Every review we hold for the Ely office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEly - Haart are a fantastic team to work with on a day to day basis, they return calls, are pro-active with their chasing and generally provide a class service from start to finish. Thank you for your assistance in 2017 from Joe and the team @ DC Law. Special shout out to Anna as well - she has always been so helpful and deserves so much credit for getting transactions resolved! Cheers.
Joe · 29 July 2019
Agent replied
Hi Joe, Thank you for the wonderful review! Everyone at Haart Ely would like to thank you and everyone at DCLaw for all your help and assistance this year. Regards haart Ely Estate Agents
★★★★★ 5/5
GoogleAnna was very friendly, helpful and reassuring throughout the entire home-buying process; unobtrusive but informative during the viewings, reassuring during the offer stage, she also recommended and introduced me to efficient surveyors, mortgage brokers and solicitors and was swift to reply to any concerns during the conveyancing stage; nicely appeasing both vendor and seller! It was lovely to have her “on my side” in what would have otherwise been a very stressful period.
Yolande · 29 July 2019
Agent replied
Dear Yolande Cordeaux, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Ely estate agents
★★★★★ 5/5
GoogleMaddison was prompt and highly professional.
Fzjohnson · 22 April 2026
★★★★★ 5/5
GoogleLaura has a fresh approach to helping us find a house. She has shown us several properties and always comes with detailed knowledge as well as answering further questions promptly. Laura listens to our feedback and has a good idea of what we are looking for. She arrives in good time and is friendly, professional and thorough.
Andrew · 28 May 2025
Agent replied · 4 June 2025
Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Senior Branch Manager)
★★★★★ 5/5
GoogleDenisa is the most helpful loveliest lady I've met. Without this lady this would have been a terrible adventure and really can't thank her enough.
Sonia · 28 October 2024
Agent replied · 11 November 2024
Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Senior Branch Manager)
★★★★★ 5/5
GoogleDelighted by the rapid response time of both Haart staff, who arranged two viewings at ridiculously short notice.
Viewings went smoothly and were very professional [Oliwia and Denisa].
And the good news is that my offer for one of the flats has been accepted.
Thank you!
Terry · 9 September 2023
Agent replied · 30 September 2023
Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Senior Branch Manager)
★★★★★ 5/5
GoogleCallum was great, very information and professional... he made the effort to suggest properties and booked us in with a couple of differnet viewings, he had brochures for us to to take away and was waiting for us when we got to the viewing... haart Ely are definitely one of the best we've dealt with
Chris · 26 November 2022
Agent replied · 24 June 2023
Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Senior Branch Manager)
★★★★★ 5/5
GoogleAfter going into the Ely branch to enquire about selling my house. Laura and the team were extremely helpful, informative and reassuring with no pressure at all which was refreshing. Would highly recommend!
Georgia · 20 May 2024
Agent replied · 19 June 2024
Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Senior Branch Manager)
★★★★★ 5/5
GoogleAutumn at Haart was fantastic to deal with. She was friendly, knowledgeable, and made the whole valuation process really easy. Really happy with the service, highly recommend!
Sora · 20 February 2026
Agent replied · 20 March 2026
Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Area Partner)
★★★★★ 5/5
GoogleEllie Wilson had every relevant information about the property I was viewing which is very rare these days. not throwing negative shade on other estate agents but whichever properties I had seen before most agents would just hand me the brochure of the property and let me decide whether I have any question or not, which can be tough for people who are first time buyer and not sure what is the right question. Be at age of the boiler, whether any renovation was done, windows replaced, space etc. Ellie had all the information ready.
Reenu · 5 June 2024
Agent replied · 19 June 2024
I Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Senior Branch Manager)
★★★★★ 5/5
GoogleGreat proactive customer service from Maddison. she is professional, friendly and well informed. If you are looking for a new home I would recommend speaking to her.
Carol · 27 February 2026
Agent replied · 20 March 2026
Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Area Partner)
★★★★★ 5/5
GoogleDealt with Anna after our last estate agents disappointed us. Anna was professional throughout and kept us up to date with everything that was happening with our sale and purchase. Although it took a long time for everything to complete due to the chain above us, the process was stress free. I wouldn't hesitate to use Haart estate agents again especially Anna, she is a real credit to the company!
Betsey · 20 September 2019
Agent replied
Dear Donna Wilson, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Ely estate agents
★★★★★ 5/5
GoogleAnna has been an absolute star throughout and I cannot reccomend her highly enough. The sale of my property has been a complicated process which has spanned many months, throughout that period Anna has not only kept me regularly informed of the entire process but also helped enormously to ensure I retained my buyer. She demonstrates a positive ‘can do’ attitude and is a real ambassador the the Haart brand.
Mark · 29 July 2019
Agent replied
Dear Mark Carberry, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you again for your star rating! Regards haart Ely
★★★★★ 5/5
GoogleDealt with Anna after our last estate agents disappointed us. Anna was professional throughout and kept us up to date with everything that was happening with our sale and purchase. Although it took a long time for everything to complete due to the chain above us, the process was stress free. I wouldn't hesitate to use Haart estate agents again especially Anna, she is a real credit to the company!
Donna · 25 June 2019
Agent replied · 24 June 2023
Dear Donna Wilson, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Ely estate agents
★★★★★ 5/5
GoogleWe've done a few viewings and have always been accomodated as far as time goes, since we were coming from far away. Maddison provided a good mixture of information and time to look around.
Sonia · 20 December 2025
Agent replied · 20 March 2026
Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Senior Branch Manager)
★★★★★ 5/5
GoogleI am looking to buy a property in Ely and Oliwia has been extremely kind and helpful during my search process. She is very responsive and also knowledgeable about the properties she is dealing with, I really enjoyed her guidance.
Mira · 2 December 2023
Agent replied · 30 December 2023
Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Senior Branch Manager)
★★★★★ 5/5
GoogleFriendly and helpful, keeping updated regularly
Irina · 25 July 2026
Agent replied · 22 August 2026
Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Area Partner)
★★★★★ 5/5
GoogleI am very happy with so far cooperation with this estate agency. I am planning to move from Dorset to Cambridgeshire which is not very easy. Caroline Soons is the only one who replays to me promptly and with appropriately advises. I am looking forward to work with this Haart Estate Agency as they seems to be the only one with professional approche.
Katarzyna · 25 May 2021
Agent replied · 24 June 2023
Thank you for taking the time to review us Katarzyna. We're trying our best to help you find your new home!
★★★★★ 5/5
GoogleHaart Estate agents have been really helpful in the sale of my relatives property.and especially Marie and Connor.Each request for visits to the property have been met and every question answered quickly. The whole team really have been brilliant and we would thoroughly recommend using them for any body looking to buy/sell in the area.
Pauline · 29 July 2022
Agent replied · 24 June 2023
Good Afternoon, Thank you for taking the time to leave us a review. Regards Scott Hall Branch Manager
★★★★★ 5/5
GoogleHad a great experience with Maddison. Really helpful and friendly on the phone. Was really thorough and proactive about getting information to us quickly. Within hours, we had information delivered to our doorstop. Great communication throughout. She was knowledgeable and made the process smooth and painless. Any worries we had she put us at ease straight away. Her efficency, customer service and attention to detail are second to none. 👍
Charlie · 17 October 2024
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Senior Branch Manager)
★★★★★ 5/5
GoogleWe are thinking of downsizing and recently spoke with Autumn Middlemass and she has been amazing.Very professional and gave us some great advice.Highly recommend her.
Frances · 27 February 2026
Agent replied · 20 March 2026
Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Area Partner)
★★★★★ 5/5
GoogleOur experience was smooth and a lot less stressful due to Autumn! She was professional, extremely helpful and always kept communication. Highly recommend.
Steph · 14 March 2026
Agent replied · 20 March 2026
Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Area Partner)
★★★★★ 5/5
GoogleLaura was very helpful and responsive. Arranged a viewing for the very next day although they have been very busy. Both Laura and Scott listened to our needs and concerns. Thank you, Great service
Matthew · 16 March 2024
Agent replied · 21 March 2024
Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Senior Branch Manager)
★★★★★ 5/5
GoogleCaroline was very good trying to help us find a property and I was happy with the service provided. She asked in as much detail as possible about what we were looking for and immediately sent us the options she had available. She was also very good responding to our e-mails and booking viewings at times of our convenience.PositiveResponsiveness, Quality, Professionalism
Paula · 25 August 2021
Agent replied
We appreciate you taking the time to give us feedback. Thank you.
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