Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service from Knight Frank
We have been so pleased with the way Knight Frank have handled the successful sale of our house. We have been informed at all stages of the procedure promptly and professionally. When in need of advice, issues have been discussed accordingly to our satisfaction. All the staff involved in our sale were courteous, helpful, knowledgeable, and efficient; we are very pleased with the service.
Richard · 8 March 2024
Agent replied · 22 November 2024
Thank you so much for your kind words. We’re all so pleased with the successful sale and wish you all the best with your move.
★★★★★ 4/5
TrustpilotOutstanding property manager
Having been overseas landlords for many years we know that good property managers are hard to find. Our experience has been quite mixed, but Daniel Lloyd (Knight Frank) has been one of the best we've worked with. He is diligent, proactive and works to find solutions to problems. We need more property managers like him.
Overseas · 21 August 2024
Agent replied · 22 November 2024
Thank you for your very kind words, it’s a pleasure working with you to maintain the smooth running of your property. I look forward to continuing working on your properties.Kind regards,Daniel Lloyd
★★★★★ 5/5
TrustpilotProfessional property management
Knight Frank have managed my rental property for several years, through a succession of property managers.My current property manager , D Lloyd , is excellent. He is professional, proactive, efficient and effective. He is also on top of his brief. It has been pleasure to work with him during 2024.
Smita · 5 November 2024
Agent replied · 22 November 2024
Hi Smita, Thank you for your very kind words. I look forward to working with you in 2025. Warm regards, Daniel
★★★★★ 5/5
TrustpilotAnastasiia
Anastasiia was helpful and assisted with the things needed. Communication was prompt and clear.
Adit · 12 April 2024
Agent replied · 22 November 2024
Dear Adit. Thank you very mush for your kind words. Was absolutely my pleasure to work with you.Anastasiia
★★★★★ 5/5
TrustpilotThoughtful and professional help throughout
Throughout our sale the team at Knight Frank have kept us up to date and gave helpful advice at all times.A special mention to their progress agent Giselle Holman who kept us positive throughout her smiley voice over the phone keeping us upbeat at some stressful times.Thank you to all the team
Tim · 1 October 2024
Agent replied · 22 November 2024
Dear Tim & Roma,Thank you very much for your lovely review, it’s more than appreciated.Throughout the face of adversity relating to the chain you remained calm and we had such lovely interactions on the phone and email. It was an absolute pleasure to assist you and both myself, James and the team wish you every happiness for the future.Kind regards,Giselle
★★★★★ 5/5
TrustpilotMalak was extremely attentive and…
Malak was extremely attentive and helpful with the appartment search
Sviatoslav · 18 June 2024
Agent replied · 22 November 2024
Thank you so much Sviat! It was a pleasure assisting you!
★★★★★ 2/5
TrustpilotVery unsure about this company bought a…
Very unsure about this company bought a new build from them paid deposit last NOVEMBER after being told on the day that the houses were at roof level and be ready to move into in June. We are now one year later and still no house, surely the seller of the house should be able to tell the buyers when it should be completed. Had I known I would be a year waiting I never would have purchased the house.
Cathy · 25 November 2024
★★★★★ 5/5
TrustpilotThanks to Beth Tighe for her support…
Thanks to Beth Tighe for her support and professionalism
J · 2 July 2024
Agent replied · 22 November 2024
Thanks for your review Joel, It was great working with you! Best, Beth
★★★★★ 4/5
TrustpilotGreat experience
Great experience, Timi was very helpful in finding a flat
Varun · 14 June 2024
Agent replied · 22 November 2024
Hi Varun, thank you kindly for the review! If I can help you with anything in the near future, please do let me know.Timi
★★★★★ 5/5
TrustpilotExcellent service provided by Jason…
Excellent service provided by Jason Nwimo Thank you Jason
Julie · 27 June 2024
Agent replied · 22 November 2024
Good morning Julie,Thank you for leaving a review, glad I could assist here Warm RegardsJason
★★★★★ 5/5
TrustpilotGreat personal service & professionalism
Great personal service, attitude and professionalism. Good feel for both the market and people. Great result. We have had excellent prior experience with a different KF office and for us, as buyers or sellers, KF will always be our agent of choice.
Martyn · 20 January 2026
★★★★★ 5/5
TrustpilotI have just completed a lease agreement with Knight Frank.…
I have just completed a lease agreement which was managed by Knight Frank, The lettings negotiator was James Szalay. James provided an excellent service and led me by the hand from start to finish which made the whole experience so easy and simple and totally stress free. I would have no hesitation in recomending James to my friends and colleagues.
The.peacockshotmail.com · 30 April 2024
Agent replied · 22 November 2024
Dear Freddy,Thank you for your kind words.It was a pleasure working with you, and I look forward to working with you again in the future!Very best,James
★★★★★ 5/5
TrustpilotWe had great experience with Beth
We had great experience with Beth, she is very proactive and help us a lot, she contacted us when the the other property available and give us many options, we really please with all her hard work, even in the end the property not meet our requirement but it was big help for us
Tesa · 15 August 2024
Agent replied · 22 November 2024
Thank you for your kind review Tesa! It has been lovely working with you, and I look forward to hearing fronm you when you are ready to start looking again. All the best, Beth
★★★★★ 5/5
TrustpilotKnight Frank (and Jason Nwimo in…
Knight Frank (and Jason Nwimo in particular) has been incredibly attentive, helpful, and professional since I moved into my flat two months ago, I recently had an emergency key change and they were able to help me sort out the issue within about half an hour. Thank you again, Jason!
Maria · 1 October 2024
Agent replied · 22 November 2024
Hi Maria,I wanted to personally thank you for taking the time to leave such a kind review. It’s great to hear that you've been happy with the service, and I’m really pleased we could assist you promptly with the emergency key change.We're committed to making sure our tenants feel supported, and it's wonderful to know that you’ve had a positive experience over the last couple of months. If there’s ever anything else I can do for you, please don’t hesitate to reach out.Best regards, Jason
★★★★★ 5/5
TrustpilotExcellent service
Ehteshaam Ahmed was most efficient and helpful.
Mee · 25 July 2024
Agent replied · 22 November 2024
Thank you very much for your glowing review, I am glad I could be of assistance! Please do not hesitate to reach out should you require any further assistance.
★★★★★ 4/5
TrustpilotKnight Franks Calton Avenue Dulwich…
Knight Franks Calton Avenue Dulwich office were a pleasure to deal with . Between Guiseppe, Holly and chica our purchase of a Rosendale road property went smoothly and with information being conveyed to, and from the sellers in a timely and clear fashion. Would not hesitate to recommend them to buyers
Adam · 24 September 2024
Agent replied · 22 November 2024
Dear Adam,Thank you so much for your kind words and for taking the time to share your positive experience with our Dulwich office! We're thrilled to hear that we were able to assist you smoothly throughout your purchase.Communication is key in making the process positive, seamless, and we're glad to have delivered that for you. Should you need any further assistance in the future, please don't hesitate to reach out. We truly appreciate your recommendation and look forward to working with you again in the future!Congratulations again on your purchase and wishing you best of luck with the move!Kind regards,Giuseppe & the Knight Frank Dulwich team
★★★★★ 5/5
TrustpilotTori and Tom
I mainly worked with Tom , financial advice for mortgages and Tori , in sales. They were both outstanding and delivered exceptional service. Always remaining professional and patience. They answered all my questions and were reliable.
Jules · 8 September 2024
★★★★★ 5/5
GoogleWe have just sold our family home of 27 years in Surbiton, downsizing to free up some capital and have a more manageable retirement property. The advice Matt gave us as to how to price and present our house was really helpful, and the brochure that Knight Frank produced with stunning photographs brought many viewings, which Tilly handled, and resulted in a quick offer. Throughout the sales process Matt and Adam helped manage the complexities of a chain of multiple properties that all completed yesterday. Thank you to the Knight Frank team, for handling it so professionally.
Chris · 26 October 2022
Agent replied · 25 October 2024
Thank you for your kind words Chris, it was an excellent all round team effort and we are glad we got everyone moved. Enjoy your new home. Adam and the KF Esher team.
★★★★★ 5/5
TrustpilotVinnie from Renewals was so easy to…
Vinnie from Renewals was so easy to work with!
D · 11 June 2024
Agent replied · 22 November 2024
Dear Denise,Thank you for the lovely review.All the best.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotExceptional performance
Charlotte Moore who manages my flat in Belsize Park is a star. Her proactivity, professionalism and judgement are exceptional, she is invaluable to someone like me who is based at the other end of the world with a 10-hour difference in time zone. Thanks, Charlotte.
David · 30 July 2020
Agent replied · 22 November 2024
Hi David, Thank you so much for your review, it’s always nice to hear your kind words. As always it’s a pleasure working with you too. Kind regards Charlotte
★★★★★ 5/5
TrustpilotProfessional & competent
Professional & competent Jamie & team worked with us for many months trying to get our very niche property tenanted, and throughout I was impressed with their professionalism and competence. Every viewing was pre-booked, feedback given afterwards, took the trouble to know the property and details very well, I was thoroughly impressed at how competent their service was.
Maha · 21 May 2024
Agent replied · 22 November 2024
Thank you Maha for your kind words. Its been a pleasure assisting you. Jamie
★★★★★ 5/5
TrustpilotOn the way up!
On the way up! Having got off to a tricky start with KF management, due some teething issues moving in, we have been placed in the diligent, responsive and caring hands of a Senior Property Manager named Michelle. We couldn't be happier with our rental property or the service we receive to maintain it. A top class service with a warm smile
James · 1 March 2024
Agent replied · 22 November 2024
Dear James, thank you for taking the time to provide the review. I am pleased to hear you are happy with the property and the property management service I have provided. I look forward to continuing to work with you and delivering the same high level of service. Kind regards, Michelle
★★★★★ 5/5
TrustpilotI wanted to share my recent experience…
I wanted to share my recent experience with our property manager, Daniel Lloyd. Since he was assigned to us, he has always been responsive, proactive and communicative. He follows up regularly and does not let any request “sit”. He handles it right away. I appreciate his follow through over even the smallest matters. 5 stars for Daniel!
Melissa · 3 June 2024
Agent replied · 22 November 2024
Hi Melissa thank you so much for your very kind words. I look forward to working with you in the future, please don’t hesitate to reach out when you have any issues of questions.Kindest regardsDaniel
★★★★★ 5/5
TrustpilotGreat Experience with Toru Yoshioka
I’ve had a great experience with Toru Yoshioka from Knight Frank as my property manager. He has been responsive and proactive in handling any issues that have arisen with my property. I appreciate the peace of mind knowing that my property is in good hands, highly recommended!
Shirley · 12 November 2024
Agent replied · 22 November 2024
Hi Shirley,Thank you for your kind words. We hope to continue providing a high level of professional support and we will ensure your time with us goes smoothly.Kind regards,Toru Yoshioka
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
