Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCompletely by the books with a friendly and responsive client side.
They looked after us and the property, any repairs were done quickly and the deposit was returned with only a bare minimum removed for a fair clean. Our agent was very friendly, professional and approachable.
My experience with these guys was so good that I would actively seek to rent with them again.
Leo · 9 October 2022
Agent replied · 25 March 2024
Leo,
It is great to get such incredible praise from one of our tenants. We are extremely pleased you had such a positive experience and of course we will welcome you back as a tenant if ever we can.
Many thanks,
Saltouns Team
★★★★★ 5/5
GoogleOverall very good experience renting the property. Lee has been very attentive and helpful from first contact to point of move out.
Ana · 13 April 2021
Agent replied · 13 April 2026
Ana,
Thank you for the kind feedback. We’re really pleased to hear Lee was attentive and helpful from start to finish, and that you had a positive experience overall. Much appreciated.
All the best,
The Saltouns Team
★★★★★ 1/5
GoogleExperience through Saltouns and the private landlord was awful. Tenants beware when using this company. No matter what your circumstances - they care from themselves ONLY. Please check with other letting agencies before going anywhere near this mob
Stevie · 13 April 2024
Agent replied · 26 November 2023
Dear Stevie,
Thank you for taking the time to post a review. However, we cannot seem to find any record of you as a previous tenant or landlord or in any way associated with our company.
Therefore, I would be extremely grateful if you could contact our company just so that you can prove this is not a fake review. Furthermore, if your complaint is legitimate and not made up, as it appears to be, it would allow us to address your concerns and getting a better understating of why you have made these statements.
We look forward to hearing from you.
All the best,
Saltouns
★★★★★ 5/5
GoogleUsed Saltouns for a few years now, always excellent service from Jonny
Neil · 30 April 2025
Agent replied · 13 April 2026
Neil,
Thanks for the great feedback! We’re delighted to hear you’ve had consistently excellent service over the years and that Jonny has looked after you so well. Much appreciated.
All the best,
The Saltouns Team
★★★★★ 5/5
GoogleDuring my 2 year tenancy I have found Jonathan Dobbie and Saltouns to operate a highly customer orientated professional organisation, where courtesy and quality service are foremost. I highly recommend them.
Maria · 13 April 2024
Agent replied · 25 March 2024
Maria,
We really appreciate you being such a fabulous tenant for 2 years and for taking the time to post such a lovely review. Feedback like this really makes a difference and it gives prospective tenants and landlords real feedback from the people who make our business possible.
I have passed on your kind words to Johnny who is also very grateful.
Many thanks,
Saltouns Team
★★★★★ 5/5
GoogleLee looked after my property for me the last couple of years. He went above and beyond when needed. A great office team behind him as well. Couldn't rate the guy high enough. A professional service from him. He is a credit to Saltouns.
Keith · 13 April 2023
Agent replied · 25 March 2024
Keith,
Thank you for taking the time top post this review. Recommendations such as this from our landlords is invaluable as it lets any new potential landlords or tenants that we can offer a good service.
Thank you also for mention Lee who has been part of the team for almost 9 years and, as you say, forms part of a very hard-working which is the bed rock of Saltouns service.
Many thanks,
Saltouns Team
★★★★★ 5/5
GoogleExcellent letting & property management service. We found a property through Jonathan who was friendly, professional & really helpful from start to finish.
Mark · 13 April 2024
Agent replied · 13 April 2026
Mark,
Thank you for the great review. We’re delighted to hear Jonathan was friendly, professional, and helpful throughout the whole process. Much appreciated.
All the best,
The Saltouns Team
★★★★★ 5/5
GoogleJonathan @Saltouns introduced me to my new home, and so far my best renting experience in the Edinburgh. He is very understanding, friendly and professional. Communications with Jonathan is like a breeze - he responds quickly and tries to …
Ammad · 8 October 2019
★★★★★ 5/5
GoogleI've rented in Edinburgh from 4 different companies since I moved and Saltouns have been the best without a doubt! Every time I had an issue (which was very rave) it was fixed within a day and Lee (my property manager) would always keep me in the loop and make sure everything had gone well with the fixes. Cannot recommend Saltouns enough and I will always check their site first for any future properties I am looking at renting or letting
Kate · 26 November 2020
★★★★★ 5/5
GoogleSo impressed with the service I have received from Jonathan at Saltouns and can’t thank him enough for the help he has given me with letting out my first property. I was recommended Saltouns by several people in my area and will definitely recommend them to new and existing landlords. Jonathan has always been quick in responding and answering any queries I have. The whole process of finding a tenant and setting up an arrangement has been quick and easy. I was a bit anxious as it is my first time letting a property but Jonathan has made it very simple for me.
Louise · 9 October 2020
★★★★★ 5/5
GoogleDealing with this company has been a breath of fresh air, communication is superb, responsive, they do what they say with no fuss, its just done.... I couldn't recommend them higher, they are doing a great job ...Well Done to Jonathan Dobbie, excellent.
Danny · 13 April 2021
Agent replied · 13 April 2026
Danny,
Thank you for such fantastic feedback. We’re really pleased to hear you found the service straightforward, responsive, and hassle-free, and that Jonathan and Debbie made such a positive impression. Your recommendation means a lot to us.
All the best,
The Saltouns Team
★★★★★ 5/5
GoogleWe've rented a property from Saltouns for a year. The agency (and Jonathan Dobbie in particular) was attentive and promptly responded to any issues that came up during the tenancy. Definitely worth renting from!
Rokas · 13 April 2022
Agent replied · 25 March 2024
Dear Rokas,
Thank you for taking the time to post this review. It was great to have you as a tenant of ours and I know the landlord you have now will be lucky to have you as tenant.
We are really pleased to hear Jonathan has been able to offering such outstanding service.
Many thanks,
Saltouns Team
★★★★★ 5/5
GoogleJust ended my tenancy with saltouns (due to now buying) fantastic company to deal with. Everything was so easy. Thank you for making my time renting hassle free
Jayne · 17 May 2019
★★★★★ 5/5
GoogleLee Simpson at Saltouns has been very helpful and vital at keeping us up to date with the rules and regulations of the rental market.
Cathie · 23 September 2024
★★★★★ 5/5
GoogleHands down the best property agency I've dealt with in a long time. Extremely professional, thorough, and friendly. From the first viewing to the fast return of our deposit when moving 2 and a half years later, Lee and the rest of the team at Saltouns were a pleasure to deal with. I can't recommend them enough!
Lindsay · 17 May 2020
★★★★★ 5/5
GoogleWe currently let our property and as first time landlords we were nervous about handing over our property to a letting agent. We could not have asked for better support from Jonathan! He has made the entire process stress free for us and …
Catherine · 8 October 2019
★★★★★ 5/5
Googlesaltouns were easy to deal with, stress free and always at hand to answer any questions that I had. Lee Simpson in particular was very helpful, showed us round the flat and displayed an excellent knowledge of the property and surrounding …
John · 8 October 2018
★★★★★ 5/5
GoogleSaltouns have always given a quality service with personal attention to detail. Mention should also be made of the efforts of Lee Simpson in ensuring the excellent management of my property. This is very much appreciated.
Peter · 17 May 2019
★★★★★ 5/5
GoogleI have been with Saltounds for a few years now and can only recommend them! They are very accomodating, respond fast and I barely have to lift a finger. Great Property Management business!
Edwin · 17 May 2019
★★★★★ 5/5
GoogleRating only, no written review.
Iona · 13 April 2024
Agent replied · 25 March 2024
Dear Iona,
Thank you for taking the time to post this 5-Star review. We really appreciate when our tenants share their positive experiences on line as it has a hugely positive impact on our business.
We hope you will be our tenant for years to come.
Many thanks,
Saltouns Team
★★★★★ 5/5
Googlevery fast enough
Nagendra · 13 April 2024
Agent replied · 13 April 2026
Nagendra,
Thank you for the review. We’re glad you found the service fast and efficient. Much appreciated.
All the best,
The Saltouns Team
★★★★★ 1/5
GoogleTerrible
Sarah · 13 April 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
