Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe are a property developing company and have been more than happy with Stephen’s estate agency service; particularly the prompt response to phone calls and high level of communication. Stephen goes the extra mile to achieve a sale. We look forward to working with him in the future and wouldn’t hesitate to recommend Truscott Property. (Juniper Projects)
Juniper · 11 June 2018
Agent replied · 11 June 2024
Dear Domenic, thank you for your wonderful review. It has been a pleasure working with you and your family and I'm really looking forward to the next project. I'm sure it will be another outstanding build. Hopefully speak to you soon. Best wishes, Stephen
★★★★★ 5/5
GoogleA very positive experience, notwithstanding the difficulties caused by Lockdown and the fact that I was based in England during the viewing and sale process. I would happily recommend Truscott Property to anyone looking to sell a property in the Edinburgh area.
Karl · 10 June 2022
Agent replied · 11 June 2024
Thank you Karl, it was great working with you and we're delighted with the result achieved for the house. If we can be of any assistance in the future we'd love to help.
★★★★★ 5/5
GoogleStephen and Amber over delivered in selling my property, all done within 2 months were very proactive in dealing with viewings and drumming up interest from word go, they have a very personal service which works very well, will definately use again. thank you very much.PositiveResponsiveness, Professionalism
Harvey · 25 August 2021
Agent replied · 11 June 2024
Thank you Harvey for trusting us with your sale and for taking the time to leave us this wonderful review.
I look forward to working with you again and will be in touch with suitable investment properties for you.
★★★★★ 5/5
GoogleThis is an exceptionally good estate agency. Very up to date re how to market a property using social media. Effortlessly skilled at speedily coordinating great photographer and pre contract walk around evaluation. Very responsive, supportive and professional. Strong recommend.
Fiona · 10 June 2022
Agent replied · 11 June 2024
Thank you Fiona for trusting us with your sale, this wonderful review and recommending us to your friends and neighbours!
We loved working with you and are over the moon with the price achieved for your fantastic former home. Hopefully speak to you soon!
★★★★★ 5/5
GoogleMade the whole process of selling so much easier - much the smoothest sale we've had.
Helen · 16 April 2024
Agent replied · 11 June 2024
Hello Helen, thank you for taking the time to share your experience and for trusting us with your sale. We're delighted we found a buyer for your lovely home off-market and this made your sale smooth and hassle-free, which is always our … More
★★★★★ 5/5
GoogleA very reliable, honest and supportive service. All staff are lovely and I would wholeheartedly recommend Truscott to anyone putting their property in Edinburgh on the market
Rhoda · 10 June 2023
Agent replied · 11 June 2024
Thank you Rhoda for taking the time to share your thoughts. Your kind words truly warm our hearts and reaffirm our commitment to providing reliable, honest, and supportive assistance to all our clients.
It's wonderful to hear that our team's efforts resonated with you and that you found our staff to be lovely. Your recommendation means a lot to us, and we're honoured to have been chosen to assist with the sale.
Should you ever require our services again or have any questions in the future, please don't hesitate to reach out. We're here to support you and provide the same level of dedication and professionalism.
Thank you for choosing Truscott Property.
★★★★★ 5/5
GoogleWe used Truscott Property to sell my flat in Canonmills, Stephen offered advice to prepare and remained in contact throughout the viewing and sale process advising on bids and strategy for the sale. His advice and expertise was excellent throughout and I would recommend him to anyone looking to move.
Douglas · 11 June 2019
Agent replied · 11 June 2024
Hi Doug, thanks for writing me such a great review and for the whisky! I hope I find something suitable for you both to buy soon. Looking forward to catching up soon. Thanks, Stephen
★★★★★ 1/5
GooglePuts for sale signs on properties but no information on website for days on end. Says it is to generate interest. It only generates irritation. Spent half a day trying to get the agency to answer its phones. Answering machine only. It's a one-man band operating from home. Amateur time. Avoid.
William · 11 June 2018
Agent replied · 11 June 2024
Dear William
I’m sorry the For Sale board caused you irritation. I take great pride in providing the maximum exposure for every property I market. This board has only been up a day and the property will be on the market soon. Occasionally there are delays in the marketing process due to the weather or the client needing more time to prepare the property.
I apologise you were unable to reach me immediately, I always call back missed calls or people that leave a message the same day/evening but your number displays as a “private number” and you did not leave a voicemail so I could not contact you.
You are right to say I am the only person in my company. I am proud to offer a truly personal service to my clients and I do work from home, as I prefer to visit them at their properties rather than inconvenience them.
I am a new business, work extremely hard and am continually improving the service to my clients and members of the public, so would welcome the opportunity to have a conversation with you. Please feel free to contact me on 07976 238 975 or email me your telephone number and I will call you immediately.
Best wishes
Stephen Truscott
★★★★★ 5/5
GoogleTruscott were great,kept me informed and supported me through the(quite stressful) process,& were sensitive & supportive,& we got a good sale despite negative environment.Many thanks
Gilly · 10 June 2023
Agent replied · 11 June 2024
Thank you Gilly, we're truly grateful for your kind feedback and for sharing your experience with us. Selling a property can indeed be a stressful process, and we're thrilled to hear that we could provide you with the support and information you needed every step of the way.
At Truscott Property, our team is committed to being there for our clients, even during challenging times. We're pleased to have been able to offer you sensitivity and support throughout the journey.
It's fantastic to know that despite the challenges of the market, we were able to achieve a successful sale for you. Your trust in us and your positive outcome mean a lot.
Should you ever need our assistance again or have any questions in the future, please don't hesitate to reach out. We're here to help and provide the same level of care and professionalism.
Thank you for choosing Truscott Property.
★★★★★ 5/5
GoogleBest part of working with Truscott Property is how prompt and thorough the team was at responding to my queries and needs as a client. Would definitely work with Stephen again!PositiveResponsiveness, Quality, Professionalism
Tahra · 25 August 2022
Agent replied · 11 June 2024
Thank you Tahra, it was great working with you and Chris. We're delighted to help you buy your incredible new flat and it was an honour to be trusted with the sale of your stylish flat.
We hope you have settled in and are enjoying those amazing views!
★★★★★ 5/5
GoogleExcellent service, great knowledge of the Edinburgh property market and values. I particularly liked how Stephen deals with everything himself giving the prospective buyers a personal service and keeping me as the seller informed at every step. Eight days to achieve a great offer says it all.
Robert · 11 June 2019
Agent replied · 11 June 2024
Thank you for the great review Robert! It was great working with you and a privilege to sell such a stunning property. I'm really looking forward to seeing your new home once you're settled in. Thanks, Stephen
★★★★★ 5/5
GooglePrompt responses to enquiries, supportive accurate advice and efficient processes; all helped to ease the anxiety - happy to recommend this business.
Ian · 10 June 2023
Agent replied · 11 June 2024
Dear Ian, we're truly grateful for your kind words and for sharing your experience with Truscott Property. We're thrilled to have been able to assist you and provide you with the service you needed.
Prompt responses, accurate advice, and efficient processes are cornerstones of our approach, and we're delighted that these aspects helped alleviate your anxiety during what can be a stressful process.
Your recommendation means a lot to us. Should you ever require our services again or have any questions in the future, please don't hesitate to reach out. We're here to support you and provide the same level of dedication and professionalism.
Thank you for choosing Truscott Property.
★★★★★ 5/5
GoogleTHANK YOU TO THE TEAM FOR AN EFFICIENT AND FRIENDLY SERVICE RESULTING IN A SUCCESSFUL AND SPEEDY OUTCOME.VERY PLEASED
Robert · 14 August 2023
Agent replied · 11 June 2024
We greatly appreciate your kind words and taking the time to express your satisfaction with our services. It's wonderful to hear that our team's efficient and friendly approach led to a successful and swift outcome that left you pleased.
At Truscott Property, we always strive to provide our clients with top-notch service that not only meets but exceeds their expectations. Your feedback encourages us to continue delivering the same level of dedication and excellence to all our clients.
Should you ever require our assistance again or have any questions in the future, please don't hesitate to reach out. We're here to help and support you every step of the way.
Thank you for placing your trust in us.
★★★★★ 5/5
GoogleExtremely professional service. Expertly handled all elements of the sale. Each stage was handled seamlessly, protecting us from any stress usually associated with the sale of a house. I would strongly recommend this company and Stephen, who gave me a five-star service.
Margaret Reid
Kate · 11 June 2018
Agent replied · 11 June 2024
Thank you Margaret for leaving such a lovely review! It was a pleasure working with you and I'm glad everything settled before Christmas. I hope you have a lovely Christmas and that I can help you again in the future. Thanks, Stephen
★★★★★ 5/5
Googlehandled our sale very well
Alexander · 14 April 2024
Agent replied · 11 June 2024
Thank you, Alex, for your review. We're pleased to hear that we handled your sale very well. Providing excellent service to our clients is our top priority, and we're glad to know that your experience with us met your expectations.
★★★★★ 5/5
GoogleThe advice we received from Truscott was spot-on and the service impeccable. They really know and understand the market in Edinburgh.PositiveResponsiveness, Quality, Professionalism, Value
Bernd · 25 August 2022
Agent replied · 11 June 2024
Thank you Bernd, it was an honour to take over the marketing of your beautiful flat and we're delighted with the result achieved.
We hope your new home is coming along and hopefully see you in Morningside soon!
★★★★★ 4/5
GoogleThanks to Truscott our property was placed on the market quickly and sold within day.
Charles · 10 June 2023
Agent replied · 11 June 2024
Thank you Charles for trusting us with your sale and leaving us this review.
★★★★★ 5/5
GoogleStephen and Amber have been extremely professional and attentive during our sale. They kept us posted and informed along the process. I would definitely benefit from Truscott's services again when needed.
L · 10 June 2021
Agent replied · 11 June 2024
Thank you sincerely for sharing your positive experience with us. We greatly appreciate your feedback and are delighted that Stephen and Amber's professionalism and attentiveness made a positive impact during your sale process.
Ensuring that you were well-informed and engaged is a priority for us, and we're thrilled that our team's dedication resonated with you.
Once again, thank you for choosing Truscott Property.
★★★★★ 5/5
FacebookEfficient, very obliging, helpful, reliable and very professional. We would have no hesitation recommending Truscott Property. It was a pleasure to deal with them.
Annette · 26 May 2022
Agent replied · 22 October 2025
Thank you so much for your kind words. We're thrilled to hear that you found our service efficient, helpful, reliable, and professional. It was truly a pleasure working with you, and we greatly appreciate your recommendation.
If you ever need our assistance again in the future, please don’t hesitate to reach out. We're always here to help.
★★★★★ 5/5
GoogleVery professional, experienced and helpful agents. Great communication and personal service. Highly recommend.
Sheilagh · 10 June 2023
Agent replied · 11 June 2024
Thank you for taking the time to express your satisfaction with our services. We greatly appreciate your kind words.
Our team at Truscott Property is dedicated to professionalism, experience, and being as helpful as possible. It's wonderful to hear that our efforts in providing great communication and personalised service resonated with you.
Your recommendation holds immense value to us. Should you require any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to support you and continue exceeding your expectations.
Thank you for entrusting us with your sale.
★★★★★ 5/5
GoogleStephen helped in selling my late mother's sheltered housing flat. He provided a very professional service, keeping me regularly informed and providing advice.
Graeme · 10 June 2022
Agent replied · 11 June 2024
Thank you Graeme for trusting us with the sale and for taking the time to leave this review. Hopefully we can work together again in the future.
★★★★★ 5/5
GoogleI recently sold my property through Truscott. Excellent service and advice from start to finish. Managed to sell my property quickly for a great price.PositiveResponsiveness, Quality, Professionalism, Value
Andrew · 25 August 2021
Agent replied · 11 June 2024
Thank you Andrew for trusting us with your sale, it was great working with you and we hope you have settled in to your new home in Meadowbank.
★★★★★ 5/5
GoogleFrom start to finish working with Truscott’s was a great experience. Stephen’s attention to detail, great communication and overall great customer service were first class. Would definitely recommend to others. Barry and Karen.
Barry · 11 June 2019
Agent replied · 11 June 2024
Dear Barry and Karen, thank you very much for your review. It was great working with you both and I look forward to working with you again in the future. Best wishes, Stephen
★★★★★ 5/5
GoogleWe recently used Stephen to sell our property in Morningside. Everything about the service was first class and we were amazed at how easy the process has been. We could not recommend highly enough.
Jonathan · 11 June 2018
Agent replied · 11 June 2024
Dear Jonathan, thank you for your very kind words and for trusting me with your sale. I'm delighted everything went so smoothly for you. I hope your move goes well and I'd love to see your new home when you're settled in. Thank you, Stephen
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