Every review we hold for the Ely office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLucy Crisp, Property Manager / Lettings Consultant for Cheffins Ely provided us with 5 star service from the beginning of our rental tenancy to the end. She is extremely knowledgeable of procedures and practices, and was always willing to …
Rosanna · 8 October 2020
Agent replied · 7 July 2023
Thank you for your 5* review. We will pass your comments on to Lucy.
★★★★★ 5/5
GooglePat and his colleagues were excellent to deal with. They efficiently dealt with the stream of questions from our prospective buyers and handled the negotiations over the asking price very effectively. Would highly recommend.
Richard · 19 July 2024
★★★★★ 5/5
GoogleI moved into the property with no problems the team at cheffins ely were so helpful from the very beginning ...any issues I had were resolved very quickly....danielle marren was exceptionally helpful. A big thank you to all the team
Shane · 16 September 2020
Agent replied · 7 July 2023
Thank you for your review.
★★★★★ 5/5
GoogleThe agent who handled our move, Danielle Marren, was a professional in the utmost and helpful beyond me and my partners' wildest hopes. We have settled in well now and are looking forward to this new chapter in our lives
Owen · 16 September 2020
Agent replied · 7 July 2023
Thank you for taking the time to leave a review. We wish you all the best in your new home.
★★★★★ 5/5
GoogleMe and my wife moved house this month and what I can say is that Danielle Marren and Beverley Hunter helped us to do this transition smooth quick and easy.
Thank you very much.PositiveResponsiveness, Professionalism
Tanasa · 25 August 2021
Agent replied · 7 July 2023
Thank you for leaving a 5* rating and for your comments about Danielle Marren and Beverley Hunter. We appreciate the feedback.
★★★★★ 1/5
GoogleAn absolutely appalling letting agency from our experience. I can only speak for the letting side of it as we were renting but the service we received was abysmal. They found it acceptable to enter our home to conduct one of their …
Ollie · 8 October 2018
Agent replied · 7 July 2023
Dear Mr Wells, we are sorry if you feel that the service from Cheffins was unsatisfactory. We take any complaints incredibly seriously and should you wish to discuss the matter further, please can we suggest that you contact the Ely office … More
★★★★★ 1/5
GoogleVery poor services. I send an email to arrange viewing and they asked me to call their office to arrange it. When I called them they couldn't book viewing and promise to call me back. I'm still waiting for that call.
PT · 16 September 2019
Agent replied · 7 July 2023
I'm so sorry to hear that you haven't received the best service from our Ely office. I will pass this review on to them and ask them to action your request. If you would like to DM me directly, please do so - marketing@cheffins.co.uk
★★★★★ 5/5
GoogleRenting house via Cheffins,being tenant for the first time,all I can say is - wonderful way of helping from Cheffins,very professional,every even small thing I asked them,they were there for me,to explain or react. It is visible that whole …
Duska · 8 October 2019
Agent replied · 7 July 2023
Thank you so much for your review, we really appreciate your feedback.
★★★★★ 5/5
GoogleIt was a pleasure to deal with Patrick at Fine & Country on our house purchase in Herefordshire. Always pleasant to talk to, not pushy at all, and very helpful and responsive any time we had questions.
Angela · 19 July 2020
Agent replied · 19 July 2026
Thank you for your 5* review and recognition of Patrick! Hope you have settled in your home.
★★★★★ 4/5
GoogleA professional and very prompt move was handled by Danielle for my elderly father. All questions via telephone and email were handled swiftly and effectively. It made the whole process much smoother. Thank you.PositiveResponsiveness, Quality, Professionalism
Denise · 25 August 2020
Agent replied · 7 July 2023
Thank you for taking the time to leave a review and for highlighting the great service you received from Danielle.
★★★★★ 5/5
Googlefound the team to be very professional and friendly also very supportive when the technology got to much,thanks gill pat ann rob and the girls.
Fred · 19 July 2022
Agent replied · 19 July 2026
Mr Silvey, thank you for your feedback.
★★★★★ 5/5
GoogleDanielle Marren, helped us tremendously through the process of renting our home. Right from the start she was professional and answered all questions put to her. Much appreciated her guidance througout.
Jackie · 29 July 2021
Agent replied · 7 July 2023
Thank you for leaving a 5* review for Danielle.
★★★★★ 5/5
GoogleAmazing experience throughout, even during some challenging times. Chris Hancock carried out our valuation and was clearly knowledgable of the area and marketing conditions. He took great time and care with us and explained the whole …
Rhiannon · 8 October 2019
Agent replied · 7 July 2023
Thank you for your 5* review. We will make sure that we pass your comments on to Chris. Good luck with your new home.
★★★★★ 5/5
Googlexcellent service from a very professional agency.
Jo in the lettings office is totally on the ball, I get notifications of any intended inspections, and they always attend at the appointed time and date. I had …
Paul · 8 October 2019
Agent replied · 7 July 2023
Thank you for your review; we appreciate your feedback and we're delighted that you are happy with our service.
★★★★★ 5/5
GoogleThey sold our house before we had returned the instruction paperwork , and for 10k more than other estate agents had recommended.
Their helpful staff kept everything moving, the most stress-free sale we could have wished for!
Andy · 16 September 2019
Agent replied · 7 July 2023
Thank you for your 5* review. We're delighted that we were able to assist you in a swift sale.
★★★★★ 5/5
Googlefime and country were great. took a little while to sell my unusual property but got there!. the office staff in ross were all good and i must mention gill vaughan who dealt with the final negotiating and pushing solicitors along. well done all. brian.
Btian · 19 July 2023
★★★★★ 5/5
GoogleBrilliant estate agent, Sian Bee was very helpful a credit to a great company
Anthony · 29 July 2021
★★★★★ 5/5
GoogleWe bought our house through Cheffins (Ely) and were really happy overall with our experience. Howard and Sarah handled everything for us and kept in touch throughout the process.
Ed · 16 September 2021
Agent replied · 7 July 2023
Thank you for your 5* review.
★★★★★ 5/5
GoogleFirst time moving with Cheffins and i was very pleasantly surprised by their professionalism,kindness and help.😊
With great pleasure 5* for Danielle Marren and Lucy Crisp.😊PositiveResponsiveness, Quality, Professionalism, Value
Johny · 25 August 2021
Agent replied · 24 August 2024
Thank you for leaving a 5* rating and for your comments. We will pass this on to Danielle and Lucy.
★★★★★ 5/5
GoogleGreat agency. They were very friendly and professional during the whole process. Danielle Marren always responded very quickly despite the circumstances caused by the COVID-19 pandemic.
Thank you all for everything so far.
A · 16 September 2020
Agent replied · 7 July 2023
Thank you for leaving a review, we will pass your comments on to Danielle. We hope you enjoy your new home.
★★★★★ 5/5
Googlecheffins estate agent danille was outstanding and very professional. she assisted in helping us find a lovely rental. if i could i would give her a raise. thanks again.
Darrell · 29 July 2021
Agent replied · 7 July 2023
Thank you for your 5* review and for your comments about Danielle. We hope you are settling into your new home.
★★★★★ 5/5
GoogleProfessional service for those serious about moving. Other agents had let us down many times however Cheffins pulled through and now we have happily moved into a property.
Conor · 29 July 2021
Agent replied · 7 July 2023
Thank you for leaving a 5* review for our team in Ely, we really appreciate the feedback and we were glad to be able to help you.
★★★★★ 5/5
GoogleWhat i can say about Cheffins....
All the process to rent a house with them was smother and feels very assisted in the process and even at the end of tenancy as well. …
Onycyuk · 8 October 2019
Agent replied · 7 July 2023
Thank you for your review. We will pass this on to the lettings team in Ely.
★★★★★ 5/5
GoogleHave been dealing with Cheffins on a professional level for many years and have found them to be helpful and very responsive to any queries we may have..thoroughly recommend them for Lettings and Sales
Emma · 16 September 2019
Agent replied · 7 July 2023
Many thanks for your feedback, we really appreciate this. We're delighted that you are happy with the service that we provide from our Ely office.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.