5/5
TrustpilotI dealt with Tyler and he was very…
I dealt with Tyler and he was very helpful. Kept me up do date and offered different solutions when I ran into obstacles. Always available if any help is needed.
Trusted Agent profile · Enfield
Martyn Gerrard Winchmore Hill Enfield reviews
★★★★★
1,972 reviews across 3 platforms
21 The Green, Winchmore Hill, London, N21 3NL, Enfield, N21 3NL
Martyn Gerrard Winchmore Hill's office in Enfield, at 21 The Green, is rated 4.8 out of 5 across 1,972 reviews on three platforms, including 86 Google reviews rated 4.4.
86
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,885
Reviews on Trustpilot
Business-wide
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Reviews
Every review we hold for the Enfield office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotTruly terrible experience
Truly terrible experience, they pay for good reviews on google and I regret not checking reviews before signing up with them. Leaving the property was a nightmare, they were trying to make me sign a new contract for more money in the middle of the pandemic with no remorse of the difficult situation.Left them but now are trying to get money from me for damages that were in the property BEFORE my tenancy started, all things they didn't include in the inventory. I wasn't present at the check-out because they asked me to give the keys back 1 day before and I had already moved so agreed without suspecting they would take advantage of me not being at the check-out inventory. I actually improved the state of the flat as the way it was given to me was utterly disgusting, the pictures taken for the inventory are really poor quality so you can hardly see so I have no way to prove those damages where there before my tenancy started.I do not recommend you sign up with this agency!
1/5
TrustpilotAvoid at all costs - Cowboys
Recently moved into a property let through and managed by Martyn Gerrard as the landlady lives abroad. The initial estate agent took forever to get back to us about anything but we loved the flat so we didn't mind that much. On move day we found the proper dirty and dusty, with black mold growing all over the freezer and grease in the oven so thick that it smoked when turned on. When we complained they said that in the contract the flat is to be 'cleaned to a domestic standard with omissions' and these issues all fell under omissions. We also have a week later still not received two sets of keys. Look forward to the nightmare of leaving the property by the look of the reviews. Would recommend all landlords to avoid the estate agent as tenants will have an awful time.
5/5
TrustpilotAdam is great
Adam is great! So knowledgeable and honest
5/5
TrustpilotMG have been fantastic through the…
MG have been fantastic through the whole process of us not only selling our property but also purchasing our new one. Bruvis, Jamie and Alex especially! Accommodating us and working round our schedules, always accessible on the phone and made everything so simple.
5/5
TrustpilotVery happy.
Have to say Stewart, Declan and Emily did a great job. All really attentive and managed the whole process really well. Delighted we chose them. Many thanks guys.
Agent replied · 24 December 2024
Dear David, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotJessica Haynes just sorted out a…
Jessica Haynes just sorted out a renewal of a tenancy for us with her usual efficiency and professionalism.She always responds quickly to any queries and is great to work with.
Agent replied · 24 December 2024
Dear Judi, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future
5/5
TrustpilotProfessional and Polite
I didn't get the flat but Kevin was nice enough to call me back and help me with other option.
5/5
TrustpilotSophie from Martyn Gerrard Lettings was so helpful …
Sophie from Martyn Gerrard Lettings department was very helpful and efficient. She explained the lettings process very clearly and then answered any questions I had . She seemed very knowledgeable and familiar with the local lettings market which was reassuring . I would recommend Martyn Gerrard Lettings .
5/5
TrustpilotA great experience with Martyn Gerrard
Declan, Emily and Stewart from Martyn Gerrard in Whetstone transformed what I feared would be stressful and time-consuming process into a smooth and enjoyable experience. Their expertise, dedication, and communication skills made the whole process easy. I would highly recommend them to anyone looking for a brilliant estate agent.
5/5
TrustpilotOliver
I’ve been working with Oliver to find a flat and he has been great and incredibly helpful every step of the way. You can tell he really loves his job, and I appreciate that a lot!!
5/5
TrustpilotRecord breaking customer service in my…
Record breaking customer service in my opinion.I delt with Fatmir Dedei in my search for a rental property.I was very impressed by his professionalism and efficiency.
Agent replied · 24 December 2024
Thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
5/5
TrustpilotZoe and the renewals team are really…
Zoe and the renewals team are really helpful.They give good advice and are quick to respond. Have been using Martyn Gerrard since 2014 and the service has always been excellent
Agent replied · 24 December 2024
Dear Mark. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our renewals team wishes you the best of luck and looks forward to working with you again in the future.
5/5
TrustpilotI met Adam in this agency
I met Adam in this agency, who was so nice and helpful. He truly went above and beyond to help me find the perfect property. Initially, I viewed a property that I didn't like, but he quickly found another great property for us.
5/5
TrustpilotVery good experience
Zoe is professional, efficient, friendly and goes beyond to get the job done! We couldn't have had a better support
5/5
TrustpilotBruvis, Umit and Jamie, Barnet estate agents
The estate agents Umit and Jamie, led by Bruvis have been so helpful, for the whole of the time they have managed the sale of my property. From explaining the selling process to keeping me updated with potential buyers, they have made the experience so much less stressful than it could have been. I would definitely recommend the Barnet branch to friends and family.
5/5
TrustpilotFantastic
Martyn Gerrard Crouch end is amazing. Zoe Sophocles was fantastic and kept me updated all the time. I’ll give her a 10 out of 10.
5/5
TrustpilotGreat Service
If you're looking for an agent who offers honest guidance and exceptional service, I highly recommendKevin. His expertise and professionalism truly stand out.
Agent replied · 24 December 2024
Thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotResourceful, tenacious and communicative
Resourceful in finding a buyer for us, and tenacious in keeping that buyer interested throughout the long process of sorting out problems and getting the house in good shape. Kept us fully informed at all times - and chased us when that was necessary.
1/5
TrustpilotDo NOT recommend!
3 failed exchanges and 1 breach of contract on the completion date. Do not vet their buyers very well and do not take ANY responsibility for said buyers.
Agent replied · 24 December 2024
Dear Simon, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotI would recommend Kevin at Martyn…
I would recommend Kevin at Martyn Gerrard to everyone. I would recommend Kevin at Martyn Gerrard to everyone.
5/5
TrustpilotHelpful
Hossein has been ever so helpful. He is very reliable and can count on them to help you regarding any matter!
5/5
TrustpilotRowland Slinn and his team provided a…
Rowland Slinn and his team provided a very thorough and professional service in the marketing and sale of my property.R Hussain
5/5
TrustpilotQuick to respond - good communication
We recently bought a property in Kentish Town via Martyn Gerrard. They were very helpful, and always responded quickly. Annie and Mark were excellent. Many thanks :-)
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Tell us what you need and we'll put you in touch. Martyn Gerrard Winchmore Hill hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Enfield.
