Strutt and Parker Edinburgh reviews

★★★★★ 1/5

Trustpilot

Terrible experience with Strutt and…

Terrible experience with Strutt and Parker in Shrewsbury. Started badly with incompetent property detail collation and went downhill from there. They nearly lost us our sale and we had to take over the management from that point on. Would definitely not use them again.

Steve · 25 August 2022

★★★★★ 5/5

Trustpilot

Superb service

Towards the end of last year I viewed and ultimately went on to buy a house in Hastings which was being marketed by Strutt Parker in (unusually) Canterbury. The sale/purchase was handled by Simon Backhouse at that office, who was superb, understood my specific issues and requirements and managed the difficulties of a somewhat long distance transaction so that I never felt anything was too much trouble for him. He understood everything, and gave me good solid advice. I felt myself to be very much in expert hands. (Caroline, who did much of the commuting to and from the viewings, was also a cut above). I would happily recommend this agency, and Simon in particular, to anyone selling or indeed buying a property. Good old fashioned, high quality service, albeit speeded up for the twenty first century.

Bigsweet · 8 February 2022

★★★★★ 5/5

Trustpilot

Winchester Office.

This appertains to the Winchester Office, where we had the good fortune to meet Patrick Glynn-Jones & his associate Fiennes McCulloch who handled the sale of our house. They made it a seamless & quick experience exceeding a price beyond other agents recommendations. We found both of them very approachable & very professional. I would happily recommend them to family & friends if & when they may want their homes marketing. An excellent job & our sincere thanks. Mr. A Lidington

Mr · 10 November 2021

★★★★★ 5/5

Trustpilot

Gerrards Cross Lettings Team ......First Class

Thank you Charlotte and team for your professionalism speed and top quality service in helping me relet our apartment in GXAlways a pleasure to deal with your team as you take the hassle out of the process

J · 21 October 2020

★★★★★ 5/5

Google

We booked several estate agents to assess our house before selling, but we liked the calm professionalism of Malcolm Leslie immediately and his strategy for marketing our unique property was perfect. Malcolm and the excellent staff in the office kept us informed every step of the way and secured us some excellent press coverage. Our house (in Scotland) sold to buyers from London and this was because of Strutt & Parker’s nationwide ‘reach’ to potential buyers. We would happily engage Strutt & Parker in the future. Very highly recommended.

Ainslie · 23 October 2021

★★★★★ 5/5

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Strutt & Parker Pangbourne Review

The sale of our property went through fast and the communication made the whole process and experience extremely efficient.

Mark · 1 August 2025

★★★★★ 5/5

Trustpilot

I recommend Michael Houlden and his team in Cambridge

I was so impressed with Michael Houlden who handled the negotiation of the sale of my large listed property. He is extremely enthusiastic and friendly and quickly understands the characters of both seller and buyer and handles all situations well. He even worked, if necessary, out of business hours. He ensured anyone to deal with my sale had visited the house before it was launched. Vanessa who undertook the viewings was brilliant as was Chloe in the office who set up appointments and dealt with questions.

Vanda · 27 September 2021

★★★★★ 5/5

Trustpilot

Professional and efficient

Very good, personal service. We chose Strutt and Parker because of their large data base and the virtual viewing quality of their videos. Everything went smoothly and we will chose them again in the future.

Ann · 14 February 2021

★★★★★ 1/5

Trustpilot

This agents refuse to take me off their…

This agents refuse to take me off their database, they keep sending me information on available listing like every day. this pollutes my mailbox and frustrates me, I had written to them many time to stop and used UNSUBSCRIBE feature nothing works so far. I just like to share this so others are aware.

Elena · 1 March 2024

★★★★★ 5/5

Trustpilot

The Winchester office is highly recommended

It has been a pleasure working with the Winchester office to sell our house. Each member of the team works well together and despite it being a very busy period, they never seemed too busy to find time for a discussion. They began by giving us a realistic expectation of how the process would work and what price we should expect. When we put the house on the market they did all the hard work and kept us fully informed at each step. I have recommended then to friends as hard working, straightforward, fair and fun to work with.

Simon · 1 September 2021

★★★★★ 5/5

Trustpilot

Residential purchaser

Residential purchaserWe dealt with Simon Backhouse at the Canterbury office throughout our purchase. He was always very helpful, knowledgeable and a pleasure to deal with. I would thoroughly recommend Simon and the Canterbury team.

C · 6 April 2021

★★★★★ 5/5

Trustpilot

Amazing service

We recently brought a house through Strutt and Parker. All I can say is they have been amazing from start to finish. Belinda at the Cambridge branch helped us from the minute she showed us around our home , until after we exchanged. She was incredible at advising us on what we needed to do, liaising with the buyers, dealing with solicitors and getting so many answers for our questions. She always responded to emails in a timely manner and was so wonderfully kind. We can not thank her enough. If I was selling my house she is exactly the person you would want to deal with.

FC · 18 August 2021

★★★★★ 5/5

Trustpilot

Great service from start to…

Great service from start to finish....Adrian and the team really take as much of the stress away as they can.. the most relaxing sale I have done so far..thoroughly recommend Adrian and the lewes team

Lynne · 11 November 2020

★★★★★ 5/5

Trustpilot

Buying and Selling through Strutt and Parker

We were in the fortunate position of selling our house through Strutt and Parker in Winchester and buying through Strutt and Parker in Salisbury. Which allowed for fantastic communication through a time that could have been difficult. Fiona in the Salisbury office was fantastic and managed to balance the need of the vendors along with our needs to buy the house. She was bright, friendly and helpful at all times. Patrick in the Winchester office, along with the rest of his team, worked above and beyond to get our house moving through these strange Covid times. It was always good to see a member of the team for the viewings. I can’t not rate our experience with Strutt and Parker highly enough.

Jemima · 17 June 2021

★★★★★ 5/5

Trustpilot

A Cottage in the Cotswolds

We took a risk by selling our house with a ten weeks completion date in which to find a rental in which to live in the Cotswolds. The market for rental was totally overheated. almost no properties were available. Some agents were very offhand in dealing with us. We were fortunate that a property marketed by Strutt and Parker Banbury became available and their agent actively contacted us in response to our previous enquiry. Through their careful negotiation it was possible to agree terms to change from a furnished let to our being able to take out the furniture and install our own. The property had not been well treated, but the agent arranged that it was spruced up and cleaned before our arrival. The whole process involved considerable work on behalf of the agent without which it would not have been successful. We enjoyed a very personal experience which made our move possible and we can thoroughly recommend S & P's service..

Geoffrey · 11 June 2021

★★★★★ 5/5

Trustpilot

Strutt and Parker Salisbury

Strutt and Parker Salisbury (Sarah Cull) has been a delight to work with. The process of buying a house can be painful, but Sarah’s charming professionalism, patience, honesty, tenacity, kindness and extraordinary diplomatic negotiating skills, sets herself and Strutt and Parker way ahead of the other estate agents in the area (we had dealings with most of them.) I could not recommend her , and the office more, including Carola and Fiona. A class of their own. Thank you so much.

Mopsy · 8 June 2021

★★★★★ 5/5

Trustpilot

The sale of our house was handled by…

The sale of our house was handled by Marcus Browne in the Winchester office. The whole sale process was expertly managed by Marcus and the service provided by Strutt & Parker was excellent throughout. The sale was very complicated but Marcus handled the whole process with professionalism and true commitment. I changed my estate agent to Strutt & Parker a few months ago because the previous agent was singularly inadequate with no results in sight - not so with Strutt & Parker and Marcus Browne.

Roger · 14 April 2021

★★★★★ 5/5

Google

It was a pleasure to work with David & Ian at Strutt & Parker on our real estate purchase in Balerno Edinburgh. They were professional, engaged & very responsive. Would definitely work with them again.

Steven · 13 December 2024

★★★★★ 1/5

Trustpilot

Avoid

They were a property managing agency for my previous flat (London, Chelsea branch). Nothing was ever done on time - to have anything fixed or replaced took absolute ages, then i moved out 6 weeks ago and they still haven’t returned my deposit. Choose another agency if you can

Tat · 14 January 2021

★★★★★ 5/5

Trustpilot

Very good experience; recommended.

We had a very good experience buying through Strutt and Parker. The team was very experienced and knew their market and client well. They were on hand with all the right inputs at the key points needed and I would highly recommend using Janet again - indeed I have already asked Janet whether she would be interested in marketing a different property for us. Thank you from us to the whole team for their support through our recent purchasing process.

Chris · 10 February 2021

★★★★★ 5/5

Trustpilot

Outstanding service both buying and selling

Brilliant service both buying and selling our properties. Very fast at getting the property on the market and sold within a week! Nothing was ever too much trouble, from the numerous questions raised and answers found in a timely manner. I am sure these were often dealt with in the staff free time as well. We dealt mainly with one member of staff which made it more personal and effective She was professional, knowledgeable and empathetic throughout and you really felt she had your back and nothing was too much trouble. Would definitely recommend!

Debbie · 10 February 2021

★★★★★ 5/5

Trustpilot

The Strutt and Parker team in Exeter…

The Strutt and Parker team in Exeter led by Ollie have just sold our farm house, a range of stone barns and our Q barn.It started by two visits by the team discussing how to go about the sale and how to divide the property up.We then put it on the market and left them to sort all the problems out.What a fantastic decision that was, It was a difficult property to market but they made it look easy, we even had discussions with them well outside office hours.A big thank you to the whole team, we would not only use them again we have also recommended them to friends.First class service.

Selwyn · 28 January 2021

★★★★★ 1/5

Trustpilot

AVOID - Lewes Branch

The Lewes branch advertised our house, no feedback at all from viewings, no contact from office despite chasing, messed up appointments and days lost waiting for EPC, totally unprofessional, due to our grievances they had to admit their failures, avoid using at all cost. A complete shower of inadequacy.

Carly · 7 April 2024

★★★★★ 5/5

Trustpilot

Strutt and Parker Canterbury

We chose Strutt and Parker to sell our modern barn conversion in East Kent because of their exceptional local knowledge and first class reputation. We were very happy with their service and with the result achieved.We greatly valued the relationship we developed with Simon Backhouse and the Canterbury office team. Simon achieves the perfect balance between professionalism and the personal touch and he always made us feel that he really cared! He offered sound and practical advice during challenging market conditions and was a constant and reassuring presence through the added constraints and complications of the 2020 pandemic.Once we found our buyer, negotiations and the sale process itself were handled efficiently and with minimum stress to us. We recommend Strutt and Parker without reservation.

Lucy · 15 January 2021