5/5
Top guys always willing to help
Top guys always willing to help. Efficient and proactive.
Agent replied · 22 September 2026
Thank you ever so much for your kind words. It is pleasure assisting you! Knight Frank Kings Cross

Trusted Agent profile · Elmbridge
★★★★★
1,515 reviews across 2 platforms
47 High Street, Esher, KT10 9RL, Elmbridge, KT10 9RL
Part of Knight Frank, see every office.
Knight Frank's office in Elmbridge, at 47 High Street, is rated 4.9 out of 5 across 1,515 reviews on two platforms, including 121 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Knight Frank Esher Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Elmbridge.
Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
5/5
Top guys always willing to help
Top guys always willing to help. Efficient and proactive.
Thank you ever so much for your kind words. It is pleasure assisting you! Knight Frank Kings Cross
5/5
Great Experience
James Szalay was very polite and professional and we had a pleasant experience and got the apartment we wanted. There's been a bit of back and forth with tenant verification platform, but other than that everything was great!
Thank you for the kind review, Alex.I hope that you are enjoying your new home.Please do let me know if I can help with anything else in the future.Very best,James
5/5
Ehteshaam has been a great help he…
Ehteshaam has been a great help he always gets back to me by return. I contact him regularly and he always has the correct information back to me same day.
Thank you very much for your glowing review Denise! It is always a pleasure assisting you and your team. Please continue to contact me for any assistance you require and I will be more than happy to assist you.Kind regards,Ehteshaam
5/5
Daisy is very attentive
Daisy is very attentive, mature and realistic. She made the whole process very easy, keptme informed and I always felt that she was looking after my interests. I really enjoyed working with her and she is a star.
Thank you so much John for your lovely review. It is always a pleasure working with you and looking forward to continuing to work with you in the future.
5/5
Beth was amazing
Beth Tighe has been one of my favourite agents as I looked for a new home. She took time to understand our needs, was patient and even put up with my abruptness and over excitement!
Thanks for your kind review Has. It was delightful working with you, and no doubt we will cross paths in the future! Best, Beth
5/5
Knight Frank are an excellent company…
Knight Frank are an excellent company and are very professional in all they do. Our representative from Knight Frank was Chanell Quire who is truly amazing. She was always responsive, chased up both myself as the Seller and was always speaking to the buyers to make sure that everything that needed attention was being done. She chased up the lawyers as well when necessary. I recommend her highly as well as Knight Frank. I would always use them in the future. Top class professional service.
Dear Stan,Thank you so much for your feedback. I’m glad we got you the result you wanted. It’s been a pleasure representing you in the sale of your home.Wishing you the very best, and please let us know if we can be of further assistance in the future.Kind regardsChanell & the Knight Frank Hampstead & Belsize Park team
5/5
Super Prime Rental Search
I recently had the pleasure of working with Jamie-Leigh and Amy and I cannot recommend them highly enough! From our very first call it was clear that they are expert in the super prime lettings property market. Their knowledge, professionalism, and dedication was truly exceptional.They went above and beyond to ensure that every property we viewed met my high standards. They were able to provide exclusive access to some of the most sought-after properties in the area. This level of service is truly unparalleled.Throughout the entire process, they were always available to answer my questions and provide valuable insights.If you are looking for super prime property lettings agents who are knowledgeable, professional, and truly cares about their clients, look no further than Jamie-Leigh and Amy.They are simply the best in the business!
Dear Katharine,Thanks so much for your kind review, it really means the world to us.It was a pleasure to assist you with your search and I look forward to working with you again in the future! All the best,Jamie-LeighHead of Super Prime LettingsSouth West London & Home Counties
5/5
Great Experience with Knight Frank
Charles Olver at Knight Frank Chelsea is a great agent to have worked with. Always professional, nice and oriented towards a great buying/selling experience, I highly recommend working with Charles if you are looking for a property in the Chelsea area. Thank you!
Thank you, Friedrich. It was a pleasure working with you. We look forward to working with you and the family again soon. Knight Frank Chelsea enjoyed working with you.
5/5
I have had Knight Frank as my letting…
I have had Knight Frank as my letting agents for years and they have been excellent as has Henna Ellahi has been most helpful and efficient with my recent request -thank you! Hilary SH
Thank you Hilary for your really kind review. It was a pleasure assiting you and I am so pleased we got everything sorted. Thank you again. Henna
5/5
Thank you Yemi!
Knight Frank have been managing my rental property for 2 years, and Yemi has been been my POC for the past few months. He has been excellent - a marked improvement on the previous POC - with great communications and responsiveness.
Thank you Rebecca. It is really wonderful working with you and I am pleased you are happy with my service. Yemi
5/5
Vinnie from Renewals has been…
Vinnie from Renewals has been fantastic! He has been responsive, pro active and took on board my concerns. Thanks to his efforts, the renewal process for me this year has been very smooth and stress-free! Would highly recommend Knight Frank and Vinnie!
Dear Daphne,Thank you for the lovely review.It was a pleasure to assist in securing the renewal of your tenants.Kind regards,Vinnie
1/5
Letting team very good in some ways
Letting team very good in some ways, but very sparse with detail in areas that really matter...commercial terms are clear in T'S and C's but the impact of them is significant and not advised up front ( 30 Months commission taken from a 3 year contract with a year upfront payment, rather than taking 12 months) - I find this disgusting, and disguised. From the minute the tenancy started, the support and communication from before diminished, seniors were involved with no prior briefing and harsh and dismissive correspondence. The outgoing tenant, the LL, the incoming tenant and property manage all equally unhappy, no matter who owed or who was owning - KF were deemed to be the common enemy....
Dear Tina, We are really sorry to hear about your experience with the team. Should you wish to discuss this further, please reach out to complaints@knightfrank.com. Knight Frank
5/5
Pleasant Experience
I have had nothing but a pleasant experience with the company. My account manager Henry Nwokejiobi is always a pleasure to chat with, super responsive and always provides solutions quickly whenever I have any issues with the flat.
Thank you very much Aminat for your kind words. I hope to continue to deliver a high standard of customer service and I’m able to fulfil all your needs as a Knight Frank Client. Thank you once again.Henry
5/5
Great client service…
My tenant had an electrical emergency and Kev Patel went out of his way to help me despite the fact that I manage the property myself. My tenant and I are very grateful for his speedy help. Gail
Dear Gail, thank you for your review, I'm pleased we were able to sort this for you. Let us know if we can be of any further assistance.Kev
5/5
First time with Knight Frank
First time with Knight Frank. Great experience! Ellie was my agent and I had to find a new home quickly, and she made that happen. Great communication no issues whatsoever!
Thank you Nic, your feedback is much appreciated. I am glad we could get you moved in so quickly and smoothly.Ellie
1/5
Knight Frank THE WORST EXPERIENCE EVER
AVOID AT ALL COST. If we had an option of 0 star or - something that would have been more accurate. If you don’t want to be out of your pocket pulling your hear out in stress and anxiety caused by the Knight Frank stay away from them, especially the Belgravia office! The worst experience ever!! Went with them thinking they will be professional, though they made me upset and cry from the start! They gave us the tenant that didn’t pay the rent, had ruined the apartment, would not leave after notices were given and served and KFrank team haven’t lifted a finger or a phone to help!. What’s more have avoided our calls on most occasions! Their so called “professionalism” that I hoped for and have decided to go ahead with them went as far as to check the landlord asking what they even should not, but did nothing on the foreign tenant! When we managed to get the “tenant “ out after the 5 months battle Knight Frank in its already established fashion now refused to release the deposit to the landlord, though the apartment was trashed and the landlord was left around £40k out of pocket in unpaid rent and legal fees and the tenant confirmed not once, but a few times writing to us that he agrees for the landlord to keep the deposit! When we finally managed to get the deposit released Knight Frank pocketed it! Simply unbelievable !!! Aside moral and ethical considerations, Are they even legally allowed to touch the deposit!?! Isn’t that betwedn the landlord and tenant only!!??! Plus they took their fees at the front! After all, as we all know, they are in charge of the client account and did not release the first rent money without pocketing their part first!!! Ok But the deposit?? And after everything above said! All they care is to pocket your money no matter how or where and when! How you get on, is not their concern at all! Just stay away and save yourself a headache to say at least.
Dear Azjida, We are really sorry to hear about your concerns around your experience. Should you wish to disuccs this further please contact compalints@knightfrank.com.Please accept our apologies again. Knight Frank
5/5
**Exceptional Service and Professionalism from Knight Frank**
I recently had the pleasure of working with Knight Frank to find tenants for my property, and I couldn’t be more impressed with the level of service and professionalism I received throughout the entire process. From the very beginning, their team went above and beyond to ensure everything ran smoothly.A special mention to **Angharad**, **Beth**, and **Jamie**, who each played a crucial role in making the process stress-free. Their communication was clear and timely, keeping me updated at every stage, and they demonstrated exceptional knowledge of the market. They took the time to understand my specific needs and found tenants who were a perfect fit.The professionalism they displayed, coupled with their friendly approach, made the entire experience a positive one. Knight Frank delivered exactly what they promised, quality tenants and a seamless service. I would highly recommend them to anyone looking for property management or tenant sourcing. Thank you again, Angharad, Beth, and Jamie, for your excellent work!
Dear Reju, thank you for your very kind review. It has been a pleasure finding you a long term Tenant, and we are delighted it has been the perfect fit for you. We look forward to working with you for many years to come. Best wishes Angharad, Jamie and Beth, Elmbridge Lettings
5/5
I recently had the pleasure of working with KF Property Agent to find tenants
I recently had the pleasure of working with KF Property Agent to find tenants, and I couldn't be more satisfied with their service. The team was incredibly polite and professional. They responded to my inquiries promptly, ensuring that all my concerns were addressed in a timely manner. What truly stood out was their ability to answer my questions thoroughly and accurately, providing me with the information I needed as a landlord. Their attention to detail and commitment to client satisfaction is commendable.
Thank you ever so much Connie for your brilliant review. We are thrilled the team has been able to assist you. Thank you!Knight Frank
5/5
Phillip Dunn
10/10. Phillip has been looking after our property and tenant throughout the time he server as our manager, particularly for someone who is not living in the country most of the time, his level of service and time respond is just prefect.
Dear Anna,Thank you for kind words, it has been a pleasure to look after your property and I wish you well for the future.Phillip
5/5
Jamie and Beth was a masive help with helping us with renting. Very profesional and even phoned back after hours to explain a situation. We will be using their service going forward.
Dear Tony, Many thanks, it was a pleasure to help, especially when timescales had been so tight. Thank you for the faith in us! Speak soon, Jamie and Beth
5/5
Vinnie from Renewals
Vinnie has been very helpful in my recent renewal with tenant . She has provided very up to date market info and also get a good renewal terms for me . Good work Vinnie . Tks a lot
Dear Edward,Thank you for the lovely review.It has been a pleasure to assist you in your renewal.All the best.Kind regards,Vinnie
5/5
Daniel Lloyd has been our property…
Daniel Lloyd has been our property manager and has professionally and efficiently handled all the teething issues that arise during a tenancy handover making our experience with Knightfrank incredibly positive! We have had great communication and follow through on his behalf
Thanks, you so much Anna for the review. I look forward to working with you throughout the duration of your tenancy. Fingers crossed all the repairs are now completed. All the best Dan
5/5
Great support for overseas landlord
My building manager is responsive and follow thru with requests. I really appreciate that given I am an overseas landlord. I can be assured my property is being taken care of.
Thank you for your kind review. It was a pleasure assisting you. Knight Frank
5/5
Excellent service
Having moved several times in the last few years, this is the first time that we have used Knight Frank to help us find a rental property. In comparison to every other rental agent this has been by far our best experience. Katie (Shaw) has helped us every step of the way. Due to personal circumstances there has been rather a lot of extra administration required but Katie has helped this go smoothly. We are so excited to be moving into our new home next week and we are very grateful that Knight Frank has been such an easy company to work with.
Dear Jemima,Thank you very much for such lovely feedback, I’ve really enjoyed working with you and I am so pleased I was able to help you find your new home. Good luck with the move!Best wishes,Katie
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Tell us what you need and we'll put you in touch. Knight Frank Esher Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Elmbridge.