Trusted Agent profile Β· Ely, Cambridgeshire

haart Ely reviews

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

660 reviews across 2 platforms

1a Forehill, Ely, Cambridgeshire, CB7 4AA

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haart's office in Ely, Cambridgeshire, at 1a Forehill, is rated 4.9 out of 5 across 660 reviews on two platforms, including 627 Google reviews rated 4.9.

Google logo

4.9 / 5

627

Reviews on Google

This office

Facebook logo

4.4 / 5

33

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ely office, from every platform, shown as written. First names only.

5/5

Google

Callum arranged viewings for us in our search for a property in the Ely area and we were very impressed with his professionalism and friendly manner. He is very competent and was able to provide us with all the information that we needed. We would highly recommend Callum at haart estate agents in Ely as we think he is an excellent Sales Consultant.

Sarah Β· 27 October 2022

Agent replied Β· 24 June 2023

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Branch Manager)

5/5

Google

Callum is great. The best estate agent I have worked with in Ely. Updates, phone calls are all part of the job, but rarely done so well. I wasn’t even a customer of Callum’s, but he took the time to take all my details, and get a grasp of what I was looking for in my next house. Keep up the good work Callum and team.

Sadie Β· 24 June 2022

Agent replied Β· 24 June 2023

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Branch Manager)

5/5

Google

My husband and I recently viewed a house for sale. Ellie showed us around the property and offered us a lot of information. She was professional, friendly and gave us plenty of time to look around and ask questions-Thank you Ellie

Nadine Β· 20 May 2024

Agent replied Β· 19 June 2024

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Senior Branch Manager)

5/5

Google

5 star rating: Hart gave exceptionally good advice re pricing the property and it was sold for over the asking price. The Open Day worked well for gathering substantial interest. Anna Smith worked tirelessly to maintain sale momentum; keeping in touch with all parties. She was readily available, even out of office hours and responded to e mails promptly. πŸ˜”She was effficient, reassuring and I can not fault her professionalism. I would not hesitate to recommend Hart. Thank you

Kate Β· 25 June 2019

Agent replied

Dear Kate Willi, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Ely estate agents

5/5

Google

I am very impressed with Haart Estate Agents in Ely. Olivia has been wonderful in keeping me updated with properties that may suit my budget and Callum was excellent in taking me to see properties that I was interested in. Nothing has been too much trouble for them. I will definitely recommend them to other buyers.

Elaine Β· 3 June 2023

Agent replied Β· 24 June 2023

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Senior Branch Manager)

5/5

Google

I could not have asked for any more from the team at Haart Ely, they have been amazing! After being let down by one of the online only estate agents (not worth the benefit of no commission to be honest), I called Haart Ely to value my house. By that weekend, Darren had visited, photographed and given me a price on the property. From the moment the property had been listed, Anna Smith has been in regular contact, making sure I was 100% informed and happy. Viewings came in thick and fast, and within 2 weeks I had accepted an offer from a cash buyer. The whole process of buying a house has been made so much easier by Anna and the team there, and despite Anna being away for a holiday I was still able to call and speak to branch manager Angelos, who still knew all about my house sale despite not having much contact with me before then. It seems like the whole branch is professional, friendly and knowledgeable when it comes to property. I would often contact Anna for updates rather than my own solicitor, because I knew I would get a quick response and a straight answer, and I have never been let down. If Anna isn't available when I call, I can guarantee that she will get back to me within the hour with a call or an email. In short, I can say this is easily one of the best estate agents I have dealt with. And not only that it is the wonderful staff, Anna especially, who make Haart Ely what it is.

Dom Β· 25 June 2018

Agent replied Β· 24 June 2023

Dear Dominic Vickers, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We appreciate your positive review about your recent experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We do hope we can be of assistance in the future. Take care! Haart Ely

5/5

Google

What a brilliant company, and amazing staff, especially Laura. Not 100% on where we are retiring to but Laura has been amazing, patient snd understanding, no pushy selling. We will definitely be coming back to find our forever home

Debi Β· 12 June 2024

Agent replied Β· 19 June 2024

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Senior Branch Manager)

5/5

Google

Maddison gave us a tour of a property a few weeks ago. She told us a lot of the history of the property and any questions we had she got answers for us really quickly.

Jade Β· 20 February 2026

Agent replied Β· 20 March 2026

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Area Partner)

5/5

Google

I had a viewing with Laura and subsequently made an offer on a property, and I would like to say that she made me and my partner feel at ease with the process as first time buyers. She made herself available and was very responsive to texts and calls, which we really appreciate as have had previous experience with how slow some agents can be! I'm very appreciative of all her assistance - thank you!

Thrillhouse Β· 16 December 2024

Agent replied Β· 23 December 2024

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Senior Branch Manager)

5/5

Google

Thoroughly recommend Haart Ely for a great local estate agent. Mario was hard working & helped us to both sell our then current home & find & buy our ideal home, this Summer 2016. We felt Haart really gave a personal service & always felt very supported in the whole process. Communication time in getting back to us was very good. The whole team were friendly yet professional & good at answering any qu's & listening to any concerns. We would without hesitation rate them the best Estate Agents in Ely!

Rebecca Β· 25 June 2017

Agent replied

Dear Rebecca English, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.We wish you all the best for the future in your new home. haart Ely

5/5

Google

I had a fantastic experience with Haart estate agency in Ely! Denisa provided us with professional service, showcasing excellent market awareness and offering a thorough explanation of our property's value. She also gave us valuable advice on what could improve our chances of a quick sale for the most amount of money. Their marketing strategy was spot on, we had our first viewings lined up even before the property was listed on Rightmove! We were especially impressed with the quality of the photos and marketing materials they produced. We had invited other estate agents to value our property, but Haart was the quickest to respond, the best with follow-up, and very clear in their valuation explanation. Highly recommend Haart in Ely to anyone looking to sell their property!

Grace Β· 24 September 2024

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Senior Branch Manager)

5/5

Google

As i was new in the area, it was great to find Maddison. Friendly and knowledgeable. It didn't take very long to find something i liked and so far things are moving along great!

Sheree Β· 20 February 2026

Agent replied Β· 20 March 2026

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Area Partner)

5/5

Google

Autumn at the Ely office has been extremely professional and helpful when we were looking for our next home. Wouldn't hesitate to recommend if you are looking for your next home.

Laura Β· 13 March 2026

Agent replied Β· 20 March 2026

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Area Partner)

5/5

Google

Myself and my partner were looking at a local property that Caroline had up. After smoothly arranging a viewing and after deciding to move forward, Caroline was incredibly helpful with providing details on next steps and important information we needed to know. Also putting us in contact with a Mortgage Advisor (Craig) who was helpful in bringing us up to speed as we are both first time buyers.

Adam Β· 3 October 2021

Agent replied

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Branch Manager)

5/5

Facebook

Fantastic letter received in branch-so glad you are happy in your new home, thank you for your kind words! "Our house sale completed last month and I wanted to say a huge thank you Carmel to you and your team at haart" "You, Jeanette and Sarah were amazing throughout the sale and were a one-stop shop for advice and information. Your research into the value of out property really reflected the housing market and your confidence in the god selling points is, I am sure what made it sell at the top price & because of this we managed to buy our perfect property when we moved" "so, thank you again for being so professional and approachable you have a fantastic team and I would not hesitate in recommending you to anyone considering putting their house on the market" Mrs Sorenson, Ely, February 2014

Haart Β· 12 March 2014

Agent replied

Please let us know if there is anything else we can do for you; we are more than happy to help! haart Ely Estate Agents

5/5

Google

Denisa was amazing from the moment we met her, making us feel at ease. Thank you for making this next chapter in our lives reachable and in just a week of the house being on the market it has already sold.

Nicola Β· 20 February 2024

Agent replied Β· 21 March 2024

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Senior Branch Manager)

5/5

Google

Laura has been so patient with us. Her patience has been much appreciated, she really listened and worked hard to find us our perfect forever home. Thank you Laura for your professional, yet personable approach.

Debsie Β· 12 June 2024

Agent replied Β· 19 June 2024

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Senior Branch Manager)

4/5

Google

First buyer here, and although we didn't find our chosen property through Haart, we can't fault Madison as the agent who took us through many viewings. Prompt, polite and more than happy to find out any answers that she didn't already have at her fingertips.

Dean Β· 20 October 2025

Agent replied Β· 20 March 2026

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Senior Branch Manager)

5/5

Google

Scott Hall carried out a valuation on my propertY and the way he presented Haart’s marketing really did stand out compared to the other agents and I will be using there services in the future. I would happily recommend Scott at haart Ely to all my friends and family. Many thanks and looking forward to speaking over the next few months.

Richard Β· 24 June 2022

Agent replied Β· 24 June 2023

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Branch Manager)

5/5

Google

We were very impressed with our house viewing with Laura, she was able to provide answers to all our questions about the property which has often been an issue with other agencies. Communication has been very clear and timely which has been helped the buying process move swiftly.

Sam Β· 20 September 2025

Agent replied Β· 20 March 2026

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Senior Branch Manager)

5/5

Google

The process of purchasing my property was not a straight forward one, however despite challenging circumstances the service I received from Marie was excellent. She went above and beyond to get what was an incredibly frustrating situation sorted, and I am so grateful not only for her tenacity but also for the empathy she showed throughout. Thank you, Marie!

Charlotte Β· 28 August 2022

Agent replied Β· 24 June 2023

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Branch Manager)

5/5

Google

!!! What can I say this team are just the people you want and need for when your doing the deed!!! From start to finish there amazing you have Denisa who goes the extra mile to make sure your advert is at its very best using all modern ways to get and attract buyers and interest and then you have Laura who goes above and beyond on all work and paper work needed . You can’t go wrong with these guys and I would truly recommend them to everyone and anyone !!!! :)))

Harry Β· 25 July 2024

Agent replied Β· 24 August 2024

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Senior Branch Manager)

5/5

Google

Very good experience with Haart. It was a pleasure working with Laura to find our perfect home, she is very nice, calm, and dedicated to her job. All our questions were answered in a timely manner. Laura accompanied us to the property every time we needed to carry out building inspections, do measurements or take detailed pictures of the place. Through everything she did, it made the process of buying a house much less stressful for us, as first time buyers in UK. Thank you! :)

Nicu Β· 25 July 2024

Agent replied Β· 24 August 2024

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Senior Branch Manager)

5/5

Google

I had a really helpful conversation with Autumn at Haart. She was friendly, knowledgeable, and explained the whole process clearly. I really appreciated the advice she gave. Highly recommend

Amy Β· 6 March 2026

Agent replied Β· 20 March 2026

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Area Partner)

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