Trusted Agent profile · Ely

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Cheffins Residential Ely reviews

4.6

★★★★★ Excellent

320 reviews across 1 platform

25 Market Place, Ely, CB7 4NP

Cheffins Residential's office in Ely, at 25 Market Place, is rated 4.6 out of 5 across 320 reviews on 1 platform, including 320 Google reviews rated 4.6.

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4.6 / 5

320

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ely office, from every platform, shown as written. First names only.

5/5

Google

The valuer was very pleasant and very helpful highly recommended Cheffins

Tracy · 29 July 2021

Agent replied · 7 July 2023

Thank you for the 5* review and the recommendation.

1/5

Google

Poor communication and delays.

Judith · 15 May 2022

Agent replied · 7 July 2023

We're sorry to hear that you feel that you haven't received the best service from us. Should you wish to be more specific, please do email us at marketing@cheffins.co.uk

5/5

Google

Excellent swift service. Would definitely recommend.

Claire · 29 July 2021

Agent replied · 7 July 2023

Thank you for taking the time to leave a 5* review.

1/5

Google

Don’t rent through these people…..Totally untrustworthy, unprofessional and inappropriate!!

Debbie · 24 March 2024

1/5

Google

Stay away from them. Called them at 9am and arranged a viewing for 10.45am. As I was on the way already, at 10.15 received a message confirming my appointment (30 minutes before the appointment). Drove 30 miles to the property to find out …

Andrius · 8 October 2018

1/5

Google

Wasted our money and time would never used again !!!

Natalie · 16 September 2019

Agent replied · 7 July 2023

Dear Natalie, we're sorry to hear that you are not very happy with the service you received. If you would like to discuss this in further detail please do email us - marketing@cheffins.co.uk

1/5

Google

Very poor experience from day 1 of our tenancy managed by Cheffins. Issues such as not informing us when a boiler inspection was happening and getting home to find someone had been in our home without us knowing. They didn't inform us when …

David · 8 October 2017

5/5

Google

Sold my house in three days. Great team. Persistent but not overly so. Supportive and professional.

John · 17 July 2023

5/5

Google

Nice, quick and proffesional

Grzegorz · 16 September 2020

Agent replied · 7 July 2023

Thank you for your review.

5/5

Google

Hi very pleased with their service they were friendly and helpful and especially the lady who dealt with my query she was very helpful and professional thank you very much (Rhuddlan branch)

Carol · 29 July 2021

5/5

Google

I Received Outstanding service and help finding ,and negotiating for our new forever home, I feel that the passion for customer service is second to none , I literally …

Ernest · 17 July 2021

4/5

Google

Great service and communication

Annette · 6 August 2019

Agent replied · 6 August 2026

Thank you very much for taking time to post a review, it means a lot to the team!

1/5

Google

Staff seemed uninterested

Ray · 16 September 2019

Agent replied · 7 July 2023

We're so sorry to hear that you did not receive the best service. Do please feel free to contact me directly if you wish to discuss this further. It would be good to know exactly what happened so that we can feed this back and improve our service. My direct email address is sharon.hamilton@cheffins.co.uk

5/5

Google

Rating only, no written review.

Rozi · 8 June 2026

Agent replied · 9 June 2026

Thank you for leaving a 5* rating.

5/5

Google

Absolutely fantastic . The best estate agent by far . Staff are always approachable and very friendly . I wouldn't use anyone else .

David · 17 July 2021

5/5

Google

Great agents- helpful and proactive

James · 6 August 2023

4/5

Google

Very helpful overall. Provided some good advice and worked really hard to help. Would definitely recommend them when buying your first home.

Kyle · 17 July 2021

5/5

Google

Very happy that I chose Williams. They were helpful and supportive from the outset and I would highly recommend them. Great team!

Chrissie · 17 July 2021

5/5

Google

Rating only, no written review.

Jon · 29 April 2026

5/5

Google

They offer an effient service and all staff are friendly and helpful

Janet · 29 July 2022

5/5

Google

I have now used cheffins for both the purchase and subsequent sale of my house and as letting agent for a rented property. …

Christian · 8 October 2017

5/5

Google

Williams introduced us to the home we eventually bought. Great service from the staff and very very helpful.

Lewis · 17 July 2020

5/5

Google

Absolutely brilliant, looked after by Sian, completely professional & helpful. Thoroughly recommended.

Carole · 29 July 2021

5/5

Google

Rating only, no written review.

Samanthika · 24 October 2025

Agent replied · 24 March 2026

Thank you for leaving a 5* rating.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Cheffins Residential's Google reviewsLeave Cheffins Residential a review

Questions about Cheffins Residential Ely

How many reviews does Cheffins Residential Ely have?

Cheffins Residential's Ely office has 320 reviews across 1 platform: 320 on Google.

What is Cheffins Residential Ely's rating?

Cheffins Residential Ely is rated 4.6 out of 5 across all 320 reviews, and 4.6 out of 5 on Google from 320 reviews.

Where is Cheffins Residential's Ely office?

Cheffins Residential Ely, 25 Market Place, Ely, CB7 4NP.

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