Stirling Ackroyd reviews

★★★★★ 5/5

Google

We sold our house via the Egham team last year. Mark, who is the Regional Manager, and Harry who was our Sales agent were both excellent, very professional. Stirling gave us a much higher valuation than the two others we had and managed to get us a sale of just under 5k of our asking price, far more than we expected. Harry kept in regular contact and always called me back if he was out of the office. If you are selling in the Egham area I would highly recommend Stirling Ackroyd over the other prominent agent in the area who did not even bother to to call us back after their much lower valuation.

Smilerswife72 · 26 March 2026

★★★★★ 5/5

Google

Dealing with Mark, Ben and Harry at Stirling Ackroyd in Egham has been an absolute pleasure. The team here have been extremely professional and respectful during viewings and kept me informed throughout the whole process. They’ve also been available to help me navigate a changing market with great sincere advice. Thanks Guys!

FitCiety · 16 March 2026

★★★★★ 5/5

Google

We recently purchased our first property through Sterling Ackroyd in Egham and had a fantastic experience. A special thank you to Harry, who guided us through the process with patience and professionalism. As first-time buyers, we really appreciated his honesty, quick responses, and in-depth knowledge. He made what could have been a stressful experience feel smooth and manageable. We highly recommend Sterling Ackroyd Egham, and especially Harry, to anyone looking to buy or sell in the area!

Chris · 24 July 2025

★★★★★ 5/5

Google

We recently had a great viewing experience with Jasmine Lashley from Stirling Ackroyd in Egham. Jasmine was really friendly and accommodating (i.e., we arranged to see the same place twice because the first time, my partner was not able to join the viewing), and even though we ultimately decided to make an offer on a different property, we just wanted to say thank you for the fantastic viewing experience!

Rüdiger · 23 August 2025

★★★★★ 5/5

Google

I mainly dealt with Ellis who is a lovely polite young man who was always willing to help and accommodate any queries and questions and be on hand with advice on the practicalities of moving. Thank you Ellis!

Cindy · 26 March 2026

★★★★★ 5/5

Google

Ben and Mark were excellent when helping us find a house to purchase in Egham. They were always easy to contact and incredibly responsive, making the entire process feel smooth and stress-free. We never felt pressured at any point, and it was clear that both Ben and Mark were honest and transparent with us throughout. It felt like they wanted the best outcome for us, which was very reassuring. They were also fantastic at coordinating viewings and guided us seamlessly through each step of the buying process. We couldn’t be happier with the support they provided and would highly recommend them to anyone looking to purchase a home.

Lewis · 9 November 2024

★★★★★ 5/5

Google

We weren’t expecting to move, but when a house came to market that ticked all our boxes we decided to go for it. Mark and the team helped us market our property really fast and the professionally photography and video tour really showed the house nicely. We have many viewing in a short time accepted an offer above asking prices within two weeks of contacting Mark to list the property. Very happy with the service from Stirling Ackroyd in Egham!

Jack · 26 September 2024

★★★★★ 5/5

Google

The team at SA in Egham were great throughout the process. I would recommend them highly to anyone who is thinking about marketing their house. Thanks Mark & Team :)

Graham · 19 March 2026

★★★★★ 5/5

Google

I’m delighted to recommend Stirling Ackroyd’s services. Mark and his team provided exceptional support throughout our property purchase, demonstrating proactive and professional behaviour at every step. Special thanks to Mark, Ben, and Harry for their outstanding work. Interacting with Harry was particularly pleasant; he was consistently professional, friendly, and incredibly helpful, always answering our questions . I highly recommend their services to anyone looking to buy a property. We will use them again for our next purchase.

Sonia · 26 September 2024

★★★★★ 5/5

Google

We found our dream house through Ruby at Stirling Ackroyd in Egham and everything was done and sorted in record time, less than two weeks from viewing the property to moving in. I very highly recommend Ruby who called me up as soon as I enquired about a property and then ran through our requirements so she could show us all the properties that could be a match and booked me in to see several. She was amazing on the day of the viewing and we ended up getting the first house we saw. Ruby was amazing in showing us another property, even driving us to it which was great in order to benchmark and made us realise how much we loved the first one and she even drove us back to Egham after. I have never dealt with a better agent than Ruby and it's been an absolute pleasure dealing with her from start to finish.

Maddy · 25 July 2024

★★★★★ 5/5

Google

I cannot recommend Stirling Ackroyd in Egham highly enough. Our journey to move to Egham was complicated with our first purchase falling through because of a disappearing buying. However, Harry at SA was brilliant in arranging many …

Sue · 16 December 2025

★★★★★ 5/5

Google

Excellent service, nothing was too much trouble. We live 120 miles away from the property we were selling and Harry, Mark and Ben were very supportive throughout the sale.

John · 16 February 2026

★★★★★ 1/5

Facebook

I kept getting calls every couple of weeks from their contractors about when they can visit to have the shower clip fixed. Apparently, the shower head is dangling. so, I answered, I have reported nothing, nothing needs to be fixed. This went on for months. Then, one day, another contractor called about Distribution pipes should be insulated. I said, no need, we can't wait to move out in a couple of months. Then the agent who's managing the protest E-mailed, "We need to arrange a quote for the work to proceed, in order for the Legionella report to be completed." I thought, they are not going to give up, are they. so, booked it. I waited half a day until 12noon, when I should be at work. Engineer comes in, he was waiting for me to tell him what needs to be fixed. so, he looked at boiler, nothing needs insulating. he popped into bathroom, shower heads are fine. there was nothing to fixed, so he left. That has been a real waste of time for both of us. I disappear half a day of work, that looks soooo good for me. THANKS STIRRING ACKROYD. I would never used them again, even if I have nowhere to live!

Cannie · 11 April 2024

★★★★★ 4/5

Google

Really positive interaction with Harry Barber who sold us our house. Was really knowledgeable about none of the usual estate agent jargon or narrative. Just a really professional salesman throughout the purchase. Thanks Harry.

Rich · 25 November 2025

★★★★★ 5/5

Google

Harry was professional, responsive, and easy to deal with throughout the whole process. The sale went smoothly and we felt well supported. Would recommend.

Hannah · 16 February 2026

★★★★★ 1/5

Google

I had written a very positive review of working with Stirling Ackroyd when I first moved into one of their properties last month. However, I take every single positive word back. This team has been really difficult to deal with after I moved in. I was not given proper clarity on who I would be moving in with prior to paying my rent and deposit, and as soon as I paid these fees, they informed me about the co-tenants and it was such an immediate mismatch in age groups. I'm in my late twenties having to live with teenagers- how could they not give me a heads up? The issues get worse as I go on. When I moved in, the room was left in a shabby state, with a lot of dust everywhere and with slanted, broken blinds. Till date the team insists that the room was not dirty, and that it was cleaned by "professionals". Fair warning, what they mean by professional cleaning is that only top surfaces and spaces around furniture gets cleaned, and my room was cleaned a whole month before I moved in. The team should be cleaning and checking the room the morning I move in! And anyone can clean around the edges- that is not professional! A professional cleaner will deep clean, ensure there are no unclean surprises left under the bed and no stains on the carpets. In addition to a lopsided broken blind, I also received a broken bed and no heating. After threatening to not pay rent (which is three weeks after I moved in), the team started responding better. However, four weeks later, all the fixes remain pending. They did not let me negotiate a no-break lease before signing and I thought a no-break lease must mean that the house would be in a good condition. It is exactly the opposite of that. Given how frustrating it has been to live here, I have asked to move out. I want move to place where I don't have to fight every other day to get fixes done in the house. More importantly, that the house feels like a resting place not a frigid cold room. I would advise students to not work with this team. They will run behind you to confirm your tenancy but once you sign and file complaints after complaints, they do very little to make the process of living here or moving out easy and smooth.

Meghana · 26 October 2025

★★★★★ 5/5

Google

Big thanks to Ben for coming out and showing us properties for weeks on end, and listening to us pine after that one property that "got away" (before we managed to secure a sale on our existing property...) But, thanks to his quick thinking, when it unexpectedly came back on the market we managed to get a second chance. A couple of stressful months later we are now in our new home. Both Ben, and Maxine from the Sales Progression team, were always quick to respond to any queries, which was definitely appreciated considering the few unpredictable hiccups we run into.

Lina · 28 November 2023

★★★★★ 5/5

Google

We recently purchased a property through Stirling Ackroyd and worked closely in particular with Ben Watson. Through quite a challenging purchase with numerous delays (not at all related to Stirling Ackroyd), Ben was always excellent to deal with, open, helpful and communicative, as were Mark and Harry when speaking to them. The sales progression team could have been slightly more helpful and communicative in obtaining and sharing information from the onward purchase at times, as well as chasing the relevant parties for information, but in general were also very pleasant to deal with. Thank you again to the team at SA, especially Ben!

Jake · 11 April 2025

★★★★★ 1/5

Google

I am a buyer, they hide very important information when they sold you a freehold house, you should pay extra money every year but they didn’t tell you. And this money maybe increase every year. That is the truth. Please be careful when you buy a property from them. And they always told you the progress which are not true, please be aware of them. They didn’t think of how to help buyer and seller to complete the deal, but they called me to delete this review, I refused. I am very disappointed in them, I initially believed them, but lots of details what make me very disappointed in them. Never buy or sell a property from this agency.

Lydia · 29 September 2023

★★★★★ 5/5

Google

What a fabulous team at Stirling Ackroyd! We just completed on our move and can say that it may never have happened if it wasn't for the tireless effort of Mark and Ben. To say our chain was complicated would be an understatement but Mark was so calm and gave us regular updates which, some days, would be 4-6 times! Mark went above and beyond to make it happen for us and we cannot thank him enough. If you are sceptical of estate agents and whether they are professional and trust-worthy then go to Stirling Ackroyd because they are both these things and more!

Michelle · 25 August 2023

★★★★★ 5/5

Google

A big thank you to Mark, Ben and the team for all their help in selling our house. It was a big decision for us after 42 years to move house but when Mark visited us to do the valuation and talk us through the process we knew we were in safe hands. Both Mark and Ben were highly professional whether it was dealing with the viewings or assisting us with the fast amount of daunting paperwork. I really don't think we could have coped without their reassurance and positivity to guide us along the way right through to completion. I have no hesitation in recommending Sterling Ackroyd Egham to anyone - such a refreshing change to find a company that deserves even more than 5 stars!

Rebecca · 25 August 2023

★★★★★ 5/5

Google

Mark, Ben and the team at Stirling Ackroyd have been brilliant in selling our house. From the very first meeting there was a professional attitude which continued during all communications, unlike other local estate agents. They were always available on the phone and answered all queries confidently and efficiently. Right down to the finest details of arranging convenient viewing times and where to put the ‘for sale’ sign, they were on it. Would, and have, recommended them to friends and family. Thanks Stirling Ackroyd!

Neil · 25 August 2023

★★★★★ 5/5

Google

Mark and Ben were most helpful with my sale, from providing marketing advice and discussing pricing options, to carefully managing the viewings and working around tenants in-situ. I was kept informed throughout and further discussion and guidance was provided following post-survey negotiations. Although the falling market has meant I did not receive the asking price, I am content that I was shepherded toward a better price than I might have hoped for with a different sales team. Completion achieved - job well done. My thanks to both Mark and Ben.

Dave · 25 August 2023

★★★★★ 5/5

Google

Rominder and her team have let and managed our property for 8 years. They have consistently been a pleasure to work with. As a student let house there have over the years been a variety of problems to sort out . Rominder and now Jasmin have always been cheerful reassuring and helpful .We will continue to rent with them as prior to this we had some bad experiences with other agents.

Pamela · 28 December 2023