Every review we hold for the Egham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAs a student buying houses for our second year was very daunting, however we have had the kindest and most helpful agent there could be. Jasmine has been transparent with us throughout and guided us in the whole process of renting a property. As a young person making adult decisions like this is scary and having someone so calm and knowledgeable to help had been amazing and boosted our confidence in future purchases like this. Not only did she show us around the property’s but allowed us to ask many questions as we needed . Thank you Jasmine for all your consistent updates and wonderful personality I couldn’t have asked for a better person to help us through this process!
Genevieve · 10 January 2025
★★★★★ 5/5
GoogleHad to find accomodation in Egham on a short notice and Stirling Ackroyd were very helpful. Mostly dealt with Mitch and Andre, and both maintained very good communication and professionalism. It was very smooth and overall despite the time limits!
Dania · 18 April 2025
Agent replied · 14 May 2025
Hi Dania Gabir, we are very happy to have provided you with such a positive experience! Thank you for taking the time to leave us this feedback!
Mitch
★★★★★ 5/5
GoogleHarry and Ben were very professional throughout the sale of our property and would definitely recommend them to others.
Alex · 25 November 2025
Agent replied · 25 December 2025
Dear Alex,
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleI recently sold my home with Stirling Ackroyd in Egham. The team was incredibly helpful throughout the process. Mark was warm, professional, and strategic. Highly recommended!
James · 15 September 2025
Agent replied · 23 October 2025
Dear James,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleDealing with the staff at Stirling Ackroyd was a very pleasant experience and would always recommend them. I dealt mainly with Jasmine Lashley and Rominder who were fantastic and always on the ball from the start till the end, they took all the stress away from me and were very thorough and down to earth with everything. It's fantastic dealing with real people again!
Robert · 25 November 2025
Agent replied · 25 December 2025
Dear Robert,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI currently rent from Stirling Ackroyed estate agents Chloe is very polite and very hard working to make sure all criteria is met and with a positive attitude will do everything to help
Micky · 22 May 2025
Agent replied · 12 June 2025
Dear Micky,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe recently sold our home with Stirling Ackroyd in Egham. The team were very friendly and professional throughout the process and were flexible and accommodating to our needs for viewings. We were able to get over the asking price for the house (which was £47k over what another competitor in Egham valued our house at), which I put down to the fantastic job of Mark, Ben and Harry. Thank you so much!
Helen · 21 August 2025
Agent replied · 23 October 2025
Dear Helen, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleI can’t recommend this team enough, especially Mark. He was extremely pleasant to deal with snd understood exactly
What we were looking for for our next family
home. He took an interest in us as people snd we never felt he was trying the ‘hard sell’ which we encountered with other agents. He was patient and determined at the same time and he found us our dream home. The whole process was smooth and his friendly and professional demeanor left us very pleased and thankful we found someone who not only clearly loved their job, he was also very good at it too! Highly recommend!!
Simon · 25 August 2022
Agent replied · 24 August 2024
Hi Simon, thank youj for taking the time to leave valuable feedback. It is great to hear how Mark helped you to find your dream home and your very kind words are incredible! Tahnk you for choosing Striling Ackroyd and we wish you all the very best - Claire
★★★★★ 5/5
GoogleOur experience with Mark and Ben at Stirling Ackroyd has been nothing but outstanding throughout the process of selling our property. From our first valuation till completion Mark has been transparent, honest, fair and informative. As we had two homes to sell, we have had to deal with two different estate agents due to location constraints. I can say hand on heart that there is a world's difference between Stirling Ackroyd Egham and other estate agents in and around the area. Their support extended beyond what they were obliged with including our onward purchase as well as aspects that should have been covered by our solicitor. We have often felt that all staff at Stirling Ackroyd truly enjoy their work and helping people and that shows. So thank you again to you all, in particular Ben and Mark and we wish you all the best!
Laiqa · 25 August 2022
Agent replied · 24 August 2024
Hi Laiqa, thank you for taking the time to leave amazing feedback for Ben and Mark. Its fantastic to hear of the great experience you had and service received while selling your property. We wish you all the very best - Claire
★★★★★ 5/5
GoogleWe recently bought a flat in Egham and Harry from Stirling Ackroyd helped us throughout the process. We viewed a lot of properties, he understood exactly what we were looking for and took us to see a property that we had not seen online. We loved it and he helped us throughout the purchase process. Harry and the rest of the team were great and we greatly appreciated all the help.
Shiva · 23 August 2025
Agent replied · 22 September 2025
Dear Shiva
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMe and my group were given the lovely Ellis to take us around our selection of houses; not only was he quick, thorough and concise in his ability to answer questions, but his genuine care and attention to each one of us made the process of …
Hari · 16 March 2026
Agent replied · 16 April 2026
Dear Hari,
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleAs renters I don’t think we’ve ever had such a good experience with estate agents as we did with Ruby. Friendly & approachable and her supporting team was also wonderful. Just made the experience much better than most lettings departments at other agencies. None of the usual OTT selling practices just wonderful.
Aaron · 25 June 2024
Agent replied · 24 August 2024
Hi Aaron, thank you for sharing your wonderful experience of finding a new home with us. Ruby will be so happy to read your kind words and we wish you all the best - Claire
★★★★★ 5/5
GoogleWe received good service from Ben Watson while buying our property with Stirling Ackroyd. We had a difficult situation to manoeuvre due to rental end dates which took longer than preffered but Ben was always available and responsive throughout the process.
Micky · 18 November 2024
Agent replied · 9 December 2024
Dear Micky,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMitch and Jasmine were a great help in looking for a property to rent. They answered all questions promptly and organised a move-in day swiftly. Thank you to Mitch, Jasmine and the Stirling Ackroyd team for their help. Happy to recommend Stirling Ackroyd!
Kashmira · 26 September 2024
Agent replied · 26 October 2024
Dear Kashmira,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Claire - Customer Engagement
★★★★★ 5/5
GoogleEllis is very fast to respond and very helpful. Thank you!
Marijana · 19 October 2025
Agent replied · 25 December 2025
Dear Marijana,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMark and Ben were great throughout. Within a couple of weeks of switching to Stirling Ackroyd I had a number of viewings and an offer that I was happy to accept. They also pointed me to a house that had just come on the market which was just what I was looking for. Great communication and professional approach.
Rachael · 28 November 2023
Agent replied · 24 August 2024
Hi Rachael, thank you for taking the time to leave feedback for Mark and Ben. Its great to hear fo your experience and we wish you all the best in your new home - Claire
★★★★★ 5/5
GoogleWe've just moved in a new house and want to thank Rominder and everyone at Townends for making this move so smooth for us, as moving just before Christmas can be a nightmare. We've viewed the house and made an offer and were guided through the whole process as quick as possible with no hassle. My emails were replied promptly and nothing was too much for them. Everyone I spoke to throughout the process was very polite, helpful and professional, a pleasure! Thank you guys!PositiveResponsiveness, Professionalism
Ana · 25 August 2021
Agent replied · 24 August 2024
Hi Ana, thank you for taking the time to leave great 5* feedback! Rominder and the Team will be thrilled to read this 😊 We wish you all the very best in your new home - Claire …
★★★★★ 5/5
GoogleWe have been very impressed with the service that Townends has provided with finding us a new tenant for our property.
Rominder Virdi has been our main contact at the Egham office and she has been very professional, friendly and ‘on the ball’. She has kept us informed by telephone and email and the whole process has been easy and seamless from start to finish.
Everyone that we have dealt with at Egham, head office and the maintenance team, have been more than helpful.PositiveResponsiveness, Quality, Professionalism
Steven · 25 August 2021
Agent replied · 24 August 2024
Hi Steven, thank you for your wonderful review! Its fantastic to hear of the great experience you have received with our Egham team and with Townends brilliant Property Managers looking after you. Wishing you all the very best - Claire
★★★★★ 4/5
GoogleI purchased a flat through Stirling Ackroyd and Harry was v helpful and professional in addressing my concerns throughout a lengthy prelude. However, this could have been hastened if things were clearer earlier (i.e. bathroom faults and DoV for ground rent).
WM · 26 September 2024
Agent replied · 26 October 2024
Hi there,
Thank you for the 4* review. Its lovely to hear that you found your new home with the help of Harry. We wish you all the best.
Claire - Customer Engagement
★★★★★ 5/5
GoogleI am very happy to recommend Stirling Ackroyd’s services. Mark & his team did a great job selling our property, they were proactive & professional throughout. Thanks to Mark, Ben, Harry & Sam (and those behind the scenes) for their work.
Jamie · 26 September 2024
Agent replied · 26 October 2024
Hi Jamie,
Thanks for taking the time to leave feedback. The team will be so happy to read this and we wish you all the best.
Claire - Customer Engagement
★★★★★ 5/5
GoogleMy group and I were assigned to Ellis Craig for our day of house viewing where we were greatly and efficiently accommodated for by Ellis’ efficient and clear communication in terms of both location and house specific information. Would …
Edward · 16 March 2026
Agent replied · 16 April 2026
Dear Edward,
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleBen and the team helped us with our house search in the local area. Ben was attentive and listened to our feedback. Once we had a property in mind, communication was quick and easy. We were able to have an offer accepted after some negotiation, which Ben and the team helped facilitate. Exchange and completion followed. Thanks Ben.
John · 14 April 2025
★★★★★ 5/5
GoogleIt was a big decision to move house; I chose Stirling Ackroyd as when Mark visited to do the valuation and explain the process he was honest, transparent and down to earth. Once the house was marketed, Ben took over and was excellent at securing a buyer. Mark and Ben were always contactable throughout the process and highly professional.
Gemma · 25 August 2023
Agent replied · 24 August 2024
Hi Gemma, thank you for taking the time to leave great feedback. Wishing you all the very best - Claire
★★★★★ 5/5
GoogleFrom the initial contact with Townsends Lettings in Egham to the final signing of the letting contract, it was an experience of total satisfaction and professionalism. Our dealings were with a lady called Rominder and she was absolutely fantastic throughout the process. We received a very quick and positive response from Rominder and she very soon found us a suitable tenant for our property based on we had requested. It was great to deal with someone who actually listened to what we required. I would certainly recommend Townends to anyone else who is intending to let. A 5 star service throughout!! Thank you.
Ian · 25 August 2020
Agent replied · 24 August 2024
Thank you Ian for taking the time to post such a great review! thrilled to hear the Egham team met your expectations and were quickly able to secure a Tenant for you. Thank you for choosing Townends as your Lettings Agent - Amber
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