Trusted Agent profile · Elmbridge

Savills Weybridge reviews in Elmbridge

4.2

★★★★★ Great

1,956 reviews across 2 platforms

107 Queens Road, Weybridge, KT13 9UJ, Elmbridge, KT13 9UJ

Savills's office in Elmbridge, at 107 Queens Road, is rated 4.2 out of 5 across 1,956 reviews on two platforms, including 171 Google reviews rated 5.0.

Google logo

5.0 / 5

171

Reviews on Google

This office

Trustpilot logo

1,785

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.

5/5

Trustpilot

Shikha was really helpful

Shikha was really helpful. My fridge broke down and she liaised with the landlord and several people to get the cupboard out and a new fridge in. I have a busy job and could not co-ordinate being in for all the visits. However Savills are always so helpful in making sure things can happen as quickly as possible. I'm really grateful for the communication and clarity - made a stressful situation much more manageable.

Farzana · 28 August 2026

Agent replied · 22 October 2024

Thank you so much for your review, Farzana. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Extremely smooth end of tenancy experience thanks to the Savills staff

Shan Elario has been extremely helpful and supportive in the whole end of tenancy process. We were stressed and busy with our home move and he made sure that any issues with the end of tenancy were addressed swiftly and resolved to the satisfaction of both us and the landlord. We really appreciate his professionalism and diligence through the entire process.

Zeena · 21 August 2026

Agent replied · 22 September 2026

We are so pleased that everything worked out successfully for you, Zeena. Thank you for providing us with an update and for taking the time to review our service.

1/5

Trustpilot

Never return calls!!

I have just received yet another mailing from Savills (Truro), offering their services in selling my house. This is ironic, in that we have phoned them twice to get a valuation, but no-one returns the call. If fact, last tome the office didn't answer - it rang for ages and then got put through to their nationwide coordinator. Clearly Truro were too busy to get in touch, but if they can't be bothered to try and get buyers on the books, heaven help anyone interested in trying to purchase a property!

PZH · 18 February 2026

Agent replied · 20 March 2026

We're very sorry to hear about your experience with our Truro office. You should always be able to rely on timely communication, especially when requesting a valuation, and it’s clear we have fallen short on this occasion. If you would be open to it, we would appreciate the chance to put this right. Please feel free to email your contact details to socialmedia@savills.com so we can arrange for someone to contact you.

5/5

Trustpilot

Bailey Chan is superb

Bailey Chan is superb. As a landlord, I don't have to worry about anything. I always want to treat my tenants well and Bailey has the same approach. He approaches every task with meticulous detail and communicates with me clearly and always on time.

Website · 10 September 2026

Agent replied · 22 September 2026

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

Many thanks to James Abbott and his excellent team in Stamford

I sold my house in Stamford through James and his team at Savills Stamford. Many agents were competing for the business - I was glad I chose Savills as in a difficult market they provided an efficient and smooth service with excellent communication throughout. Thank you!

Sophia · 28 August 2026

Agent replied · 22 September 2026

We are so pleased that everything worked out successfully for you, Sophia. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

Savills did a great job

Savills did a great job both at inception, during tenancy and at the end of it. They have always been proactive to address any item we raised and addressed it promptly. Special thanks to Fiona Wither who has been our main contact.

Matteo · 28 August 2026

Agent replied · 22 September 2026

Thank you for taking the time to review our service, Matteo - feedback is always incredibly helpful. I’m delighted that we met your expectations.

5/5

Trustpilot

Roshni has been our Property Manager…

Roshni has been our Property Manager since December 2025 and we have been very pleased with the service received. We will be sad to see Roshni go and look forward to working with our new Property Manger.

Rigby · 3 September 2026

Agent replied · 22 September 2026

Feedback is an invaluable reminder of the things that are important to our clients, Rigby. So thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.

5/5

Trustpilot

Great support

Shikha has been incredibly helpful, organised and responsive. She’s managed to sort out most of the issues with our property after we’d struggled to get things resolved for around six months with our previous property manager.

A · 3 September 2026

Agent replied · 22 September 2026

Thank you for taking the time to leave feedback, A Pvl. We’re so glad that you appreciate Shikha. We’re delighted to hear that you enjoy being part of the Savills team…. We are always working on being even better, so if you have any feedback or suggestions, please email socialmedia@savills.com so we can review.

1/5

Trustpilot

Absolutely useless company

I have to say that if you are a buyer-forget about it, they are not interested in selling properties and if you are a seller,forget about it, they are not interested in selling your house. Absolutely disgraceful company. Why do you even want to list your property with them is the main question. They don't pass on messages or offers to the vendors and don't respond if you are interested in viewing either.

Tibu · 17 September 2026

Agent replied · 22 September 2026

Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and are concerned by the issues you have raised regarding communication, property viewings, and the handling of messages and offers. As we are unable to identify your case from this review alone, we would welcome the opportunity to investigate your concerns further. Please email us directly at socialmedia@savills.com with your details so that we can look into what happened and address any shortcomings in our service.

1/5

Trustpilot

Talked down to for three months, overcharged on our own statements, complaint response ignored six of eight points

We are landlords who instructed Savills' Maida Vale / St John's Wood office to let and manage a flat in W9 on negotiated terms of 14.4% including VAT, 9.6% letting, 4.8% management. Savills became involved at offer stage on 27 May 2026, the tenancy started on 28 July 2026, and we submitted a formal eight-point complaint on 24 August 2026, under a month into a tenancy we paid a professional agent to run.

Ivan · 26 August 2026

Agent replied · 22 September 2026

Thank you for taking the time to leave your review, we understand that this is currently under investigation with the customer services team.

5/5

Google

We highly commend Irfan Reza. If we could give him a score higher than 5 we would. He was just exceptional in knowing exactly what we wanted; by shortlisting 5 homes which were all within spec. He then professionally guided us to make our final decision. Irfan is one of the only estate agents we have come across who actually pro-actively and constantly follows up with you and “unbottles” any challenges you come across during the process. Well done to Irfan. Savills can be proud having a team member like you. This kind of behaviour builds an everlasting relationship.

Jorg · 16 April 2025

Agent replied · 8 June 2025

Thank you for your glowing review of Irfan, Jorg! We're thrilled to hear that his exceptional service, professionalism, and dedication left such a lasting impression. With best regards, Simon Ashwell - Regional Director

5/5

Google

We were purchasers of a property in which Savills Weybridge were appointed as sale agents for the vendors. Not withstanding that we were not their clients, they acted with great professionalism and curtesy towards us. Savills (Nic Barnett) aided a smoother transaction (that became rather fraught) than otherwise. We have no doubt that this sale and purchase might have fallen through at the very last moment but for their assistance to both parties! Excellent Agents, the vendors were wise to appoint them!

Edward · 2 April 2025

Agent replied · 25 July 2025

I'm really delighted to hear about your positive experience with Nick and the team in Weybridge. We hope you settle in well to your new home and look forward to working with you in the future. With best regards, Simon Ashwell - Regional Director

5/5

Trustpilot

Great proactive service from the…letting team at hampstead

Great proactive service from the letting team especially Muhammad Carr who has brilliantly looked after my property and me (!)

Irene · 8 September 2026

Agent replied · 22 September 2026

We really appreciate your kind feedback, Irene. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Google

We had the pleasure of dealing with Nick in buying our first home! He has been so responsive with any queries we have had throughout the process and helped with any difficulties we have had a long the way with chasing solicitors and such like. He has been accommodating for any last minute viewings to the home or changes to timings! Thank you Nick!

Katy · 23 September 2025

Agent replied · 17 October 2025

Thank you for your review Katy. I am pleased to hear you were happy with our service. I will pass your feedback onto Nick - he will be delighted. With best regards, Simon Ashwell - Regional Director

1/5

Trustpilot

Appalling experience

Appalling experience. Savills at Margaret Street cancelled a fully signed, legally binding tenancy agreement just 5 days before move-in because they sold the property. This breach of contract cost me money in non-refundable flights. Agents Natasha Spitz and Mey Hafiz promised to sort out the reimbursement, but then completely ghosted me for over months. Management ignores all formal complaints. While unforeseen circumstances can happen, how can this be justified?

Анна · 22 August 2026

Agent replied · 22 September 2026

Thank you for taking the time to share your feedback. We are sincerely sorry to hear about your experience and understand how frustrating and disappointing this situation must have been, particularly given the proximity to your planned move-in date and the additional costs you incurred. While property sales and changes in circumstances can occasionally arise unexpectedly, we recognise the significant impact this had on you and appreciate your concerns regarding both communication and the handling of your reimbursement request. If you could email further context to socialmedia@savills.com we will investigate.

5/5

Google

Irfan was the most helpful agent I’ve come across whilst we were looking to purchase our first home. Although we did not find our home through Savills in the end Irfan went above and beyond to help us find a suitable property with regular contact and really understanding what it was that we were looking for. I’m hoping that when we come to buy our second home Irfan will be the one to sell it to us as I can not rate him enough as an agent.

Mischka · 20 February 2025

Agent replied · 25 July 2025

Thank you for taking the time to post a review Mischka, really pleased to hear that Irfan was so helpful in your search. We look forward to working with you again in the future. With best regards, Simon Ashwell - Regional Director

5/5

Google

A big thankyou to Nick, Sam and the team at Savilles. Our sale was a probate sale with a few complications and it was managed professionally throughout. Emails were always responded to very quickly, there was attention to detail and everything was done to ensure things progressed as smoothly as possible. There was a sense that they look after their customers, both buyers and sellers. Wouldn’t hesitate to recommend!

Penny · 24 June 2025

Agent replied · 22 July 2025

Thank you for your kind words Penny. I'm delighted that we were able to support you throughout the process and help secure a sale for you. I will let the team know, they will be delighted. With best regards, Simon Ashwell - Regional Director

5/5

Google

We recently purchased our beautiful new home through Savills, and we couldn't be more thrilled with the experience. From the very beginning, Irfan Reza was our dedicated agent, guiding us every step of the way. He showed us the house we had our eye on (multiple times) and expertly handled our offer and purchase process all the way to completion. In a time when there are so many different people involved in a house purchase, having a single point of contact made everything so much easier and more reassuring. With so many new names to remember, agents, solicitors, insurers, mortgage advisors, and more, it was incredibly helpful to have Irfan there to streamline everything. To say we were impressed with Irfan’s service would be an understatement. He was an absolute pleasure to work with, friendly, open and honest. He was always down-to-earth and easy to communicate with. Throughout the process he kept us informed with regular almost daily updates and even when things weren’t moving as quickly as expected, he made sure we were kept in the loop, reaching out at least every Friday to give us a nudge or just to check in. Irfan worked tirelessly to ensure everything moved smoothly, always keeping the momentum going. When we finally completed, his excitement for us really showed, he even sent a text on a Sunday evening to see how we were settling in! Long story short, we now know what a 5-star service from an estate agent looks like! We’re incredibly grateful for Irfan’s personal touch and professionalism, and for the wonderful team at Savills. Thank you so much for helping us find our dream home!

Julia · 21 January 2025

Agent replied · 24 January 2025

Thank you for taking the time to write such a glowing and detailed review for Irfan, Julia! I'm delighted to hear that he went above and beyond for you to make your experience a pleasant and memorable one. We hope you are settling in well and enjoying your new home. With best regards, Simon Ashwell - Regional Director

5/5

Trustpilot

Thank you

From the start, working with Christianne has been an absolute pleasure. Her professionalism, knowledge, and dedication set a new standard for what great estate management should look like. Every detail of our experience was handled with care, integrity, and genuine enthusiasm.

Lucas · 18 February 2026

Agent replied · 20 March 2026

Thank you so much for your review, Lucas. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Savills are the best

Savills have been truly amazing in this very long journey we have had to buy our beautiful home. Jamie and Sarah were nothing but patient and encouraging when things were not going well. The thing that sticks out for me is how nice they were.....not like the Estate Agents I remember from years ago who basically just wanted to sell the house and get their commission. Jamie cared about us as people and if you ever need to sell your house (or buy one) you cannot do better than SavillsThank you to Jamie & Sarah we love our new home

Jackie · 8 November 2024

Agent replied · 29 December 2024

Thank you for your lovely review, Jackie. It was a real pleasure being able to help you and hope you enjoy the new home.

5/5

Trustpilot

I recently ended my 4-year lease of an…

I recently ended my 4-year lease of an apartment that was managed by Savills. My experience was great - I found the apartment that met all my needs quickly and throughout my stay all issues were being resolved and attended to promptly and professionally. In the past year Angus helped me quite a lot, for which I'm very grateful. Highly recommend!

Olena · 17 August 2026

Agent replied · 22 September 2026

Thank you for your feedback, Olena. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.

5/5

Trustpilot

Great Service

Many thanks Ritesh for all your help, prompt replies and advice

J · 27 August 2026

Agent replied · 22 September 2026

Thank you for your lovely review, J Kerr. It was a real pleasure being able to help you and hope you enjoy the new home.

1/5

Trustpilot

I had worked at Trinity Square

I had worked at Trinity Square, Gateshead, Newcastle Upon Tyne for a number of months and I had the pleasure of working alongside some fantastic colleagues however, this was massively disappointing when at the time the site manager Tony Pickering was the most pompous, narcissistic, dishonest, arrogant and obnoxious human being I have ever met in my entire lifetime and I would never come back here not even socially as this was one of the most toxic & immature working environments I have ever worked at. If I could give anyone any advice do NOT work here.

Chris · 26 October 2024

Agent replied · 29 December 2024

Thanks for getting in touch, Chris. We don't seem to have a Tony Pickering working at Savills, and would like to investigate this further. Please email socialmedia@savills.com with any additional information that you have so we can look into this.

5/5

Trustpilot

Yato Konde-The deal breaker

I was planning to give the company (who I was sure is a great company in the field when I first contacted them) one star and bad review due to the bad experience and stress I was put under due to negligence I had during the renting procedure at the beginning. Yato Konde is the reason why I am giving it 5 stars.Yato is an outstanding apartment manager who truly prioritizes her tenants' comfort. From the start, her professionalism and warm demeanor absorbed all my anger and stress and made me feel calm and relaxed and made me feel I was at home. She communicates effectively, addresses concerns promptly, and maintains the property impeccably. What sets her apart is her genuine care for residents; she fosters a welcoming community and has a positive attitude. Yato's dedication and good manners create an enjoyable living experience, making her highly recommended as a manager.If I want to summarise it is: Professionalism, Dedication & Care

NM · 25 October 2024

Agent replied · 29 December 2024

Thank you for taking the time to leave feedback/to share your opinion, NM. We are always working on being even better, so if you have any feedback or suggestions, please email socialmedia@savills.com so we can review.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Savills's Google reviews

Questions about Savills Weybridge

How many reviews does Savills Weybridge have?

Savills's Elmbridge office has 1,956 reviews across two platforms: 171 on Google, 1,785 on Trustpilot (across the whole business).

What is Savills Weybridge's rating?

Savills Weybridge is rated 4.2 out of 5 across all 1,956 reviews, and 5.0 out of 5 on Google from 171 reviews.

Where is Savills's Elmbridge office?

Savills Weybridge, 107 Queens Road, Weybridge, KT13 9UJ, Elmbridge, KT13 9UJ.

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