Watt Property Edinburgh reviews

★★★★★ 5/5

Google

I have been a tenant with Watt Property for coming up to 2 years, it is without a doubt, the best experience I've had with an agent so far and I've been all over Edinburgh and London. All communications are sent out well in advance, contacting them is easy and usually met with a speedy response, I have yet to report an issue that hasn't dealt with in a timely manner. Even when I had a problem out-of-hours, the response was fantastic and they put their best efforts to resolving it. I feel that the flat and all things letting are in good hands with Watt Property. I would highly recommend their services (as tenant at least). A final note for my property manager Bethany, who is an angel. I don't recall when I've ever looked foreward to a flat inspection, but here I am. I almost wish you could take your property manager with you when you move, it's that good. Truly a gem. If you ever have the decision between a property with WP and one with another agency, you know what to do. Thank you Bethany, and the rest of the staff, you do great work and you do it well.

Kacper · 28 February 2025

★★★★★ 5/5

Google

Fantastic agency! If you don't want to be a number and another tick in the INCOME box, go to Watt. Small (but mighty) local property agent, specialist in Edinburgh and around. No AI generated voices, always personal approach, responsive, proactive, efficient. They organised Let Only of our property in Edinburgh and we are very impressed with service we were given. They also manage the lets and, as far as I know, can help with upgrade of property too. Everyone in this agency is kind, polite and reliable. If we need to look for another tenant, or service around our house, they will definitely be our first choice. 100% recommended. Well done Ladies!

Roza · 26 October 2025

★★★★★ 5/5

Google

I had a fantastic experience with Watt Property. The team was professional, friendly, and very responsive throughout the entire process. They made everything simple and stress-free, always keeping me informed and providing clear guidance. Their attention to detail and commitment to excellent service really stood out. I would highly recommend Watt Property to anyone looking for reliable and trustworthy property services.

It,s · 1 April 2026

★★★★★ 5/5

Google

Finding a rental property in Edinburgh can be challenging, but Watt Property made the process smoother. I was fortunate to secure viewing slots, and the staff, particularly Skye, were polite and helpful throughout the application process. Her assistance was invaluable. Overall, I had a 5-star experience with this letting agent.

Diego · 26 March 2025

★★★★★ 5/5

Google

Watt Property are a fantastic agency in Edinburgh. We have been with them for several years and they have always been incredibly helpful, supportive, quick to sort any issues and very flexible around us as tenants. There is definitely a “family-feel” to the agency and we have gotten to know most of the team over the years. They have all be equally friendly, professional and as always helpful. Bethany has be brilliant to work with, she is so quick to respond to emails and has a lovely manner. Pauline and Laura have also been great. They really do have a wonderful team, and we feel very lucky to have come across them. When we first signed our contract they went through every aspect of it slowly and clearly with us and we really appreciated it. They also care about the property they rent, so I had no hesitation recommending to my family when they were looking for an agency to rent their property with. I could not recommend this agency more highly! Our property manager Bethany helped us find this flat and we will be forever grateful!

Kirsten · 26 March 2023

★★★★★ 5/5

Google

A welcome change from the disorganised and barely competent letting agents that we have previously had the displeasure of dealing with. A shout out to Skye and Bethany, who have been particularly brilliant throughout our previous two years of tenancy.

Jesse · 22 March 2025

★★★★★ 5/5

Facebook

Brilliant Estate Agency We had excellent service from the team at Watt Property. Pauline & Laura were wonderful in helping me and my partner find our new rental home from the very start to the end. They were there every step of the way and made the whole process extremely easy throughout the renting process. Pauline is a fantastic agent, and she is very knowledgeable in the local area. It is always a pleasure meeting with someone like Pauline so professional and passionate about what she does and provides the highest levels of service all the way along. After ten months in our tenancy, I can confidently say that the experience we had just got better with every interaction and they literally tick all the boxes when it comes to customer service. Watt Property estate agents clearly do things differently from their competitors and it works really well, therefore, I would not hesitate to recommend them to anyone looking to rent, they are extremely helpful and the whole team is great.

Nicole · 20 May 2022

★★★★★ 5/5

Google

Excellent service - will be using Watt properties again for further work on the house - Angela and Pauline were great! Gavin did all the work in the house to an excellent standard - extremely happy - walls were removed - planning applications applied for and approved - I could not have done it without their help.

D · 26 March 2024

★★★★★ 5/5

Google

My partner and I had an outstanding experience with Watt Property during our 3-year tenancy. From the initial viewing of our flat to the end of our lease, we felt genuinely valued and supported as tenants. The team consistently went above and beyond, and a special mention goes to Bethany and Skye for their responsiveness and professionalism in handling any queries we had. Their dedication made the entire process smooth and stress-free. I highly recommend Watt Property to anyone looking for a reliable letting agency.

Emma · 26 March 2025

★★★★★ 5/5

Google

I've been renting through Watt for 5 years now, after dealing with several other (terrible) agencies in Edinburgh for over 13 years. Bethany and Skye are, hands down, the best property managers I've ever had the pleasure of working with. They're professional, responsive, and (most importantly for me) genuinely kind and caring humans. The flat has had its fair share of issues over the years, but thanks to their quick and efficient handling, nothing has ever felt like a real problem. Finding a letting agency with heart is rare but Bethany and Skye bring exactly that to Watt Property! If I could rate them 10/5 stars, I absolutely would!

Hannah · 26 March 2025

★★★★★ 5/5

Google

My wife and I moved to Edinburgh in September, during the rental crisis. We loved a house shown to us by Watt property. Their process was seamless, transparent and very efficient. We moved into our rented home, notified the team of certain maintenance issues that required attention. These issues were sorted out promptly. Thank you Laura, Pauline and Bethany. We'd recommend Watt property in a heartbeat.

Yash · 26 March 2023

★★★★★ 5/5

Facebook

It was undoubtedly the best decision I made to pick up the phone and call Watt Property to handle our leasing requirements. I have now been working with Pauline Smith, the Senior Property Manager, for 2 years and can't recommend both Pauline and the Watt Property team highly enough. They provide a very friendly and professional service, our needs have been bespoke and this has been accommodated all the way along. Watt Property, and particularly Pauline Smith, have made my first venture into the leasing market very straightforward and stress free. Thank you and hope to continue working with you for the foreseeable future 😃

Kay · 7 June 2021

★★★★★ 5/5

Google

So far we have dealt with Bethany at Watt Property who has been very helpful with us trying to let a property super quickly, she responds fast and effectively and hasn't left us wondering about anything - she also emails like a human and not a robot which is rare for letting agents, hence taking the time to review. Fingers crossed we get to be Watt tenants!PositiveResponsiveness, Quality, Professionalism, Value

Aimee · 26 August 2022

★★★★★ 5/5

Google

Pauline and her team have been amazing! Getting my flat refurbished was a daunting prospect for me but Pauline made everything easy and so much less stressful than it would have been otherwise. She also kept me sane by organising roofers when an unexpected leak (thank you, Storm Whatever-your-name-was!) got in the way, which was a huge relief. The icing on the cake is that Watt Property's prices are incredibly competitive and Pauline's communication is fantastic, which made the decision to hire them a no-brainer too. Very much a 12 out of 10, and highly recommended!

Linda · 26 March 2020

★★★★★ 5/5

Google

Excellent service - will be using Watt properties again for further work on the house - Angela and Pauline were great! Gavin did all the work in the house to an excellent standard - extremely happy - walls were removed - planning applications applied for and approved - I could not have done it without their help.

Derek · 3 July 2023

★★★★★ 5/5

Google

I had a 4 year experience with Watt Property and couldn't be happier with their service. Since the viewing and throughout those 4 y. they always were very helpful and caring. I'd especially like to thank Laura who was our manager for the …

Anton · 22 April 2024

★★★★★ 5/5

Google

I engaged Watt Property to do a complete renovation of the bathroom in my apartment. The job quality, attendance to details, and service level were all top notch. The work was completed to my entire satisfaction within budget and target completion date. Pauline and Gavin were personally involved throughput the whole process to control budget and quality, and followed up promptly on any residual snagging that needed to be done. Questions and comments to them were all responded swiftly and effectively to give me peace of mind. I would recommend Watt Property to anyone intending to do property upgrades.

M · 26 March 2019

★★★★★ 5/5

Google

I've worked with 4 property management companies who have managed and (mis)managed my flat in Edinburgh over the past 10 years or so. For the past few years Pauline and her team at Watt property have looked after me and my flat like no other. Great communication, professionalism and diligence. I would have no hesitation in recommending Watt Property to family, friends and others (indeed I already have on a number of occasions). Rest assured your property will be looked after with great care and attention to detail.

Hutchison · 26 March 2019

★★★★★ 5/5

Google

The best letting agency I have had. Really quick response time and they address any needs within a matter of days if not sooner for urgent requirements. The staff have also been really friendly and helpful throughout the whole letting process , couldn't recommend more !

Josh · 26 November 2025

★★★★★ 5/5

Google

I've been renting for 6 years with many different rental agencies and Watt property is the most outstanding so far. Not a single agency went through the tenancy contract with us meticulously, until Watt property. Other agencies merely give tenants a document expecting us to understand everything on our own and sign ourselves away. Bethany has been very professional, accommodating and patient and we're fortunate to have her!

Apple · 26 March 2022

★★★★★ 5/5

Google

So far we have dealt with Bethany at Watt Property who has been very helpful with us trying to let a property super quickly, she responds fast and effectively and hasn't left us wondering about anything - she also emails like a human and not a robot which is rare for letting agents, hence taking the time to review. Fingers crossed we get to be Watt tenants!

Aimee · 26 March 2022

★★★★★ 5/5

Google

We used Watt Property for the first time to sell our flat and it was sold within a week! Very professional company, super friendly staff, very confident in their ability to sell our flat, the pictures taken complimented our flat hugely and the text to go with it, described our home beautifully. The communication and updates throughout the process was spot on, we were kept up to speed at all times. Pauline was very Professional, reassuring when my partner had a slight wobble! She was totally professional at all times and completely understood that it is a stressful time selling but we were thrilled to get it sold in such a short time. Pauline was very confident in the companies ability to deliver and was great at advising re price and what we should expect and keeping things realistic. We would highly recommend Watt Property as they more than delivered with a top class professional service. We are absolutely delighted that they got the outcome we wanted and in a super quick timescale. They have demonstrated they can deliver with a friendly professional attitude whilst reassuring you along the way. We fully trust in this company and highly recommend them to deliver, you will not be disappointed!

Hamish · 26 March 2018

★★★★★ 5/5

Google

We have engaged Watts as our property managers for the past 5 years. Hand on heart they are the best management company we have come across and we have a number of properties leased out in other cities. What makes them so effective at how they operate is that they come to us with solutions not problems when issues arise. They are fair and take a personal stance in keeping tenants and landlords equally happy. Thank you Watts.

Mandy · 26 March 2017

★★★★★ 5/5

Google

We have to admit that renting a flat from Watt Property was a great pleasure from the beginning. They provide a very high quality of the service. If any problem occurs they react to them with the speed of lighting. The staff was always very friendly and keen to help. Special thanks to Gavin for his effort and good vibe, when he was dealing with our requests. We recommend them anytime.

Mat · 26 March 2019