Every review we hold for the Ellesmere office, from every platform, shown as written. First names only.
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5/5
GoogleExcellent service!
Charlotte was amazing; so professional yet down to Earth/approachable. Any sort of queries I had she was ready to help and guide me through. She broke down any housing jargon then made sure I knew what I was doing at every step. Superb work and would thoroughly recommend!
Saj Β· 24 April 2025
Agent replied Β· 24 March 2026
Thank you very much for your wonderful review, Saj. Charlotte and the Ellesmere team are so pleased that you have received the service you deserved. Please do get in touch if there is anything else we can assist with.
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5/5
GoogleWe recently bought our new house through Halls, and we couldnβt be happier with the help we received from Nia. From start to finish she was absolutely lovely, friendly, professional, and genuinely keen to make the process as smooth as possible.
Nothing was ever too much trouble for her; she always kept us updated, answered our questions quickly, and made what could have been a stressful experience feel easy and well organised.
Itβs rare to find someone so approachable and positive in this industry, and Nia really stood out for all the right reasons. Weβre so grateful for all her help and would happily recommend her and Halls to anyone buying or selling a home. Many thanks, Ben and Kisha.
Ben Β· 24 October 2025
Agent replied Β· 24 March 2026
Thank you for your lovely feedback, Ben. Nia and our Ellesmere team work extremely hard to provide a first class service and we are delighted that this has been delivered. We are so pleased we could assist in finding you a suitable home. If we can be of any help or assistance to you in the future, please don't hesitate to get in touch.
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5/5
GoogleBeverley Ellis has been absolutely brilliant with me. I have been slowly looking at houses for almost a year; she has shown nothing but the utmost patience with me. She is professional, hardworking and dedicated to customers (sellers and buyers alike). She's brilliant!!!
Silhsj Β· 14 May 2025
Agent replied Β· 24 March 2026
Thank you so much for your kind words and thoughtful review. We are delighted to hear about your positive experience with Beverley. She takes great pride in offering a professional, patient, and supportive service to all our clients, and your feedback is a wonderful reflection of her dedication. We will be sure to pass your lovely comments on to her.
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5/5
GoogleAbsolutely first class experience dealing with Hall's. In particular Ashley and Nia, whose professional and courteous approach made a huge difference to the process. I would have no hesitation in using them again, a standout business with great people.
Julian Β· 21 April 2026
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5/5
GoogleNia and her team were amazing. They could not have been more helpful. We would highly recommend Halls .
Jane Β· 24 December 2025
Agent replied Β· 24 March 2026
Thank you so much for your kind words, Jane! We are thrilled to hear that Nia and the team at Ellesmere were able to help and that they made your experience so positive. Your recommendation truly means a lot to us. Please reach out to us in the future if there is anything else we can assist with.
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5/5
GoogleExcellent service and friendly staff. Shout out to Jack who was an excellent Negotiator during six months of buying and selling.
I would recommend this estate agents to the local area such a credit for the staff and skillful at their job roles.
Sarah Β· 24 March 2025
Agent replied Β· 26 August 2024
Thank you for your wonderful feedback, Sarah. Jack and the team are delighted that you received the exceptional service they always aim to deliver. We look forward to working with you again in the future.
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5/5
GoogleHalls Estate Agents haven been very professional. Both Nia and Bev have shown a great understanding of the challenges faced by prospective buyers and sellers. They are extremely knowledgeable and worked hard to bring about completion. Always approachable and proactive throughout the chain, offering solutions and guidance to calm nerves and give explanations that weren't necessarily forthcoming from solicitors. A wonderful team ; kind and welcoming. Thank you for your diligence, warmth and expertise.
Barbara Β· 24 September 2025
Agent replied Β· 24 March 2026
We really appreciate you sharing such kind words Barbara. Itβs wonderful to hear how Nia and Bevβs experience and approachable nature helped guide you through the challenges of the move. The whole team at Ellesmere takes pride in offering support and reassurance at every stage, so your comments mean a great deal. Please do reach out if we can ever be of assistance again in the future.
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5/5
GoogleThe team at Halls Ellesmere, were fantastic right from the start to the end of our sale. They were always going out of their way to help with any questions we had and always kept us update with information going forward with the sale. We would like to thank you very much for everything you did for us. Regards Marianne and Peter Stunden π
Marianne Β· 24 December 2025
Agent replied Β· 24 March 2026
Thank you for your lovely review, Mr and Mrs Stunden! Weβre so pleased to hear that you felt supported and well-informed throughout your sale, it is always rewarding to hear when our hard work pays off. If you ever need us again, weβre here to help.
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5/5
GoogleHalls sold our house in 6 weeks and got us to exchange and completion 2 months later. Throughout the process the sales negotiators were very professional and we always believed they had our best interests at heart, which is really important. Nia and Ashley helped every step of the way and took the strain when negotiations became challenging. We felt supported and confident. I would recommend the team at Halls to anyone looking to sell.
Alison Β· 24 August 2025
Agent replied Β· 24 March 2026
Thank you for sharing such wonderful feedback! We are so pleased to hear that Nia, Ashley, and the team at Ellesmere were able to guide you through the process and provide the support you needed. Selling a home can be challenging at times, so itβs great to know you felt confident and looked after throughout. We truly appreciate your recommendation and wish you all the very best for the future.
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5/5
GoogleGreat service, Nia was fantastic
Tym Β· 10 March 2026
Agent replied Β· 24 March 2026
Thank you for taking the time to leave us a wonderful review, Tym. Nia is delighted that you are happy with the service you have received. If there is anything else we can assist with, please get in touch.
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5/5
GoogleJust purchased a house marketed by Halls and have been very impressed by the service received from all the staff we came into contact with. All were proactive and efficient.
Sarah Β· 24 June 2025
Agent replied Β· 24 March 2026
Thank you very much for your superb review, Sarah. Our Ellesmere team are extremely pleased that you have had such a positive experience with us. We wish you many happy years in your new home. If there is anything we can help with in the future, please get in touch.
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5/5
GoogleBeverly & Nia recently helped me purchase a new home.
From start to finish they went above and beyond to help my sale to progress.
They were very friendly, professional & proactive.
They provided regular updates and kept me reassured that everything possible was being done.
I'm extremely grateful to them .
Liz Β· 24 February 2026
Agent replied Β· 24 March 2026
Thank you for your kind review, Liz! We are so pleased to hear that Beverley and Nia were able to support you throughout your purchase and that they helped to keep everything moving forward. Our Ellesmere team always strives to provide a friendly, professional, and proactive service, so itβs wonderful to receive your positive feedback. If there is anything we can assist with in the future, please do get in touch.
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5/5
GoogleWe extend our heartfelt gratitude to the entire team at Halls! Over the course of the last six months, my wife and I have had the pleasure of acquiring not just one, but two properties through Halls. The experience has been nothing short of exceptional. From the moment we engaged with them, their professionalism, attention to detail, and courtesy were palpable. Halls has set a standard of excellence in the realm of estate agents that is truly commendable. Thank you for guiding us through this journey with such finesse and expertise.
David Β· 24 March 2025
Agent replied Β· 26 August 2024
Thank you so much for taking the time to leave us such a wonderful review, David. We are thrilled to hear that you had a positive experience with us. Your kind words mean a lot to our team and serve as a great encouragement to continue delivering exceptional service. If we can be of any help or assistance to you in the future, please don't hesitate to get in touch.
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5/5
GoogleMy girlfriend and I just bought our first property with Halls, and we couldnβt be more grateful for the help from Ashley, Nia, and Stephanie. They made the whole process stress-free, guiding us through every step and keeping us updated on our solicitorβs progress before we even had to ask.
We really appreciate all their support and canβt recommend Halls highly enough
Harry Β· 24 August 2025
Agent replied Β· 24 March 2026
Thank you so much for your kind words, Harry. We are delighted the team at Ellesmere could make the process smooth for you. If you ever need anything in the future, please donβt hesitate to reach out.
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5/5
GoogleWould recommend Hallβs highly, the staff were always attentive (thank you Jack and Beverley ). Nothing was too much trouble and they made sure our sale was as smooth as is possible. Furthermore, we are still receiving an after sales service which is amazing. Thanks again D & M England
Margaret Β· 24 March 2024
Agent replied Β· 25 October 2024
Thank you very much for taking the time to leave us such a fantastic review. Our Ellesmere team are extremely pleased that you are happy with the level of service they have provided. Customer satisfaction is very important to us, so your feedback is greatly appreciated. If there is anything else we can assist with in the future, please don't hesitate to get in touch.
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5/5
GoogleBeen renting wiith halls for years always on hand and helpful, recently had trouble with neighbours Charlotte went above and beyond to find us a perfect family home and made the move so simple we can't thank her and the team enough
Ady Β· 24 March 2024
Agent replied Β· 26 August 2024
Thank you for your lovely feedback, Ady! We always try our best to make sure our customers are well looked after. Charlotte and all the Lettings Team are so thrilled to hear you've had an excellent experience with us. If there is anything else we can assist with, please get in touch!
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5/5
GoogleWhat a wonderful team in halls in ellesmere, Neil and the girls have been fantastic through every step of the way with helping me find rented accommodation, in the perfect location, keeping me up to date through the progress from the start..
Many many thanks to you all you are all a true credit to halls
Ellen Β· 24 July 2025
Agent replied Β· 24 March 2026
Thank you so much for your kind words, Ellen. We are thrilled to hear that you had an excellent experience with us. Neil and our Ellesmere team are dedicated to providing the best service possible, and itβs always rewarding to know we are meeting our customersβ expectations. If you need any further assistance, please don't hesitate to get in touch.
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5/5
GoogleWe decided to move back to the UK from France and decided to explore Ellesmere where we found Halls Estate agents. They were very helpful and friendly provided us with a portfolio of properties to look at and we immediately found a house which suited our requirements. If anyone wants an Estate in the Shropshire country then I thougherly recommend them.
James Β· 24 May 2025
Agent replied Β· 24 March 2026
Thank you for your lovely feedback, James. Our Ellesmere team work extremely hard to provide a first class service and we are delighted that this has been delivered. We are so pleased we could assist in finding you a suitable home. If we can be of any help or assistance to you in the future, please don't hesitate to get in touch.
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5/5
GoogleBrilliant service, took all the pain out of it.
Lee Β· 13 August 2026
Agent replied Β· 13 October 2026
Thank you for your review Lee. We're happy to hear you had a positive experience with our Ellesmere team.
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5/5
GoogleI cannot fault Halls and their team one little bit. From start to finish they have been exemplary. From Seanβs initial meeting where he gave solid advice through to the conclusion of my sale the process has been just perfect.
They are amazing
Thank you team Halls for all your help and for your service
Cannot recommend you guys enough
Phil
Philip Β· 3 May 2025
Agent replied Β· 24 March 2026
Thank you for your amazing review, Phil. Sean and the Ellesmere team were delighted to assist with the sale of your property and they are so pleased that you are happy with the service you have received. Thank you for trusting Halls to sell your home. If we can be of any assistance to you in the future, we would be delighted to hear from you.
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5/5
GoogleLovely helpful and patient team
Amanda Β· 13 August 2026
Agent replied Β· 13 October 2026
Thank you for your review, Amanda. We are pleased to hear that you had a positive experience with our Ellesmere Team. Should you ever need us in the future, please do not hesitate to get in touch.
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5/5
GoogleWhat an amazing team! Halls Ellesmere dealt with both our sale and purchase with professionalism and empathy. Nothing was too much trouble and their guidance was invaluable and timely when our house 'went viral' overnight! Great support throughout the process and especially at exchange and completion. We would highly recommend this knowledgeable and efficient team of agents!
Wendy Β· 24 March 2025
Agent replied Β· 25 October 2024
Thank you so much for such a wonderful review, Wendy. We are delighted that you have received the exceptional service we always work hard to deliver. Our Ellesmere team are very grateful for your kind words. If there is anything we can help or assist you with in the future, please don't hesitate to get in touch.
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5/5
GoogleI have dealt with Halls over the past few years both with renting our property and more recently selling our family home, it was a very difficult time and Halls were amazingly supportive! They are very professional and always at hand for support and guidance. They were always excellent communicators. I especially had close communication with Sean on the lettings side and Ashley on the sales side and both were so friendly whilst remaining highly professional. I would highly recommend Halls and they would be my go-to in the future.
Sue Β· 24 March 2024
Agent replied Β· 26 August 2024
Thank you for your fantastic feedback, Sue! Sean, Ashley and the rest of the Ellesmere Team are thrilled to hear your postive comments. We strive to provide the best service we can and it's nice to hear we are achieving this. We would be delighted to assist you with any future property matters, please don't hesitate to contact us as and when required!
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5/5
GoogleWe have used Halls twice now for sales in the last couple of years and to be honest we would not consider going elsewhere. The team has managed the whole sales process in a thoroughly professional and efficient way which has helped to reduce the stress of the end to end process. Highly recommended.
Philip Β· 24 March 2025
Agent replied Β· 25 October 2024
Thank you so much for your kind words. Providing great service time and time again is what we strive for, and knowing that you've had such positive experiences with our Ellesmere team is fantastic to hear. Your loyalty is greatly appreciated and we would of course be delighted to assist you with any future property matters.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.