John D Wood & Co. Esher Sales reviews in Elmbridge

★★★★★ 5/5

Trustpilot

Six-star service from Farnham office lettings

I cannot thank Emily (head of lettings, Farnham office) enough for finding me new tenants after poor experience with previous agent (a completely different company.) She achieved a 35% increase in gross rent for me, too! I noted more proactivity in 3 weeks from GPees than in 3 years from their predecessors. I was kept fully informed before and after every viewing, and despite most viewings taking place in appalling wet weather there was never a sign of recent footfall across the brand new carpet. If I could give them six stars, I would!

Pippa · 6 November 2023

★★★★★ 5/5

Trustpilot

Jemma Sexton is cheerful and very…

Jemma Sexton is cheerful, very good and very helpful when we were going through the documentation. She is also very quick when we have queries.

Wong · 11 December 2025

★★★★★ 1/5

Trustpilot

Maidenhead branch: Weirdest state agent interaction I’ve ever had

Was already feeling an odd vibe from the agents - they sounded annoyed or something. Put an offer in a house less than 6% off the original price. They told me the owners didn’t accept it - fair enough.

Joyce · 21 August 2026

★★★★★ 5/5

Google

Thank you, Lily, for your incredible help in finding a new home. You were so kind, considerate, and made the whole process much easier. I truly appreciate all your support!

Gema · 10 September 2024

★★★★★ 5/5

Google

The entire lettings team are outstanding. Very responsive, good communication, all our requirements were addressed and met. A 5⭐ experience; the entire process was flawless. Thanks Esher Team!

Jim · 10 October 2024

★★★★★ 5/5

Trustpilot

Amazing experience from start to finish

Amazing experience from start to finish! The property was online within a couple of days of Zoe's initial visit, viewings were booked quickly but with consideration of our schedule - with Kim helping us at all stages of the sale too. Janene was also extremely helpful in chasing all parts of our chain to ensure we completed as fast as possible, keeping everyone up to date with the process. Ed was also really helpful and guided us through all of the paperwork, answering any questions we had with as much detail as possible to help us make the right decision for us. All in all we would definitely recommend the team at Chessington - we can't thank them enough for all of their hard work and perseverance!

Rhiannon · 16 July 2023

★★★★★ 5/5

Google

If you want Excellence CHK Lettings is the agent for you. I have used CHK for many years & never been let down by them due to the professional & dedicated staff. Thank you all once again especially to, Gavin Catherine & Claire.

Gerry · 25 October 2023

★★★★★ 5/5

Trustpilot

Saffron and Dylan at the Maidenhead…

Saffron and Dylan at the Maidenhead branch have absolutely brilliant they have been very professional and extremely helpful they are a credit to the company, couldn’t ask for better service from them.

MELANIE · 8 September 2026

★★★★★ 5/5

Google

Even though we didn't go through with our application we got one of the best and professional agency services from CHK Mountfard Esher. We especially want to thank Lily Emerson who has been so helpful and patient through the whole process.

Yamac · 25 October 2023

★★★★★ 5/5

Trustpilot

Fantastic customer service from Simon and Ben

We changed letting agents after 6 weeks as we had not been found any suitable tenants and we were always chasing for an update. We registered with Gascoign & Pees in Godalming and spoke to Simon who was encouraging and informative. Within a week we had new tenants! Simon and Ben kept us informed every step of the way and were easily contactable if we had any questions. Nothing was too much trouble. The fees were very competitive. All in all fantastic service with good old customer service at the top of the list!

Marenna · 17 April 2023

★★★★★ 5/5

Google

We just bought our first house, and Andrina was more then helpful. As FTB, we had lots of questions 😊, but their quick response and support throughout this process made this purchase so smooth. They also work amazing as a team in the Esher office. I would highly recommend Andrina ! Thank you for the nice experience.PositiveResponsiveness, Quality, Professionalism, Value

Marija · 25 October 2021

★★★★★ 5/5

Trustpilot

Unbelievable

Unbelievable, I mean unbelievable, customer service.Spencer De Jonge went above and beyond to help answer my questions, and guide me on some areas of real estate in the Camberley area. I’d actually asked a number of estate agents the same questions, and none of them were prepared to answer them or really help in any particular way. Spencer, straight as an arrow - answered them all. Top notch

Johnson · 31 January 2024

★★★★★ 5/5

Trustpilot

Great experience with Horsham Branch

Peter and Jessie at Horsham helped us with a tricky two property sale and purchase. They worked hard to get buyers during a slow period in the market and ensured that solicitors and other agents in the chain were progressing without delay. Highly recommended.

Hopeful · 27 May 2026

★★★★★ 5/5

Google

Great service and experience with a professional attitude. I would recommend John D Wood every time. They sold my property when no one else could. Carole Powell was extremely helpful and just didn't give up. Without her I would have lost my dream home. All the team there were helpful and I will use again when the time comes. Amazing service throughout.

Cheryl · 25 October 2020

★★★★★ 5/5

Trustpilot

A huge thank you to Jessie from the…

A huge thank you to Jessie from the Horsham branch for her perseverance, helpfulness and kindness throughout my purchase process. She did a tremendous job and is a real asset to the company. Thank you also to branch manager, Peter for all his help - a great team effort!

Lauren · 11 October 2024

★★★★★ 5/5

Google

I have known and worked with Gavin's team for many years now and have always found them to be highly professional and experts in their individual fields. They are also a joy to work with.

Douglas · 25 October 2023

★★★★★ 5/5

Trustpilot

Excellent service from Grace Parsons - Farnham

Grace Parsons was fantastic to work with, professional, friendly, and highly efficient. She made the lettings process smooth and stress-free, always available to answer questions and provide helpful advice. Her dedication and customer service are outstanding. Highly recommend!

Catalin · 14 March 2025

★★★★★ 5/5

Google

The service offered by Andrina Craig was outstanding! I really felt she was a genuine partner through the purchase process, kept me fully informed & always prompt in responding to any questions raised. I'm in the Hospitality business & would hire Andrina in a heartbeat!

Kiaran · 25 October 2022

★★★★★ 5/5

Google

Catherine’s professional and cheerful approach managed to make it so easy to let out our house through CHK. She has all the right skills to handle the myriad of challenges in the Lettings business. Our tenants are happy and settled thanks to Catherine.PositiveResponsiveness, Quality, Professionalism

EAMV · 25 October 2022

★★★★★ 5/5

Google

We have rented out our property for 17 years using the Esher branch of CHK Mountford, now John D Wood & Co. We have had a long and excellent relationship with Catherine Harris, the Senior Tenancy Manager during this time. We have used their professional services to find tenants for us, to draw up the tenancy agreement and to help us to find services if we needed repairs or help at any time. They have always been very professional, friendly and very helpful during our flat ownership. I have no hesitation in recommending their services to other property owners.

Helen · 25 October 2023

★★★★★ 4/5

Trustpilot

Daniel Beckson's Professional Service

Daniel Beckson has been exemplary, He has visited us many times and used his expertise to help us to complete all the complicated forms. I was unable to send documents to the solicitors and he has facilitated all the necessary communication.His close watch on the progress of the negotiations and kept us in the picture. Well done Daniel

Alan · 26 February 2024

★★★★★ 5/5

Google

We have been using CHK for some years with nothing but fantastic service. Always reliable, extremely efficient and dedicated with a professional yet friendly approach at every stage of letting out property. Particularly Catherine and Harry’s helpful approach somehow makes the whole process seem so easy. Highly recommended for anyone thinking of letting out propert. 🌟🌟🌟🌟🌟

Andrea · 25 October 2020

★★★★★ 5/5

Google

I had the pleasure of dealing with Gavin and Catherine from CHK in renting an apartment from them. They are helpful and professional at all times. Also their prompt communication is so reassuring and nothing is too much trouble. Gavin ensured I had a stress free experience. I would have no hesitation dealing with them again and would highly recommend at all times.

Sue · 25 August 2024

★★★★★ 5/5

Google

Carole acted as the agent for the sellers from whom we have recently purchased a property. Despite not being our client, Carole (and team) were excellent from day one - super responsive, helpful and committed. Highly recommended - thanks Carole!

Patrick · 25 October 2022