Trusted Agent profile Β· Enfield

Bairstow Eves Enfield reviews

3.3

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813 reviews across 2 platforms

59, Southbury Road, Enfield, EN1 1PJ

Bairstow Eves's office in Enfield, at 59, is rated 3.3 out of 5 across 813 reviews on two platforms, including 212 Google reviews rated 4.6.

Google logo

4.6 / 5

212

Reviews on Google

This office

Trustpilot logo

601

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Enfield office, from every platform, shown as written. First names only.

5/5

Google

We had a very good experience and all the agents were very helpful. I would strongly recommend this branch to people looking properties in the area.PositiveProfessionalism

Od Β· 24 August 2021

Agent replied Β· 20 June 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

The sale should have been quite simple but sadly it was not! Stel and all staff were incredibly supportive and the sale were not have happened without there help . Thank you all so much.

Margaret Β· 22 June 2018

Agent replied Β· 20 June 2024

Thank you Margaret for your excellent 5 star review of Bairstow Eves in Enfield. It is brilliant to read that the team were incredibly supportive and managed to save the sale. Kind regards, Emma.

5/5

Google

Very friendly and ready to listen. Shanaz, Sasha, Jodie.....all nice.

Esther Β· 21 June 2023

Agent replied Β· 20 June 2024

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Had a viewing with kylie turu Williams…

Had a viewing with kylie turu Williams on Monday afternoon and from there very fast process, got the place by Friday, fantastic service from this lady would highly recommend πŸ‘

Danielle Β· 28 March 2024

1/5

Google

Just sold our property with these. Shocking experience. No excuses for the amount of money they received. No communication throughout.

Margaret Β· 21 June 2022

Agent replied Β· 20 June 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Professional service

I called to arrange a viewing and the phone was answered in a timely manner by Amber. She was very helpful and professional throughout my interaction with her. Great service, thank you.

Wambui Β· 10 February 2024

5/5

Google

Great service and personal care from all the team there, most notably Dan, Genta, and Jodie. Thank you so much for your help with everything.PositiveResponsiveness, Professionalism

Z Β· 21 June 2021

Agent replied Β· 20 June 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Very lovely people they help us with everything.

Lorena Β· 26 July 2023

Agent replied Β· 20 June 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Really bad

Awful communication skills and agents are constantly contradicting themselves and each other. Rude to tenants, uncompassionate, really slow to sort out problems. The fees they charge are totally unethical as they provide such a terrible service. Wouldn't recommend to anyone, ever.

Lauren Β· 28 June 2023

5/5

Trustpilot

Just sold my property through Bairstow…

Just sold my property through Bairstow eves in Enfield . I cannot praise Reggie and Farouk enough .They went all out to help the transaction go smoothly and couldn’t help enough when I had an issue . I would definitely recommend them to anyone thinking of selling or buying a property . I am now in my dream home . Thank you so much

Sally Β· 30 September 2019

1/5

Trustpilot

Disappointed really and felt big time…

Disappointed really and felt big time let down .Poor communication, poor representation, I even being asked if I like to do the presentation on the house when it's their job to do it ,they have missed key points to present on the house .really theh are working with ppl with lack of training and desire of selling .Keep away ,and avoid using them .

Marius Β· 19 July 2019

5/5

Google

Very happy with the service I received from the team. It had to be completed in a short time frame and they chased and delivered, would recommend for either selling or purchasing

Alexander Β· 22 June 2019

Agent replied Β· 20 June 2024

Hi Alan, Thank you for the review and recommendation. I am pleased to read that the process was completed smoothly. Best wishes, Sarah

5/5

Google

We have bought our first home which can be a very stressful time. However Reggie at the Enfield branch was excellent and the whole process was very smooth and stress free.

Nikita Β· 22 June 2019

Agent replied Β· 20 June 2024

Many thanks Nikita, for your lovely 5* review of your experience with Reggie and the team at Bairstow Eves, Enfield. I'm delighted that your first home purchase was stress free and hope you are settling into you new home. Best wishes, Tracey.

5/5

Trustpilot

I was fortunate to have the services of…

I was fortunate to have the services of Stephen Branch Manager of Bairstow eves Wanstead E11 to sell my property. Stephen has a wealth of knowledge and contacts within the property sector.He was always professional and efficiently dealt with any queries that occurred during the selling process. He certainly made everything far less stressful. I can’t praise him enough

Angela Β· 22 October 2020

1/5

Trustpilot

We used Bairstow eves in leytonstone to…

We used Bairstow eves in leytonstone to sell our property. The service was terrible, they put no effort in to the advertisement on zoopla and right move. They showed no enthusiasm during viewings and overall service was poor. Do not use them. Wasted 6 weeks of our time.

Sahina Β· 16 August 2022

5/5

Trustpilot

Will be a returning client

Easiest and most seamless experience with these guys. Regular updates from Justin and Jamie, and if anything, driving the sales forward. Can’t thank the company enough. Justin and Jamie, I appreciate your help

Kaz Β· 20 November 2023

5/5

Google

I have been living in the UK for 20 years but now I have not seen such staff, fantastic, kind and friendly. I quickly got the desired apartment. Thank you.

Daniela Β· 22 June 2019

Agent replied Β· 20 June 2024

Thanks Daniela for your 5* rating, best wishes, Mark

4/5

Trustpilot

Very helpful throughout

Very helpful throughout, whilst going through a stressful time. Sometimes it was difficult getting hold of someone, but that said I’ve had a successful outcome.

Kathleen Β· 29 April 2024

1/5

Trustpilot

You will regret ever contact this…

You will regret ever contact this company, very unprofessional, gimmick sales tactics to sign you up, once signed up, the property will be left unattended, they will deduct fees as they wish, they are only interested in fees that benefit them and not their customer. the English staffs can't even compose a simple email in English...100% cowboys

Ade Β· 6 December 2020

5/5

Trustpilot

Helpful friendly staff

Dealing with Bairstow Eves has been a lovely experience. The staff from the ladies in the office to the gentleman that came to put the sign up have all been extremely friendly and helpful. We would definitely recommend this estate agent and would in particular like to thank Jo and Lesley for all their help.

Elizabeth Β· 7 May 2021

1/5

Trustpilot

Defacing property

Have decided to drill a sign in to our fence saying our house is sold when it’s not even up for sale - have been told it will take a few days for them to come and take it down. Defacing property without permission.

Francessca Β· 24 November 2022

5/5

Google

Extremely efficient and professional service. The two young ladies who work there - Nadiyah and Jodie- are particularly good. They respond to queries very quickly and they get things done!

Nicholas Β· 22 June 2018

Agent replied Β· 20 June 2024

Good Afternoon Nicholas, thank you for taking the time to leave us your 5 star review of the efficient and professional service you received from our dedicated Bairstow Eves team in Enfield. It is great to read that Nadiyah and Jodie responded to queries very quickly and they got things done. Kind regards, Emma.

1/5

Trustpilot

They are not to be trusted

They are not to be trusted. Take a holding deposit still advertise the property. Badger and pressurize for paperwork. Then a week after taking the deposit and having already had all the paperwork for days ring and say that the Landlord has let it to someone else. They do not care about legalities or any potential clients!!!

Nikki Β· 17 September 2020

1/5

Google

Really disappointed with this company.

Yuma Β· 21 June 2023

Agent replied Β· 20 June 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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