Trusted Agent profile · Elmbridge
★★★★★
1,977 reviews across 2 platforms
107 Queens Road, Weybridge, KT13 9UJ, Elmbridge, KT13 9UJ
Part of Savills, see every office.
Savills's office in Elmbridge, at 107 Queens Road, is rated 4.2 out of 5 across 1,977 reviews on two platforms, including 184 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Savills Weybridge hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Elmbridge.
Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
5/5
TrustpilotDavid Gwinnutt is ace
David Gwinnutt is a thoughtful and empathetic individual. He treated us with utmost patience and professionalism and we can recommend him with full confidence.
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.
5/5
TrustpilotSale of oiur property
We decided to use Savills as they had far reaching market within the UK with a good reputation.The house was on the market from the second week in December 2020 and sold in March 2021.Savills provided us with a constant stream of viewers with Katiie, who conducted the viewings, gaining the confidence of all who viewed, which was a positive aid to selling. We will use Savills again.
I really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.Regards,Katie
5/5
TrustpilotThe service we have received from Mr…
The service we have received from Mr James Machel during an exceptionally difficult and protracted Sale of our property Damers Bridge Cottage GU28 0AW has been outstanding. We could not have stayed the course without James tenacity and perserverance in his dealings with all concerned holding everything together and concluding with a successful outcome.
We really appreciate your kind feedback, Christopher. We are very pleased we were able to help and wish you all the very best for the future.Regards,James
5/5
Trustpilotvery satisfied with the high quality…
very satisfied with the high quality service. Aliya Charnley is always available and responsive. She deals with issues in a very professional way and always manage to resolve them.
5/5
TrustpilotI would like to thank Kristina for her…
I would like to thank Kristina for her patience and help in finding my new flat and assuring all my questions were answered. I would also like to thank Kimberley for helping me settle in and being available for any questions or concerns I may have post move. This has been my smoothest move ever so far!
5/5
TrustpilotHad a great experience with Savills
Had a great experience with Savills. Our agent Laura was incredibly helpful and friendly. The whole buying process was very easy and pain free.
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
1/5
TrustpilotSavilles live in the dark ages
Savilles live in the dark ages. They act as if renting you a property is a personal favour and they have no obligations or commitments as landlords. Their staff only seem to work when it suits them and forget about getting repairs done. In my experience they are dishonest and fickle. It's a club for poor toffs. If you want lies and your information sold on to credit check companies go with Savilles.
Savills endeavours to give the best possible service so we would like to investigate this. Please email your contact details and further information to LettingsCustomerServices@savills.com so that we can look into this.
1/5
TrustpilotSavills Melbourne keep deposit (all my savings) against the law saying "it'd be more expensive for you to go to court"
Savills Melbourne: Was buying a property with Savills and they guilted me into "we are experts, there is no cladding". It was - which made the bank rejecting the mortgage. However, Savills State director told to "never contact again" while refusing to refund my deposing for the property. It was subject to finance and they must, but was told "will be more expensive for you to go to the court". It was all my savings for my 1st property, I left traumatized. They still keep all my money and unresponsive.
5/5
GoogleA fantastic service. Jade was particulary helpful and efficient, dealing with any queries promptly. Overall, service from the branch was outstanding. Would highly recommend.
Thank you for your kind feedback. I am delighted to hear your experience with Jade and the Savills team was so positive. Best wishes Laura Lane - Lettings Director
5/5
TrustpilotDaniel was great always calm helpful…
Daniel was great always calm helpful and knowledgeable
Thanks for the review, Becky - it's been a pleasure.Regards,Daniel
5/5
GoogleOlivia worked extremely hard for us on our house sale including during her leave and made the difference in getting our home sold. Thanks very much.
Thank you for your review Charles. We wish you and your family all the very best in your new home. With best regards, Simon Ashwell - Regional Director
1/5
TrustpilotVery unprofessional
Very unprofessional! We are thankful that we aren’t renting from this company. We were interested in a property in Aberdeenshire. The agent couldn’t care less about our interest - makes promises and then doesn’t communicate. Therefore, they have lost our custom.Should have known something wasn’t right as when we went to view the property she didn’t turn up as she was “in meetings” and we could get the keys from the shed!
Savills endeavours to give the best possible service so we would like to investigate this. Please email your contact details and further information to LettingsCustomerServices@savills.com so that we can look into this.
5/5
TrustpilotClare Bingham was absolutely excellent…
Clare Bingham was absolutely excellent and kept everyone calm and updated during a very difficult move. Couldn't recommend Clare highly enough
Thank you. Selling a family home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
5/5
TrustpilotImpeccable service
Been renting for 3 years with Savills and couldn't be more pleased with their service and assistance.Every issue I've had they've responded in a timely manner and fixed every single one of them, no exceptions.Fiona Wither as a property manager is super efficient and reliable.Thank you to all the team and happy holidays!
5/5
GooglePositive experience with the team on letting my house, in particular Jade. Good communication - professional, clear, concise and quick to respond. Recommended.
Thank you Andy for your kind feedback. I am delighted to hear your experience with Jade and the Weybridge team was so positive. Thank you for choosing Savills to assist in finding you a tenant. Laura Lane - Lettings Director
1/5
TrustpilotVery difficult to hear as call was from…
Very difficult to hear as call was from mobile, sounds as if on move, call cut short no thank you for your enquiry, i would say it was rude, perhaps I wasn't going to spend enough money!!
Hi Sally, we sincerely apologise that your experience did not meet your expectations. Your satisfaction is incredibly important to us, and we regret that we fell short on this occasion. If you'd like us to look into this, please email the contact/office you were speaking to via email: socialmedia@savills.com, so we can investigate.
4/5
TrustpilotRivergarth Malpas…
Savills gave a good and professional service. The staff were polite, smart at all times and were punctual. Communications and the brochure were excellent. A clearer assessment of the buyer's ability to fund buying my house would have been useful. But I accept your agent could only assess what he was told ? In the end we got there in what were difficult and unprecedented circumstances. Thank you. .
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level service our clients expect and deserve.
5/5
TrustpilotOur experience with Savills was…
Our experience with Savills was wonderful, Aziz was remarkably helpful and flexible, thank you 🙏
Thank you. Alicia - it was our pleasure. Anything else just give us a call.Regards,Aziz
5/5
TrustpilotProfessional and very helpful.
The Barnes Savills office sold our home very quickly and very professionally; always mindful that we are the clients, and working for us, in a way that suited us. At the time it was a sellers market, but we were never rushed or panicked. I would recommend this office every time, when you have a property to sell.
Thank you, it was our pleasure. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Savills Barnes team
5/5
TrustpilotI will give 5 stars for my manager…
I will give 5 stars for my manager Vivian Yip during my tenancy for her high level professional work in resolving tenant’s problems, and in-time responses.
Thank you for your kind words and for taking the time to post a review, Zheng. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotCharles Fraser-Sampson - Savills - Excellent Job!
Charles Fraser-Sampson from Savills is EXCELLENT. As we are international sellers he dealt with a most difficult sale and remained focused and diligent throughout the painful process. He went above and beyond what is required and got the sale completed. His communication, even if bad news was always available and he wasn’t afraid to take charge of the situation. I would highly recommend him!
Thank you for your kind words, it was my pleasure!Regards,Charles
5/5
GoogleJames Phillips and the entire team at Savills Weybridge provided outstanding service and I would strongly recommend them to any would be house sellers.
Chris, thank you for taking the time to post a review for James and the team. Delighted that we were able to achieve such a successful outcome for you and we look forward to working with you again in the future. With best regards, Simon Ashwell - Regional Director
5/5
TrustpilotGood work by Savills
Our sales negotiator, Tessa Cobb was very helpful over the many weeks needed in helping us through the complexities of selling our leasehold flat in Battersea.
5/5
TrustpilotSavills feedback
David and the wider team at Savills were invaluable to the successful sale of our flat. They provided honest and reliable advice from the marketing stage through to a successful exchange. David in particular was very hands on in the due diligence and assisted us greatly in in dealing with all the enquiries in a difficult market.
We appreciate you leaving such a kind review, thank you and all the best!
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Tell us what you need and we'll put you in touch. Savills Weybridge hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Elmbridge.
