Trusted Agent profile · Enfield

Bairstow Eves Enfield reviews

3.3

★★★★★

813 reviews across 2 platforms

59, Southbury Road, Enfield, EN1 1PJ

Bairstow Eves's office in Enfield, at 59, is rated 3.3 out of 5 across 813 reviews on two platforms, including 212 Google reviews rated 4.6.

Google logo

4.6 / 5

212

Reviews on Google

This office

Trustpilot logo

601

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Enfield office, from every platform, shown as written. First names only.

5/5

Google

Jodie Langston is so helpful ! she goes above and beyond she wasnt earning from me as they didnt even manage the property . They found me a tenant and she couldn't be more helpful when I wanted to serve notice was always there for me when I need help and advice that a good agent ! not someone just helping because they're getting something in return ! I would use them again always because of Jodie more people need to be like her in this world she a credit to your company ! that why I have given her 5 stars ! thanks again Jodie lovely person ! x

Bridalicious · 22 June 2017

5/5

Google

Darryl who is the manager at bairstow Eves gave a fantastic service from the beginning to end on the sale of my property. The team was very highly professional and accomplished a quick sale on my home which was extremely impressive. They were focussed, organised and worked to a very high standard. I would definitely recommend Bairstowe eves enfield to all my friends and business colleagues who want to sell their property in the borough. Highly recommended. Thanks again to darryl and team for providing a 1st class and efficient service on selling my home. Donna, enfield

Donna · 22 June 2017

5/5

Google

I was very satisfied by all the staff at Bairstow Eves in Enfield Town, as soon as you walk in the door they are very welcoming and create a comfortable environment to be in. I would especially like to thank Shakir Ahmed for all his hard work in helping me and my family with our property. He is very polite, has great communication skills, is very warm and has given us such good advice that it was so easy for us to finally make a desicion. I would also like to thank Darryl and Nicholas who were also very helpful and respectable. (thanks for the coffee Darren) I would definatley recommend Bairstow Eves in Enfield Town as one of the best estate agents I've been to, and you will not be let down by their 10/10 service. Thank you!! From Shqiponja and family

Shqiponja · 22 June 2017

5/5

Trustpilot

Very happy with Purley Branch

The start of the process was excellent as Bella got my property on the market really quickly and I soon had viewings and accepted an offer. Unfortunately, the process then all went a bit wrong once it went to the solicitors. Frustration was mounting rapidly but the advice I was given from Bella and James was, in retrospect, absolutely right and I'm glad I stuck with it. They were instrumental in getting the problems resolved and the sale has now gone through. Later than hoped but I can now see that given the issues this really was as quick as it could have been so I'm very happy.

Customer · 8 June 2017

5/5

Trustpilot

Great service from Kevin at Norbury branch

Kevin Velaj worked so hard for us with great advice, honest valuation and excellent communication.

A · 16 July 2026

5/5

Google

The service we recieved from Ferooq and Regggie was excellent. We were constantly updated on the sale of our property and they made the experience as pain free as possible. I would defiantly use them again with future property sales or purchases

Janina · 21 June 2020

Agent replied · 20 June 2024

Thank you for your superb 5* review of the great service you received and it is a pleasure to read that you would thoroughly recommend the Bairstow Eves team. Best wishes, Lucy.

1/5

Trustpilot

Non existent communications or professionalism.

We initially contacted this estate agency through Rightmove for a property valuation, and they were quick to respond, which led us to book an appointment. After the call, we received several follow-up messages confirming the scheduled time, including one on the day of the appointment. Unfortunately, no one showed up.I called the Romford branch directly, but only reached an answering machine. I left my details, expecting a call back, but that never happened. I even followed up with an email and checked my junk mail just in case, but received no response.This experience was highly disappointing. The lack of communication and professionalism was frustrating, and I found them to be very unreliable. I would advise others to avoid this agency.

Mr · 6 September 2024

5/5

Google

Absolutely wonderful Was looking for a flat/house at short notice they found places for us and they kept in contact if other places fell through lucky enough they managdd to find us a place with plenty of room and We are very great full

Kenny · 5 November 2024

Agent replied · 12 November 2024

It’s really lovely to read another 5* review Kenny. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.

5/5

Trustpilot

Ms Sophie Buckthorpe

Ms. Sophie was so helpful throughout the process and she was so kind and supportive to clarify my small concerns promptly. Absolutely she is an asset for the company. Thank you so much for your support Sophie

Swapna · 8 June 2024

5/5

Google

Shahnaz was very helpful to find our home. Highly recommended

Anju · 21 February 2024

Agent replied · 20 June 2024

Thanks for the wonderful 5* review and recommendation Anju! Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Corrupt Liars

Trying to buy a house. Lied continuously for a week that the seller hadn't got back to them, when I spoke to the seller, he told me they'd arranged new viewings. They never get back to you and seem very disorganised.They also try to sell you their own mortgage advisor and tell you that using them will give you an advantage.There is a reason their nickname is B*****d Thieves.

Anon · 1 May 2021

5/5

Google

Very good service and lovely people. Thank you to Sarshar Darzi for his amazing help and dedication.

Rita · 25 August 2023

Agent replied · 20 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

put the phone down on me after hearing…

put the phone down on me after hearing my name. I assume its not the ideal name for a Tennant. unprofessional group of people, I'd rather be homeless

Muhammad · 24 March 2026

5/5

Trustpilot

Great service

My agent Eilish is really great. I can’t thank her enough for all her help. She is quick and responds to my emails. Im very grateful for her.

Ayeisha · 9 October 2024

5/5

Trustpilot

Professional, Efficient & Friendly staff (Rainham Branch)

Professional, efficient and friendly service. All the staff at the Rainham Branch of Bairstow Eves have been outstanding and a pleasure to deal with.I originally used a lesser known estate agents, who did have cheaper fees, but I received a very poor service and consequently with no sale of my property. You really do get what you pay for.Being very apprehensive with estate agents in general, I decided to give Rainham (Essex) Bairstow Eves branch a try.They were absolutely brilliant and I cannot fault any of their staff.Thank you, Chris and your first class team.

Paul · 1 August 2024

1/5

Trustpilot

KEEPING MY 3500 GBP (deposit & partial rent) for no reason

Partial rent & deposit is still not paid to me in more than 100 days after leaving the rented property on 31st March 2024. I had to leave the rented property early to move to mortgaged house. I have paid them 1500 GBP their non-sense early contract exit and property ad fees; still they are shamelessly keeping my partial rent (paid rent for full month April) and deposit of 2000 GBP, which is nearly 3500 GBP. I was not expecting their service to be the worst in the market. I am going to report to property ombudsman for sure. NO ONE SHOULD USE THEIR DISGUSTING SERVICES.

Irfan · 15 July 2024

5/5

Trustpilot

I can’t fault Lauren😊 sales negotiator…

I can’t fault Lauren😊 sales negotiator at the Hucknall office. She is friendly, professional and very knowledgeable in our house search. Nothing is too much trouble for her and although I have only met her the one time, she has left a lasting positive memory. Thank you Lauren

Sonia · 19 July 2023

1/5

Google

Truly an awful experience, they got me to sign the contract and even told me to put the utilities into my name and then informed me the current tenants were not leaving. When I asked for my holding deposit back they promised it within 3 to 5 days and on the 6th day I'm still waiting. You'll understand why estate agents have such a poor reputation once you deal with these guys. Avoid at all costs if you value your sanity. Truly awful experience.NegativeProfessionalism

Ben · 24 August 2021

Agent replied · 20 June 2024

Hello Ben, Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations

1/5

Trustpilot

Not real good approach

Otgene · 20 August 2026

4/5

Google

Thanks to Joanne and Jodie in the Enfield branch ( and the entire team) for the service you have rendered to me for over 10 years, couldn't have asked for anything more!

Frank · 21 June 2021

Agent replied · 20 June 2024

Thank you for your 4* review and great comments! Best wishes, Scott @ Customer Relations

5/5

Google

We want to thank Bairstow eves and especially to Genta Bala. She showed us around the property we were interested in, her friendly and professional personality made the viewing easy, comfortable and a stress free experience! She knew a lot about the property and it made us feel very positive about finding our place. While we haven't found the right place to move to, Genta as well as Daniel remained in contact, updating us new properties to let. Thank you once again!

Josephine · 21 June 2021

Agent replied · 20 June 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.

5/5

Google

Sterling service from John and his team at Enfield Branch. John was always available and ready to help in progressing my sale. Would highly recommend John and his team!PositiveResponsiveness, Professionalism, Value

Tube · 24 August 2021

Agent replied · 20 June 2024

Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations

1/5

Trustpilot

I would advise everyone to avoid …

I would advise everyone to avoid Bairstowe Eves Great Barr. We received very poor disorganised service in our case. It all started badly with them getting our property mixed up with another! It ended badly with it taking 5 months to sell to our very keen cash buyer. When this same property was purchased in 2003 it was all done in less than two and a half months, obviously Bairstowe was not involved.

Carole · 25 July 2017

1/5

Trustpilot

Wish I used an alternative agent.

Most expensive agent we had come to assess our property. Did the bare minimum at every step of the way and were not helpful in any way imaginable. Did not want to get involved in anything and we were left to do our own sales & purchase progression while paying a hefty premium for the privilege. My advice would be to avoid Bairstow Eves and use a cheaper agent, while you'll still have to do a lot of the legwork yourself, you'll save yourself thousands of pounds.

Alastair · 26 May 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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