1/5
Most unprofessional company - was interested in renting a house in Ely, no replies to emails or phone messages for a week along with bad attitude on my chase up call. Good luck if you are a landlord using this company.

Trusted Agent profile · Ely, Cambridgeshire
Verified
★★★★★
161 reviews across 3 platforms
20 Market Place, Ely, Cambridgeshire, CB7 4NT
David Clark and Company's office in Ely, Cambridgeshire, at 20 Market Place, is rated 4.8 out of 5 across 161 reviews on three platforms, including 91 Google reviews rated 4.7.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We like to use local companies and we were not disappointed, David Clark offered a very bespoke and personal service from the start. Our property was marketed ...Read all 19 from sellers
David Clark and Co have been so helpful with our purchase, we probably wouldn't have been sitting in the departure lounge for honeymoon if it wasn't for them! ...Read all 2 from buyers
We have been with David Clark for 3 years now and they have looked after us very well. We have 2 properties fully managed with them and have had numerous issues ...Read all 5 from landlords
We gave Robert a particular set of problems in finding a property for us and he rose to the challenge. Always honest and prompt in his communication we ended up ...Read the review from tenants
David Clark & Company can trace its local history back to 1990 in the Ely area and have offered more than 24 years of truly knowledgeable local experience, coupled with over 35 years of personal property industry experience. Our staff have been chosen for their ability to provide a service tailored to your needs. When visiting or showing your home they will try to fully understand the reasons behind your proposed move and adapt our comprehensive marketing to suit your needs. Selling homes is not just about selling 'property'. It's about helping people make informed buying and selling decisions that are right for them and their family, or about holding a first time buyer’s or seller’s hand through to the completion of their sale or purchase. You can not sell property like a bag of sweets or even a second hand car. There are always 6-10 weeks up to commitment for the parties to change their mind, so the transaction has to be right and nurtured to conclusion. We make no overblown claims about our share of the market or how aggressively we ply our trade. More than 50% of our business comes from personal recommendation and our fall through rate is about half the industry average - now that is worth boasting about! When the time comes to sell your home, how do you decide which agent to go to market with? You have a wide choice of agencies and, on the surface, most appear to do more or less the same things in more or less the same way. There is far more to moving home than just finding a buyer or the agent who quotes the cheapest fee and it is critical that you choose the right agent for you, your situation and your property. All estate agents are not the same.
Every review we hold for the Ely office, from every platform, shown as written. First names only.
1/5
Most unprofessional company - was interested in renting a house in Ely, no replies to emails or phone messages for a week along with bad attitude on my chase up call. Good luck if you are a landlord using this company.
5/5
I couldn’t be happier with David Clark and Company managing the rentals of several of my properties. The team strikes the perfect balance, friendly and approachable yet truly professional. They handle everything smoothly, and I’m always confident my properties are in great hands. Communication is fantastic, and they’re always ready to help with any questions. Highly recommend to anyone looking for reliable, top-notch management! I am so lucky to have met with such a lovely team!
5/5
David Clarks staff are all friendly and reliable. Don is amazing as he makes a plan to get any problem sorted as soon as possible. Thank you Don
5/5
I couldn’t be happier with David Clark and Company managing the rentals of several of my properties. The team strikes the perfect balance, friendly and approachable yet truly professional. They handle everything smoothly, and I’m always confident my properties are in great hands. Communication is fantastic, and they’re always ready to help with any questions. Highly recommend to anyone looking for reliable, top-notch management! I am so lucky to have met with such a lovely team!
5/5
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5/5
Great service. Ashley and Barbara were fantastic. Communication was great, they really do everything they can. Would recommend and use again.
5/5
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5/5
We had a great experience with David Clark & Company from start to finish. When we relocated for work four years ago, we struggled to find a property, but Don took the time to understand our needs and went above and beyond to help us secure …
5/5
As an individual landlord managing my own rental property I am very pleased with how David Clark & Co manage the referencing and letting process for me. We have just signed up my third tenant through them and it went as smoothly as the previous two. Highly recommended. Great service
5/5
We bought a house listed by David Clark. While we therefore aren't the paying client, would have nothing but praise for Barbara, who did everything possible to help during a stressful move! Always chasing parties to help move it on, it felt like she was the only one responding at times, when we felt let down by everyone else. We know who to use if we ever sell!
Thats been how Barbara has operated for the last 25+ years with us! When you sell we’re ready. David
1/5
We rented a house at Allen Road, Ely through David Clark & Company. In the beginning, we coordinated with Don Wheeler - the process was smooth to get everything done before moving in. But, it became nightmare dealing with them later. …
5/5
A fantastic estate agent to work with - nothing was too much trouble, communication was great and there was always a smile. Thank you, Don, for taking the pain out of finding our new home!
5/5
Restored my faith in Estate Agents
From start to finish of our experience over the last three and a half years of working with David Clark & Co we have receieved courteous, straightforward, informed, efficient service with a sense of humour delivered to us every time we have been in contact with any member of their team. And I name them as a team as the sense is that everyone is well informed about all the properties that they are managing. From the first viewing of the flat when David allowed us the space to make our own decision and yet also gave us information that we asked for and did not push us at all, through managing our tenants, to the amazing way that the property was sold for a much higher price than we had anticipated, the experience has been be excellent. I cannot but highly recommend this company who have restored my faith in Estate Agents. Thank you everyone at David Clark & Co.
That's a such a glowing testimonial it's made me glow too! Thank you!!
2/5
Sale of property 28 Aldreth Rd
We were very happy with David and the service he provided. However David's personal high standards were not always replicated when dealing with his office staff. Emails sent asking for help and advice were often not replied too. Telephone conversations were quite negative and non supportive when trying to aim for deadlines. As our acting estate agent except for David coming round personally we had no other contact whatsoever and felt very much on our own when dealing with solicitors, surveyors, structural engineers etc. We sold another property at a similar time in the Peterborough area and had lots of support, encouragement and updates from our estate agents via email and telephone. Therefore in comparison the service provided by David Clark was severely lacking in many areas.
Hi Jan, thanks for taking the time to post a review and I will discuss your comments with the team. As you can see from the other comments on this site we generally "get it right" most of the time. Your particular transaction went through very rapidly: offer on 2nd November, to sale agreed on the 8th November to exchange and completion on 22nd December. I was made aware of the survey hiccup and called to see if we could offer any help and suggested contacting an engineer we knew. The result was that some work needed doing which only you could authorise so I accept you may have felt on your own. We will take a look at the reporting processes going forward. We wish you both well in your new home.
5/5
How to be a client friendly Estate Agent.
From our very first contact with David Clark & Co over three and half years ago, until we completed on the sale of our flat yesterday we have received courteous, informative, non pushy, efficient, well measured information, service and guidance from David and every member of his team. They behave as a team and all seem to be well informed about what is happening with the properties they deal with, I could not rate them more highly and dealing with them has restored my faith in Estate Agents. I have one down side to comment on which is that I was not informed of the percentage of the sale that I would be charged by them. I would have no hesitation in recommending David Clark & Co with regard to buying, selling and letting of a property. Thank you!
Many thanks for the feedback! We'll take a look at the admin slip up ;-)
5/5
Couldn't ask for anything more!
Our property has been rented through this agent for nearly 7 years, and now sold and throughout, the service we have received has been exemplary. We are based in Australia but we have been very relaxed that everything about managing and selling our property was in the safest of hands and we didn't have any worries or concerns. Nothing was too much trouble and everything was organised for us and David went the extra mile every time to make everything go smoothly for us. We couldn't recommend them highly enough.
Thank you Morag and David - we've appreciated working with you too! Just sorry we don't have a branch in Australia to hand over your property service needs to.
5/5
So Much Better Than Others
Looking at the available estate agents in Ely, i'd go back to David Clark every time. It's a very straightforward, open and honest process from start to finish not to mentioned friendly. Our house move was a very slow process (not the fault of David Clark). From start to finish we were kept updated and they worked very hard to keep all the parties pushing along. They we great at every stage ! Another thing to note is that they had time for us. whether phoning or popping in, they are always there and able to help. No fobbin off, no long waits,
Sounds good to me!.. and I know this was the second time you used our services to sell and the first time you'd bought through us.
5/5
I had a really great experience with this estate agents. As a 1st time buyer the whole process was new to me, but Barbara took the time to explain everything to me and help me through the process - thank you! All my questions were answered promptly and all round a lovely estate agents to work with. thanks again
5/5
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5/5
Success doesn’t come to you, You go to it... I’m not the one to call you to invest and have a bright financial situation. If you know what’s right, you’re supposed to contact her now and start trading as soon as possible. Let the success story of others attract you to your success. I have always had interest in binary trading so I can invest for myself and my family, but I was scared of lost until I got convinced by seeing a lot of people giving testimonies about Mrs Donna Charles fx an expert binary trader. and then I decided to finally give it a trial, so far so good, I have made $15,500 in just a couple of weeks I started trading. Don't waste more time contact her via WhatsApp: +1(908) 367-4578Email:donnacharles744@gmail.com
5/5
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5/5
Don from David Clark & Co went above beyond in his service to get my family and I into our new home.
5/5
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5/5
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Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
David Clark and Company's Ely office has 161 reviews across three platforms: 91 on Google, 39 on Facebook, 31 on View Agents.
David Clark and Company Ely is rated 4.8 out of 5 across all 161 reviews, and 4.7 out of 5 on Google from 91 reviews.
19 reviews from sellers, rated 4.8 out of 5 on average. For example, Andy wrote: "We like to use local companies and we were not disappointed, David Clark offered a very bespoke and personal service from the start. Our property was marketed ..."
5 reviews from landlords, rated 5.0 out of 5 on average. For example, Ryan wrote: "We have been with David Clark for 3 years now and they have looked after us very well. We have 2 properties fully managed with them and have had numerous issues ..."
David Clark and Company Ely, 20 Market Place, Ely, Cambridgeshire, CB7 4NT.