Every review we hold for the Enfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleNot usually one for reviews, but credit where credit is due.
My recent experience with Julian, Stirling and John has certainly dispelled the myth that all estate agents are charlatans or cowboys.
Not the case with James Hayward, these guys know their stuff.
John Panico in particular, clearly has the expertise and local knowledge that made me feel that I was in the right hands.
The honesty, commitment and professionalism from John and the team made the whole process as stress free as I could have wished for.
Not only are they a credit to their profession, but in my opinion as a born and bred resident of Enfield, a credit to the community.
Well done chaps, keep up the good work.
Liz · 11 June 2016
★★★★★ 5/5
GoogleJohn and the team handled the sale and purchase of a flat for my parents, after previously selling and buying houses for myself. They are ultra professional and go the extra mile to make sure my parents were confident in their service and handled every step of the journey so it couldn't have been any easier. John was always on the case and exemplifies what a decent and hardworking agent should be, he goes way past what is the norm and as such I cannot recommend him enough.
David · 11 June 2016
★★★★★ 5/5
GoogleI recently purchased a property through James Hayward and would highly recommend them.
John Panico showed us quality properties that suited our criteria and helped us find our perfect place. He was friendly and informative, and kept the momentum up when we had our offer accepted so that 11 months later when the chain was finally complete we could happily move into our property.
Many thanks to John, Stirling and the team at James Hayward. I was also impressed with the charity work that they do, well done.
Isobel · 11 June 2016
★★★★★ 5/5
GoogleJames Hayward have recently done a sale and purchase for my elderly mother. John Panico was our main contact and he could not have been more helpful. The service from the whole team was exemplary and it was evident from the first meeting that they prioritise the client's particular needs and circumstances and really do give a personal service. John kept us informed regularly, and is clearly experienced, knowledgeable and realistic. He even phoned a couple of weeks after the move to see how my mother was getting on, which she and we really appreciated. My sister and I have dealt with quite a few estate agents over the years and we both agree that James Hayward,and John Panico in particular, are the best we have come across.
Elizabeth · 12 June 2015
★★★★★ 5/5
GoogleJames Hayward is one of the best Estate Agents in Enfield (if not the best). They are very professional and committed to providing an excellent service. I consulted John when I wanted to buy a property and also when I was planning to sell my house. He was absolutely fantastic; he answered all my questions clearly and and made me feel at ease during what is normally quite a stressful time for lots of people. John and the team are amazing at their jobs. They made the process much easier for me and I will always be grateful to them for that.
F · 13 November 2014
★★★★★ 5/5
GoogleJames Hayward is one of the best Estate Agents in Enfield (if not the best). They are very professional and committed to providing an excellent service. I consulted John when I wanted to buy a property and also when I was planning to sell my house. He was absolutely fantastic; he answered all my questions clearly and and made me feel at ease during what is normally quite a stressful time for lots of people. John and the team are amazing at their jobs. They made the process much easier for me and I will always be grateful to them for that.
Funmi · 12 June 2014
★★★★★ 5/5
GoogleThe most pleasant, accommodating and honest letting agents I've ever dealt with. Warren is great - as tenants we were never made to feel like we were way down the pecking order of priorities like we have with most other agencies.
Tom · 10 June 2020
Agent replied · 11 June 2024
Sorry for this tardy response; Thank you for your kind words, it is always nice to receive positive feedback
★★★★★ 5/5
GoogleI have recently sold my property with James Hayward and found everyone there exceptionally helpful, knowledgeable and willing to assist with every situation. John and the team are a very friendly group of people willing to go that extra mile in order to ensure that everyone involved is kept in the loop and happy with what is going on. I will definitely use them to sell my next property even though I am moving out of the area.
Recently · 12 June 2015
★★★★★ 1/5
GoogleHad someone come and value my home. He came with a property valuation sheet concerning my flat (with the wrong year built on it). Reading between the lines (and I could be wrong) but basically wasn’t interested. Made me feel like my flat was rubbish as it was in a council tenement. I showed interest in one of the properties they were selling and he was quick to tell me someone was already intested in it (it’s still on Zoopla) and no agent would entertain me looking at properties unless mine was under offer already. Id rather pay my commission elsewhere.NegativeQuality
Andry · 27 August 2021
Agent replied · 11 June 2024
Dear Andry,
I`m very sorry that you felt that way, to the contrary we would have loved to market your property and try and find you a new home. With regards the property that you were interested in it was under offer and in the hands of the solicitors but the websites are not always updated until survey has been booked. With regards viewing property when not on the market a lot of vendors are asking for people to be on the market or under offer or first time buyers, we just take instructions from our vendors.
★★★★★ 5/5
GoogleStirling and his team were brilliant throughout the entire process of selling our house. Very professional, efficient and friendly. Great response times and efficiency when dealing with queries. Would not hesitate to recommend!
Oksana · 10 June 2021
Agent replied · 11 June 2024
Thank you so much for your very kind words. It means so much to know that we helped make the process of selling your house a positive memory and we hope you will be very happy in your new home.
★★★★★ 5/5
GoogleJulian, Stirling and the team went above and beyond to make sure our sale and purchase went ahead. We are very happy in our new home - thank you!PositiveResponsiveness, Quality, Professionalism, Value
Annie · 10 June 2021
Agent replied · 11 June 2024
Hi Annie,
sorry it has taken so long to reply but we just wanted to thank you for your lovely words and are glad you found a house to make you happy.
★★★★★ 5/5
GoogleThank you - Stirling, Julian and Dee. Best Estate Agents I have dealt with ever ! They maintained the momentum of the Sale and with exceptional professional and efficiencent manner. The positive attitude and humour made it feel very easy when it got difficult. Always contactable and kept in the loop. Highly recommend.
Rupal · 16 April 2023
Agent replied · 11 June 2024
Thank you very much Rupal for your kind words. It means a lot to be able to help people out and make the process a bit easier. Wishing you all the best.
★★★★★ 5/5
GoogleJames Hayward found a buyer for our house very quickly.We found all the staff to be exceptional both with viewings and when we needed any information.They know the local market inside out and I would highly recommend their services to anyone looking for an excellent estate agents!
Thank you
House · 10 June 2023
Agent replied · 11 June 2024
We would like to thank you very much for this lovely review and are so glad that we were able to be of help. In this business that is all we could hope for.
★★★★★ 5/5
GoogleI am utterly delighted to express my gratitude for your exemplary services! JH proficiency and dedication have been absolutely outstanding throughout our journey and a genuine commitment to finding the perfect home for us. …
Supun · 16 April 2024
Agent replied · 11 June 2024
Apologies for this late response to your lovely review. We are very appreciative of your remarks and are glad that your experience with us was so positive. May we take this opportunity to wish you luck with your new home, in which we hope, you will make many happy memories.
★★★★★ 1/5
GoogleThis shop on Lancaster Road is a charity shop, not an estate agent. I know this because I went there to speak to someone about my property and was shocked to find a completely different shop and no agent in sight. I ended up going down the road to another agent. Fraudulent listing I'm afraid.
Lawrence · 11 June 2019
★★★★★ 5/5
GoogleExceptional service. Julian and his team achieved an early problem free sale on my property but unfortunately wIth my purchase through another agent, I had a lot of problems. But the team at James Hayward were always supportive and helpful through a very stressful time right up to completion. They really went the extra mile.
Maureen · 11 June 2019
★★★★★ 5/5
GoogleFantastic service from start to finish. Great communication and kept in the loop at all times! I can’t fault the service I received from Stirling and Dee when in the process of selling my flat.
I needed to find a agent that I could trust and keep me up dated as I don’t live local to Enfield, and they succeeded!
Would recommend, 5 star service! Thank you .
B · 10 June 2020
Agent replied · 11 June 2024
Thank you so much Rebecca. Reviews like this are never not appreciated and we are glad to have helped out.
★★★★★ 5/5
GoogleI have been dealing with James Hayward for a few years now, firstly to let out and then to sell my flat. They have always been totally professional and very responsive to my many requests. A real pleasure to deal with, and I would definitely recommend.
Neil · 10 June 2023
Agent replied · 11 June 2024
Dear Neil, Thank you so much for your very kind words; we really appreciate the feedback and it has been a pleasure dealing with you too, over the years.
★★★★★ 5/5
GoogleWe have recently sold our house with James Hayward and can't recommend Julian and team high enough. The friendly, honest and calm approach towards everything needed to sell was paramount. Communication at all times was impressive and we were never left hanging wondering what was going on. Thank you!
Sarah · 10 June 2020
★★★★★ 5/5
GoogleMany thanks to Julian and the team who handled the purchase of my brother's retirement flat and the sale of his house. If only all things in life could go so smoothly and be handled with the same professionalism shown to us. I would gladly recommend Justin Hayward to anyone who asks.
Roman · 11 June 2018
★★★★★ 5/5
GoogleHave just sold a property with James Hayward and have been so impressed with communication and service from Julian.
The process has been very smooth and stress-free.
Friendly, professional, first class and always helpful throughout.
I would highly recommend Julian and James Hayward Estate Agents.
Lynda · 10 June 2020
★★★★★ 5/5
GoogleIf you're looking to sell a property in Enfield I would highly recommend James Hayward. They employ the services of a professional photographer so our flat looked fabulous and got us a buyer quickly and for our asking price. Thank you Stirling, Julian, Lucy and Dee.
Vinay · 11 June 2019
★★★★★ 5/5
GoogleWe would like to thank Stirling, Dee and the rest of the team @ James Hayward for the Sale of our property they were Supportive, Professional and understanding of their Clients needs, brilliant service well deserved 5 stars. Would recommend without a doubt.
Martine · 10 June 2020
★★★★★ 5/5
GoogleMy sale was proving to be complicated due to planning technicalities but Stirling dealt with all parties and solicitors so professionally that we exchanged. I know if these issues was left to other estate agents the sale would of fallen through as other agents are not pro active or committed.
A huge thank you
Mark · 10 June 2020
Agent replied · 11 June 2024
If we made anything easier for you, we are delighted. Thank you for your kind comments. Wishing you luck for the future.
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