Trusted Agent profile · Elmbridge
★★★★★
1,977 reviews across 2 platforms
107 Queens Road, Weybridge, KT13 9UJ, Elmbridge, KT13 9UJ
Part of Savills, see every office.
Savills's office in Elmbridge, at 107 Queens Road, is rated 4.2 out of 5 across 1,977 reviews on two platforms, including 184 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Savills Weybridge hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Elmbridge.
Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
5/5
TrustpilotI dealt with Jess exley who was…
I dealt with Jess exley who was extremely helpful and professional. Jess was available at all times to answer questions and support. This really made things a lot easier especially considering it’s covid times. Very happy with the service I was provided and highly recommend.
5/5
GoogleI engaged Savills in Weybridge to handle the sale of my house in Weybridge in 2018. I found Debbie and the team to be extremely professional and responsive, and they made the entire process as straightforward and relaxed as property selling can ever be! I would highly recommend their services.
5/5
TrustpilotPurchase through Savills Mayfair
The team at Savills Mayfair have been faultless from start to finish during our purchase, Claire Reynolds delivers a professional , no-nonsense approach and is clearly out to achieve the best result for her client but was always pro active and helpful with us as buyers , we would definitely want her acting for us on a sale.
Thanks Chris, it was our absolute pleasure. All the best.Regards,Claire
5/5
GoogleEmily, Jade and Amber have been so helpful from start to finish, we're really grateful of such a smooth process!
Wonderful feedback to hear of the team, Bridie. All the best in your new home. Best Wishes - Laura Lane, Regional Lettings Director
5/5
TrustpilotPremium service from premium agents
Friendly & professional service from a great team of people who guided me through every step of selling my character cottage. Despite being a large firm I dealt with the same people who always answered the phone or replied to my emails. They're definitely not cheap but you pay for service.
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotLauren Sullivan is an extremely…
Lauren Sullivan is an extremely efficient agent and is always responding and reacting swiftly to any request or questions that I might have as a landlord.
5/5
GoogleDebbie is an excellent agent who understood what we were looking for (probably better than we did). After multiple house viewings, and the trials and tribulations of a challenging housing market, we are delighted to be moving into our new home in a few weeks' time, thanks to Debbie.
5/5
TrustpilotFiona
Fiona, our Property Manager from Savills, was always most helpful if and when we needed her. Our overall experience with Savills has been excellent from beginning to end.
We really appreciate your kind feedback, Audrey. We are very pleased we were able to help and wish you all the very best for the future.
4/5
TrustpilotSavills have performed well to date and…
Savills have performed well to date and respond quickly when any issues occur. Nice people to deal with
Thank you for taking the time to review our service, Stephen - feedback is always incredibly helpful.I’m delighted that we meet your expectations.
5/5
TrustpilotGoes the extra mile
I have both sold and rented out my apartments and the team couldn't have been any more helpful. Maria goes the extra mile to make the experience as trouble free as possible.John Paul and Alistair have given me the benefit of their extensive experience over the last 10 years and I hope it continues for many years to come! Thanks very much, great team!
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. We are delighted your experience of Savills was such a positive one.
5/5
TrustpilotVery good attention during our tenancy
We were tenants for almost two years and during our stay we got very nice attention from Savills. Property Managers Ritesh Goupal and Cato Ng answered quickly to any inquiry that we had regarding the apartment and our tenancy.If we had any issue on the flat or questions about the agreement, managers were able to find help and answer our questions as soon as possible.
1/5
TrustpilotAbsolute nightmare company
Absolute nightmare company. Provided false information in regards to how our application would be processed which led to us “failing”. Then tried to illegally withhold our holding deposit. Scammers.
Hi Katie, we are very sorry to hear of your experience and would like to find out more. Feedback is incredibly important to us in order to provide a service customers expect from us. Could you please email socialmedia@savills.com with additional detail so we can investigate.
4/5
TrustpilotI have dealt with Savills for a good…
I have dealt with Savills for a good many years now, they have always managed to find good tenants for us. They are right up to date with the latest legislation, however, this inevitably generates a huge amount of necessary correspondence, which can be very time consuming. The end result always seems to justify all that is involved.
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotLauren is always very helpful
Lauren is always very helpful, very responsive and professional. It is a pleasure to work with her
1/5
TrustpilotWebsite doesn't work ...
The website rarely works, if you view a property online then you can only view one photo despite listing numerous, last week you could only view "Sold" properties (laughable). In my personal dealings with them Ive also found them to be arrogant. LIke customers aren't worthy of them. Needs to change
We are sorry to hear that you were dissatisfied with the website, if you'd like please email socialmedia@savills with any further information so we can look into improving.
5/5
TrustpilotOutstanding service from Savills
Outstanding service from Savills. Sue Trybus made the whole process effortless. If you want to work with someone with old fashioned values of integrity, honesty and kindness then look no further than Sue. A precious gem in the world of estate agents.
1/5
TrustpilotDisrespectful service, slow to provide information
When we moved in, they didn’t provided a significant number of instructions on how the property operates, including the door code, and intercom system. Getting this information took a significant amount of time. Another example which I think exemplifies the poor quality of service and lack if respect from savlills, when we had an electrical outage, they require you to pay for the service if the electrician is able to resolve the problem using steps they send you via sms. Although I see the logic in this it seems like in the end if for some reason you mess up the steps they send(which involves a great deal of knowledge about the set up of your new flat), their responsibility to provide a service disappears.
5/5
TrustpilotThe very best
The attention we received from Emma (Smith) was superb - totally professional at all times. We were treated with respect, understanding thoughtfulness and felt nothing was too much trouble for her. The entire selling journey was superb - Thank you EmmaWe have, and will again, recommended her to friends who are hoping to move home.
Thank you for your kind words. Selling a home can be very difficult, so I'm glad I was able to assist you. I hope to work with you again in the future!Regards,Emma
5/5
TrustpilotSophie has been fantastic she was able…
Sophie has been fantastic she was able to find us a property that was suitable for us very quickly. She was very helpful and professional throughout the process of signing contract etc. Would recommend savills they have been really helpful and responsive
5/5
TrustpilotSale of Ennismore Gardens
We, Investre, had the pleasure of dealing with the team on the sale of a flat in Ennismore Gardens. Savills really went beyond what could have been expected to ensure a smooth transaction. It was delightful dealing with the team & we are looking forward to hopefully working with them again in the not too distant future.
Thank you so much for your kind words. We hope to work with you again in the future.
5/5
GoogleVictoria was really helpful in settling us into our new house. Very friendly and professional.
Thank you Jonathan for your positive feedback - wishing you all the best in your new home. Laura Lane - Lettings Director
1/5
Trustpilotshameful
This review is based on management, do not work for savills especially if you're Security. They expect you to be beaten or stabbed and you are not allowed to defend yourself even using SIA training or you get fired. They do not support staff and have caused colleagues deterioration of their mental health and have used it against them. Please if you value your sanity do not work for this soul crushing company.
5/5
TrustpilotDaniel Omell
Daniel Omell managed the sale of my house under challenging circumstances. Covid arrived and the economy was uncertain but Daniel’s unflappable and undaunted. He consistently offered viewings to relevant potential buyers, set everyone’s expectations and his property knowledge and experience made a huge difference. You are in safe hands - and just as important - he’s one of life’s nice guys!
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotMet with Tom
Met with Tom, the office sales manager, a couple of times and his approach is relaxed but reliable - which is a great combination. He knows when it is time to add pressure to a situation, if needed. The whole sales process was smooth and the whole team did the extra mile to help the transaction. Would be happy to recommend
We are so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
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Tell us what you need and we'll put you in touch. Savills Weybridge hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Elmbridge.
