Trusted Agent profile · Ely, Cambridgeshire

haart Ely reviews

4.9

★★★★★ Excellent

660 reviews across 2 platforms

1a Forehill, Ely, Cambridgeshire, CB7 4AA

Part of haart, see every office.

haart's office in Ely, Cambridgeshire, at 1a Forehill, is rated 4.9 out of 5 across 660 reviews on two platforms, including 627 Google reviews rated 4.9.

Google logo

4.9 / 5

627

Reviews on Google

This office

Facebook logo

4.4 / 5

33

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ely office, from every platform, shown as written. First names only.

5/5

Google

Had a valuation done by Denisa today. She was extremely professional, friendly and knowledgable. She explained everything in depth for me, as this is my first time needing a valuation. Thank you so much, and look forward to using Denisa again in the future, for anything property related!

Ellie · 20 February 2024

Agent replied · 21 March 2024

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Senior Branch Manager)

5/5

Google

Used haart to buy my first home a little while ago and was impressed with the service from start to finish. Melissa and her team were very friendly and helpful throughout. Thank you!

Tom · 27 August 2019

Agent replied

Dear Tom K, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Ely

5/5

Google

Very professional service, highly recommend this brand.

George · 20 September 2025

Agent replied · 20 March 2026

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Senior Branch Manager)

5/5

Google

Anna has been incredibly helpful during the sale of our property - even attrending viewings on a Sunday afternoon - and is always polite and helpful when dealing with any questions/issues. Thank you

Clair · 29 July 2019

Agent replied

Dear Clair Godfrey, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you again for your star rating! Regards haart Ely

5/5

Google

Found Haart to be very professional, particularly Caroline who was very helpful with a last minute request to view, she was also very quick to respond to any queries or requests I had.

Shane · 29 July 2019

Agent replied

Dear Shane Strawson, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. If you have any further questions, please give us a call. We're always happy to help! Thanks again. Haart Ely

5/5

Google

I dealt with Scott at Haart, he was very efficient and i couldn't be happier with the service i got.

Multi · 24 June 2022

Agent replied · 24 June 2023

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Branch Manager)

5/5

Google

Scott Hall has been brilliant to work with. Helped assist our mutual clients for a smooth and fast property transaction.

Kashfa · 24 June 2022

Agent replied · 24 June 2023

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Branch Manager)

5/5

Google

Huge thanks to Callum for helping us choose a house and answering every question I had!

Emily · 26 November 2022

Agent replied · 24 June 2023

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Branch Manager)

5/5

Google

I've recently dealt with several agents in Ely, both as a seller and as a buyer, Haart are by far the most professional real estate agency in the area. Always available to talk to their clients, patient, very communicative and providing feedback on a regular basis. I've met Scott, Cullum and Olivia and all of them provided me with outstanding service.

Monika · 24 February 2023

Agent replied · 24 June 2023

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Senior Branch Manager)

5/5

Google

I went in last week to enquiry, Livia was very helpful

Hunter4k · 25 April 2023

Agent replied · 24 June 2023

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Senior Branch Manager)

5/5

Google

Denisa was wonderfully warm and helpful.

Sean · 9 September 2023

Agent replied · 30 September 2023

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Senior Branch Manager)

5/5

Google

First class. Having really not put any prior thought or research into selling our home it was all of a bit of a daunting prospect. Thankfully all the guys we dealt with were incredibly helpful, honest and professional and have made the process surprisingly painless. From both selling our property to finding us properties to view we have been kept informed all the way through the process which when you have no idea what you should be doing and when has been a huge help. They are available late into the evening and the majority of the weekend which as a seller was a big plus. I wouldnt hesitate to recommend them to anyone else.

Peter · 29 July 2019

Agent replied

Dear Peter, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Ely

5/5

Google

When I first got into contact with haart we didn’t exactly start off on the right foot, contracts were signed by my ex husband and it all come as quite a shock that we were suddenly selling our house. No fault of haarts but naturally felt some resentment as it wasn’t something I was involved in. However I must say they really have been very good and supportive to me. I’ve been kept updated of everything and treated equally to my ex husband. I have to make a speacial mention of Anna who did our open house and got us a very good offer and has solved any queries throughout the sale. She went above and beyond when the buyer had any problems and went directly to us to speed things up. We went on at admittedly an ambicious price but achieved a figure we never thought we’d actually get!!! Looking forward to handing the keys over and being able to say goodbye to the property, thanks again for all your help Anna.

Tina · 29 July 2019

Agent replied

Dear Tina Downham, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you again for your star rating! Regards haart Ely

5/5

Google

Anna at Haart has shown me round many different houses in Ely area, I can definitely say after viewing with 4 other agents that she has been by far the best. She always kept me informed when new properties came up and had a good understanding of what I was looking for. I’ve now purchased a property and am disappointed it couldn’t of been with Anna at Haart, but thank you for all your help and I would 100% recommend.

Daniel · 29 July 2019

Agent replied

Dear Daniel S, Thank you for leaving such great and detailed feedback about your experience with haart Ely estate agents. Haart Ely Estate Agents

5/5

Google

Me and my wife recently sold our house with hart ely and it was sold within a matter of days. The sale was more complex than we anticipated but I can honestly say we would never have moved if it wasn’t for Anna’s help. We threatened to pull out on many occasions as did our buyers but Anna managed to keep it together despite all the many problems that cropped up, she was always on hand to help with our solicitor Zoe. She didn’t let us down and we are now happy and settled in our new home. Thanks again and I would definitely reccomend to anyone looking to sell their property.

N · 29 July 2019

Agent replied

Dear N Taylor, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Haart Ely Estate Agents

5/5

Google

Moving house has been so stressful and and I wanted to pull out so many times. The sale and purchase of my home turned in a disaster but I was lucky to have Anna who saved the day. Every time me and the vendor was going to pull out she kept it together and I’m so glad she did. This wouldn’t of happened without Anna and I’m grateful for what she did, would use her to sell my home if I decide to move again (hopefully not) ! Thank you haarts.

Steven · 29 July 2019

Agent replied

Dear Steven Downham, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Ely

5/5

Google

We have recently sold our house using Haart, Ely. It took only 5 weeks !! Haart really pulled out all the stops to ensure that the property was widely seen and it worked for us. From our first introduction to the company with Melissa we were hugely impressed by the quality and enthusiasm of the staff. We'd like to single out Mohammed, however, whose very hard work and professionalism, cheerful personality and encouragement made the process much easier.. He always kept us up to speed with any developments which is crucial at what can be a stressful time. A huge thank you to you all and very best wishes, Susan and Ian, Stretham.

Ian · 29 July 2019

Agent replied

Dear Ian & Susan, Thank you for leaving such great and detailed feedback about your experience with haart Ely estate agents. Please let us know if there is anything else we can do for you; we are more than happy to help! From everyone at haart Ely

5/5

Google

As a first time buyers my partner and I have been so unsure of the whole process, but we can't fault the service we have recieved. Mohammed and Melissa have been so helpful and kept us updated every step of the way. They have been so easy to communicate with and nothing has been too much trouble. It's so reassuring to have knowledgeable staff members ready to help and advise. I can't thank them enough for helping the process go so smoothly! Definite 5*

Carly · 29 July 2019

Agent replied

Dear Carly Hayward, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Ely estate agents

5/5

Google

We chose Haart because from the start when Mellisa came to view our property on field side we liked her approach and her enthusiasm. The price Haart quoted from the beginning was met and they found us a buyer quite quickly with little disruption for our daughter who is living there at present. Anna smith has dealt with us and seen to all the administration plus paperwork and we are more than happy with the service that we have received and would certainly recommend their company to anyone. Thank you for your care and courtesy on our behalf. Yours sincerely Mr and Mrs Goodge

Hazel · 25 June 2019

Agent replied

Dear Hazel Goodge, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Haart Ely Estate Agents

5/5

Google

Caroline was really helpful and professional. I was nervous as a first time buyer but she completely put me at ease. Would really recommend.

Ellie · 17 August 2021

Agent replied

We appreciate you taking the time to give us feedback. Thank you.

5/5

Google

Callum has been especially helpful and proactive helping us find a better place- it’s much appreciated!

Jen · 27 September 2022

Agent replied · 24 June 2023

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Branch Manager)

5/5

Google

Olivia has been so helpful in finding our home, she is a real asset to Haart.

Natalia · 27 September 2022

Agent replied · 24 June 2023

Thank you for taking the time to leave us a review on the service you have received from haart Ely. Kind Regards Scott Hall (Branch Manager)

5/5

Google

Here's to a successful conclusion this time around - the whole team have always been on top of things and their communication is first rate and although there have been a few hiccups along the way none of it is attributed to Haart. We would particularly make mention of Anna who is really persistent and goes out of her way to try and keep things together and her smile and pleasant demeanour along with her enthusiasm really shines through.

Rocky · 29 July 2019

Agent replied

Dear Martin, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Regards, haart Ely Estate Agents

5/5

Google

Really helped our purchase run smoothly. Anna was always friendly and kept us regularly informed of how things were moving. I always felt that she was completely on top of it.

Emma · 29 July 2019

Agent replied

Dear Emma James, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.

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