Trusted Agent profile · Elmbridge

Knight Frank Weybridge Sales reviews in Elmbridge

4.8

★★★★★ Excellent

1,477 reviews across 2 platforms

20 High Street, Weybridge, KT13 8AB, Elmbridge, KT13 8AB

Knight Frank's office in Elmbridge, at 20 High Street, is rated 4.8 out of 5 across 1,477 reviews on two platforms, including 54 Google reviews rated 4.8.

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4.8 / 5

54

Reviews on Google

This office

Trustpilot logo

1,423

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.

5/5

Trustpilot

Brilliant sales experience

I've recently sold my flat in South Kensington with the Old Brompton Road team and I'd like to say a big thank you to the sales team but in particular Nicole Jackson who has led the sale for me; she has been extremely communicative, efficient and helpful and has dealt with the issues that come up during a sale with the utmost professionalism. I have been pleased with the service from start to finish and could not recommend them highly enough.

Elizabeth · 4 June 2024

Agent replied · 26 October 2024

Thank you for your kind words, it has been a pleasure working with you. We wish you all the best in the future. Many thanks, Nicole.

5/5

Trustpilot

Charlotte from Renewals

My experience with tenancy renewals at Knight Frank has been excellent, largely due to Charlotte from Renewals. Throughout the process, Charlotte was incredibly professional, responsive, and considerate. She made everything seamless and stress-free. Her communication was always clear and prompt, and she ensured all my queries and concerns were addressed.Charlotte's exceptional service and dedication make her a standout in her field. I am grateful for her assistance and would highly recommend her to anyone in need of property services.Thank you, Charlotte, for your outstanding support!

Victor · 4 June 2024

Agent replied · 26 October 2024

Thank you so much for your kind words. I hope that your move back to Canada goes well.Please don’t hesitate to contact me should you require any of Knight Frank’s services in the future. Kind regards Charlotte

5/5

Trustpilot

A job well done

Knight Frank (Cirencester) have handled the sale of my Father's house. They have been so helpful with sound advice and practical suggestions and have always been on hand when I needed them. It has not been an easy sale, especially when the property flooded following a burst pipe in January 2024. I recommend Rupert Sturgis, Isabelle Bainbridge, Lara Warburton and not forgetting CarolineMcLarty who showed prospective buyers around.

Mel · 11 December 2024

Agent replied · 22 February 2025

Dear Mel, Thank you for your kind words. I’m delighted we have completed on the sale of Deepwell. It was quite a process, but looking back, we feel it was a very good sale and bucked the market trends. Best wishes for a Happy Christmas! Kind Regards Rupert

5/5

Trustpilot

Many thanks Vinnie (the renewal) and Luke!

KF was my letting agent for the last 4 years including renewals. All went very well. For the most recent renewal I worked with “Vinnie The Renewal” who was particularly resourceful with good advices. Vinnie is a great professional with a strong knowledge of the trade. He is responsive to questions in a timely basis. Many thanks again Vinnie. On the letting side I have recently worked with Luke Hewens who is also an experienced professional. Luke gave me good advices on the market and worked very hard on the case. He and his team attracted a credible list of clients which is helpful under any circumstances. Many thanks again Luke

Thuy · 28 May 2024

Agent replied · 26 October 2024

Dear Thuy,Thank you for the great review.It has been a pleasure to assist you and we thank you again for choosing Knight Frank.Kind regards,Vinnie

5/5

Trustpilot

Very impressive service!

We used Maisie and Adam at Knight Frank for our recent sale and purchase in Surrey, and they couldn’t have been better.They worked very quickly to get our house listed, with a high quality advert and sensible approach to pricing, to get us an offer and allow us to complete a chain on a purchase that was already on the market.Our past experience with estate agents is that they lose interest and disappear into the background at this point, but in this case Maisie and Adam were very responsive, and made communication up and down the chain seamless - including dealing with curveballs from various parties, chasing up solicitors, and brokering sensible arrangements for offers on furniture, changes to dates, and other things that came up as part of the process. We were very impressed throughout, and they certainly made it our least stressful house purchase yet. Thank you both!

RJ · 22 May 2024

Agent replied · 26 October 2024

Thank you for your lovely review. We wish you all the best in your new home.All the best,Maisie and Adam

5/5

Trustpilot

Outstanding Property Manager, Jocelyn Zhang

Jocelyn Zhang has been an excellent property manager. She is diligent, responsive, and always goes the extra mile to help. During office hours, she replies to emails almost instantly and follows up on issues promptly, ensuring everything is resolved efficiently. Her professionalism and dedication make her a pleasure to work with. I highly recommend Jocelyn for anyone looking for a reliable and proactive property manager!

Ray · 14 January 2025

Agent replied · 22 February 2025

Thank you for your kind words, Ray. It’s a pleasure to work with you as well. I will continue to provide the same level of service. Thank you again.Jocelyn

5/5

Trustpilot

I recently worked with Frank Knight…

I recently worked with Frank Knight (Richmond branch) to sell my property. Their performance was exceptional across all areas. Charlie Burnell, the agent assigned, worked diligently and professionally throughout. His expertise, quick responses and communication made the whole process feel smooth and incredibly well-managed. Beyond that Charlie made a friendly and approachable demeanor throughout. I can thoroughly recommend Frank Knight if you are looking to instruct an Estate agent.

Guy · 21 November 2025

5/5

Trustpilot

Fantastic rental experience

I had a fantastic experience securing a rental property through Knight Frank. Beth Tighe was helpful from start to finish and her team carried out negotiations to ensure we got the property, despite there being competition from other bidders. Beth checked in with me on numerous occasions ahead of the move in date to check everything was going smoothly and was extremely professional when she met us at the property to hand over keys. A great service all round.

Lorna · 28 May 2024

Agent replied · 26 October 2024

Dear Lorna, thank you so much for your kind words. We are so pleased we were able to find you your dream home and wish you many happy year theres! It was delightful working with you, and I am positive we will work together again in the future. Best, Beth

5/5

Trustpilot

Overall a good experience and good service

We have been using Knight Frank's services for the past few year's to manage one of our company properties in Canary Wharf. They have been doing a great job so far, especially our main point of contact, the agent who is dealing with our account, Kristian Lee has been very easy to deal with and always ready to help in all ways possible. Thank you all for your support.

M · 8 November 2024

Agent replied · 24 November 2024

Thank you Mustafa for your kind words. I will continue to help and provide a high level of service in any way I can.Kind regards,Kristian

5/5

Trustpilot

A huge thanks to ALL of the team at the…

A huge thanks to ALL of the team at the Knight Frank Esher office but in particular Beth Tighe, who was extremely proactive not only securing great tenants, but in such a short period of time too! Beth came across honest and really professional during the tenant viewing while I happen to be there.I’m also grateful for the additional work post tenancy which seems no trouble at all to the team, so without doubt I would highly recommend their services on the next one!

Brad · 7 May 2024

Agent replied · 26 October 2024

Thank you for your review, Brad. I am so pleased we were able to help you find a tenant, thank you for your cooperation with the speedy turnaround! It has been a pleasure working with you and I’m sure we will continue to cross paths in the future. Best, Beth

5/5

Trustpilot

House Purchase - Esher.

My wife and I have recently exchanged contracts on our new home in Esher, our experience with Knight Frank has been excellent. We worked with Adam and Maisie and found them to be both professional and personable. We're looking forward to completing the purchase in June and enjoying our new home with our two children. When the time comes to sell the property then the team and Knight Frank will be at the top of the list - Thank-you.

Michael · 22 May 2024

Agent replied · 26 October 2024

Thank you for the lovely review. We hope you enjoy your new home

5/5

Trustpilot

Great experience as a tenant in a…

Great experience as a tenant in a Knight Frank-managed property.Charlotte my Property Manager is always super responsive and any issues are usually resolved within a day or two. I also encountered a longer term issue that meant I had to temporarily move out for a few months and Charlotte was brilliant - super communicative, very understanding of the difficulty of the situation and made sure a resolution was found as soon as practicable. Very appreciative of the undoubted hard work!

Customer · 3 May 2024

Agent replied · 26 October 2024

Thank you so much for taking the time to write such a kind review. I am so glad to hear you are happy with the service that is being provided. Best regards,Charlotte

5/5

Trustpilot

"Exceptional Service from Louna at Knight Frank

Working with Louna from Knight Frank was an exceptional experience. From start to finish, her expertise, professionalism, and dedication shone through. Louna’s deep understanding of the property market, combined with her commitment to addressing our needs, made the leasing process smooth and straightforward.Louna was always ready to answer questions, provide insightful advice, and guide us with patience. Her effective negotiation and communication ensured a hassle-free transaction. What particularly impressed us was her attention to detail and proactive approach, ensuring everything aligned perfectly with our requirements.Louna’s approachable and friendly manner, alongside her comprehensive knowledge, made our experience delightful. She went above and beyond to secure a property that exceeded our expectations, reflecting her genuine passion for helping clients find their perfect home.Opting for Louna as our estate agent was the best choice we made, and I highly recommend her to anyone looking to lease a property. Her dedication, knowledge, and professionalism exemplify the high-quality service Knight Frank is renowned for.

Sophie · 2 May 2024

Agent replied · 26 October 2024

Thank you ever so much for your review Sophie, it was a real pleasure to help you. Best wishes to you and Ethan, Louna

4/5

Trustpilot

Fast and high quality service

We have been impressed with the quality of service and responsiveness from the team at Knight Frank. Michael Fox has been instrumental from the very beginning through to our tenancy in solving issues, arranging inspections, and generally being available for help. We’ve had a few issues with the property (broken fridge, leaks from ceiling, unhinged cabinets) and Michael has always been promptly at hand to solve the problem or redirect us to the right people who could do so. The reason for not giving 5 stars is that we had more issues with the property than expected from a letting agency as reputable as Knight Frank.

Adele · 29 April 2024

Agent replied · 24 November 2024

Thank you Adele for your very kind words, I am always happy to help you both!Kind regards,Michael

5/5

Trustpilot

A positive experience all round

A busy mum of two living far from my property, I was looking for guidance, honesty, integrity and support selling my one bedroom flat. The market was extremely unpredictable and I was uncertain whether I wanted to stick to selling or renting. Sian-Louise in sales was personable and down to earth and did an excellent job of marketing the property for sale giving me honest and genuine feedback on the process every step of the way. In rentals Fran Levy was equally personable and proactive giving me sound advice and genuine feedback on how best to put the property in its best light for the rental market. I felt both agents were incredibly attentive to my needs as a client and had such an honest caring approach, which is very important to me. Very grateful for all your hard work. Many thanks!

Jennifer · 28 April 2024

Agent replied · 24 November 2024

Dear JennyThank you so much for taking the time to write such a lovely review. It was an absolute pleasure working with you, and I wish you all the best with your flat!Many thanks, Fran & Sian-Louise

5/5

Trustpilot

Always keen to help while looking at…

Always keen to help while looking at other option to let the property in a challenging market environment. Team is conducting their work on highest professional standards. We can only speak in highest terms about their work and respective relentless pursue of any letting opportunities

Valentin · 16 September 2026

Agent replied · 23 September 2026

Thank you so much for your kind words and for taking the time to leave us a review. It has been an absolute pleasure working with you over the years, and we truly value the trust and loyalty you have shown us. Clients like you make what we do so rewarding, and we are grateful for the opportunity to have been part of your property journey. On behalf of the whole team, thank you for your continued support. We always enjoy assisting you and look forward to working with you again in the future. Best wishes, Ascot Lettings

5/5

Trustpilot

An first rate experience.

We were delighted to work with Knight Frank in the sale of our House. George was clear, measured and accurate throughout the process. He has an enormous knowledge of all aspects of the market he works within and I doubt anyone knows more about its nuances and subtleties that can turn a prospective sale into a completion. Yes i would absolutely recommend working with them if you are looking for access to their huge database of prospective buyers and want to get that sale.

Mr · 26 July 2025

5/5

Trustpilot

Excellent service from Knight Frank…

Excellent service from Knight Frank Hyde Park estate. Ellie is so reliable, efficient and a real gem as a person. She communicates well, very proactive and very client centric. She clearly understood our need and exceeded our expectations. Previously we dealt with Sofia who is excellent as well. My suggestion to KF would be to retain these lady talents who make a difference in the lives of clients.

Nanou · 15 November 2024

Agent replied · 24 November 2024

A huge thank you for taking the time to leave such a kind review. It was great working with you both, we will hopefully see you in London next time.Many thanks,Ellie and Sofia

5/5

Trustpilot

Awesome and Extremely Helpful Team

I would really like to thank Sarah Rynne and Peter Pietrzak from the Wapping office for their help. I was able to acquire a rental property in a short time span. Peter helped me with the viewing and answering my initial questions. He had very good knowledge of the place he was showing me. That helped me to make a quick and well informed decision.Sarah helped me with all the next steps leading to me getting my tenancy finalised. She was really helpful in answering my volumes of questions. She was always very patient and was happy to help with a smile. Thank you so much.

SRI · 23 April 2024

Agent replied · 26 October 2024

Hi Sri Bharat,Thank you for such a kind review. It has been a pleasure spending time on the phone to help you with your questions and work towards your move in with you.We wish you all the best and hope you settle in well. Please do get in touch again!Kind regards,Sarah & Peter

5/5

Trustpilot

Excellent doesn't cover it - Knight Frank were stellar!

From the moment we contacted Knight Frank, we were certain that we were in good hands. The professionalism of our agent, Francesca-Leighton Scott, shone through on our very first meeting. Her enthusiasm for the property was evident, but it was her clarity on its selling points and her clear knowledge of the market which gave us even more confidence. Throughout the process we received five-star attention and support. Communications were proactive and clear. Hurdles were tackled with confidence and realism. Advice was readily available and sound. Unexpected issues were flagged early and handled deftly. Despite the inevitable, occasional hiccups in the sale, we never, at any point, felt alone in the complex selling process as Francesca was a constant, positive, reassuring, and delightful presence at all times. The back-office team supporting her were always available, prompt, and responsive. Through Knight Frank, we sold our property in record time to great buyers in a process which was not just painless, but positive. We would not hesitate to recommend Knight Frank as a top tier agency who take your sale seriously and who make you feel like your their most important client!

Kariehh · 23 April 2024

Agent replied · 24 November 2024

Thank you so much Karie, it was such a pleasure to work with you and Simon and I am already missing our chats! I feel so grateful to have been involved with the sale, and it will always be one of my favourites. Sending warm wishes to you both, Francesca aka your ‘iron fist in a velvet glove’ 😊

5/5

Trustpilot

Knight Frank Bath is definitely the agency to choose!

Sam Daniels and his team at Knight Frank Bath are absolutely the best estate agents I've ever encountered. I've bought and sold a number of houses over the years, and I only wish I'd met Sam sooner. His careful attention and sensitivity to our needs were unlike anyone we've ever worked with. He responded straight away when we had questions, acted on any concerns, and found the most appropriate people to view our home. In fact, everyone in the Bath team worked tirelessly for us.

Linda · 21 July 2025

5/5

Trustpilot

Knight Frank Basingstoke Office

Superb service from the Knight Frank team during the sale of our property. Always professional, proactive and practical throughout the process. Hugo was fantastic at facilitating the sale and ensuring the whole chain continued to progress even when faced with challenges outside his control. He always went above and beyond what we would normally expect and is a credit to the team.

Lucy · 28 January 2025

Agent replied · 22 February 2025

Thank you for your kind words. We are thrilled to hear that you had a positive experience selling your property. We appreciate your recognition of our team's professionalism and dedication to providing exceptional service.

5/5

Trustpilot

Simply the best…

Knight Frank has some great personnel and I’ve been very lucky that Jamie Vass was helping me on renting my property. He’s been always there for me, from sorting out issues, misunderstandings, new contracts and many more. He has gone well beyond his responsibilities to help me out in so may occasions, I can’t thank him enough. Thank you Jamie, you are the best. Knight Frank should be proud of having you in the team.

Gonca · 14 July 2024

Agent replied · 26 October 2024

Thank you Gonca, it has been a pleasure finding another tenant for your home, I look forward to working with you for many years to come. Jamie Vass, Elmbridge Lettings

5/5

Trustpilot

Review of Exeter branch

We found the Exeter branch to be most professional and helpful throughout the whole sale process. Florence was so approachable and went above and beyond - I can’t praise her tenacity, dedication and determination enough to get us from offer to our exchange date! Everyone in the office was helpful - Leonie contacted us immediately for viewings and Rachel ensured the sale process was as smooth as possible. Sarah carried out viewings - courteous, fun and professional at all times. Would use Knight Frank if Exeter again without a doubt.

Lisa · 7 April 2024

Agent replied · 24 November 2024

Dear Lisa, Thank you so much for your lovely review. The team at Knight Frank all thoroughly enjoyed working with you over the past few months and are delighted to have achieved a successful sale. We wish you all the best in the future and hope to see you again soon! Florence and the team at Knight Frank

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Knight Frank's Google reviews

Questions about Knight Frank Weybridge Sales

How many reviews does Knight Frank Weybridge Sales have?

Knight Frank's Elmbridge office has 1,477 reviews across two platforms: 54 on Google, 1,423 on Trustpilot (across the whole business).

What is Knight Frank Weybridge Sales's rating?

Knight Frank Weybridge Sales is rated 4.8 out of 5 across all 1,477 reviews, and 4.8 out of 5 on Google from 54 reviews.

Where is Knight Frank's Elmbridge office?

Knight Frank Weybridge Sales, 20 High Street, Weybridge, KT13 8AB, Elmbridge, KT13 8AB.

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