Trusted Agent profile · Edinburgh

Rettie and Co Edinburgh reviews

4.0

★★★★★ Great

119 reviews across 2 platforms

11 Wemyss Place, Edinburgh, EH6 7HT

Rettie and Co's office in Edinburgh, at 11 Wemyss Place, is rated 4.0 out of 5 across 119 reviews on two platforms, including 64 Google reviews rated 4.4.

4.4 / 5

Reviews on Google

This office

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.

1/5

Google

Tried contacting Fraser multiple times regarding an issue but no response.

C · 27 August 2023

Agent replied · 26 August 2024

Hi Claire, thank you for taking the time to leave a review. I understand that a handyman has visited your property on a few occasions but unfortunately you have been out. Fraser has left you a voicemail and email advising of this and seeking a way to move forward. If you would be kind enough to get back to Fraser, I am sure we will be able to get everything sorted for you. Kind regards, Rettie & Co.

5/5

Trustpilot

Highly Recommend Rettie & Co Best…

Highly Recommend Rettie & Co Best Letting Estate Agent in Edinburgh

Lukas · 18 March 2025

1/5

Google

Tried contacting Fraser multiple times regarding an issue but no response.

C · 20 August 2023

Agent replied · 15 June 2024

4/5

Google

Pretty good and helpful through our tenancy.

M · 18 November 2023

Agent replied · 15 June 2024

Hi, thank you for leaving us a 5 star rating. Best wishes Rettie & Co.

5/5

Google

The whole team were super..Friendly. Good Comms and a smooth sale

Derek · 16 June 2023

Agent replied · 15 June 2024

Hi Derek, thank you for leaving a 5 star review for the team. Best wishes from Rettie & Co.

5/5

Google

Superb customer service. And very professional to boot. A very well run estate agency that I would highly recommend.

L · 16 June 2022

Agent replied · 15 June 2024

Good afternoon, and thank you for your very kind and positive review, from all the team at Rettie & Co.

5/5

Google

A smooth process from start to finish in the sale of our property in Stockbridge. Realistic price expectation and advice from both Gavin and Ricardo. Highly recommend using this branch.

Steph · 17 June 2018

Agent replied · 15 June 2024

Hi Steph, thank you very much for taking the time to leave your kind review. Our Edinburgh Sales team and Gavin and Ricardo in particular are delighted to receive your feedback. Many thanks, Rettie & Co.

5/5

Trustpilot

I just purchased a house through Rettie…

I just purchased a house through Rettie and the whole team was so helpful. They kept regular contact throughout the process and were happy to sort out any issues that were encountered where they could! Would highly recommend using Rettie for a house sale/purchase!

Chiara · 28 April 2022

2/5

Google

I asked for information on a property and they didn’t answer my question fully. Wont bother going back and forth. Not impressed!

Matteo · 17 June 2019

Agent replied · 15 June 2024

Dear Matteo, we are sorry to hear that your question hasn't been fully answered. We would appreciate the opportunity to answer any further questions you have, please get in touch with us on 0131 220 4160 or mail@rettie.co.uk and let us know when would it be convenient to call you back. Many thanks, The Rettie Team

4/5

Google

Excellent service. Sold house in first week and achieved good price. Would rank the estate agency with the best we have used.

Louisa · 17 June 2019

Agent replied · 15 June 2024

Dear Louisa, thank you for taking the time to leave us with your recommendation. Your feedback is greatly appreciated by Maria and the team. Kind regards, Rettie & Co.

1/5

Google

They didn't take care of applications They lost mine and rented the flat without taking me in consideration

Domenico · 17 June 2018

Agent replied · 15 June 2024

Dear Domenico, we are very sorry to read your review and apologise for the inconvenience caused. We understand that one of our Portfolio Managers has tried to contact you by phone and email, as we would like to discuss this issue with you. You can contact the team on 0131 622 4160. Kind regards, Rettie & Co.

5/5

Google

Excellent service from Georgina she is excellent and very conscientious

Walter · 17 June 2018

Agent replied · 15 June 2024

Dear Walter, we appreciate you taking the time to leave us your review. Everyone at Rettie & Co. is delighted to hear that we continue delivering a 5-star experience to our clients. Many thanks, Rettie & Co.

4/5

Google

Pain to get through to the right person, but pleasant enough when you do

Yahoo · 21 July 2023

5/5

Google

Rettie & Co. were great from start to finish. Quick responses by phone or email to any problems or questions that I had. They made the whole process of letting very simple and straightforward. I would highly recommend them.

A · 17 June 2016

5/5

Google

Rettie and Co were the perfect Estate Agents. Always friendly and very professional. I would recommend them wholeheartedly.

Lisa · 18 June 2014

5/5

Google