for your excellent customer service, Waseem!

Nick · 25 August 2016

★★★★★ 5/5

Trustpilot

Chelsea Baldwin

From the moment our case was passed to Chelsey we knew we were in the hands of someone who not only cared about their job, but more importantly about people. Whenever Chelsey promised a return call we received a return call, if a call on our behalf was promised it was made. As trying as the process was for us (and it was extremely trying due to some extenuating circumstances), Chelsey remained positive and upbeat. So thank you Chelsey for your determination and caring, and assisting us in finally getting over the line.

Karl · 19 August 2016

★★★★★ 5/5

Trustpilot

A professional and personal service

At last my house is sold! A very big thank you to Steve for making it happen, as there a few stressful moments, but all was eventually sorted out between buyer, solicitors etc. with whom I did not need to get 'to much involve with'. The all processus went smoothly at the end. I would also like to thank Greg who contributed to the final details of the sale.I chose Douglas Allen because the first time I put my house on the market, nothing happened, my neighbours had sold their house via them and told me, if someone can Douglas Allen will.A big thank you to all. Anny

Anny · 11 August 2016

★★★★★ 5/5

Trustpilot

Great service

We received a great service from the Chingford branch.Every team member was brilliant, from dealing with Sean when I first enquired about a property who was fantastic. He listened to what I wanted rather than trying to get me to view every property on the books like other estate agents do. Jess who come to value our property, who was absolutely lovely and kept me up to date on everything going on from selling our property to informing me of new properties that suited us. Jake was also great keeping me updated with viewings and feedback. James was there helping and informing me of offers/feedback. Saif was brilliant with helping me and guiding me with my mortgage and what was best for us.As a whole they are a great team and communicate brilliantly between them to make sure that we got the service we expect.They are all very friendly and make you feel very welcome when entering thier office, I will definitely be recommending them and will use in the future when it comes to selling & looking again.

Joanne · 20 July 2016

★★★★★ 5/5

Trustpilot

Excellent service for our house buying experience

We have just bought our first ever house and we would like to say a massive thank you to Michelle Hawthorne and Samir Bhamji in the Chadwell Heath Branch for providing a service that was really second to none. Our house buying experience is going on so smoothly, thanks to these amazing professionals in the Chadwell Heath branch. Right from our first meeting with them, we knew they were the agents for us and they did not disappoint. It was unfortunate that we did not buy a property from what Michelle had on offer but her DRIVE and ABILITY to say the right things to the right person at the right time, especially to us who were First Time Buyers, helped us in our purchase decision-making. She was so professional, honest and caring - she made the whole process stress free and easy. Thank you Michelle - We won't hesitate to recommend you to people in our circle of friends and relations who would want to buy or sell their properties.Samir was genuine, friendly,highly professional, understanding and always got back to us promptly, thought through everything and all we can say is that : he was faultless!!! As our Mortgage Broker, Samir looked after our purchase and kept us informed step by step of the progress with regards to the vendor's agents and our mortgage application. His efficiency and enthusiasm kept things moving all the time and he even took it upon himself to deal with the pressure that we were being put under by the vendor's agent. He gave us a great personal service from start to finish as he was always easy to get hold of and provided great communication. We would recommend him 100% as a broker and we could not be happier with the service he rendered to us. So far the purchase has gone so smoothly as Exchange of Contracts has taken place this afternoon with Completion set for tomorrow.Thank you Samir, you made this bumpy road so smooth and stress free.Michelle and Samir make a great team!! They will have to come around for a Barbecue once we have moved and settled in. We definitely will be recommending both to our friends.

Ekem · 20 July 2016