Every review we hold for the Enfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGermano is a lettings superhero
Germano is a lettings superhero. He is unfailingly a pleasure to deal with, delivering impeccable service that is of another era. Working with him comes as such a relief at a time when the rental market is characterised by poor levels of service which have become acceptable if not the norm in many agencies. Germano meets every issue with a clear and level-head, where no problem is too big to fix, giving both us and our tenants a positive, upbeat attitude and the confidence to know that any issue will be sorted promptly and professionally. Thank you Germano, you're the best!
Mme · 17 September 2024
★★★★★ 5/5
TrustpilotGreat service from Usman
A big thank you to Usman and his team from Martyn Gerrard. He helped me and my partner find the right property. The moment we proceeded, communication was on point. Any concerns were addressed with Usman. Overall, happy with the whole process.
Sam · 16 December 2024
Agent replied · 24 December 2024
Hi Sam, thank you for your positive review and it's great you've found the right property.We also wish you a Happy Holiday and a Happy New Year!
★★★★★ 5/5
TrustpilotMonica is great!
Monica has been a great support for us! The market is very difficult now to find a flat to rent and she has beeing super understanding, with an amazing empathy, and for a SEN family that means a lot! She show us a lot of flats suitable for us and without any pressure or judgement in our decisions! Thank you so much Monica you are wonderful in your job! Congratulations
Cristina · 19 May 2023
Agent replied · 24 December 2024
Dear Cristina, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service.We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotProfessional, Kind, Patience, Value for money is exceptional @ Martyn & Gerrard # Iman
I would like to thank Iman for helping me, he is very professional and patient. I asked a lot of questions but he gave me a listening ear and answered all professionally. Thank you Martyn and Gerrard for having such kind of staff in your company. I also like the standard of your houses to let, l have viewed a lot but yours are real homes. Maintain your standard.
VR · 15 June 2023
Agent replied · 24 December 2024
Thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotFatmir has provided me an exceptional experience!
Fatmir has provided me with an exceptional overall experience. He is prompt, professional and quick on the go in responding to any questions. Fatmir is an absolute pleasure to get the job done and with ease. His ability to coordinate, communicate and set things in place is superb. I would highly recommend working with Martyn Gerrard to any friends and family. Thank you so much for such a satisfying experience.
Celeste · 15 May 2023
Agent replied · 24 December 2024
Dear Celeste, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. Our Mill Hill office wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
TrustpilotVery Helpful
Zoe was very helpful with our renewal. She was knowledgable and responsive. It made the whole process very easy, which was a great benefit to us as we live overseas and rely on our agents a great deal to manage our property for us.
Adam · 3 November 2024
Agent replied · 24 December 2024
Hi Adam, thank you for your 5 star review, we are very pleased that our Renewals Team and Property Management Team are providing you with such good service.
★★★★★ 5/5
TrustpilotTrustworthy estate agents who deliver!
Craig Thompkins, Raphael B, Ben, Fatmir and all the team at Martyn Gerrard did a wonderful job when selling our house in North London. They communicated brilliantly and were always on hand when we needed them. They gave us positive, realistic appraisals of value in a market they know inside out, and made sure to match up our house with buyers who had what needed (chain free, proceedable, committed to buying our lovely house with the funds to do it). Craig, Raphael, Ben and Fatmir were massively supportive, proactive, and kept in contact, as well as having great relationships with us and with prospective buyers. A high value property transaction requires genuine trust in the agent, and the MG team delivered that throughout. It was a brilliant service and l wouldn't hesitate to recommend Craig, Raphael, Ben, Fatmir and all the team at Martyn Gerrard.
Victoria · 30 August 2024
★★★★★ 5/5
TrustpilotMy humble experience with Martyn Gerrard Estate Agents
I recently had the pleasure of working with Martyn Gerrard to find accommodation, From the outset, the team demonstrated remarkable resilience, navigating the challenges of a competitive rental market with a commitment to helping me find the perfect place. They remained proactive and positive, consistently updating me on available options and providing thoughtful alternatives when my initial choices fell through.
Innocent · 14 November 2025
Agent replied · 22 November 2025
Thank you for your wonderful feedback about your experience finding accommodation. We appreciate your kind words about Suraj and Andrew's genuine care.
★★★★★ 5/5
TrustpilotThoughts from abroad
Whilst living abroad in a different time zone I was faced with the problem of selling my house in London but not being able, physically, to return to the UK.I count myself extremely fortunate to have selected Martyn Gerrard as my Agent. James Maynard and his team at the Crouch End office not only kept me in close touch with every event in a successful selling process but also went far beyond what would normally be expected from an estate agent in unstintingly helping me arrange several side issues such as house clearance.I would unhesitatingly recommend their services to anyone.
Raymond · 28 August 2024
★★★★★ 5/5
TrustpilotGreat Agent - Suraj Depala
Just wanted to give a great review for Suraj Depala at Martyn Gerrard, I think the north Finchley branch. We ultimately found a flat with a different Martyn Gerrard office in a different area, but Suraj was an amazing agent. He was communicative, proactive and understanding. After wanting to see a flat that a different agent never got back to us about (after a few emails and phone calls), Suraj called me about another one, casually suggested the flat we originally wanted and was extremely helpful in arranging a viewing and offer on the flat. Ultimately we missed it because the other agent never got back to us and someone had put an offer on just before we did, but Suraj kept me informed on what was going on. He was helpful and just lovely to work with. Thank you!
Ket · 25 August 2024
★★★★★ 5/5
TrustpilotFantastic, professional and responsive service
We have used MG to help us secure a tenant for our house in North London and they have been fantastic and found us an excellent tenant. Throughout, they have been extremely professional, responsive, practical and communicative and offered great advice throughout the process. A big thank you in particular to Andrew who has been a joy to work with. I would definitely recommend MG to any friends looking to rent.
Michelle · 8 May 2026
★★★★★ 5/5
TrustpilotI recently had the pleasure of working with Martyn Gerrard
I recently had the pleasure of working with Raph to purchase my new flat. From the very first meeting, he demonstrated a great level of professionalism, knowledge, and dedication. Raph took the time to understand exactly what I was looking for and provided valuable insights throughout the entire process.The communication was outstanding, and he was always available to answer my questions, no matter how small. Raph made sure that every detail was taken care of, making the entire process smooth, and I truly felt that he had my best interests at heart.
Letizia · 23 August 2024
★★★★★ 5/5
TrustpilotAs a school PTA we are extremely…
As a school PTA we are extremely grateful for the support we have received from MG over the years. Amy in particular has been super helpful. We communicate with her with such ease, she always gets back to us quickly and comes up with suggestions of how we can work together. The team at MG have gone over and above to support us. Being judges at our annual Talent show 🎤 (on a Friday night in a crowded school hall for three hours!). Supervising our bouncy castle at school fetes. Helping with promo.And the regular income we receive from our commitment to families having boards up has been a huge support to us in times of l financial constraints. This has allowed us to purchase things for the school we would not have been able to. We really value the partnership we have formed over the years and the support this gives our lovely school community. Thanks so much Amy and team!Nikki Barnett
Adam · 22 August 2024
★★★★★ 5/5
TrustpilotQuality Service and Staff from Martyn Gerrard!
As a landlord I have found Martyn Gerrard to be totally professional. The staff are polite, experienced, well informed and extremely hard working.The property game has seen quite a bit of turbulence in recent years, but Martyn Gerrard just keep on delivering a superb service.In particular, my most recent experience with Jess H and Suraj who are both managed by the consistently excellent Andrew E has been a pleasure.Suraj was outstanding in finding, vetting and securing quality tenants. Followed by Jess E who was patient and handled all issues with the utmost professionalism. She did a brilliant job in securing a contract renewal.I like using Martyn Gerrard because it is clear that they ensure that their staff are well trained and operate to the highest standards. It might cost a little extra, but it is worth it. I have peace of mind knowing I have Martyn Gerrard as my agents.
KR · 21 August 2024
★★★★★ 5/5
TrustpilotTitas was really great
Titas was really great, quick to communicate and helpful in navigating the details involved in getting our rental property. Highly recommend. I called maybe 20 different agencies looking to rent a flat and Martyn Gerrard was the only one who got back to me, took the time to get to know my situation and even proactively reached out with potential properties that I might be interested in without me chasing them up. Honestly, don’t bother with other agencies, just go straight to Martyn Gerrard.
Ket · 20 August 2024
★★★★★ 5/5
TrustpilotSuperb letting agent in North London
I would like to recommend Martyn Gerrald Estate, and the best letting agent, Lynsey whose enthusiasm, superb letting skills and fantastic attitudes were extra helpful with the process of "a new home findings". Lynsey is very hard working, nice, super positive person, and she deserves great career. I am sure you will get the high mountain in the property business, Lynsey and I will keep my finger cross for that! Thank you so much. You are the star!🥰👌
Anna · 14 September 2024
★★★★★ 5/5
TrustpilotDaniel and Anthony were both excellent…
Daniel and Anthony were both excellent throughout the rental process. They were professional, responsive, and made finding a tenant smooth and stress-free.
Timothy · 10 May 2026
★★★★★ 5/5
TrustpilotMartyn Gerrard Winchmore hill, a really good estate agent.
So far our experience with Dinesh @ Martyn Gerrard Winchmore hill has been an extremely positive one. They have shown great understanding of the current market, have been respectful and have vetted potential buyers with care. The property was expertly marketed and therefore now we are under offer. An excellent estate agents getting straight to the point and getting the job done. Can’t praise them to highly. Thanks Dinesh.
Mrs · 28 April 2023
Agent replied · 24 December 2024
Dear Katrina, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. Our Winchmore Hill office wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
TrustpilotLynsey was absolutely amazing showing…
Lynsey was absolutely amazing showing us our new home. Right from the start, from the first time I called her to enquire about the house she was warm, professional and efficient and we managed to sort a viewing and offer all in one day! Whilst at the property she was super friendly and helpful showing us around and answering all our questions. She seemed very well informed about the property, landlady and surrounding area which was really refreshing and in comparison to all the viewings we went, this one really stood out and mostly all thanks to Lynsey's amazing work! Words are not enough to thank her for sorting us out with a brand new home. Thank you so much! Logan and Gavin
Logan · 8 August 2024
★★★★★ 5/5
TrustpilotThis review is about the MG team at North Finchley
This review is about the MG team at North Finchley. It is led by Craig with support from Fatmir and Ben. They have facilitated the sale of our current property and the purchase of our new home with professionalism and good humour during the past few months ( May through early August ). Fatmir managed the important sales side at the beginning of the journey and skilfully achieved a good price for our current home. Craig was outstanding in negotiating a fair purchase price of the new property and has shown great skill in handling the turbulence of a long chain eventually assisting Exchange and Completion I thoroughly commend Craig and his team . Great Job
Gavin · 6 August 2024
★★★★★ 2/5
GoogleI had and I still have problem with the seller because he didn't remove his staff. My mistake was I didn't check the apartment before the completion, but the unbelievable thing is from the agent is, "sorry I can't call the seller after the completion".
INCREDIBLE AND REALLY I DON'T BELIEVE.
Keys.... I received only one pair because incredibly the other pair have the neighbour and he is in holidays and back the 1of February.
None informed me about it.
I have al lot questions without answers.
Who gave this key to the neighbour? The agent should know!!!
I am outraged by the lack of professionalism of your agent and above all by the lack of seriousness of your client.
Ugo · 16 February 2026
★★★★★ 5/5
TrustpilotDaniel at MG has been a superstar
Daniel at MG has been a superstar! Within days of my tenants giving notice he had found new ones! Communication has been great all the way through the process too! Many thanks for making this so easy to manage!
PBC · 29 April 2026
Agent replied · 25 May 2026
Amazing news, thank you so much for your review.
★★★★★ 5/5
TrustpilotThe best estate agent in London
My daughter was living in a flat and wanted to move to a house.We referred the case to Martyn Gerrard, (who had already successfully sold our son’s flat), among other Estate Agents. Martyn Gerrard where utterly professional and succeeded in both the sale of the flat and in securing a new house for my daughter.The person leading the effort was Declan Morgan.Declan is polite, patient, professional and efficient. He is simply the best estate agent I have ever met and a most likable individual. He guided us through the process, patiently, politely to its successful conclusion.Well done, Declan
Stelios · 3 August 2024
★★★★★ 5/5
TrustpilotHi I am renting a property from Martyn Gerrard
Hi I am renting a property from Martyn Gerrard Estate Agents, The process and people especially Mittio have been incredibly helpful with us throughout that’s exactly why we felt like Giving 5 stars to him for being hard working
Khiber · 20 December 2024
Agent replied · 24 December 2024
Hi Khiber, thank you for sharing your appreciation of our Lettings Team.We wish you a Happy Holiday and a Happy New Year!
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