5/5
This shop Carrie's a wide range of products including fresh foods, kitchen ware, cheeses and of course frozen food
Agent replied · 16 April 2026
A lovely review, but unfortunately it must relate to someone else, as we are an estate agent.
Trusted Agent profile · Enfield
★★★★★
96 reviews across 2 platforms
181 Chase Side, Enfield, EN2 0PT
James Hayward's office in Enfield, at 181 Chase Side, is rated 4.4 out of 5 across 96 reviews on two platforms, including 95 Google reviews rated 4.4.
Every review we hold for the Enfield office, from every platform, shown as written. First names only.
5/5
This shop Carrie's a wide range of products including fresh foods, kitchen ware, cheeses and of course frozen food
A lovely review, but unfortunately it must relate to someone else, as we are an estate agent.
5/5
FANTASTIC SERVICE! I recently completed on the purchase of a property with James Hayward. It certainly wasn’t as straight forward as it could have been (no fault of the company) …
Thank you so much for your kind words. We really appreciate the feedback and are happy to know, we were a reassuring presence whilst you were purchasing your property. We wish you all the very best for the future.
1/5
Don't sell via these crooks! recently made a cash offer on a property which ended up selling for 10% less than my offer to someone who paid cash to the the agents to secure the deal for themselves.
For some reason, we have just come across your comments on Gogle, which are very disturbing and possibly slanderous. We take these allegations very seriously. We have looked at all our records and have been unable to find your details. Can you please contact the office to discuss this further with one of the directors Julian or Stirling; alternatively, let us have your contact details.
1/5
Very disappointing service, poor communication about availability and shocked in the attitude of leaving when we had a booked viewing appointment. I have never experienced attitude like this before...and will be reporting bad review for this estate agent across all platforms and review sites. After making arrangments to arrive and left with a message stating "had to go to deal with another viewing" is ridiculous and cannot urge potential property buyers enough to stay clear of dealing this estate agent. I was rathet looking to review with a minus 1star but could not see negative available to choose. Will never deal with or advise anyone to deal with this estate agent in any way. Dont waste your time!
1/5
Firstly they use the company ‘Rentguard’ to do intrusive referencing checks. If you don’t know Rentguard you should look them up. I am self employed and have rented in London for the past 10 years in various different flats and houses. After failing their so called “referencing” checks I then offered, as I have with some other letting agencies in the past years, a 6 months payment up front offer on a property as a proof of my ability to pay the rent. My problem is not with this company declining my offer, although that is of course very annoying, but the way in which I was treated by the company. I had to call and email their office and chase after one particular staff member every single day for over a week just to get answers and to eventually be told “sorry no” over text. I never expect too much when it comes to estate agents but this agency is one of the least understanding and most careless of them.
5/5
Great experience! It was so refreshing to have a really good and communicative Estate Agent. Can't recommend James Hayward highly enough really. John and Julian were always helpful and easily contacted. Everything was actioned quickly. Many thanks
5/5
Great experience with this estate agent. Helpful, polite and proactive staff - they quickly found a buyer for my property and assisted throughout the process making it stress free. Thanks Stirling and Dee!
5/5
My thanks to all the team who were involved in our sale in EN2 during this difficult time, they took us through the stages that were obviously more demanding than usual and made this as stress free as possible. Highly recommended.PositiveResponsiveness
Thank you so much for your kind words. It means a lot to the office to know that we have been able to help in these unprecedented times and ensure a positive outcome all round.
5/5
When you get service from an estate agent the first thing you are concerned with is the feeling of 'trust', and in that regard, we are very lucky to have been served by the Enfield office (181 Chase Side). We've purchased our house by their help. We find the staff in the Enfield office, in particular, Stirling Clark, highly professional, highly trustable, quick/responsive, positive and highly helpful. thanks again guys for everything Dr Ali Sahin
4/5
I decided to go with James Hayward to sell my flat after reading their reviews on here. I was not disappointed. From the outset I felt that I was in good hands - the guys are very knowledgeable, reassuring and professional. My flat sale was relatively trouble free, and when there was an issue with the original buyer the team immediately got on it and found another buyer within days. I'd definitely recommend using James Hayward, the entire team are very personable, helpful and clearly know what they are doing - and are very good at it.
5/5
Very impressed with the team at James Hayward who helped us sell our house in Enfield. They are very knowledgeable, experienced and work very hard. We had most of our dealings with John and Julian who were both excellent but Stirling helped us on a few occasions as well, e.g. he did our valuation and advised on what to improve around the house before putting it on the market. They seem to work well as a team and communicate very well with each other and with other agents in Enfield and further afield to help you stay up-to-date with how your sale is progressing. I would highly recommend them to anyone wanting to sell a house.
5/5
James Hayward Estate Agent in Enfield are not from the same mold as other agents..these guys actually care about their Vendors, go beyond their duties to ensure both parties are happy, price properties fairly and don't just look after "Cash Buyers" or "Investors". We purchased a property that was owned by a lady of 93 years young and they genuinely cared about her well being, ensuring she got the best price for her home and helped her to make the best decision on who to sell to, that being us :) They helped find the seller a retirement apartment too and i hear that she is very happy there, as we are here! They also put both parties in touch with a decent removal company. Since then they have helped my mother in law purchase a property and will also help as rental agents for her. I only wish that we had sold our first property through them, unfortunately we chose a lesser agent in Lancaster Road area who seemed to care more for the buyer rather than the vendor who is paying their fee! If only there were more agents like James Hayward, buying and selling property would be a pleasure, this is how it should be done!
5/5
A company with excellent local knowledge. Highly professional and friendly. Julian and staff were easily accessible and extremely helpful. All this resulted in a successful sale. Would recommend without hesitation.
Hi John, We really appreciate you taking the time to post this review and are so happy that we were able to achieve the desired result - the sale and more importantly, a happy client. thank you once again.
5/5
We've used James Hayward for two house moves and would highly recommend them - they offer a really personal and friendly service and provide good, honest advice. Thanks so much!
Thank you very much for your kind words. We are so happy that your experience with us was positive. Good luck in all your future endeavours.
5/5
This shop Carrie's a wide range of products including fresh foods, kitchen ware, cheeses and of course frozen food
A lovely review, but unfortunately it must relate to someone else, as we are an estate agent.
5/5
Many thanks to Julian and his team for selling my mum's house. Professional throughout, great service and great communication. I would highly recommend James Hayward Estate Agents.
5/5
Just purchased a property through James Hayward and found the staff excellent. Julian and Dee were very helpful and understanding. Great team.
1/5
Definitely he needs learn how to talk customers , very arrogant and rude, do not sell your property with the cowboys
5/5
Thanks Julian, Vigorously pursued the chain to get the exchange done within deadlines, good communication skills and always keep us informed. Recommended.
5/5
Great service, Julian was a pleasure to deal with and very professional throughout the whole process.Excellent service. Thanks for all your help.
5/5
Very professional service combined with a friendly and cheerful manner that took the stress out of selling our house in the strangest of times. Great work guys!
Thank you so much for your review and once again we are really pleased we were able to get you through the process with a happy and stress free ending. We wish you good luck for the future.
1/5
Very Poor service. Was 10mins late due to traffic on the A10 and the saleswoman left after it took me 45minutes to get there. Cannot believe there was no leniency what so ever. Would never look at purchasing a property via this company. Very poor service. If i could give Minus 10 i would. I do not recommend this company at all.
5/5
Unbeatable , everything you could expect from an Estate Agent. Julian & Sterling are professional from start to finish and always have time to listen
Thank you so much for your kind words. We really do try to ensure the process of buying and selling a property leaves you with as little stress as possible and if we have achieved this, then we are more than happy. Always here to listen and help.
5/5
James Hayward managed to get more money out of us than we wanted to pay. We are the buyer, so I guess as a seller that's pretty much what you want!! They are a very popular estate agent and they have very knowledgeable people. The 3 J's (Julian, John, and JStirling) of James Hayward work hard and you won't go far wrong with them. 5 *'s!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
James Hayward's Enfield office has 96 reviews across two platforms: 95 on Google, 1 on Facebook.
James Hayward Enfield is rated 4.4 out of 5 across all 96 reviews, and 4.4 out of 5 on Google from 95 reviews.
James Hayward Enfield, 181 Chase Side, Enfield, EN2 0PT.