Trusted Agent profile · Elmbridge

Knight Frank Weybridge Sales reviews in Elmbridge

4.9

★★★★★ Excellent

1,523 reviews across 2 platforms

20 High Street, Weybridge, KT13 8AB, Elmbridge, KT13 8AB

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Knight Frank's office in Elmbridge, at 20 High Street, is rated 4.9 out of 5 across 1,523 reviews on two platforms, including 56 Google reviews rated 4.8.

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4.8 / 5

56

Reviews on Google

This office

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1,467

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.

5/5

Trustpilot

Superb Property Manager, Michelle Henry @ Knight Frank.

Having a rental property it is very important that we have a trustworthy and experienced Property Manager. Over the past year this has been Michelle Henry @ Knight Frank. Michelle is responsive and proactive making our lives much easier. Michelle always seems to be one step ahead dealing with any issues from tenant or landlord. Highly recommend Michelle Henry @ Knight Frank.

Renee · 1 August 2024

Agent replied · 26 October 2024

Dear Renee, Thank you for your kind words. It has been a pleasure working with you, thank you for intrusting me to look after your beautiful property. Please feel free to get in touch should you wish to use our Property Management services again in the future.Best wishes, Michelle

1/5

Trustpilot

Tax return annual statements for properties service

I asked annual statements for tax return for 2 properties on 03 th of May Received 2 statements on 17 th of May : both with math mistakes, asked to check and send me back statements without mistakes, received on 30 th of May statements with math mistakes again . ( different )Again asked to check and send me statements again, still waiting. Sent a lot of emails, asked statements during telephone calls with property manager. Today is 03 th of July - 2 mounts later from first request and I still have not received correct annual statements.

Sergey · 3 July 2023

Agent replied · 24 November 2024

Dear Sergey, We are really sorry to hear about your experience. We are looking into this issue now and a member of the team will be in touch soon. Knight Frank

5/5

Trustpilot

We had a wonderful experience dealing…

We had a wonderful experience dealing with Knight Frank, in particular Patricia who was professional, prompt with her communication and very available to help with advice during our process of letting a flat.The rest of the team at Knight Frank were also incredibly professional and made the rental process less stressful! A massive thanks to the team and I wouldn’t hesitate to recommend!

Reshma · 6 July 2024

Agent replied · 26 October 2024

Hi Reshma, Than you for your kind words, it was a pleasure helping you with the process. Do let us know if we can help with anything else during your tenancy.

5/5

Trustpilot

I had a great experience with reletting…

I had a great experience with reletting my apartment. Katie Shaw was my letting negotiator- she was very responsive, has a detailed knowledge on the specifics of the safety requirements for rental properties. She visited the flat ahead of the tenants moving in and kept me updated on every step.

Alina · 22 January 2025

Agent replied · 22 February 2025

Dear Alina,Thank you so much for your kind words, it was such a pleasure working with you on this tenancy and I look forward to working with you again in the future!All the best,Katie

5/5

Trustpilot

My partner and I had a great experience…

My partner and I had a great experience with Knight Frank. Summer White was our agent, and she was amazing. She took the time to understand our specific needs and suggested properties accordingly. Summer was also very responsive and always kept us in the loop, making the whole process smooth and stress-free. Thank you Summer for helping us find our new home!

Mark · 15 July 2024

Agent replied · 26 October 2024

Dear Mark,Thank you so much for your kind words and for taking the time to share your experience with Knight Frank. I am thrilled to hear that you and your partner had a positive experience working with me.It was a pleasure assisting you both in finding your new home, and I am glad I could help make the process smooth and stress-free.Wishing you all the best in your new home! If you ever need any further assistance in the future, please don't hesitate to reach out.Warm regards,Summer

5/5

Trustpilot

Working with Beth Tighe at Knight Frank

Working with Beth at Knight Frank was a very positive experience. She is pleasant, responsive and effective and gets the job done. She knows when/how to take support from the wider office.

Altaf · 16 September 2026

Agent replied · 23 September 2026

Dear Altaf, Thank you for your review. So pleased we were able to help you find your ideal tenancy, we look forward to continue working with you on the sale! Best, Beth

5/5

Google

We used the Knight Frank team in Weybridge to sell our house. Tom was excellent - offered great advice and support; very attentive; and always available when needed. Tom is highly knowledgeable and his experience of the local area and his property knowledge is unmatched. I would highly recommend.

Ashley · 22 January 2025

Agent replied · 10 January 2025

Thank you so much for your kind words and thoughtful review. Best wishes from the Knight Frank Weybridge team

5/5

Google

We have dealt with numerous estate agents as part of our business over the years and without doubt this has been our best experience. Natalie has been exceptional throughout the whole process. She is mindful, proactive and well capable of driving the deal to completion. All estate agents should be like this. Cannot recommend highly enough.

Matt · 11 October 2024

Agent replied · 23 October 2024

Thank you for taking the time out to leave us a lovely review, I’m delighted you enjoyed your experience with KF. It really has been a pleasure working with you both and I look forward to seeing around Weybridge in the future.

5/5

Trustpilot

Fast service and thoughtful resolution

We’ve recently moved to the Wimbledon area from outside the UK. The property we are renting is fantastic, but a few items needed updating and fixing. Daniel Lloyd from Knight Frank has been assisting us with speedy turnaround and organizing repair technicians for a variety of issues. Although we’re early on in our time here, our experience with Daniel has been top notch so far!

Kirk · 8 May 2024

Agent replied · 26 October 2024

Thank you for your very kind words, Kirk. It's been a pleasure working with you since you moved into the property. Please let me know whenever you require further support or assistance.Kind regards,Daniel

5/5

Trustpilot

Vinnie from Knight Frank renewals has…

Vinnie from Knight Frank renewals has been extremely helpful and very professional. His response to emails is fast and he clearly communicates things. Much appreciated!! Thank you.

Siobhan · 13 October 2026

Agent replied · 15 October 2026

Dear Siobhan, Thank you for your kind words. It has been a pleasure to assist you. Kind regards, Vinnie

5/5

Trustpilot

When the gas supply was cut off for a…

When the gas supply was cut off for a tenant due to repairs, Shantel Sikanartey of Knight Frank managed the communication with the tenant and the compensatory rent reduction. I can't praise the service received enough. She also helped ensure rapid communication between the tenant and external fire and safety inspections. Many thanks to her and Knight Frank.

Robert · 16 October 2026

5/5

Trustpilot

Appreciation for Outstanding Property Managemen-Ava Ho

The staff and manager from our KF team is very prompt for any issues. I would like to especially thank my property manager Ava Ho who being so responsible all the time and react quick for all the problems. I am really appreciate to have her to support me.

Changjian · 11 May 2026

Agent replied · 22 May 2026

Hi Yidan, Thank you very much for your kind words - I’m really pleased to hear this and glad I could help. Best regards, Ava

5/5

Trustpilot

Knight Frank Amersham

William at Knight Frank Amersham is a good communicator and trod a slightly wobbly tightrope with finesse, so that I eventually made it over the line with my purchase. He responded promptly when necessary, always polite and friendly. I would not hesitate to recommend his services.

Joy · 19 February 2025

Agent replied · 22 February 2025

Dear JoyIt was a pleasure dealing with you and I am delighted you are now happy in your new home.Best wishesWilliam and the Knight Frank Bucks & Herts team

5/5

Trustpilot

Kavita Walker/Dunmore

Kavita Walker went above and beyond to get Dunmore, Lovel Road ready for occupancy for me. I confess to being the type of client that needs pushing at every junction ! She guided me through the procedure with her usual friendly professional personality. Kavita found me the perfect deal.

Andrew · 6 January 2025

Agent replied · 22 February 2025

Thank you Andrew. It was a pleasure finding you a tenant for your home. Do let us know if there is anything else we can assist with. Kavita

5/5

Trustpilot

By far the best agency we’ve had as a…

By far the best agency we’ve had as a tenant. Clear and consistent communication from the moment we started interacting at viewing and right through our tenancy (been 2 years now)

Ian · 9 September 2026

Agent replied · 23 September 2026

Hi Ian Many thanks for your review and for the kind words. Delighted to hear that your tenancy is going smoothly. If you ever need any assistance or have any questions, please don't hesitate to get in touch. Many thanks Jason and the Knight Frank Canary Wharf Lettings team

5/5

Trustpilot

Tom Jeffery = Legend

I cannot recommend and thank Tom Jeffery at Knight Frank enough. From the very beginning, he provided exceptional guidance, professionalism, and dedication throughout the entire process of securing my mortgage. Tom took the time to understand my unique needs and goals, offering tailored advice that made what can often be a stressful experience feel seamless and straightforward.His attention to detail, proactive communication, and ability to navigate complex situations truly set him apart. Not only did he secure a great deal for me, but his transparency and integrity instilled a level of trust that’s hard to find.Thanks to Tom’s expertise and support, I feel confident in my financial decisions and am excited about the future. I can confidently say I’m now a customer for life. If you’re looking for someone who genuinely cares about your success and goes above and beyond, look no further than Tom and the team at Knight Frank.

Dan · 7 January 2025

5/5

Trustpilot

Made to feel at home from day 1

Where to begin as to how amazig Sakina and Zuzzanna were with our process in moving to The Author buildings. Not only did they take the time to help with our unique situation, they truly went out of her way to make sure we felt at home from day one.Thank you both so much.

Joana · 9 October 2024

Agent replied · 26 October 2024

Hi Joana, Thank you so much for your kind words. We’re so pleased that we could help you find your new home and so happy to hear about your experience. Zuzanna

5/5

Trustpilot

Warmth and professionalism

Emily helped me find my first home in the UK, and I am incredibly grateful for her kindness. She was attentive throughout the entire process, answering all my questions with warmth and professionalism. Thanks to Emily, finding a new home was a much smoother and more enjoyable experience. I am truly thankful and feel very fortunate to have received her assistance.

KYUNGBO · 11 June 2024

Agent replied · 26 October 2024

Dear Kyungbo,Thank you for writing such a lovely review! I'm pleased I was able to help you through the process and hope you're enjoying your new home. If you need any further assistance please do not hesitate to reach out to us.Kind regards,Emily

5/5

Trustpilot

Quick Sale in Stow

We first worked with them 2 years ago and then again just this summer with our sale. Helen and the team are professional and able to help with any query. Moving is stressful but they made the process so much easier by keeping on top of what needed doing. Highly recommend!

Merlyn · 20 November 2024

Agent replied · 24 November 2024

Thank you for the very kind review, it has been lovely working with you over the last few years and I wish you all the very best with your new home. Do let me know if I can ever help in the future. Best wishes Helen

5/5

Trustpilot

Timi Adeleye- Knight Frank Belsize Park Lettings

Timi Adeleye from KF was amazing and really helpful in finding our new property. He gave us a lot of honest information and provided insightful recommendations. The process was smooth and easy and Timi was able to progress things very quickly. Very quick to respond to any queries or information.

Ali · 3 December 2024

Agent replied · 22 February 2025

Hi Ali, Thank you kindly for this.It was a pleasure working with you both and I hope you settle in your new home soon!Please feel free to reach out if there is anything else I can do.Timi

5/5

Trustpilot

Excellent service provided by Vinoath Selvakumar

Excellent service provided by Vinoath Selvakumar. Vinnie assisted me with extension of lease and communication was great so the whole process was easy, quick and smooth. Everything was settled with exchange of just few mails in a couple of days. My experience with Knight Frank has been excellent for the last four years.

Davor · 13 October 2024

Agent replied · 26 October 2024

Dear Davor,Thank you for the lovely review.It was a pleasure to assist you with your renewal.Kind regards,Vinnie

5/5

Trustpilot

Great Team

Great TeamI have dealt with KF over 18 months on different occasions and found them to be extremely helpful, knowledgeable and fair. Notably, Sasha Gray-Crosby was very much hands on, well-rounded on various aspects of the rental process and posed as a very resourceful liaison for all of our needs. Kudos to the team that I know I’ll be entrusting for future transactions.

Sayer · 22 April 2024

Agent replied · 24 November 2024

Thank you, Sayer, for your incredibly kind review. It is a pleasure managing your property, and I look forward to the future. Sasha

5/5

Trustpilot

Professionalism with tenancy renewals

Last month, when it came time to extend our tenancy agreement, Kasia from the Renewals team at Knight Frank was fantastic. She moved with clear urgency and efficiency and managed the renewal end-to-end. She kept us updated at every step, making the process completely stress-free and securing the desired outcome quickly. Thank you, Kasia!

Kate · 15 March 2026

Agent replied · 19 March 2026

Thank you so much for your kind words, Kate. I’m really pleased the renewal went smoothly. It was a pleasure to help! Kasia

5/5

Trustpilot

Successful rental renewal

I would like to thank Vinnie in the renewals team. I had the pleasure of working with him for the recent renewal of our apartment at Southbank. he managed the process very professionally and efficiently as well as negotiating a good rent review in what is currently a fairly tricky market. Well done Vinnie!

Jane · 24 September 2024

Agent replied · 26 October 2024

Dear Jane,Thank you for the lovely review.It was a pleasure to assist you in your renewal.Thank you for choosing Knight Frank again.Kind regards,Vinnie

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