Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe sales and lettings teams at Jackson-Stops worked incredibly hard to try and help us achieve our property goal in a very short time frame. Tim Firth and Richard Gunning are both incredibly knowledgeable, polite and respectful to deal with as are their teams. Thank you for all your advice and assistance.
Donna · 25 October 2022
Agent replied · 24 October 2024
Dear Donna, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotCheveley rental
Jackson's managed our home in Cheveley with the utmost of professional care and diligence. All interactions with their office were seamless and they placed tenants that took excellent care of the property. Very happy with the service provided and happy to recommend.
Alistair · 1 September 2023
Agent replied · 23 October 2024
Dear Alistair, thank you for taking the time to leave a review for us, and it's wonderful to hear that you were treated with the utmost professional care. Best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
TrustpilotI've only got praise for Jackson-Stops
I've only got praise for Lottie and her team, they were exceptionally helpfull.
Richard · 5 July 2021
Agent replied · 23 October 2024
Dear Richard, it means a lot to our Newmarket team to see your review. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotRenting
We were absolutely delighted with the quick, efficient, and friendly service provided by Jodie and Paula in the Newmarket office. All the details concerning our rental were explained clearly, and the details were sent and processed quickly. They both went out of their way to be helpful, for which we were most grateful, as we are also moving house.
Mrs · 9 October 2021
Agent replied · 23 October 2024
Dear Mrs Spiller, thank you so much for your kind review of our Newmarket lettings team, it sounds like the process went smoothly thanks to Jodie and Paula's experienced and helpful approach. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotA well-handled sale by James and Ria
A well-handled, calm sale - thanks James and Ria.
Peter · 11 January 2022
Agent replied · 23 October 2024
Dear Peter, thank you for your five star feedback for our Barnstaple team. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleA wonderful, warm and thoroughly professional team, with special thanks to Justine. Her communication throughout the whole process has been excellent. We have full confidence in the agent as a whole and would thoroughly recommend Jackson-Stops to anyone considering selling.PositiveResponsiveness, Quality, Professionalism
Rowena · 25 October 2021
★★★★★ 5/5
TrustpilotExcellent
I have sold 2 properties through Jackson-Stops and at present have another under offer, all through the Bury St Edmunds brach. I have found the staff at Jackson-Stops helpful, pleasant and easy to deal with.Highly recommended.
Linda · 6 December 2023
Agent replied · 23 October 2024
Dear Linda, a wonderful review, thank you, and it's great to hear that you found our staff helpful, pleasant and easy to deal with. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleWe were introduced to the company through the Letting of property process. Joe Russell was the agent that dealt with our application. He always acted with professionalism, politeness and with pace. Would highly recommend Jackson-Stops at WeybridgePositiveResponsiveness, Quality, Professionalism, Value
Sara · 12 January 2022
★★★★★ 5/5
GoogleMe and my partner have been working with Veronika at Jackson Stops Weybridge, it has been a pleasure working with her. She was amazing at answering all of our queries and helping us out. Would highly recommend!
Nikol · 25 October 2023
Agent replied · 24 October 2024
Dear Nikol, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 2/5
TrustpilotAfter calling and asking for more…
After calling and asking for more photos was told to look on google maps! Really?! No pictures of advertised annex or the link to detach it. They obviously want to waste everyone’s time!
Sara · 19 January 2024
Agent replied · 23 October 2024
Dear Sara, I'm sorry you didn't receive the service you expected. If there is anything we can do to rectify the situation, please do email info@jackson-stops.co.uk. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleWell done Rosie! You have been amazing at communication, customer services, professionalism and getting the job done by selling our house. We would not hesitate to use Jackson Stops in any future sales or purchases.
Mark · 29 November 2023
Agent replied · 24 October 2024
Dear Mark, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotSale of my cottage
Staff extremely professional. Helpful and supportive throughout the sale process. Gave feedback on every viewing. Liaised with solicitors and kept me in the loop during the whole process.
Jennifer · 24 April 2024
Agent replied · 23 October 2024
Dear Jennifer, we are delighted to hear that you received a helpful and supportive service from extremely professional staff. Thank you for your review. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleService was amazing, Freddie and Jackson were fantastic and would recommend them to anyone looking for a home.
Sid · 10 October 2024
Agent replied · 24 October 2024
Dear Sid, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie
★★★★★ 5/5
TrustpilotExceptional service
We can't fault the exceptional service, patience and good humour that Jackson Stops Cranbrook have provided during the sale of our home. Against the difficult backdrop of Covid-19 and despite a couple of chains unravelling through no fault of theirs, Mandy, Rupert and the whole team have remained optimistic and dedicated and we are hugely grateful to them all.
A · 22 February 2021
Agent replied · 23 October 2024
Thank you for your review, praising the dedication and perseverance of our Cranbrook branch.
★★★★★ 5/5
TrustpilotThey accomodate me well and very…
They accomodate me well and very helpful on me, they answer my question as much as they can
Angelo · 3 October 2024
Agent replied · 23 October 2024
Dear Angelo, thank you for leaving a five-star review about the experience you had with us. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotWill (Lettings) has been my agent for a…
Will (Lettings) has been my agent for a number of years. I couldn’t recommend him and Jackson Stops more highly. Always available, helpful and insightful. Shari in sales is also amazing.
Mrs · 8 February 2024
Agent replied · 23 October 2024
Dear Mrs Anderson, thank you for your review and we're pleased you would recommend the services of Will and Shari. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleWe didn’t end up buying through Jackson-Stops but have already recommended to friends as found communication and professionalism great, in particular with our contact Justine. Thanks for all your help!
Angelina · 27 February 2024
Agent replied · 24 October 2024
Dear Angelina, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Katie, Customer Relations Team.
★★★★★ 5/5
GoogleWe had a great experience renting an apartment through Jackson stops.
Everything was made easy till we fully settled. Lesley is amazing and she responds promptly and acts upon requests without delay. Any issue in the house was resolved within days. Highly recommended !
Deema · 25 October 2020
★★★★★ 5/5
GoogleThe service and support I received from Sam Ball and Anna Truman was fantastic. They were helpful, responsive, enthusiastic and worked tirelessly with me, and still are - I would highly recommend using Jackson-Stops, particularly this Weybridge branch.PositiveResponsiveness, Professionalism
Phillip · 25 October 2021
★★★★★ 5/5
TrustpilotJackson Stops Sherborne. Anthony leads a great team at the…
Anthony leads a great team at the Sherborne office. We were expertly guided through a difficult sale and closing, which would not have happened without JS Sherborne. Good communication and expert advice lead to a great result. PB
Peter · 15 August 2023
Agent replied · 23 October 2024
Dear Peter, thank you for taking the time to leave a review and we're very happy to read that you were expertly guided through your sale by Anthony and the team at our Sherborne branch. With best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotGreat Service
I rented a property through Jackson-Stops in March 2023.From start to moving in both Zoe and Emma have been super-organised and efficient. The thoroughness of the pre moving in cleaning and having everything serviced that needed it was very reassuring.Thank-you very much ladies.
Jod · 22 March 2023
Agent replied · 23 October 2024
Dear Jod, it's wonderful to hear about your experience renting with Jackson-Stops and thank you for taking the time to leave a review. With best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
GoogleBoth Tim and John handled the sale of our Dads house smoothly and professionally despite massive complications from a death during the original sale. Highly recommend their services.
John · 28 March 2024
Agent replied · 24 October 2024
Dear John, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleMany thanks to Joe Russell. My experience has been amazing. So helpful and very professional. Joe helped me find the perfect property. Thanks to his colleagues that have helped also. I recommend using Jackson stops for their exceptional customer service. Smiley and very polite. Thank you!
Stevie · 13 January 2020
★★★★★ 5/5
TrustpilotIncredibly professional and honest ...
From the initial enquiry to signing the lease, Jackson-Stops Newmarket have been incredibly helpful.Paula arranged a viewing the same day without hesitation and John answered all of our questions. On call even out of hours, Paula stepped us through the reference process with ease.Could not recommend this company highly enough!
Sarah · 27 June 2022
Agent replied · 23 October 2024
Dear Sarah, thank you for your five star review of our Jackson-Stops Newmarket team. We're pleased that your experience means you'd recommend Jackson-Stops.
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