Trusted Agent profile · Edinburgh

Watt Property Edinburgh reviews

4.6

★★★★★ Excellent

77 reviews across 2 platforms

5A Giles St, Edinburgh, EH6 6DJ

Watt Property's office in Edinburgh, at 5A Giles St, is rated 4.6 out of 5 across 77 reviews on two platforms, including 68 Google reviews rated 4.6.

Google logo

4.6 / 5

68

Reviews on Google

This office

Facebook logo

4.6 / 5

9

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.

5/5

Google

Watt Properties have always been such a great help with running my property both with sound advice, speedy maintenance and taking very good care of my tenants. I appreciate everything the team did to help me over the years to manage all aspects of my property to an excellent standard. I highly recommended them to other landlords.

Ava · 26 March 2025

Agent replied · 25 August 2024

Hi Ava. Thanks so much for your kind review which we really appreciate and wishing you well. Kind regards. Angela Watt

5/5

Google

Watt Property stands out as a highly effective and personable agency in Edinburgh. Their long-term support has been invaluable, marked by their prompt issue resolution and flexibility. The agency fosters a familial environment, with a friendly and professional team. We especially appreciate Bethany's quick email responses and delightful communication style.

Yasir · 2 April 2025

Agent replied · 21 May 2025

Thanks Yasir. The team and Bethany are delighted that you enjoyed your stay with us and wish you well in the future. Kind regards Angela Watt.

5/5

Google

I have had Watt Property fully manage my 3 flats in Edinburgh for nearly 4 years now and I could not be more happy with the service they provide. Always quick, friendly, helpful and efficient with email/telephone communication, very thorough with their property marketing and tenant vetting/checks. They always seem to find the perfect tenants who end up staying in the flats for a long time and who treat the properties very well, not to mention a very fair but competitive pricing structure both with regards to the current rental market and commission for the full management service. Special mention to both Pauline and Bethany, they both always go the extra mile and keep me fully informed of any developments with regards to my properties. Would never hesitate to recommend Watt property to anyone, they are a great, knowledgeable team who really strive to offer the best service possible.

Cameron · 26 March 2023

Agent replied · 31 May 2023

Thanks Cameron for your lovely review. It always lifts the team to receive such positive feedback and we are delighted that you are so pleased with what we offer. We look forward to an ongoing happy relationship to the benefit of all including your tenants. With thanks Angela Watt

1/5

Google

These landlords and their clients are ridiculous, impossible requirements that only cater towards the 3% and force the rest of us to live in squalor because we can’t meet some impossible standard, don’t rent with them, it’s not worth the effort…

Humanmusic · 26 March 2025

Agent replied · 25 August 2024

Dear Humanmusic Thank you for your comments. We take all our feedback very seriously and strive to make any improvements. Unfortunately, we don’t have any record of your … More

5/5

Google

Watt Property sets itself apart by demonstrating an attentive and genuinely caring approach towards its tenants, a commendable trait that is increasingly rare in today's rental market. Unlike my experiences with other agencies, such as DJ …

John · 22 April 2025

Agent replied · 25 August 2024

Thanks for taking the time to send this lovely review John. It is really appreciated and we are delighted that you are enjoying your stay with us. Wishing you well in your lovely flat. Kind regards Angela Watt

5/5

Google

Watt Property Management is by far the most professional property management firm I have come across. They offer a bespoke and personalised service of a quality I have not come across before in this sector. The staff at Watt Property Management are always friendly and helpful and it is refreshing to be able to hand over your property and have complete peace of mind that it is in capable hands. From experience Watt property management are also much better informed on the legal aspects of letting a property than their rivals, who seem positively ignorant in comparison. Watt Property Management truly are a pleasure to deal with.

Adam · 26 March 2014

5/5

Google

We have been fortunate to have Watt Property Management look after our property for a number of years. We continue to do so for a number of reasons including the following. 1.We have complete trust in the Company and its highly skilled and personable employees. 2.The Marketing Procedures are exemplary. Our property has been extremely well presented by the team with attention to the smallest detail, for example, dressing the rooms and even moving furniture to maximise space. Their advertising makes use of the most current up-to-date technologies. 3.The maintenance of the property has always been at a high standard, ensuring that our rights as owners and those of our tenants are upheld. This has been done through due attention and diligence to rules, regulations and standards. Where maintenance work has been necessary this has been done quickly by their efficient team of local tradespeople. 4.We cannot praise highly enough all aspects of their communication from the more complicated legal and financial aspects to the smallest matters. It is always prompt, courteous, informed and intelligent. Over the years we have recommended the company to friends who have all thanked us. We highly recommend Watt Property Management to both owners and tenants.

Barbara · 26 March 2021

Agent replied · 31 May 2023

Thanks for your glowing review Barbara. We really appreciate you taking the time and thank you for your recommendations as well as this is an important part of how we have built our business. Your input is much appreciated. Kind regards Angela

5/5

Google

Watt property are great at what they do. They provide a personal service, in a professional manor. They are friendly and efficient, always answer questions in good time and are brilliant at helping hapless landlords through the tricky hurdles of property letting. I will definitely be using them again and look forward to the next opportunity of doing business with them.

Hugo · 22 June 2023

Agent replied · 6 July 2023

Hi Hugo, it's been an absolute pleasure assisting you with your rental property and we're very grateful to you for taking the time to review our services. Kindest regards from all at Watt Property

5/5

Facebook

Based on my experience with various property agents, Watt Property is by far the best. Every interaction I have had with their agents have been nothing but positive: They are friendly, approachable and professional. When booking a viewing for a flat, they were exceptionally accommodating: They allowed me to pick whichever day suited me, and one of their agents gave me a private viewing of the flat. Not only that, the flat was in immaculate condition and was exactly like the advertisement pictures showed, which is a truly rare experience. They are quick to respond to any issues that come up, and they are quick to resolve them. I cannot recommend Watt Property highly enough.

Jordan · 9 July 2020

Agent replied · 23 October 2025

Thanks for your kind words and recommendation. It is truly appreciated. Regards Angela Watt

5/5

Google

Highly recommended, 3 years now Pauline and her team have been amazing. Any need of maintenance that came up was looked after immediately and always resolved. Could not thank the team enough.

William · 26 March 2020

Agent replied · 31 May 2023

Dear William, we are extremely grateful to you for your kind words and delighted to hear that you would recommend our services to others. We all wish you both the very best in your new home, best wishes from Pauline and all the team at Watt Property.

5/5

Google

Pauline, Bethany and Laura have been absolutely amazing from start to finish. I didn't even have a property when I first met Pauline, but from the get go it was obvious she goes above and beyond for her clients, advising me on a potential …

Becky · 22 April 2024

Agent replied · 31 May 2023

Becky, thank you so much for taking the time to review our services! It's been an absolute pleasure assisting in your journey to purchase a property and we are very much looking forward to working with you and your tenants in the management of this tenancy and many more! Best wishes from all the Team at Watt Property

5/5

Google

My experience as a tenant with Watt Property was honestly wonderful. In my case, Bethany helped me through my whole tenancy which wasn’t long, but it was excellent and she made it so easy to ask for help and providing it. I couldn’t …

Anna · 22 April 2024

Agent replied · 6 July 2023

Thank you for your glowing review Anna. It is much appreciated. Meantime Bethany and the team wish you well for the future. Kind regards Angela Watt

5/5

Google

Watt Property have provided excellent service as both a letting agent and a selling agent. I was a reluctant landlord when I originally let out my flat. I contracted Watt as my property manager after a period of trying to do it all by myself, as I found it stressful and difficult. I was really impressed with the service. The staff are friendly and their knowledge and professionalism made me a happier landlord knowing that the flat was in good hands, the tenant was respected, and my instructions were understood. They provided clarity and honesty to both me and my tenant, promptly dealt with any problems, and communicated updates regularly. I found the charges agreed for the management were fair and in line with other similar property businesses. However, the benefit of the excellent service and knowledge have made the transaction really good value for me as a landlord. The feedback I got from my tenant was also really positive. I also marketed my property for sale through Watt. I followed their advice and have since agreed a sale for a price and within the timescale they predicted.

Pip · 26 March 2019

Agent replied · 31 May 2023

Thanks Pip. Your comments are much appreciated and we wish you well for the future. Kind regards Angela

5/5

Google

Dealt with Watt Property during a letting of a flat last year and have nothing but good things to say about the company. Throughout our time in the property, from viewing to moving out, Watt were helpful, polite, easy to contact and extremely quick to deal with any problem we had. For instance after we first moved in we had an issue with a leak in the bathroom that was not caused by our flat but the property above. Rather than say it was nothing to do with them Watt were instantly on top of it and made sure the problem was sorted on our behalf, and it was resolved within a couple of days. When moving out Watt were still eager to make sure it was as painless as possible and were very accommodating with dates. Would be delighted to deal with Watt Property again.

Calum · 26 March 2019

Agent replied · 31 May 2023

Thanks for your lovely review Calum and wishing you well in your new home kind regards Angela Watt

5/5

Google

Very happy customer I rented a flat with Watt Property Management for two years and have nothing but good things to say about them!! I found a property that was perfect for me and working together with my landlord Watt made it easy to make it my home. If my personal circomstances hadnt changed I would still be there. The entire team are friendly aproachable and and bl**dy good people Thank you very much to Pauline and all the team in leith. Craig rowan

Craig · 26 March 2019

Agent replied · 31 May 2023

Thanks Craig. We are delighted you enjoyed your stay with us and would love to hear from you if you are looking for another property to let in future. Kind regards Angela Watt.

1/5

Google

Yes they did my driveway and they were unprofessional and over charged me the job was terrible these guys are awful

Vamaline · 26 March 2025

Agent replied · 9 December 2024

Dear Vama We are genuinely pleased when our customers take the time to offer us feedback and allow us to make the necessary changes. However, in this case, it would appear that you have mistaken our company, Watt Property, Edinburgh, with another company as we have not carried out work on a driveway for any customers to date. Please, would you mind double-checking this review and clearing up any confusion? If this is a mistake of ours, contact us on pauline.smith@wattproperty.co.uk, and we will get back to you as soon as possible. Pauline Smith, Senior Manager

5/5

Google

Friendly and professional staff who provided a first class service organising maintenance work and finding me new tenants. Highly recommended!

Nicola · 26 March 2025

Agent replied · 25 August 2024

Thanks for taking the time to send such a lovely review Nicola. It is much appreciated and the team are delighted. Kind regards Angela Watt

5/5

Google

This company is marvelous - You can DIY these days but these folks genuinely care and look after you with experience and a tenacity to get things sorted ... and quick - and when things go wrong - especially if you have other things to cope with in life - these folks step in calmly - then using their experience and professionalism (that suffers no nonsense) and will have it dealt with without fuss - and they charge a fair rate for doing so ..... never using difficult circumstances to charge you huge amounts - very trustworthy!

Marc · 26 March 2018

Agent replied · 9 December 2024

Thanks Marc. Your review slipped under my radar but we really appreciate you taking the time to give such lovely feedback Hoping you are well Kind regards Angela.

5/5

Google

I worked at Watt property for over 4 years, and can say that it was a huge honor! The team is very hardworking and super supportive! They truly care about their properties, landlords and tenants. Thanks very much, for all you do - it doesn’t go unnoticed 💫 …

Laura · 12 November 2023

Agent replied · 26 November 2023

Thanks Laura. Your definitely missed but we wish you all the best in your new adventures. Best wishes Angela

5/5

Google

Watt property are great at what they do. They provide a personal service, in a professional manor. They are friendly and efficient, always answer questions in good time and are brilliant at helping hapless landlords through the tricky …

Hugo · 22 April 2024

Agent replied · 26 March 2026

Hi Hugo, it's been an absolute pleasure assisting you with your rental property and we're very grateful to you for taking the time to review our services. Kindest regards from all at Watt Property

5/5

Google

Watt Property managed alterations to my flat in Edinburgh, including a full refurbishment. They sourced great tradespeople at fair pricing, and then supervised delivery to time and to budget. Excellent service, all delivered with a smile. Strongly recommended.

Graham · 26 March 2024

Agent replied · 26 November 2023

Thanks Graham. Glad you were delighted with our service. Wishing you well. All at the Watt Property Team. Kind regards Angela.

5/5

Google

Cannot recommend Watt Property enough. The staff in the office were so helpful and accommodating and always get back super quickly. We had a couple of very minor issues in the flat and they had the repairs booked in next day. Nothing was too much trouble and they are an exceptionally reliable and friendly letting agent, which is a rare thing in a city centre! Thanks again for everything.

Sarah · 26 March 2020

Agent replied · 31 May 2023

Thanks Sarah. We are delighted you enjoyed your stay. We would love to hear from you again if you are looking for accmodation. Meantime we wish you well in your new home. Kind regards Angela Watt.

5/5

Google

Pauline Smith is absolutely fantastic, thanks for your help, full recommendation from me!

Lloyd · 31 May 2021

Agent replied · 31 May 2023

Thank you Lloyd, it's always a pleasure to assist property owners. Do stay in touch, Kind regards Pauline

5/5

Google

I had an absolutely fantastic experience with Pauline and everyone in the team! Always very prompt to respond to any issues raised and resolved them very quickly in the most positive attitude. I would highly recommend them as they offered me two lovely flats that I grew very fond of and called my home. Thank you again for everything.

Ioanna · 26 March 2021

Agent replied · 31 May 2023

Thanks Ioanna. Delighted you enjoyed your time with us. Good luck in your new home. Kind regards Angela

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Watt Property Edinburgh

How many reviews does Watt Property Edinburgh have?

Watt Property's Edinburgh office has 77 reviews across two platforms: 68 on Google, 9 on Facebook.

What is Watt Property Edinburgh's rating?

Watt Property Edinburgh is rated 4.6 out of 5 across all 77 reviews, and 4.6 out of 5 on Google from 68 reviews.

Where is Watt Property's Edinburgh office?

Watt Property Edinburgh, 5A Giles St, Edinburgh, EH6 6DJ.

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