Savills Esher reviews in Elmbridge

★★★★★ 5/5

Trustpilot

So thankful for the exceptional service…

So thankful for the exceptional service provided by Paige Ford and Sevills. As first time renters in the UK, we had a lot of questions and Paige took the time to answer everything and helped us through the entire process. Would definitely recommend Paige as she was very thorough and the process was smooth start to finish!

Mary · 9 August 2022

★★★★★ 5/5

Google

We had a great experience buying our first flat with Savills Esher. Hannah was incredibly helpful throughout the entire process and really took the time to explain the house buying process to us. As first time buyers this was invaluable. Savills were always incredibly quick to responding to any queries, even after we had completed.

Nina · 26 October 2022

★★★★★ 5/5

Google

We received an excellent and highly professional service from the team at Savills, Esher when we sold our house. Special mention to Nick and Hannah supported by their colleagues. Always available, highly responsive and even when the going got tough they were so supportive and client centred. Thanks to you all for your great work.PositiveProfessionalism

Lou · 26 October 2022

★★★★★ 5/5

Google

My 3rd decade as a landlord and can comfortably say that the Savills team at Esher are fantastic. Charlotte has been looking after my properties for many years and has been incredible. Her team communicate well, deal with matters in a professional and timely fashion and are a pleasure to partner. I can highly recommend.

Michael · 26 October 2022

★★★★★ 5/5

Trustpilot

The best management service by Tami Falzon

The best management service by Tami Falzon…We have had numerous managing agents over the years (with Savills and other agencies) and Tami has been the best by far. She is extremely proactive, diligent and professional. We had an issue with the washer dryer not working and the handymen sent by the insurers were refusing to complete the job due to unreasonable reasons. Tami not only sorted this out with the insurers but also made formal complaints and got me a refund - which was totally unexpected and much appreciated. Thank you for your wonderful service, Tami.

GR · 14 June 2023

★★★★★ 5/5

Trustpilot

Monique Craib's attitude towards her clients is exemplary

Monique has been in charge of the flat's management since January 2022 and has made a significant positive difference in dealing with of all housing-related issues and situations, thus improving the image of the company, too. She does her utmost to take into account her clients' requests, handles them with flexibility and with a high level of professionalism, closely follows the appointments with the contractors. She is a great asset to Savills team and an absolutely positive experience to work with.

E · 7 June 2023

★★★★★ 5/5

Trustpilot

Oliver Hudson has been our property…

Oliver Hudson has been our property manager and as new tenants he has helped us with any issues that have come up. He has been incredibly polite and kind.

Astha · 17 September 2025

★★★★★ 5/5

Trustpilot

Reletting our property

Tenants decided to move as they had to relocate and the end of tenancy was well handled and in particular the reletting process was very efficient only taking 48 hours as a result of presenting the property to the right audience. The result was an increased rental and the new tenant moving in within 48 hours of the exiting tenants moving out. Well done to Holly Goodge and her team and in particular George Prior. Good job.

Mr · 25 August 2023

★★★★★ 5/5

Google

Excellent service from the Savills team in Esher! Highly recommend this agent for lettings; Charlotte was very honest and transparent from the set go; she went over and beyond what any agent does to help us let our property and assist with our onward rental. We bought our home through Savills Esher; and have now rented it via them - both experiences have been outstanding! Thank you Charlotte and team!!

Sonal · 27 October 2019

★★★★★ 5/5

Trustpilot

Pro-active and efficient communications

We were very happy with the service that George Hill, Savills, Truro provided.George was an excellent and very timely communicator and very pro-active with both us, the sellers, as well as the buyers. We would not hesitate to recommend Savills, Truro, George Hill in particular. We would also recommend Savills as, in our experience, they have a “long-reach”, which was vital for the sale of our property.

Mr · 22 October 2020

★★★★★ 5/5

Trustpilot

Simply the best!

Savills, and in particular Tessa we’re superb in helping sell our property. Superbly professional and definitely the best estate agents in the UK. Tessa, helped us achieve a great price and looked after us with care and attention throughout the process. Thank you so much Tessa, you are a superb estate agent. Thank you, Paul

Paul · 7 October 2022

★★★★★ 5/5

Google

Outstanding service from Charlotte and the team. Always attentive and sticklers for details - which is crucial for a landlord abroad. The team have great communication skills which enable a healthy and honest dialogue between tenant and landlord. I wouldn't hesitate to recommend the team to anyone looking to move to the area. Thanks for the continued first class servicePositiveResponsiveness, Quality, Professionalism

Craig · 26 October 2021

★★★★★ 5/5

Google

Charlotte Baylis is friendly, extremely knowledgeable, very responsive and incredibly professional. Together with the team at Savills Esher, Charlotte has secured wonderful tenants for our properties. They expertly guided us through every step of the process, allowing us to achieve good outcomes. No task is too small or too challenging for them. I would highly recommend Charlotte and her colleagues.PositiveResponsiveness, Quality, Professionalism

Nina · 26 October 2021

★★★★★ 5/5

Trustpilot

Savills' property management is great

Savills' property management is great. I would like to thank Fiona Wither for her excellent service and prompt communication in managing my flat. I highly recommend Savills for their professionalism and care.

Baha · 30 May 2024

★★★★★ 5/5

Trustpilot

HIGHLY RECOMMEND

Savills Truro were brilliant from start to finish. Following a good valuation and marketing strategy, George and Sean were always on hand, dealing with all communications patiently and efficiently. They offered good advice and support when needed, resulting in a smooth and quick sale. Lovely Sarah who carried out the viewings was knowledgeable and professional. A very experienced and approachable team.

T · 14 December 2021

★★★★★ 5/5

Trustpilot

Tami has been an amazing property…

Tami has been an amazing property manager who’s always responsive to our concerns. Tami has done a fantastic job resolving property issues such as leak and other form of emergencies. Thanks so much!

Rebekah · 4 May 2024

★★★★★ 5/5

Trustpilot

Rebecca - Property Manager

Rebecca is an incredible Property Manager. Her customer service skills, communication skills and Professionalism are exceptional! She is incredibly committed to her role as a Property Manager and clearly takes pride in her role. From my numerous conversations with Rebecca, she has always presented solutions to my problems and as a Full-time working Healthcare Professional, this is extremely important to me. Thank you Rebecca!

Preeti · 5 May 2021

★★★★★ 5/5

Trustpilot

CF - ESHER

We have used Savills, Esher Office, over a number of years and would highly recommend their Lettings Service. Very recently Charlotte and her team worked effectively to let our property. Their ability to introduce suitable prospective tenants proved successful. Ongoing negotiations through to Tenancy Agreement have been well managed and and we were very quickly able to welcome our new tenant. Once again a job well done.

Chris · 11 August 2020

★★★★★ 1/5

Trustpilot

Is Savills typically this terrrible ?!

No one showed up for a scheduled valuation on an agreed date and time without explanation, while I had to take time off from work. I sent them a couple of follow-up emails to find out the reasons, but again, no replies. I am honestly shocked by such sub - standard service and unprofessional behaviour from Savills. I hope they can give me an explanation why this can happen, if they really have customer service, not just a cheap apology.

Xia · 19 May 2024

★★★★★ 5/5

Google

Highly Recommended X2 We are so fortunate to have Savills Esher Rental Department once again helping us to find our new home. You can always rely on their service, support and professionalism. Our special thanks to Lauren Williams and Charlotte Baylis for giving us expert advice to find a home that met our needs. Alireza & NegarPositiveResponsiveness, Quality, Professionalism, Value

A · 11 January 2022

★★★★★ 5/5

Trustpilot

Highly recommended Paige and Savills

We had a great experience with Paige when we were looking to rent in a market with a lopsided supply. She took the time to understand our requirements and was able to find the perfect home. I would highly recommend Paige and the entire Savills team to help in your search.

Ashwini · 1 February 2023

★★★★★ 5/5

Trustpilot

Oliver Hudson

Oliver Hudson, our property manager in the past one year , is very responsible and always on top of any issues we have with our property. He is always very committed to resolving the issues ( be it tenancy feedback, issues with council tax, or utility bills or tax issue ). And his response is very fast. His biggest strength is his ability to work well with other stakeholders to resolve critical tasks or issue. He is definitely the "go to " person in Savills.

Chong · 16 May 2024

★★★★★ 5/5

Google

Wanted to thank Charlotte and Lauren at the Esher office for such great service. In a difficult time when it was not even possible to view properties I needed honesty and responsiveness to make sure difficult decisions were made quickly. Delighted to say that they made the experience a pleasure with great advice and accurate descriptions. Very happy with the results. Would highly recommendPositiveResponsiveness, Professionalism

Steve · 11 January 2021

★★★★★ 5/5

Trustpilot

My experience

Savills were my vendors agents. They were very helpful in what became a complex situation. Despite not being their client, they were supportive and proactive right to the end and beyond.

Dr · 13 January 2026