Trusted Agent profile Β· Enfield
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526 reviews across 3 platforms
213-217 Hertford Road, Enfield, EN3 5JH, EN3 5JH
Equity's office in Enfield, at 213-217 Hertford Road, is rated 3.4 out of 5 across 526 reviews on three platforms, including 302 Google reviews rated 4.6.
302
Reviews on Google
This office
29
Reviews on Facebook
This office
195
Reviews on Trustpilot
Business-wide
Every review we hold for the Enfield office, from every platform, shown as written. First names only.
5/5
GoogleMy experience of using Equity compared to other agencies was superb, and I genuinely felt the agency had my interests in mind with the help of Saby and team, in helping me choose a tenant.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleFantastic service with Equity. Saby was really helpful with our search for a two bed flat in the Enfield area. Really professional and always available when we needed her. We managed to move in really quickly too.PositiveQuality, Professionalism
5/5
GoogleGood company and Nice staff Specially the person who was helping me His name is James is really Kind and understanding very helpful well mannered Person And really Good company Thank you equity π β¦
5/5
GoogleI am very pleased with the customer service, all the staff is very professional and friendly. Especially I can say big thank you to Gina for her help during all the way to find and to rent a house. Thank you!
5/5
GoogleBilly Hobbs has been amazing during our current process of purchasing a property. He's not only been flexible but has gone above and beyond the call of duty, he's someone you can rely on and I can't recommend him enough!PositiveResponsiveness, Professionalism
1/5
GoogleA terrible experince with this agent in the first call. Not necessary to lose time for the next steps.
5/5
GoogleI dealt with Saby mostly throughout my experience with equity estate. She was very professional, responsive and helpful. She kept me updated throughout my experience and made sure I was happy overall.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleAndroulla is always ready to help with tenants. I find her to be extremely efficient and professional and would strongly recommend her. Many thanks Androulla, you are a star! Mary Christo.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleA very joyful and easy experience with this agency. Would recommend to anyone. Saby was an absolute pleasure to deal with, and she really helped a lot. A big thumbs up to Equity.
5/5
GoogleWonderful agents, agent Gina was very helpful and supportive, everything went really quick. I would highly recommend this company for everyone who wants to rent or sell property. Thank you for making us super happy!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI rang up as I was interested about a property, I spoke to a very lovely lady whoβs name was Aaliyah. She was so helpful. This is the first time I have ever rang about a property as it is my first time looking for a property. Aaliyah spoke me through everything I needed to know and I felt comfortable asking questions as she was happy to answer them. I am very happy with the way Aaliyah helped me and feel a lot more at ease when it comes to property hunting.PositiveQuality, Professionalism
5/5
GoogleI had a property which was previously let and had since received a refurbishment, instead of returning to the previous (unhelpful) Agents, I did the rounds and interviewed the local Agencies (including the previous Agents) to assess who I would use. Marks attitude and interest towards taking on the property impressed me as did the 'lack of comparison" with the other Agents in the same catchment (unlike his competitors). I put the property in his hands as fully managed, I was pleased with the way that he handled the property, feedback from my tenants has always been positive and any issues are dealt with promptly within my expectations. Thus when I was in the fortunate position to invest in further property it was a natural decision use his management. A very professional service with a good attitude to both Landlord and Tenants, and a set of fees that includes more than that of many larger more established firms, but considerably less expensive. They certainly get my double thumbs up.
5/5
FacebookSince renting a property through Equity, I have received an efficient service from Androulla. Androulla is always my go to person when any queries or concerns arise and has always done her best to support me with whatever my issues have been.
5/5
GoogleThey are very very responsive and professional. I would recommend them any day, anytime. The whole team is wonderful especially Androulla and Saby... Thank you so much Equity.PositiveResponsiveness, Quality, Professionalism, Value
1/5
TrustpilotFull of scamers
Full of scamers, racists and hate.
1/5
GoogleVery rude staff probably they given themselves them stars stay away ftom Them
We are sorry that you have felt the need to leave this review. Please kindly note that reviews should only be left by genuine customers. You were asked not to park in our private car park, which was blocking our fire exit, whilst you carried out your shopping in the supermarket next door. There are numerous signs making people aware that the car park is for customer use only and you were not happy at being asked to move your car. We have reported this to Google as this is not a genuine review.
5/5
GoogleFrom start to finish James was brilliant , he kept us in the loop of everything that was going on , I would recommend this agency 100% , thanksPositiveQuality, Professionalism
5/5
GoogleWonderful agent, fantastic service big thank you to Naz who was very helpful, friendly and supportive throughout the process of renting. I highly recommend this state agency.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleReally good experience with equity estate. All of them are very professional and know their stuff. Saby is very nice and friendly
5/5
GoogleFantastic experience with equity from start to finish, communication was great and would highly recommended, Darren in particular was brilliant throughout the process and always keeping us updated, an absolute asset to the company! Helen also was fantastic and very professional and helpful throughout the sale, thank you equity.
5/5
GoogleI first used Equity back in 2006 to sell my house in EN2. They hadn't long opened the first office in Lancaster Road and it seemed logical to use an Agent who was so close to where we lived. The house sold quite quickly, achieving close to the asking price. Since then I've purchased a small number of local properties, some from Equity themselves, and continue to use the business to manage my portfolio. Mark Szumski runs a tight ship and seems to take real pride in his work, the same attitude filtering though all of the other members of staff that I've been involved with. I can't sing their praises enough and look forward to working with the Sales, Lettings and Management teams in the future. A great example of a local community Estate Agent built from the ground up to what it is today. Mark GrovesPositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleI had a viewing arranged for today on a 2 bed flat on Brimsdown Avenue EN3. As expected the agent called me in the morning to confirm my attendance to which I confirm I will still be. I arrived at the viewing 5 minutes early but the agent wasnβt there. 10 minutes later I got frustrated and called the office but like always no one picked up. I then left because I refuse to deal with such utterly unprofessional agents. Itβs their duty to at least let you know if theyβre running late.
1/5
GoogleNot pleased with their service. Dealt with a staff member named Jamie Szumski and he came across very judgemental and rude from the get go and extremely unhelpful. Highly recommend that this place train their staff on tact and etiquette, because current levels is below standard.
5/5
GoogleQuick response,great team work and good human relationship.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Equity's Enfield office has 526 reviews across three platforms: 302 on Google, 29 on Facebook, 195 on Trustpilot (across the whole business).
Equity Hertford Road is rated 3.4 out of 5 across all 526 reviews, and 4.6 out of 5 on Google from 302 reviews.
Equity Hertford Road, 213-217 Hertford Road, Enfield, EN3 5JH, EN3 5JH.
