Every review we hold for the Enfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat estate agents, especially Jaysuri Roach!
We have recently sold our property with Martyn Gerrard and the team have been fantastic. Our main contact for the sale was Jaysuri Roach, and five stars doesn't feel enough for the level of service, support and assistance he gave us during the sale. I feel the true mark of a company is how they deal with problems (especially as they were in no way caused by Jay!) but the hiccups we had with the sale along the way were made so much easier to deal with knowing Jay was on the end of the phone and his "don't worry - I'm on it!" was always followed up with updates and resolutions. Jay genuinely cares and he was an absolute joy to work with.
Sam · 16 June 2023
Agent replied · 24 December 2024
Dear Sam thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. Jaysuri wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
TrustpilotVery smooth process
Very smooth process helped by great communication by our agent Mittio. Mittio also went the extra mile by allowing us to come to the office on a Saturday as it was more convenient for my partner and I.
Adam · 7 August 2026
Agent replied · 22 September 2026
We are absolutely thrilled to hear about your smooth process and great communication with Mittio. Thank you for sharing your experience with us.
★★★★★ 5/5
GoogleWe purchased our property through Martyn Gerrard and Afina was handling our purchase. She was always on top of everything, always on hand when needed and did a great job of pushing things through at tricky points. Thank you.
Zak · 4 June 2025
Agent replied · 15 October 2026
Hi Zak, we wish you the best in your new home! Thank you for your positive review of our Sales Team.
★★★★★ 5/5
TrustpilotSurprising and Grateful Journey
My wife and I must have to express our great appreciation and thanks to Mr. David Mitchell of Martyn Gerrard.It is indeed a long and tough process in buying our house. My wife and I are very much frustrated with some issues related to the vendor and thinking to quit the purchasing stopping the exchange of contract.David has been, in many instances and even cancelling his annual leaves, kindly coordinating, negotiating and providing his professional advice and perspectives to us that keeps the deal to continue and finally done. Without his input, the long time spent in the process would have been wasted.We are much delighted that it is now settled and looking forward to moving into our first house in UK.
Chris · 6 June 2023
Agent replied · 24 December 2024
Dear Chris, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotExcellent service
I instructed Matt in the Southgate branch to sell my house. From the first visit he had done his homework, found the information from when I bought the property even though it wasn't through MG. He was very knowledgeable about the area and the property market. he suggested an open day and we had 21 views, 6 offers and achieved and sold for £40k over the asking price with no chain. All the staff in the Southgate office have been a pleasure to work with Stewart, Adriano, Chloe and the others. The communication has been regular and consistent. Matt has been very professional and has made the sale very straightforward and easy. I have had no stress and highly recommend using MG Southgate and Matt in general.
Miss · 6 June 2023
Agent replied · 24 December 2024
Dear Jennifer, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotExcellent advice and very effective teamwork
Having changed agents I have a good comparitive view and I can honestly say MG were incredibly impressive right from the start. The speed with which all the details were organised and the sophisticated use of technology to the efficiency of the people in the office up to and including Jenna, office manager, made the listing and viewing and administyration process was speedy and efficient. A good number of viewings were achieved and after two well handled price reductions a well qualified buyer made an acceptable offer. We are waiting to agree an exchange date so the sale can proceed.Specifically I would like to highlight the skills of Raphael Spiro Barrett, Senior Sales Negotiator who was my main contact and the quality service from Raph and his team. He has provided excellent advice all the way through and has guided the sale effectively, hopefully to conclusion very soon. Raphael and the whole MG team have been a pleasure to work with. Thanks to all of you
Paul · 24 May 2023
Agent replied · 24 December 2024
Dear Paul, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. Our East Finchley office wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
TrustpilotOur agent in the Whetstone office was amazing
Our agent in the Whetstone office was Fatmir. He was absolutely fantastic .....so efficient and caring. extremely professional and understanding. Gave us excellent advice throughout. Can recommend him 100%
Plum · 1 October 2026
Agent replied · 10 October 2026
Hi Plum, thank you for taking the time to share your kind feedback. We’re delighted to hear that Fatmir provided such efficient, caring and professional service.
★★★★★ 5/5
TrustpilotDeclan worked really hard on the sale…
Declan worked really hard on the sale of our flat, and even though we encountered a lot of stumbling blocks he was continuously pushing it along to get it over the line. Declan is a very friendly estate agent and we enjoyed dealing with him, both in the sale of our flat and the purchase of our home, always being very easy to get hold of and communicating openly with us. Thanks so much Martyn Gerrard and Declan for the hard work and effort you put into this!!
Michaela · 9 May 2023
Agent replied · 24 December 2024
Dear Michaela, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotSmooth as anything
Smooth as anything Selling a property can be extremely stressful but thanks to Shuhan and other MG team members the process was almost seamless. Giving great advice and taking into account all my comments. With helpful nudges (Which I needed) along the way. A am very grateful to Shuhan and would highly recommend.
Isabel · 19 November 2024
Agent replied · 24 December 2024
Hi Isabel, thank you for your 5 stars and we're very pleased our Sales Team relieved some of the stress!
★★★★★ 4/5
TrustpilotCompetent team delivering results
We worked with a very competent team, specifically Jenna (manager) and Gabriela (our agent), who were the main members involved in the sale of our property. Jenna is knowledgeable about market pricing and made a fair assessment of the potential premium pricing as well as achievable market pricing. Gabriela, our main contact did not waste our time with constant viewing for the sake of creating traffic but was instead deliberate with selecting the right prospects leading to the final conclusion on the sale. She was attentive, responsive and nothing less than friendly throughout the whole process. We appreciate the collaboration and would choose MG again.
Yusuf · 27 April 2023
Agent replied · 24 December 2024
Dear Yusuf, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. Our East Finchley office wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
TrustpilotHonest, Helpful, Hardworking and ultimately the best choice I feel
They were great. having researched local EAs I arranged a visit from three including Annie from Martyn Gerrard in Kentish Town. Of the two other agents (whom I will not name) One appeared brusque even arrogant, the other left me feeling manipulated. In contrast Annie was modest and attentive. The valuations had a huge variation but Martyn Gerrards being in the middle - matched my own assessment of the market. I should add that Annie was the only agent who came to premises having done their homework, looked at similar properties recently sold. The hiccup was that this occurred a few days before the Trussonomic incendiary of the mini budget so the property asking price did have to be lowered. Annie and Cem who also dealt with the property both helped me enormously in understanding what was happening and managing my own expectations and I am about to complete after getting two offers above the new asking price. They have been a great deal of help and special thanks to Cem for watering my plants while I was away - amongst other generous offers of help. So a big thanks to Annie, Cem and Roland. I felt I could trust you from the beginning and you didn't let me down.
Martin · 26 April 2023
Agent replied · 24 December 2024
Dear Martin, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. Our Kentish Town office wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
TrustpilotFive-star Arzu!
We were fortunate to deal with Arzu Fedai throughout a very protracted purchase of a residential property. From first phone contact to viewings, negotiations, progression and finally completion, Arzu personified excellent management of customer relationship. She went out of her way on so many counts to ensure that things proceeded despite delays caused by both our side and the seller. Arzu was very welcoming with a positive attitude throughout, putting customer relations first and foremost. Whether we dealt with her over the phone or via e-mail, Arzu presented with pleasant manners and utmost professionalism. She is truly a great asset to her branch and the industry as a whole.
Adam · 20 April 2023
Agent replied · 24 December 2024
Dear Adam, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotVery happy with the service
I worked with James Maynard and Sophie Banks at the Crouch End branch of Martyn Gerrard Estate Agents and both were helpful during the sale of my flat. James was my main contact from start to finish of the sale and I always found him polite, patient and helpful in trying to secure a sale. Sophie worked with James once the deal had been agreed and was my main contact for finalising the deal. I would recommend Martyn Gerrard if you are looking to sell a property in Crouch End.
Juliette · 31 March 2023
Agent replied · 24 December 2024
Dear Juliette, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Crouch End office wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
TrustpilotMartyn Gerrard Estate Agents Barnet
The Barnet team at Martyn Gerrard was just fantastic. Helpful, knowledgeable and professional. The team always did what they said they would do. Special thanks to Bruvis (the manager) for keeping us informed at every stage and for moving things along. We highly recommend them - don't go anywhere else.
Sue · 14 December 2024
Agent replied · 24 December 2024
Hi Sue, thank you for your great review for our Sales Team.We wish a Happy Holiday and a Happy New Year!
★★★★★ 5/5
TrustpilotScott and team recently took on the…
Scott and team recently took on the challenge of selling my rental property - I requested private sale only and gave them a two-week window. Scott was brilliant at nevigating a difficult situation with limited access to the house. The team arranged 8 viewings for a 2.5hour window and I received two cash offers. The house is now under offer and Scott and Jatin continue to be fully hands on and provide around the clock service. Scott has previously helped sell two of our properties and in both cases we achieved record prices and the process was as smooth as possible. That's why I didn't hesitate to turn to Martyn Gerrard this time round. I highly recommend Scott and team.
F · 16 March 2023
Agent replied · 24 December 2024
Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Finchley Central office wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
TrustpilotAn excellent experience
An excellent experience. Very good local knowledge and knowledge of the market. Scott is very clear both in his valuations and in the process. Manages the team really well. They have an excellent process because they have a very large database of potential serious buyers and sell off market as well as advertised. They really doubled down as a team to find me a buyer in a matter of days in a relatively challenging market. Shuhan was always available with any conveyancing queries. Some original ideas, for instance, a WhatsApp group, use of Instagram. Altogether, of the best agents I’ve worked with and certainly the best ones in Finchley.
Miriam · 28 February 2023
Agent replied · 24 December 2024
Dear Miriam. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Finchley office wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
Trustpilot5*'s for the Crouch End Branch! - A special thank you to Nadia and the…
A special thank you to Nadia and the team at Martyn Gerrard (Crouch End). Having dealt with multiple estate agents through my rental search I can honestly say they they're service was faultless. Every individual I spoke to from the branch was readily available to assist me and offered advice and guidance where needed. Nadia specifically took the time to understand my requirements, check in with me and showed a genuine care and determination to support my search. Needless to say I know who I will be working with as I continue my search.
Myiah · 21 February 2023
Agent replied · 24 December 2024
Dear Myiah. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Crouch End office wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
TrustpilotExtremely Prompt, Friendly & Positive
I've been searching for a property for a couple of months now, but I haven't come across an agency that communicates with the client to this level via calls, email & text ensuring that the set date/time are convenient before the viewing. On the viewing date I arrived a couple of minutes earlier to find the agent already waiting outside with a welcoming warm smile. Jodie showed us around the property highlighting all its strengths & positive factors as if it was her own property for rent. Although the property didn't tick some of my basic wants, I explained to Jodie what I was looking for as I knew for a fact it's not easy to find such a positive agent who took great interest in the client's need as if it was their own. I truly believe that Martyn Gerrard Estate Agents are reliable, friendly & offer an amazing customer service. Thank you Jodie Roach-Stewart for such a positive experience.
Fatima · 17 February 2023
Agent replied · 24 December 2024
Dear Fatima. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Muswell Hill office wishes you the best of luck and looks forward to working with you in the future.
★★★★★ 5/5
GoogleWe found all the staff very polite and helpful. We had a difficult property to sell and they were very conscientious and patient. Zac dealt with most of our sale and he was very attentive and was always ready to help with our queries. Thank you.
Jennifer · 15 May 2026
Agent replied · 15 October 2026
We are glad to hear about your positive experience with our team. Thank you for sharing your feedback.
★★★★★ 5/5
TrustpilotMartyn Gerrard did a really great job
Martyn Gerrard did a really great job, selling my property, in spite of a few setbacks initially.Jatin is an excellent estate agent. I found him straightforward, honest, friendly and supportive, not to mention hard working.At different times, I had contact with various members of the team in the Finchley Central branch and even, occasionally with the East Finchley branch. Everyone I spoke to was friendly and efficient. I would highly recommend them!
Susan · 27 September 2023
Agent replied · 24 December 2024
Dear Susan, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotGreat experience dealing with Alex!
Had a great experience dealing with Alex at Martyn Gerrard. His communication was excellent, and he is always professional, helpful and responsive. He made my experience very pleasant. Highly recommend!
Jay · 3 September 2026
Agent replied · 22 September 2026
Hi Jay, we are honoured to hear about your great experience dealing with Alex. Thank you for recommending us!
★★★★★ 5/5
TrustpilotGreat Service!
My flat had been unoccupied for several weeks when I advertised it exclusively with a local agent. I decided to give Martyn Gerrard a go after reading the great reviews. It was such a good decision. They rented it within a week of having it on their books, and to the best tenants I have ever had. Zoe is brilliant, she gives great advice and is an excellent middle-man between me as landlord and my tenants. I would highly recommend this estate agent.
Mr · 22 January 2023
Agent replied · 24 December 2024
Dear Simon. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Barnet office wishes you the best of luck and looks forward to working with you in the future.
★★★★★ 5/5
GoogleWe had an excellent experience working with Sheriaz! He was incredibly professional, patient, and knowledgeable throughout the entire process. He answered all our questions promptly and clearly, and guided us every step of the way with great attention to detail. His support made everything smooth and stress-free. We truly appreciate his outstanding service and would highly recommend him to anyone looking for a reliable and helpful realtor.
Alejandra · 15 November 2025
Agent replied · 22 November 2025
We are privileged to hear about your excellent experience with Sheriaz! Thank you for recognising his professionalism and outstanding service.
★★★★★ 5/5
TrustpilotFirst time buyer
Working with Maria at Martyn Gerrard was an absolute pleasure - I had lots of questions as a first time buyer which was was patient and extremely helpful with throughout the entire process.
Lulu · 3 August 2026
Agent replied · 22 September 2026
Your feedback is incredibly valuable. We're glad to hear Maria provided you with a great experience as a first time buyer. Thank you immensely.
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